What are Itemize users saying about the software?
Read what people like you have said about using Itemize software through verified user reviews
User Review Highlights
4.32
273 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Ease of use and assigning expenses to a particular project. Saves hours of time and organizes year end totals effortlessly."
"I love how this program automatically analyzes my receipts and takes all of the footwork out of the most tedious tasks in accounting work."
"The ease of use is wonderful and it has enough options for me to keep track of business, personal and charity spending."
"Ve encountered some bugs while using the program; however, most problems have been fixed with their latest update. Unfortunately, the app can run a bit slow."
"Hate when i have to adjust the values or they are just plain wrong. I think they could use more organizational reports for taxes."
"Your service was terrible- I signed for a 1 year and wanted to cancel for remainder of the year and i could not. I wanted to cancel because the software was not useful or valuable tool at all."
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Showing 1 - 25 of 273 reviews

Arshard
Verified reviewer
Company size: 11-50 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
The best finance manager
When trying to handle year end taxes Itemize can come in handy. every transaction is stored in your personal folder, which comes in handy use when generating reports. Also, you can store all your receipts hereafter, there is no fear of losing any or hoarding a 100s of papers anymore. This makes finance managing very easy.
Pros
I need not save a bunch of receipts anymore for any unpredictable situations. I can just save it in the app, and if ever needed I can show use the pictures to show in stores and exchange my orders etc. Managing the expenses have become easier as I can enter the pictures easily into the expenses log.
Cons
The app sometimes crashes, which though is not a major drawback sometimes can be frustrating especially when you are in a hurry. And the categories are preset, sometimes we the users might prefer adding in their own categories.

Maddie
Verified reviewer
Company size: 10,000+ employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Accounting for a small group's expenses at its finest
Receipt tracking is an issue that we're working to solve with our new service. The program is advanced enough to correctly upload data. Streamlined accounting and receipt itemization. As it turns out, the product is rather nice. It's just that I don't think I'll be using it right now.
Pros
Keeping tabs on deductible expenses is a snap using Itemize. Itemize makes it simple to add images of receipts that have been scanned or photographed. Tracking my costs has been a breeze thanks to Itemize. Organizing my receipts is a breeze now that I can do it from my phone and computer.
Cons
It's difficult to amend entries if they aren't properly scanned, and I'd rather have the photographs it captures be saved in a different folder. Due to the lack of scalability, I would not suggest it for large corporations.
Reasons for switching to Itemize
This has allowed me to plan freely and make the decisions I need to without overdrawing my bank account. The user interface is attractive and simple enough to make snapping and sharing photos a breeze.
Brooke
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
I reviewed 3 receipts scanners. I liked Itemize, but the claimed emailing of receipts didn't work
Well it did scan and classify quite well. So I benefited by getting good electronic receipts.
Pros
I started trialing 3 receipt scanners + accounting view of data. Itemize is one of the best at scanning and classification. Easy to use and quite light so started quickly. I've taken a quick look recently after stopping using it, and the ability to query seemed to be VERY good. I like it a lot.
Cons
One of my requirements was to be able to email receipts. Itemize claimed to have 2 ways - monitored email account and email to a given address. Neither work. I tried over many weeks and emailed support without response (they however had replied quite well to other requests). I was trialing 2 other receipts apps which did work as advertised and I didn't have any more time or energy to put in to Itemize. I've now been scanning receipts in to the 2 other apps for 6 or so months and don't want to abandon all that data. So I will not be returning to Itemize. However I recommend any new users to give Itemize a go and test if the emailing functionality works.
Ike
Verified reviewer
Time used: Less than 2 years
Review Source: GetApp
May 2016
How did i live without Itemize?
I am using the Itemize App to capture any and all my expenses. i take a picture of the receipt and ...bingo it creates a record for me and translates the image into the data record in seconds. Amazing. sometimes i may enter the project that it is related to. for me it saves many hours of organizing my expenses. at the end of the month I print a detailed report for my CPA. and i am done. no limitation on the number of items i capture. i also log my mileage for tax/exp reporting. in addition credit card receipts are automatically added to the Itemize App. all of this for about $100 ANNUALLY. it saves me ten times in hours and mistakes and frustration.
Pros
easy to instal, a pleasure to use, reliable, AI technology, responsive customer service. flexible for multiple levels and variations of reporting. no limitation on quantity and size for one flat fee. most advance features of it kind. Reporting function may be done also from the PC.
Cons
unlimited reports but reporting function initiation should be more uniformed.

Response from Itemize Corp.
Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!
Replied October 2016

Chris
Verified reviewer
Company size: 11-50 employees
Industry: Airlines/Aviation
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Itemize review
Our accounting department has used this product extensively to save us time as we go through invoices. We no longer need to have an associate enter every invoice we have. We are able to significantly cut our time on this task.
Pros
This software helps parse data from receipts, invoices, and the like, and I love that there is a software that can do all of this automatically for me.
Cons
The API has caused some issues for our company, but we have been able to get great help from customer service, and our IT personnel have been able to quickly implement their assistance.

Mathy
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
Getting me organized with ease.
Pros
The ease of use is wonderful and it has enough options for me to keep track of business, personal and charity spending.

George
Verified reviewer
Company size: 1 employee
Industry: Architecture & Planning
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Itemize review
Pros
It is very easy to use especially with it finding catagories and allowing customizing such as adding tips to restaurants. Works good come tax time. Photoraphing receipts is easy.
Cons
Finding my local credit union would help speed up the recording of the transaction.

Ramon
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
I like the app and use it to help me be more efficient with my time.
Efficiency and productivity
Pros
I like the ease of taking a photo of my receipts and having the app autofill the vendor and amount.
Cons
I do not like not being able to select pre-determined categories. I'd like a way to have a drop down of available categories to choose from.

Daniel
Verified reviewer
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
Great concept, but definitely needs some work to be a great product I would recommend
When it works properly it makes accounting for my construction business quite easy. Unfortunately it has a tendency to be rather glitchy and doesn't actually export all the data that I input when scanning receipts which is frustrating.
Pros
The ability to code receipts to different jobs as well as the ability to add activity codes to each receipt
Cons
Activity coding is a good idea but the data downloads dont take any of the activity data so its ultimately not useful.

Ivor
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Thanks to Itemize
It costs money and isn’t cheap, but it works for me and I can claim it back next year.
Pros
It means I don’t need to keep each receipt when I purchase work related items, just create a custom search and in a second the report is there, with receipts too if you want them
Cons
That I have to manually create a report for the financial year
Paul
Company size: 2-10 employees
Time used: Less than 2 years
Review Source: Capterra
October 2016
Itemize is pretty good
Had some customer support issues when they were transitioning me from the original version to the new one and they weren't as responsive initially. It got better and the people I did talk to to get my account fixed were friendly and helpful. App itself is pretty good though it does have the capability to freeze up on occasion when trying to save a receipt. Don't love the subscription model, but it is what it is. I wish that Itemize would do better at automatically categorizing charges that are processed through Square, PayPal, etc when I forward the email to them. They don't track it back to the vendor, but instead it gets listed as Square/PayPal/other payment processor. It's funny because I forward my Itemize invoice that comes via email, and Itemize doesn't even recognize that it is an Itemize bill. Anyways, I think there is room for improvement, but it mostly serves my purposes pretty well which is saving my receipts for my business and categorizing them.
Pros
Quick, much better reading capability (OCR), pretty simple.
Cons
Recognize the emailed payment processing better -- so we see the actual vendor and not "Square". Wish there was a little more reporting/summarizing capabilities.

Response from Itemize
Thanks for the great review. Unfortunately with the automatic processing on digital receipts, we have to use the email address and logo from the original e-mail forwarded, this is something we hope to change in the future. Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!
Replied October 2016
Henry
Company size: 10,000+ employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
October 2016
Set your Business straight for year in taxes
Your HELP HAS ARRIVED! Every year business owners scramble to put together year end summaries for taxes. Using the Itemize App. as a tool for preparing year end taxes is just like having a CPA year round. Itemize will record file every transaction from a credit card or checking account and file away in your personal account for year end taxes. As a Financial Professional client meetings, meals and entertainment, car mileage, and fuel oil are all dedications and I need all the help possible keeping this organized! Thank you Itemized! Hank Alaska
Pros
Organization of you business affairs
Cons
Not having ability to access all credit cards makes, like Cabela's VISA, Sears Citibank

Response from Itemize
Thanks so much for the great review, we have noted the additional requested credit cards and check in about adding them! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com.
Replied October 2016
Sonu
Company size: 1,001-5,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
October 2016
Excellent financial tracker
Love the ease of use and functionality that this app offers. Keeps all of my information in one place and makes it quite easy for access when needed. Will recommend to all. Worth the money.
Pros
Easy to use and access.
Cons
Crashing at times.

Response from Itemize
Thanks for the great review! We have recently released our most stable build to date so we hope that you do not experience any future crashing issues. We have noted your suggestions on the receipts and will add them in for future development. Please feel free to contact Support@itemize.com for any questions or suggestions you have in the future!
Replied October 2016
C Lynn
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
This app has saved me so much time!
Pros
1. Never have to look for a receipt again 2. Stores accept pictures of the receipts for returns 3. End of the year report for tax purposes - The is has saved me HOURS of year end time when doing my taxes
Cons
1. Categories - wish I could just make my own and delete the other ones 2. Sometimes it's slow to connect to server so it takes a while to update my database. 3. Wish I could set up auto reports - where it would send them to my email monthly, yearly.
Gregory
Company size: 2-10 employees
Industry: Industrial Automation
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
A descent app.
Generally, I never have time to fill out a form and/standard expenses report. This is the only stand alone app that effectively allows me to log, organize and generate reports in a short time.
Pros
The easy way to photo record my receipts. The ease of creating and emailing my reports
Cons
1st, the application lacks in finding certain types of vendors. Not a lot of info in the provided lists to easily pic out the correct vendor. Especially with gas stations that have multiple locations in one community. 2nd, you don't allow for enough Tag entries. I'm a road sales guy and usually see more that 4 clients in one trip.
John
Company size: 1 employee
Industry: Religious Institutions
Time used: Less than 2 years
Review Source: Capterra
October 2016
Awesome program for those self employed
As a traveling evangelist, I cannot keep files with me at all times. Itemize has helped my expense tracking majorly. I can take a photo of my receipt, categorize it and move on. And, come tax season I can quickly and easily run reports for my deductions. I highly recommend it for anyone who constantly finds themselves spending hours tracking paper copies of receipts and then spending countless hours at tax season calculating. The price you pay for it is way less than you'd pay an accountant and the savings in deductions make the program pay for itself.

Response from Itemize
Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!
Replied October 2016
Robyn
Time used: Free Trial
Review Source: Capterra
October 2016
Stop fiddling
I think the software has real potential. It's lighter than the others and has all the right ingredients. I feel that the user experience could be less 'windows' and more 'mac' like. The drop down boxes are clunky and one step too many. Why do they have to be hidden when they need engaging with ? The app should be reliable and not as far away from the computer as it is and I think that the changes you make behind the scenes should be made public rather than just doing them. I don't understand why it took so long to get the save tags function working again when we rely on this thing working and no one kept us informed. I like itemize very much and I want it to succeed but that tag issue was nearerly the end !
Pros
Ease of use
Cons
User interface could be so much slicker

Response from Itemize
Sorry to hear about the issue with the tagging and we are happy to tell you that tags are working now! Thanks for the review and as always feel free to reach out to Support@itemize.com if you have any questions or suggestions!
Replied October 2016
Ryan
Company size: 11-50 employees
Industry: Entertainment
Time used: Less than 2 years
Review Source: Capterra
October 2016
Great for teams and business owners
I can't save a receipt to save my life and I keep getting scolded by my accountant. Even more difficult is getting the rest of my team to save theirs since they use company credit cards. With Itemize, it's easy for us to remember and actually save the receipts. I also love that my accountant can pull up everyone's in one place. Great product, we'll continue to use.
Pros
Ease of use, makes not saving receipts inexcusable.
Cons
Initial setup required a scanned agreement, felt outdated for an app. I'm sure that's been resolved.

Response from Itemize
Great to hear you are pleased with your Itemize experience! If you ever have any problems, please reach out to us at Support@itemize.com and we will be happy to help you!
Replied October 2016
Lauren
Company size: 1 employee
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
November 2016
Easy to get organized
Love the ease of uploading receipts. Wish the interface for tagging was a little easier. I have multiple businesses. I haven't yet figured out how to categorize per business. I also haven't figured out yet how to create categories to track spending. That would be a cool addition! (Maybe that capability is already there and I just haven't found it yet.)
Pros
It is really simple and easy to upload receipts.
Cons
I want more flexibility in usage. I would like to be able to designate receipts to more than one business. I would also like to utilize this app simply as a way to track spending in categories.

Response from Itemize
Thanks for the great review! I have noted your suggestions and will send them to our development team! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!
Replied December 2016
Lai P
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
November 2016
General Receipt Records
Use program solely for recording receipts at time & convenience of recording to expense categories is adequate for the needs. Anymore complicated than that have not explored.
Pros
Convenient at time to quickly take copy of receipts log into expense category
Cons
The system shuts down often

Response from Itemize
Thanks for the great review! I have noted your suggestions and would love additional input as to what you mean on "picking up categories off sales receipts" as our system should be identifying categories of all known merchants in our system. Please contact us at Support@itemizecorp.com with additional information!
Replied December 2016
Brent
Company size: 11-50 employees
Industry: Environmental Services
Time used: Less than 12 months
Review Source: Capterra
October 2016
Very easy to use and inexpensive!
For the most part, Itemize is exactly what I need and also my company. We are pretty small right now and the expense reports that I generate from Itemize look neat and very professional. I would like to see a larger camera area because I always have to use widescreen function all the time to make sure I capture the entire image but it's definitely not a deal killer. I'd definitely recommend Itemize for your expense reporting. I've used other products that cost more in the past and you don't get what you pay for like you do with Itemize!
Pros
1. Ease of use 2. Cost to features ratio 3. Professional looking 4. I like the fact it pulls receipts from my email and automatically inserts them. 5. Can complete my entire expense report on my I phone
Cons
1. Would like to learn more about the camera feature. I've had to retake receipt photos because it didn't capture the whole image like it seemed.

Response from Itemize
Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!
Replied October 2016
Christopher
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
November 2016
Great way to save time and money
We utilize itemize for our construction receipts and it has worked great to save time from getting the information easily from the field to the office. This was well worth the investment.
Pros
The easy user interface that accurately codes all of our receipts and POs.
Cons
We really wish that the software could export information directly into Quick books Contractor version.

Response from Itemize
Thanks for the great review! We will look at the Quickbooks Contractor version and see how we can better integrate with that software. Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!
Replied December 2016
Edward
Company size: 2-10 employees
Industry: Arts and Crafts
Time used: Less than 12 months
Review Source: Capterra
October 2016
I enjoy the use of this app
I have used it for over a year there are things i like and things are a little chunky that could work better like reading the tip on the reciept If its clearly written in the right place.i do love i just take a picture and its there that part id great i would like a month review that i did bot havd to retrieve if it was email you print out keep the months then uou have the whole year. Instead of all the filters.
Pros
Picture ability
Cons
Need less filters and more main stream Monthly account sent to email

Response from Itemize
Thanks for the great review! We are actually rolling out a monthly report mailing e-mail starting early November, keep an eye on your inbox! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!
Replied October 2016
Herbert
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
October 2016
Been longing for you!
Great tool! Had a few kinks in the beginning with totaling, but they were resolved. I would love to be able to add check deposits. I use it to keep track of expenses as well as deposits. It is my ACCOUNTING software. I see so much potential with this tool. Would be nice to add manual expenses as well. Perhaps that's available in an upgrade Version. I don't know. Anyway, I love it. It is much, much better than manual entries all the time. And pretty accurate. I''m impressed!
Pros
It's pretty accurate and easy to use.
Cons
Can't capture check or money order deposits. Have to manually manipulate entry to appear as a deposit. My deposits are not factored into the totals.

Response from Itemize
Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com.
Replied October 2016
David
Company size: 201-500 employees
Industry: Apparel & Fashion
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Itemize
With a full year experience overal it’s pretty good way to keep track of receipts and spending. In the end for taxes you will need to roll up the sleeves a bit and dig through the overal spending info.
Pros
I liked the ease of tracking my spending receipts. This helped with tax time and speeding up my return process. I liked the fact it saves the receipts so I didn’t need to.
Cons
It didn’t break it out in a spread form that was easy to read and is costly.
