Plastiq
About Plastiq
Awards and Recognition
Plastiq Pricing
Sign up for a Plastiq account for free. Payables: - Send ACH/bank transfers with no fees (and without bank-like limits) - Credit card payments have a flat rate 2.9% - Wire transfers are $5 for domestic Recievables: - Accept credit, debit or ach with no fees.
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Plastiq
1 - 5 of 26 Reviews
Brian
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great option for our business.
The feature that attracted us to Plastiq was we could use credit cards to pay vendors who do not accept them or charge a higher percentage than we would pay Plastiq.
CONSThe fee is reasonable but could be a little lower to match some other competitors out there.
Reason for choosing Plastiq
We liked the platform more and it allows you to pay Intl vendors.
Moshe
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
We have been using Plastiq for 4 years and love it.
It’s an easy-to-use platform that has been pivotal in helping our business grow. We use Plastiq to make sure we can keep more working capital on hand by paying with our credit card. The flexibility to use them for all payment types though, allows us to manage most of our cash flow through the one platform. Plastiq is a hidden gem in all the ways you can use it to help your business.
CONSCurrently, they have their software and customer service down pat!
Todd
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
Plastiq Customer Service Downhill
It use to be pretty good. Now, it's pretty bad!
PROSGood for job costing and invoice processing
CONSTerrible Customer Service and No Online Chat Support with Agents
Sam
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Payments and rewards
We have been strong advocates of Plastiq for years. We use Plastiq to take advantage of various credit card rewards and its easy-to-use interface for our business payables. Plastiq offers both domestic and international payments with credit cards and integrates well with our AP software. We could not recommend enough!
CONSPlastiq is continually upgrading their product, do not have any Cons.
Muhammad Salman
Design, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Ease of payment processing with multiple options
Overall, my experience with Plastiq is very good. Payments were made as shown in the final screen during payment and nothing is hidden in terms of charges and/or any criteria for payment processing.
PROSEasy to navigate and select options, secure transactions, dashboard shows all previous activities and provide option to repeat the same option without filling out all the details again.
CONSSome vendors, companies did not show up during search but those companies have agreements with Plastiq for payment processing and I receive the link from those vendors to carry out the payments. This was weird as if the vendor has an agreement with Plastiq then that vendor should show up during search.Another thing I don't like is that if I want to pay tomorrow then there is no option available for urgent processing of payment.
