All QuickBooks Self-Employed Reviews

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Holly

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Your Business Needs This

User Profile

Waldo

Verified reviewer

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Business Accounting Made Simple

PROS

It is extremely useful that this software integrates banking, car/fuel usage in the internal structure. The fact that income/expense entires can be custom-automated makes for an easy and intuitive workflow. Also, that filing of taxes become super easy as the software guides one through an intuitive process and does the filing at the end! This software is a money-saver and give true peace of mind.

CONS

At this time there are no features that the developers have not thought of!

Vendor Response

Hi, Waldo. We're thrilled to hear QuickBooks has helped you take care of your business needs. Whether you're creating invoices or ordering products, you can count on our software to get the job done. For tips and tricks on getting the most out of your software, be sure to check out our Community page: (http://community.intuit.com/). Best wishes! -Kristina, The QuickBooks Team

Replied August 2022

User Profile

Rexie

Verified reviewer

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

A good book keeping and accounting app for sole traders and small businesses

It has been good however the phone app seems to have technical issues more often recently and that along with cheaper products now on the market with more functionality it is making me consider a change. It has served me very well for two years but the business is expanding and needs more capabilities to automate our processes.

PROS

Accessible pricing and a lot of features including bolt ons for HR management. Easy to use for invoicing clients. Multiple staff and accountant access with restriction options. Connects to banking and Paypal easily for reconciliation.

CONS

Although there are a lot of reports and custom report creating features there are some reports missing that would be handy to businesses including average value of sale reports. It can be done via data export to excel but it's something I would like to be able to see on a software's dashboard along with sales performance. Also there is a limit of three custom data boxes on invoices.

Reason for choosing QuickBooks Self-Employed

Best value for money at the time

Steve

Research, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed May 2022

Easy solution for self-employed but could be better

Overall, the Self-Employed version of QuickBooks has been easy to set up and use. In year's past, the same software was much cheaper than it is now. I think they more than doubled the price per month for the same versions. Their mileage tracker is very limited. Because of this limitation, I pay for MileIQ to track and categorize mileage and trips. Then, I export the data from MileIQ and import into QuickBooks.

PROS

I like that I can manage both my personal and self-employed business accounting within a single account.

CONS

The mobile app seems kind of buggy. It's very slow to register taps (3 seconds).

Reason for choosing QuickBooks Self-Employed

I chose QuickBooks Self-Employed over Wave and FreshBooks because it allowed me to manage my personal and business expenses within a single account.

Vendor Response

Thank you for sharing your feedback with us, Steve. If you haven't already could you try to uninstalling and reinstalling the app to see if this resolves the latency you're experiencing. Should it not resolve the issue please reach out to our Self-Employed Team so they can take a look into this with you further. You can find their contact info here: https://quickbooks.intuit.com/learn-support/en-us/help-article/intuit-subscriptions/contact-quickbooks-self-employed-support/L8VUH2BlF_US_en_US Wishing you all the best. -Kristina, The QuickBooks Team

Replied May 2022

Amanda

Hospitality, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2023

Has made tax returns so much easier

Overall I’m pleased with the progress and support received

PROS

After 2 years of last minute panic in January to get all expenses and income pulled together from a million sources, this tool has made things so much easier with everything being tracked real-time from accounts (banks, cards and paypal) and I add receipts as I go along where I can so all I have to do after year end is some categorisation and reconciliation / gap filling work

CONS

I have 2 businesses and am unable to list them separately but within the same account at present. As I use the same bank account and credit cards for both accounts I would like to be able to easily tag expenses to each business as I believe you can do with Xero

User Profile

Sarah

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed April 2022

Its pretty self explanatory

I use this to balance accounts and to enter deposits and withrawls from these accounts that require balancing each month, quarter, and year.

PROS

Ease of use, the ability to balance a multitude of accounts within one system. It is easier to use than other available programs and easier to understand entered data.

CONS

There are not many cons, at times it does freeze and you have to wait to reenter the information.

Reasons for switching to QuickBooks Self-Employed

Changed services and needed new accounting

Mark

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Great product that saves a lot of time

I'm very happy with the software and it almost suits all of my needs bar the lack of quotations.

PROS

QBSE is very easy to setup and use. It links directly to any bank accounts that you use so it's always pulling through transactions for you to check and allocate as necessary. You can customise the invoices easily and use your own branding. It quickly and easily calculates your taxes and estimates your year end liability. I use the app on my android phone as well as the desktop version and both are very good. It's great to be able to raise invoices whilst with a client.

CONS

The one thing that bothers me is that you can't raise quotations in the software without upgrading the package to a tier that's overkill for what I need.

Reasons for switching to QuickBooks Self-Employed

Took advantage of a discount to trial it alongside Sage and found that I much preferred QBSE.

Leah

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

Quickbooks Self-Employed Review

Overall, my experience was decent. In a small business or as an independent contractor, this app is incredibly helpful. Great for sorting tax information as well as things like sending invoices. And its keeps them all for you to have when necessary.

PROS

I really enjoy the fact that there isn't much more than you need. Some apps or websites offer more incentives if you're willing to pay more but you may use only one of those incentives. Quickbooks Self-Employed offers everything you need for a great price and doesn't include paying for things you'll never use.

CONS

For me, it took time learning how to use it. There was no clear direction and not everything was prioritized as it should've been. There could've been better placement of the options presented and better instructions on how to find them.

Jeffery

1 employee

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

2

Reviewed May 2018

Okay Basic Software For Small Businesses or Self-Employed However, There Are Better and Free Alternatives

Overall, not worth the cost to me. Especially with those who are self-employed or have small businesses.

PROS

This does what it is supposed to do and only that which is track money. It also can track mileage automatically and gives you an overview of the distance you have traveled each day.

CONS

It is basic, it lacks functionality that should be considered 'basic' such as being able to categorize expenses and income. You can also not utilize many needed integrations for other software which basically forces double entry. It is expensive considering there are other free alternatives that have way more features and integrations

Red

Verified reviewer

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

It's an ok software, but there are better

My overall experience was satisfactory. It's a well-known name, which may have played a part in my choosing the software. But, as I've stated above, I switched to a more robust and more affordable software. You can view my comparison of QB: SE and my current software, and why I switched, here:https://redconradswellnessalternatives.com/2021/04/05/tools-for-the-self-employed-independent-contractor-small-business-owner-gig-worker/

PROS

It has many features needed to stay on top things.

CONS

I found it to be a little pricey, especially compared to the software I currently use. The free version of my current software alone blows QB: SE out of the water, paid version is split into tiers that is both more affordable and more robust then QB.

chris

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2022

Inuit Quickbooks Self employed app

I had this app for a year and a half and still returned to doing my own taxes as I found it to be inaccurate and very hard to edit.

PROS

That it tracked your traveling and helped you gain a goo idea of how much you may have spent on vehicle outgoings.

CONS

Submitting tax returns was incredibly hard and I feel the calculations were incorrect.

Alexander

Entertainment, 1 employee

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

Crippled Software

See above. It’s designed only to frustrate you into upgrading. But I’m going to a spreadsheet rather than pay them anymore. The Quickbooks I used 25 years ago was excellent.

PROS

Terrible software. Nothing good to say.

CONS

1. Once you have entered a billing item you can’t change the price or remove an item from your catalog. 2. You can not reorder the rows in your invoice. 3. You can not insert a new item in the middle of your invoice. 4. You can not include images of receipts for reimbursement. 5. You can not give your invoice a job title. I enter a title as the first billing item so my client has some way of knowing what job but that appears nowhere in my invoice list so I can see which job is which. 6. There’s more but to think any self employed professional could use this is absurd. 7. Customer support doesn’t welcome feedback, they just say you’ll have to pay more money than what I pay now. I am not on a free plan, this costs real money.

Vendor Response

We want to thank you for trying QuickBooks Self-Employed, Alexander. We'd be happy to pass this feedback on to the Engineers. They do look at this to add or update existing features. Keep an eye out for anything new on the QuickBooks Blog (https://quickbooks.intuit.com/blog/whats-new/). Wishing you all the best! -Kristina, The QuickBooks Team

Replied June 2022

Colleen

Design, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Highly recommend for all small business owners

Great. Very happy I am using it. QB SE is a trusted and affordable resource for keeping my business and tax items in check.

PROS

I love the different features QB Self-Employed has: Auto-mileage tracking, invoicing, tax checklist, it tells you when an invoice has been viewed and payed, transaction tracking, business reports, and it syncs with TurboTax

CONS

I wish the invoicing feature was more sophisticated. For example, I wish I could send estimates instead of an "invoice" at times, but I have another program I use outside of QB that can do that for me. It's probably in a more expensive QB service but I wish it were available for Self-Employed.

Reason for choosing QuickBooks Self-Employed

Price, features, user-friendly

Jane

Accounting, 1 employee

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Quickbooks Self Employed Is The Single Worst User Experience Of My Career

I continue to receive an error message that my free trial has expired despite my purchase of an annual subscription in August. I have an email receipt, but Intuit appears uninterested in fixing my problem. I have been passed from one inept rep to the next and asked the same questions without resolution. I would LOVE a refund at this point, but Intuit points me to Apple since I purchased the product with Apple Pay.

PROS

I initially thought the functionality would be handy, however, I have changed my mind. I am unable to create an invoice due to a glitch in Intuit’s billing.

CONS

I have spent over 20 hours in the last two weeks trying to access the product I paid for 6 months ago. Customer Service is inept at best and I have yet to receive the promised callback from anyone I have spoken with.

Reason for choosing QuickBooks Self-Employed

I believed the ease of use would be helpful.

Vendor Response

We'd like to ensure that you get the support you need to get your billing issue resolved! You can reach our support team via phone or chatting with them directly by following the steps listed here (https://quickbooks.intuit.com/learn-support/en-us/manage-intuit-subscriptions/contact-quickbooks-self-employed-support/00/185820). Wishing you the best. -Kristina, The QuickBooks Team

Replied March 2022

Tina Marie

2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

QuickBooks Self-Employed is a star!

I love they have so many options and ways of showing users to add transactions.

PROS

Extremely easy to use. As all of intuit's products, Self-Employed guides you through the uses. Self-Employed is so accurate and easy to use.

CONS

I don't have a con about this one. It's saved me so much on my taxes. I'm blown away on how intuitiveness.

Ciara

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Perfect accounting software for the self-employed

Love it. Super easy to use and has been a huge help to managing my business.

PROS

Easy to use. Budget-friendly. I can track my mileage and transactions with ease. Invoicing is convenient and looks great.

CONS

I wish it could integrate with the quickbooks for small businesses.

Caroline

Retail, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2021

There’s better out there.

I’ve stopped using it and switch to another brand of accounting software and service, and I will be sticking with the new service.

PROS

Well I was using QuickBooks self-employed, I did like that it would automatically add transactions from my business debit card, my PayPal account, and my Etsy account.

CONS

Well I was using QuickBooks self-employed, I did like that it would automatically add transactions from my business debit card, my PayPal account, and my Etsy account. I did not like that QuickBooks self-employed was very generalized and I was not able to tweak it or customize it to fit my business and my specific expenses and day-to-day transactions.

Mark

Management Consulting, 1 employee

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2018

Automates several key processes for the self-employed

Simple and easy to use, Quickbooks Self employed is a tool every freelancer and side-gig earner needs.

PROS

The automatic mileage tracking (other apps offer this but the QB implementation is better than any I've tried). Receipt photos makes record keeping simple. Invoicing is easy too.

CONS

When you are just starting, the monthly fee is an added motivation to make sales! You gotta make some money to pay that monthly fee!

Mackenzie

Human Resources, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Expensive But Worth It

Very straightforward setup. Handles invoicing, time keeping and spending itself.

PROS

Connects directly to TurboTax if you are a pass-through LLC. Makes sending and re-sending invoices very easy. A better spending tracker than my bank has!

CONS

The mobile app is very expensive - $15 per month just to have it on your phone.

Holly

Mental Health Care, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY