--- title: "Lightyear Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lightyear. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lightyear is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/lightyear-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounts Payable Software](https://www.softwareadvice.com/accounting/accounts-payable-comparison/) / [Lightyear](https://www.softwareadvice.com/accounting/lightyear-profile/) / Lightyear Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/lightyear-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/lightyear-profile/alternatives/) # Lightyear User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 200 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 184 reviews (92%) - 4 stars: 15 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It has purchase order and statement modules and is constantly evolving and improving to allow customers to map invoices to meet their own company needs. - Connected to accounting software like Xero, allowing seamless syncing of approved invoices. - I use the platform primarily to review and authorise invoices, and for that purpose it works well. ### Most mentioned cons - I can’t sync other details of the supplier that I have created in Lightyear to Xero, such as bank details or contact information. - Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes. - The rounding is sometimes incorrect and doesn't carry through to Quickbooks ## Lightyear customer reviews Showing reviews 1-25 of 200 (page 1). ### Terrific Service and a Continually Improving Product - Overall rating: 5/5 - Reviewer: Mark A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, it's been fantastic. There is no such thing as a perfect system, but it is the people behind the software which really impress me. The fact that when things go awry, it is so easy to open the instant chat and speak to [SENSITIVE CONTENT HIDDEN] is a great touch. The service is paramount. I've had issues which were solved overnight which comes to show they really do listen. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lightyear is visually pleasing-it's quite simple to use and understand. From the user perspective who inputs data on invoices and approves them, it's straightforward and the layout of the software does not show you more than what you need to see, however, underneath the simple processes there is complexity. Lightyear makes supplier creation, GL code settings linked to export files such as Excel, and GST codes etc are somehow made simple to set up. One thing I find particularly great is whenever I input an ABN number during the Supplier Creation process, it autofills the Supplier Name field. Additionally, this is a drop down menu, so i am able to choose ANY of the Business Names linked to this ABN. #### Cons Sometimes, there have been system bugs and I'm unable to export data for a brief amount of time, or when we top up credits to use the system, the old credits are not rolled over their expiry date. It would be great if there was a notification in place to let us know that our credits are expiring soon or we are running low. Also, there are some things which cannot be customised. For example, the Export to File which is a function that exports invoice data into a spreadsheet, cannot be modified from my end. Lightyear do add features from time to time, but I'm not sure if consumer recommendations are actually involved in the process. --- ### A very positive experience - Overall rating: 5/5 - Reviewer: Samantha T. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall i really enjoy working with lightyear. I look forward to further improvements in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the speed at witch i can process large volumes of invoices. The statement reconciliation is also very useful. The smart extraction is a game changer for hand-written invoices. The new splitting of merging tool is a great addition. I think Lightyear are constantly looking to improve which is a refreshing change for this type supplier. #### Cons I find the processing page a little annoying, it jumps around a bit. Rather than work on my actions in the back ground it will jump to an invoice if its completed extracting it. Its not cheap..... #### Reasons for switching to Lightyear Autoentry was clunky and not really what we wanted. --- ### Lightyear - Approval process - Overall rating: 4/5 - Reviewer: Annette P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered While we do not use Lightyear to its full capacity, the approval process certainly works for us to ensure everyone is across the project. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Streamlines our approval process so all staff required in process are up to date. Easy to use and follow #### Cons Mapping can be a little arduous at times, but much easier once you know what you are doing. Other than that, no issues. --- ### Lightyear - lots of positives!! - Overall rating: 5/5 - Reviewer: Bernie S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lightyear has been a wonderful addition to our accounting routine. Paperless and ease of review, analysing and importing of information into Sage has allowed us to save on at least one worker in our office. In addition, with developments ongoing and the Lightyear team's ambition to add and improve, I can only see us moving more and more processing to the Lightyear platform. Support is always on hand too and response times are prompt. I would have no hesitation in recommending Lightyear to any medium/large business - it is a no brainer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lightyear has made the handling of paper almost redundant in our office setting. It obviously assists in achieving a Company's sustainability objectives and saves valuable time wasted on managing and shifting paper! #### Cons It is always painful parting with money but realistically it is reasonable value for money! There is not very much not to like about Lightyear! #### Reasons for choosing Lightyear Ease of document management and support were much better in Lightyear. --- ### Awesome Product and Experience - Overall rating: 5/5 - Reviewer: Cathryn F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent product, support is quick simple and easy and very astute quick to respond and updates and quick and often #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great product love using it. I works brilliantly and I love the product and your support system is amazing. #### Cons the inability to have 1 xero file linked to several lightyear companies. We have suppliers who give us different pricing for different builders and that means that we have to create several LY companies. however when we link to Xero we have to create different xero logins and then it does not give details of which company is linked in xero, #### Reasons for choosing Lightyear I know we looked at several other options but in all honesty I cannot remember any of their names --- ### No regrets, works really well - Overall rating: 5/5 - Reviewer: Claire B. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been users for 4 years and any queries have always been addressed promptly, they take suggestions on board, 3-way match works well and gives us good financial controls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast processing, easy to use, good value for money as no user limits. Support team are approachable and efficient. #### Cons Would like the option to make fields mandatory or optional in raising POs. Reporting could be improved as it isn't very powerful at the moment. #### Reasons for choosing Lightyear Functionality for purchase ordering and user limits #### Reasons for switching to Lightyear Needed Purchase Ordering and 3-way match --- ### Lightyear - both time and error saving - Overall rating: 5/5 - Reviewer: Pauline T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a client, I’d say Lightyear’s purchase order system is a huge time-saver and incredibly easy to use. The automated approvals and two-way matching has cut down errors and streamlined our workflow, while the support team has been responsive and helpful. The only challenge was the initial setup and learning curve, but once we got past that, the efficiency gains and cost savings have been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the purchase order system is intuitive and new staff pick it up very quickly. The automated approvals keep everything moving without delays and the two-way matching between POs and invoices has drastically cut down on errors and we’ve saved countless hours every month. #### Cons The initial learning about the various tabs/workflows and finding a way to make it work best for us. Also, not being able to have a free in person session about 6 months in to work through small queries. --- ### Lightyear - Easy accounts payable system - Overall rating: 5/5 - Reviewer: Sue W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The Lightyear team are helpful and proactive to sort out any bugs and issues that come up. It's an easy to use system with a good archiving facility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lightyear is easy to use as an accounts payable program saving a huge amount of time verses manually entering invoices and helping to minimize human error. It has purchase order and statement modules and is constantly evolving and improving to allow customers to map invoices to meet their own company needs. #### Cons No cons. Like any program you use, you still need to check and make required changes as needed for your own business process. --- ### Simple and Effective for Invoice Approval - Overall rating: 5/5 - Reviewer: Mario C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Lightyear has been positive. I use the platform primarily to review and authorise invoices, and for that purpose it works well. The process is clear, quick, and reliable, allowing approvals to be completed efficiently without friction. While I don’t use the wider functionality, for invoice sign-off Lightyear delivers a smooth and dependable experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lightyear is straightforward and efficient for invoice approval. It makes it easy to review, authorise, and sign off invoices quickly without unnecessary complexity. The interface is clear and does exactly what I need it to do from an approval perspective. #### Cons As someone who only uses Lightyear for invoice authorisation, many of the wider features feel unnecessary to me. I don’t use the platform beyond approvals, so some functionality isn’t relevant for my day-to-day role. --- ### User-Friendly Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It’s been amazing so far - it significantly cuts down on manual typing and helps me process AP tasks far more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly and intuitive interface. Saves time by reducing manual typing of invoice details. Connected to accounting software like Xero, allowing seamless syncing of approved invoices. Tracks invoice activity-shows who has approved it Flags duplicate invoices, helping prevent errors. Their chat support is always available and very helpful. #### Cons I can’t sync other details of the supplier that I have created in Lightyear to Xero, such as bank details or contact information. It only syncs the necessary information, like the supplier’s name and invoice details. --- ### Love it! - Overall rating: 5/5 - Reviewer: Christine S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I've used the software for years and have always found it to be reliable and the support start are fantastic if ever I need help with something. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many things I love about Lightyear. The new statement reconciliation feature though is a game changer! Lightyear tells you what invoices are missing and allows you to contact the supplier to request missing invoices direct from the software. Amazing!!! #### Cons There's not much I don't like about the software, and the things that I would like are already in the works. #### Reasons for choosing Lightyear With Lightyear, you can delegate approvals into groups, so if you have multiple cost centres like the hotels that we do the bookkeeping for, the Chef isn't seeing bills which need to be approved by the Cellarman. Also, you can have suppliers that you don't want everyone to see, so you can select that only certain people see them. As well as multi-level approvals so the General Manager can check off and I as the bookkeeper can check the data is accurate before bringing it into the accounting software. In conjunction with the integration with Xero happens within seconds so you're not waiting for your bills to come across from one software into another. #### Reasons for switching to Lightyear Invitbox was been owned by Reckon and had not supported or upgraded for some time. The original developers for Invitbox took it back and rebuilt it from the ground up. Invitbox, even unsupported and without upgrades, was an awesome piece of software and superseded the functionality of it's competitors such as ReceiptBank. Since the original team was coming back on board, it was a no-brainer. --- ### Excellent Accounts Payable System - Overall rating: 5/5 - Reviewer: Leigh D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Our clients can see where their AP invoices are at any point in time as well as the value of AP "in progress". The fact that the system picks up duplicates is the game changer for us. Reconciling & "filing" statements is an absolute breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how this product enables our clients to check & approve their invoices before the invoices land in Xero. We know that anything in Xero is checked & ready to be paid. Easy for multiple people to have access & sign off. All AP is in one place & finding historical invoices is a breeze. #### Cons Reading OCR receipts has been a bit behind other competitors but improvement is coming through really quickly. #### Reasons for choosing Lightyear When we looked at Hubdoc about 18 months ago, Lightyear was already far more advanced than what Hubdoc was offering. #### Reasons for switching to Lightyear Controls are tighter in Lightyear but the product is so easy to use & can easily be customised to the level of control that our clients need. Visibility of the flow of invoices through the approval process is perfect. The Dashboard makes it so easy for our Corporate clients to manage their AP really well and for us to manage the bookkeeping for our clients. All our clients from corporates to sole traders love Lightyear - they can have access to the data they need 24/7. --- ### Efficient, intelligent and easy-to-use - Overall rating: 5/5 - Reviewer: Justin N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at Lightyear are hospitality-experienced and so empathise and comprehend my business and the daily problems I need to resolve. They are fantastic to deal with - grounded, patient (I test them on this), understanding and always willing to help and train. They are more than a supplier - they are a true business partner, with the best interests of my business as their main concern (even if it means cutting themselves short a few dollars here and there). A great company to have on your side, and an inspirational team to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once set up, it's a one-stop-shop for invoice receipt, accounts payable and receivable reconciliation, cost management, and business information. It is intuitive and simple to use, extremely cost-effective and takes out some of the most mundane and laborious tasks so I have more time to work on improving my business and keeping front-of-house. I could not recommend it more highly. #### Cons There's nothing I dislike about this product - I am overly happy to have it as part of my suite of tools. #### Reasons for choosing Lightyear An overall better system, but also better priced and better people to deal with! #### Reasons for switching to Lightyear I believe Invitbox was discontinued. #### Vendor response Many thanks for the review. We're glad to hear that you are taking full advantage of Lightyear. Replied May 2020 --- ### This software took away our headaches with accounts payable - Overall rating: 4/5 - Reviewer: Jane S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love using Lightyear. It provides a fast, smooth process for auto processing and two-step approval. This saves us time and gives us the control process we need with administration staff checking mapping and accounts along with Directors approving the bill for payment; all before getting exported to Xero. Customer support is helpful and timely , especially during the set-up process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Integrates seamlessly and easily with Xero - our accounting software The option for single, double or exec approval process within Lightyear - meaning bills can be directly exported to the payment tab in Xero rather than draft. Ability to file statements within the software - very handy with suppliers that send multiple dkts then ask you to pay on a statement #### Cons Minor wish list item:The archive tab for completed bills would be handier to search if located on the horizontal tab area where reviews, approvals are shown - rather than only accessible from the left-hand menu bar. #### Reasons for switching to Lightyear Being a previous user of Invitbox, I liked the approval process within Lightyear and the fact that you could export to Xero instantly. Really handy for those last minute bills you receive late but needing payment before your impending creditor run. --- ### Lightyear Review - Overall rating: 5/5 - Reviewer: Shaun S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was a bit apprehensive about moving over to a new software but it's actually a lot better than my previous PO system. It's quick, it's easy and I love it!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy it's ease of use, quick to raise a PO and the automated email going to the supplier once approved #### Cons Sometimes when raising a PO and I enter all the details, I attach the quote and the form resets so I have to go all through the process again. Also there is the "Approved" tab which is misleading as nothing in there is actually approved.....should be called "Pre-Approval" or "Submitted" then the "Ordered" tab should be called "Approved" not sure you really need the "Draft" or "Approval Tab" #### Reasons for switching to Lightyear Better program to keep track of expenditure --- ### To infinity and beyond - Overall rating: 5/5 - Reviewer: Francesca H. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been easy to integrate Lightyear unto our business, and much quicker for approvers to approve their invoices. From a Finance perspective it is value for money as it saves the Finance team more time than it costs the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding was extremely easy and efficient. The platform is user friendly and saves a huge amount of time in our AP process. The approvers find it easy to use, and it also helps with remote working. #### Cons The VAT rounding differences are a niggle, and create errors when importing into accounting software. There are workarounds but would be better if this didn't happen. --- ### 5 stars rating for good experience using Light Year - Overall rating: 5/5 - Reviewer: Annie N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm satisfied with the software and the staff. They are super supportive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Light Year is really convenient and organized. It really simplified our process of AP. Our expense account is really good order and it helps us save lots of time for processing payment. One plus point for Lightyear is that the staff is super supportive and friendly like today [sensitive content hidden] helped us to with the product code and rules. #### Cons Maybe when it comes to more complicated case with timesheets which they need to improve for future reference --- ### Good service and easy to use - Overall rating: 4/5 - Reviewer: Lily M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and good supporter team, fast and help our work done in time #### Cons Sometime the system picking up the wrong information --- ### Lightyear Review - Overall rating: 5/5 - Reviewer: Liezel T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered The overall experience with Lightyear is great! The platform is easy to navigate and you can easily find invoices in there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Lightyear is it’s easy to navigate and very user-friendly #### Cons So far, there’s nothing that I like least about Lightyear because in more than 3 years of using the platform, I didn’t encounter any issue --- ### Lightyear - great product, easy implementation, great value and top notch customer support! - Overall rating: 5/5 - Reviewer: Daniel D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered AP Automation was long overdue within our organisation. Lightyear ticks the boxes for us in terms of automation and improving our processes, particularly in an international organisation working in multiple timezones. Would thoroughly recommend you are least trial the product - no cost if you don't like, but I'll be surprised if you turn back! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Not much not to like! The fact that you can have a month's free trial to test it out and set everything up is brilliant. It meant we could trial the product at no cost (including excellent support from [SENSITIVE CONTENT] ). Although there was paid implementation assistance (cheap!) available I was able to set the whole thing up without having to resort to that (the customer support team is on hand 24/7 to help with any issues). The product is not that mature - which could be seen as a downside. However, the Lightyear team is so responsive that it doesn't actually come across that way. Most of the niggles that I had at the beginning (just over 6 months ago) have already been resolved through the regular product updates, and I have confidence that the remainder will be resolved in due course. The product is very easy to set-up and use (as evidenced by being self-implemented). We have implemented in four locations, and once you understand how things work, it only really takes a couple of hours of setup to do each new location. #### Cons Given the nature of the rapid development of the product, there is still some work to be done to rationalise all the features (e.g. 'Edit Bill' permissions were add retrospectively to the 'Task Approver' role, so they don't integrate in a completely cohesive manner with the interface). However, I understand that the team are proactively working on that aspect. #### Reasons for choosing Lightyear Best value, free trial, easy (and free) implementation. --- ### Lightyear as Approval and Processing Accounts Payable - Overall rating: 4/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Mostly it is a very good software. It does save a huge amount of processing time, identifies duplicate invoice numbers, streamlines and smoothens the approval system. The Manage Suppliers function helps auto G/L coding to eliminate any inconsistencies and human errors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Taken a huge load in processing time of the supplier invoices, it can streamline the processes, identify duplicate invoices and eliminates any human errors. It is also well integrated with Xero. #### Cons Getting the right mapping for some suppliers due to their invoice formats can sometimes be challenging and ongoing. Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes. --- ### Highly Recommended - A Cost Effective Solution and Amazing Customer Service - Overall rating: 5/5 - Reviewer: Evette S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I wish we had moved to Lightyear a long time ago, it's a simple solution to a time consuming process. Customer service has been second to none - from the start of demonstrations to ongoing support (which we rarely use now) the service has been 10/10! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off. Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported. The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries. Implementation was easy after the demonstrations given to us by [SENSITIVE CONTENT] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars. #### Cons Looking forward to enhancements to the mobile app to allow more functionality while on site. --- ### Lightyear is fantastic - Overall rating: 5/5 - Reviewer: Yvette M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Since purchasing lightyear it's made a huge difference to our business. It's hugely free'd up my time as the invoice processing is automatic now and all I have to do is check the coding for new products and then import them into our accounting system. It's made each head of department responsible for their own invoices and the processing of them which is great. It's stream lined our accounting processing as it's compatible software system MYOB plus our POS system Bepoz for beverage inventory and stock takes so we don't have to double enter invoices anymore into 2 different systems. It's free'd up my office from paper and files. I highly reccomend it to any business, it's fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lightyear makes invoice processing and filing efficient and time effective. I have now set up departments within the parent comapany so we can split our food cost per department easily. It integrates with our POS system Bepoz, which our Beverage Manager is extremly happy with. It makes his stocktakes more efficient and takes him less time and also integrates with our accountimg system MYOB which is extremely efficient. #### Cons Sometimes the export to MYOB lags and I have to do it numerous times before they actually move across. I can live with that! #### Reasons for choosing Lightyear It reads off a scanned PDF documnet (OCR) and the others don't. Huge advantage. --- ### Great AP tool for your business - Overall rating: 5/5 - Reviewer: Diego B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered User friendly platform, great support and an outstanding approval options. I recommend Lightyear to all my clients, specially the ones that requires a complex approval process before the bill is imported to the accounting system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business. Another strong point from Lightyear is their support. You usually gets a response on the same day. #### Cons Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive. #### Reasons for choosing Lightyear Due to their approval options. #### Vendor response Many thanks for the review. Glad to hear that the approvals are making your life easier. Replied May 2020 --- ### Time Saver - Overall rating: 5/5 - Reviewer: Megan R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors. Saves time and money for the business #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Ease of access for different managers to approve their own departments invoices - ability to bring up old invoices as a click of a button - quick turn around from customer service team - Data interpretation to avoid data entry errors - Access 24/7 anywhere in the world #### Cons Phone app does not have all the same capabilities as the website, waiting for further updates. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/lightyear-profile/reviews/?page=2) --- Lightyear Reviews, Pros and Cons - 2026 Software Advice