The feature that attracted us to Plastiq was we could use credit cards to pay vendors who do not accept them or charge a higher percentage than we would pay Plastiq.

The fee is reasonable but could be a little lower to match some other competitors out there.

It’s an easy-to-use platform that has been pivotal in helping our business grow. We use Plastiq to make sure we can keep more working capital on hand by paying with our credit card. The flexibility to use them for all payment types though, allows us to manage most of our cash flow through the one platform. Plastiq is a hidden gem in all the ways you can use it to help your business.

Currently, they have their software and customer service down pat!

It use to be pretty good. Now, it's pretty bad!

Good for job costing and invoice processing

Terrible Customer Service and No Online Chat Support with Agents

We have been strong advocates of Plastiq for years. We use Plastiq to take advantage of various credit card rewards and its easy-to-use interface for our business payables. Plastiq offers both domestic and international payments with credit cards and integrates well with our AP software. We could not recommend enough!

Plastiq is continually upgrading their product, do not have any Cons.

Overall, my experience with Plastiq is very good. Payments were made as shown in the final screen during payment and nothing is hidden in terms of charges and/or any criteria for payment processing.

Easy to navigate and select options, secure transactions, dashboard shows all previous activities and provide option to repeat the same option without filling out all the details again.

Some vendors, companies did not show up during search but those companies have agreements with Plastiq for payment processing and I receive the link from those vendors to carry out the payments. This was weird as if the vendor has an agreement with Plastiq then that vendor should show up during search.Another thing I don't like is that if I want to pay tomorrow then there is no option available for urgent processing of payment.

Excellent

Ease of use. Great TEAM. Great support and Value

I've used Plastiq for years and even with the fees I find myself continuing to come back to the service.

I love how I can set-up vendor for payment and then automated it each month. I can swap in and out credit cards to maximize rewards.

I think the fees could be a bit more attractive, especially for those who run large volumes per month

Great partnership to have.

Easy to use and quick action from Plastiq team.

Later cutoff time for wire. Our cutoff ends at 3PM CST.

Pretty good.

Easy and reliable to use. One can pay almost anyone using plastiq

Mobile app is not easy to use. Limited functionality. Desktop has no filter on vendor.

Made significant improvements to processing and user notifications. Customer service is not very good.

Customer service was not a positive experience. They never followed through or responded. Terrible. Now that processing has improved have not had to use Customer service.

Une si rapide application

Cela me permet de gérer mes facturations

Pas de fonctionnement lorsque les données mobiles sont désactivées

Ease of use, credit card points for bills we can’t normally pay

Software could be written better to name stored credit cards

None.

Easy to use . Payments are always processed on time.

Would be great if plastiq would work with ames

The features are well thought out and easy to navigate. We've never had an issue taking payments with Plastiq.

The UX on the app can be tricky to navigate at times, however once you become accustomed it's ok.

OK. Had support issue at first. They were not helpful.

Credit card rewards/rebates. That's about it.

Very expensive to use for paying with CC. Luckily, our business can afford it and the credit card rebates offset the cost.

Wonderful !

I like the most is the ease of electronic payments.

When I am paying out a lot of money the Fee on payments.l get expensive.

Excellent service however the cost is high to use.

The best way to earn points from using your credit card. Plastic offers a diversity of vendors whcih can be paid via their service.

The limitations of American Express using their platform.

Its been good

Can send checks or EFTs directly. Know exactly how much your cost is.

Lots of menus to go through. At times tough to pick your payment method.

Easy to send money to pay bills intl and in usa

Have to use a VPN in some countries. The cost is not excessive but the cross border fee is high

We can use many kind of credit card like VISA and AMEX.

Some payment is restricted some kind of card like VISA and AMEX.

I love being able to paychecks anywhere.

nothing its great! perfect, easy to use and provides everything I need

The ability to add different payment methods.

It's hard to communicate beyond front line customer support

My experience with Plastiq is very good.

Easy to use software that allows one to utilize credit cards to pay vendors/companies that would traditionally be payable by check only

The fees schedule is fixed vs. a sliding scale based on volume/dollars spent.

The ability to have flexible payment methods for your business and racking up millions of credit card points at the same time

Tricky approval process but is in place for the security of users

It's very useful.

Credit cards can be used to make payments to payees that only accept check payments

The cost seems a little high. I wish the price was a little lower.