Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Its a pretty friendly interface and I like the list view of all my invoices. Seeing everything from a birds eye view helps me."
"It is very easy to search for purchase orders and work orders. I am also able to quickly and effectively correct any mistakes."
"I love the ability to track what has been approved or is pending on our larger projects. NextProcess is a great tool to reference what stage of the approval process we are at, at any given time."
Cons
"Some glitches I experienced were a little frustrating, but it was resolved in a reasonable amount of time."
"I have trouble sharing my documents. The program sometimes has glitches and has to be restarted, which can cause frustration."
"It would be great to have the capability to duplicate different companies Purchase Orders. Currently you can only "Favorite" a PO and the company is automatically generated."
NextProcess Reviews
Filter by:
October 2017
Jennifer from The North Face
Company Size: 1,001-5,000 employees
Industry: Apparel & Fashion
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
November 2017
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
November 2017
Awesome AP Data Capture Routing System
Pros
Easy to use - user friendly screens NextProcess is very detail oriented and work with you to create business rules etc to fit your needs Accounting manager is in-tune to our account and how the application is set up for our company (Business rules, etc.) - makes it nice that they are so aware of how our business functions and allows for easy discussion
Cons
Systematic changes can sometimes change parts of our application and require review to get programming back to the way the system operates for our company
January 2018
Summer from Eskaton
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
January 2018
It is the best product so far for PO tracking that I have used and I have used many!
Pros
Being able to view the quotes directly from the PO screen. Being able to sort by community is helpful.
Cons
The separate search need of work orders and purchase orders is not convenient. When a PO is tied to a work order and you cannot just click on that work order, it takes too long to have to copy and paste after opening up a new tab. Make the WO clickable.
October 2017
Elizabeth from Reddy Ice
Company Size: 501-1,000 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Software is very user-friendly and customer support is outstanding
Canned reporting and custom reporting kept the team on track and aided in improving processing time. Images readily available was key and assisted in quick resolution.
Pros
I like the ease of use the most. The software is very user-friendly. Very few glitches from day to day.
Cons
The software does not come with a report writer however I do believe they are working towards providing one.
October 2017
John from HealthAxis
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
Innnovative, experienced and customer focused business
Lower cost in processing and auditing. Ease of use by managers. Ability to integrate effectively into other ERP components.
Pros
It is made for a business by business people who understand how to listen to customers and how to give them the tools that they need.
December 2017
Gabrielle from Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
December 2017
Quick and easy to use!
Pros
I love the ability to track what has been approved or is pending on our larger projects. NextProcess is a great tool to reference what stage of the approval process we are at, at any given time.
Cons
It would be great to have the capability to duplicate different companies Purchase Orders. Currently you can only "Favorite" a PO and the company is automatically generated.
November 2017
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Next Process is a comprehensive application used in our automated paperless AP environment
Pros
* Application is very intuitive. Easy to use. * Support available for easy customization. * Incredible support staff. Probably the best we have experienced with third party vendor. * Easily interfaced with current ERP system * Requires limited in house IT resources * No downtown in the 5+ years we have used * Next Process team delivered what they promised
Cons
* No significant cons that we have experienced. * Occasional slowness on helpdesk tickets but nothing that has caused delay in our processing
December 2017
Henry Edgard from Eskaton Village Roseville
Company Size: 201-500 employees
Industry: Environmental Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
December 2017
Very good software, I used to use "Maintenance connection" and very comparable.
Easy reporting, task completion reminders, work order creation is easy. The software make easy to update equipment inventory and to track warranties.
Pros
The easy report form, easy to summit the report, very easy to correct any mistakes, up update information. All the task menu is right at front of your eyes, making the selection easy.
Cons
I would like the software to be more sharing friendly, I noticed some charts or info cannot be shared with windows and/or be print easily, needs to change the file format.
December 2017
Renee from HealthAxis Group
Company Size: 51-200 employees
Industry: Computer Networking
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Quick and Easy
Pros
NextProcess Apex system, makes it easy for our company to keep track, code correctly and get the approvals we need for our AP invoices.
Cons
My only complaint is that while using the NextProcess Apex system, I feel that it times me out a little too quickly if it has been inactive.
March 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2018
Easy to use. Simple set up. Streamlined the process and saves a lot of time.
Pros
It is very easy to search for purchase orders and work orders. I am also able to quickly and effectively correct any mistakes.
Cons
I have trouble sharing my documents. The program sometimes has glitches and has to be restarted, which can cause frustration.
November 2017
Brian from American HomePatient
Company Size: 1,001-5,000 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
NextProcess Review
Ease of use I probably do not know how to use the majority of what it does, but what our company expects us to use it for works great.
Pros
This platform organizes everything I need perfectly. Invoices get paid on time and my employees expenses get paid quickly.
November 2017
Bryan from The Parking Spot
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
I use Next Process on a daily basis, it just works!
Pros
It works, rarely is it ever down, and it is efficient for managing invoices. I am able to track spend and code invoices to specific accounts.
Cons
The search feature seems a bit legacy, at times it is tough to find an invoice for a specific client.
December 2017
Mio from Eskaton
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2017
Great
Pros
simple steps to create purchase orders and work orders. Easy to search old POs and WOs. Supporting documents allow any types of file format
Cons
Can't duplicate purchase orders easily. It doesn't allow us to customize any small and simple part of custom by ourselves.
November 2017
Paul from PRG Parking Management/ The Parking Spot
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
Pretty easy to navigate
Pros
Its a pretty friendly interface and I like the list view of all my invoices. Seeing everything from a birds eye view helps me.
Cons
Some glitches I experienced were a little frustrating, but it was resolved in a reasonable amount of time.
December 2017
Brad from The Parking Spot
Company Size: 5,001-10,000 employees
Industry: Management Consulting
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Easy and Efficient
Easy and Efficient way of submitting and approving invoices for work. It makes billing very simple!!
Pros
I like the navigation tools. It also shoots me error messages when I forget to fill in fields. It is quick, easy and efficient
December 2017
Alex from HealthAxis
Industry: Accounting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Easy to use and rarely if ever encounters any errors
Pros
Ease of use and multi functionality. Viewing is simple and straightforward as is in-system communications.
Cons
Occasional systematic changes or changes in interface can make the user temporarily readjust while the kinks are being worked out of the new layout.
November 2017
Mary from The Parking Spot
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Easy. Efficient. Sharp Looking.
Pros
next process has been a huge hit for our employees. it's fast, quick, and accessible from anywhere!
Cons
having to change the date of the invoice (Accounting date) can be cumbersome. If you miss the end of the month and hit the following, changing the date is time consuming
February 2018
Supreeth from Comau Power train
Company Size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Easy and Efficient software
Pros
It gives quick overview of any project such as the approvals and also helps in tracking every step of the project with minimum clicks.
Cons
The software sometime glitches out and makes hard and becomes inactive. Some duplication is required for purchase orders.