All Pleo Reviews
1-25 of 191 Reviews
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Bobbi
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2023
Game-changing expenses software
Colin
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Absolutely amazing, stress free and fantastic support
Clarity from visibility of all transactions. Ability to know who spent what, and giving the staff physical cards has given the whole team a boost (as they feel like they have a part of Tokonatsu with them!) Very minor confusion at the start about PayPal card linking and usage fees, however this was sorted out so quickly and efficiently that we didn't notice any problems
PROSIt was very simple to setup the system to get the whole committee setup with Pleo cards. We have full visibility on what is being bought and we are not chasing for receipts anymore. The way our event works, we have always found it hard to keep track of where they are, causing the treasurer stress every year. Now they have access to Pleo, they have been able to get all the details they need at a click of a button.
Søren
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
The best invention after the credit card
As a frequent traveller a Pleo card is simply a must! I have cut down time spend on travel reimbursements with 90-100% as Pleo automatically transfers my expenses to my bookkeeping system with the right account information.
CONSI'm still waiting for the possibility to export cost per project as PDF (incl. receipts) for reimbursement purposes when I have external clients.
VÃctor
Verified reviewer
Human Resources, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed November 2022
The card is not well accepted
We use it to pay for subscriptions for our digital tools in our company
PROSit is easy to use and the expense management tracker is good
CONSThe card is not good enough for a company. It is not accepted in a lot of places (including google) so at the end we do not use it as much as we want
Reason for choosing Pleo
We thought only about the price, but it was not a good decision
Michael
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Excellent customer service - very helpful and responsive to our queries suggestions
Easy to use, flexible, intuitive and saves us a considerable amount of time. Provides greater sense of control and visibility over transactions that we didn't have previously.
CONSIt's slightly less suited to larger organisations, but the company listens to all of our suggestions and there are frequent product enhancements, so we expect this to change soon
Andrew
Verified reviewer
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Excellent - highly recommended
It's made things so much easier for our team. I like the fact I can easily request new cards - both physical and virtual and set limits for each. The app popping up after a purchase has been made to ask for a receipt massively reduces the number of payments without corresponding invoices.
CONScharge to withdraw cash is steep to say the least but I appreciate they're trying to reduce reliance on cash. Speeding up the onset of a cashless society perhaps isn't something Pleo need to concentrate on - for now our team sometimes buys things from cash only places.
Nik
Verified reviewer
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Pleo is the future
Clever solution for every day use in any business I believe.
PROSFast and easy handling all through the chain purchase to bookkeeping.
CONSHaven’t experienced any cons so far. So no issues to post
Marcin
Security and Investigations, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Xero long time user
Very Positive , will continue to use it unless would bump into better option
PROSFree budget version Ease of useIntegration with accounting softwares
CONSThe price per user above basic plan is too highExpense pictures uploads not too handy , you can not cut , modify receipts photos taken on occasions inconsistency between the App and desktop
Skyler
Verified reviewer
Design, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Pleo Automates Just What I Need
I use Pleo for business expenses and the light accounting features. It beats just plainly using a company card.
PROSAccounting is just a headache and Pleo takes out a big chunk of what used to drive me crazy. It's perfect. It track everything and spits out just what I need. I couldn't ask for anything better.
CONSThe setup for Pleo is a little confusing. I guess it has to be, dealing with financials and everything. But, a few more hints or a walkthrough could have made me feel a little less dumb.
Julian
Verified reviewer
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
A big leap forward in company expense management & control
Reduced expense management time, reduced missing invoices & receipts and allow finite control of spending limits for each user and/or department.
PROSEase of use, individual card limit management, virtual cards for online subscriptions help to reduce fraud risk, easy upload of invoices.
CONSSimple UK VAT logging option would earn a 5 star rating for 'Features & Functionality', and an option to have a virtual card only at a reduced fee would be useful for us. Wallet uploads need to be within 2 hours, 24/7, 365
Barry
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
My favourite expenses software ever!!
Save loads of time. Our users love using it and have made quite a laborious process actually enjoyable!
PROSSimple to use. The experience is completely frictionless. It's cut down expense processing by at least 80% and will save several days per month when fully implemented.
CONSMy only criticism would be I'd want a little more control around the nominal code heading and overall structure but we have it working perfectly within the limits of it just now but that's me just being picky!
Pierre
Telecommunications, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Lifesaver for expenses management. Highly recommanded
The overall experience has been very pleasant. I received way more value than I was expected.
PROSI'm part of a remote, fast-growing company. Meaning that you are expected to remove blockers, try tools, be independent, buy your own setup, etc all those kind of stuff that requires a good expense management. Which I was always terrible at before (hello Excel Spreadsheet) but that was before I was exposed to Pleo. Pleo changed my life for the better. No more headaches, no more finance team asking me about the latest invoices, no more monitoring manually how much you spent, no more long and boring review process. Pleo helped me so much that I don't see coming back to managing my professional expenses differently now. HIGHLY recommanded
CONSThere is nothing I don't like about this product.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Thoroughly recommend!
We are currently working on looking at different ways of reporting and introducing an approval process with managers, with the support of Pleo. Overall, the experience with Pleo is positive. We have a great relationship, very similar cultures and it's been exciting to see how they have evolved and listen to their customers.
PROSEase of use for the user and for the finance team, integrates well with our accountancy software, intuitive and great to have holistic view of all transactions. Best of all is that they always take on feedback and have fantastic customer support.
CONSQuite honestly, nothing springs to mind...
Ole
Airlines/Aviation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Ease of use
It is simple and easy to use. Our pilots find it so convenient that they can settle accounts on the spot and we at home know exactly what cost we have occured on an airport in China minutes after it has been settled and before the aircraft even takes off.
PROSIT is so fast and easy to use and we love the "fire and forget" way to handle receipts. Never loose a receipt again
CONSOnly issue er have is that pleo is not a credit card yet. So some car rental and hotels Will not accept is as deposit.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Huge time saver! Thanks for making it so easy!
I'm consistently buying small items and before Pleo came around I was losing paper receipts on a regular basis. The small stuff adds up and we run a pretty tight ship when it comes to finance. As soon as I purchase anything now, I can feel my pocket buzz. The pleo app prompts me to snap a photo of the receipt and I'm done. It's 1000 times easier and I don't have to follow up with finance to see if they managed to put the money in my next paycheck.
CONSOn the few occasions that I've managed to forget to load a receipt there's a small detailed response button I can submit but it would be nice have something that I could just select instead of having to explain. It's only happened once or twice but sometimes I get alerts saying a payment didn't work, only to find out it went through okay. It's a great tool and I'm very happy with it.
Dixie
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Pleo has saved me time and frustration of doing tedious tasks
I've been using Pleo for a year now, their service has saved me time and frustration of collecting the missing receipts. Pleo integrates with our bookkeeping software, so I just need to check that the transactions are marked with correct project codes and have a receipt attached before the file is run into bookkeeping. The administration is amazingly quick, I can give a virtual card to a new employee immediately (our traditional bank required signing and sending paper documents back and forth so the process took at least 2 weeks).
CONSStill missing some features like reminders of missing receipts to users. I know Pleo are planning on releasing new features continuously so just waiting for them to become available.
Vendor Response
Hey Dixie, thanks so much for the kind review! Reminders for missing receipts are coming in the next couple of weeks, sorry for the wait ;)
Replied August 2017
Katrine
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Easy expense management with Pleo
As a card holder, it is so easy to snap a picture of the receipt and quickly choose a cost category. And Pleo remembers the choice of cost category the next time you use the card in the same store. As a Finance Manager, it is also very easy to export the transactions from the Pleo website and then import to the financial system (Dynamics NAV).
CONSIt all works perfectly, and they are still developing lots of interesting features.
Matthew
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5