--- title: "Spendesk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Spendesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Spendesk is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/spendesk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Spendesk](https://www.softwareadvice.com/accounting/spendesk-profile/) / Spendesk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/spendesk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/spendesk-profile/alternatives/) # Spendesk User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 228 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 181 reviews (79%) - 4 stars: 39 reviews (17%) - 3 stars: 5 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The virtual cards, the expense management, the automations make my life easier. - I save time and the mobile app is intuitive and highly practical. - I really enjoyed using this app; it's simple and user-friendly, and it makes getting reimbursed much easier. ### Most mentioned cons - The main drawbacks are credit card payments limits and the lack of native automations to sync receipts from other tools. - When we left as a customer, they stole the £3k in our account and have still not returned it months later - Workflow is rigid and integration with some tools is not easy ## Spendesk customer reviews Showing reviews 1-25 of 228 (page 1). ### Monitoring and control of expenses. - Overall rating: 5/5 - Reviewer: Demian P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. pendesk is a very effective expense control platform, which has allowed us to avoid budget disasters in our area and to keep a record of corporate card transactions that allows us to identify inappropriate expenses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like being able to track expenses in real time. It gives us the ability to issue virtual cards to make payments and receive reimbursements. It makes it easy to pay for subscriptions. #### Cons There is nothing I dislike about Spendesk. --- ### Control of budget movements. - Overall rating: 5/5 - Reviewer: Ruben W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Spendesk monitors our department's expenses to avoid unnecessary or lavish spending. It helps to keep a healthy accounting, pay subscriptions and issue invoices to customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like being able to issue virtual cards for unforeseen expenses or employee travel, keeping a very detailed record of expenses in case of an audit. #### Cons There is nothing I dislike about this platform. --- ### They stole our money - Overall rating: 1/5 - Reviewer: Lee B. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Okay when you're using them, but not when you leave #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Easy to use and solved our need at the time #### Cons When we left as a customer, they stole the £3k in our account and have still not returned it months later --- ### Effective cost control. - Overall rating: 5/5 - Reviewer: Katie R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Spendesk is a platform that has helped us optimize our budgets and control our employees' expenses. It allows us to run expense reports with the data it collects and design new expense and budget execution guidelines based on those reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It allows me to issue cards when I or any employee in my department needs them. It allows me to make online payments and generate invoices, receive reimbursements and monitor compliance. #### Cons I have no complaints with this platform. --- ### Great efficiency tool for small companies - Overall rating: 5/5 - Reviewer: Mark L. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones. #### Cons It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent. #### Vendor response Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work! Replied November 2018 --- ### easy clean neat software - Overall rating: 5/5 - Reviewer: sanhita C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it has a very easy and simple user interface. With this software, we track all our expenses, bills, reimbursement, cash spends, dealer invoice, purchase order etc. The best thing is it can be assessed over the app/ through a phone #### Cons Sometimes when we upload bills autofill doesn't work. But after a time one tends to get a hang of it as to what type of bill need to be manually filled . --- ### Life changer! - Overall rating: 5/5 - Reviewer: Kristan L. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loads of international travel and receipt management - worry free #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it! #### Cons literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me! #### Vendor response Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier. Replied February 2019 --- ### Perfect tool for open company - Overall rating: 5/5 - Reviewer: Rodolphe Q. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Use it for 4 years now, so usefull for employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job. #### Cons Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea #### Vendor response Thank you so much Rodolphe for your kind review! Replied December 2018 --- ### Great help for managing your work receipts - Overall rating: 5/5 - Reviewer: Vlad Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - expense cards for recurring payments - OCR to recognise receipts - configurable approval workflows (with auto-approval if under specified amount) - VAT support - mobile app - visibility on back payments #### Cons - not enough visibility with spending per per category / missing analytics dashboard #### Vendor response Dear Vlad, thank you for your kind review! Replied December 2018 --- ### Easiest way to track spending - Overall rating: 5/5 - Reviewer: Roxana Georgiana I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I used this app on a business trip and it helped me to track the spendings. The app is intuitive and with a nice design, I liked that I didn’t used my own money because the company card was added to the app. #### Cons Seems that there are no analytics available on the app, but overall I have a good impression. --- ### So easy to submit payment requests & get virtual credit cards - Overall rating: 5/5 - Reviewer: Freya D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is super easy to navigate and use. It's intuitive to make a supplier payment request and track its status. Once I've paid, the system sends reminders to upload receipts. I like the fact you can drag + drop files into requests. We use virtual credit cards to for credit card purchases, too. The mobile app is super helpful for the same uses, too. #### Cons If I want to submit an expense claim with several different receipts, I have to upload them one-by-one rather than drag + drop all into one request. The mobile app also does not support multi-receipt expense claims, they have to be individual requests. --- ### Virtual card for emergencies - Overall rating: 5/5 - Reviewer: S. Andrew C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 199% satisfied definitely recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Use it mainly when I need to use a virtual card for an emergency for my customers great interface never has any trouble with it #### Cons Not much to not like. It’s working the way it should --- ### very good way to manage payments you can believe me - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered given my very good experience with spendesk I would recommend it #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email. Thanks to spendesk I was able to develop my business. #### Cons since I have been using spendesk it has worked well for me. I have not had any complications yet. --- ### Happy to recommend - Overall rating: 5/5 - Reviewer: Ken O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals. #### Cons If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless. #### Vendor response Thank you so much Ken for your amazing review! We are working right now in decreasing the time of the plastic card delivery and the contactless card is on its way. Stay tuned... ;-) Replied April 2019 --- ### I have been one of the first customer of Spendesk, saved me a lot of time and mistakes - Overall rating: 5/5 - Reviewer: Nicolas G. - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Time saving, seamless approval workflow, team management, Xero integration #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow. #### Cons I want to use it for all my subsidiaries OCR please ? A dedicated email than I can use to forward my receipts directly to the solution would be great too #### Vendor response Thank you Nicolas for this review! We will get in touch with you to make sure that all your subsidiaries can use Spendesk. Replied May 2018 --- ### Absolutely amazing tool to manage you team spendings - Overall rating: 5/5 - Reviewer: Pauline T. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We implemented Spendesk as soon as we heard from them for my compan Hivy. Hivy is a Saas helping Office Managers to answer every employee needs. What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online. Spendesk was the perfect tool to make my team move faster. I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem. That's what I call customer support :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best customer support <3 Very smooth and user-friendly design Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation. #### Cons Cannot be used with existing corporate cards. #### Vendor response Merci Pauline :) Replied July 2016 --- ### SaaS business review - Overall rating: 5/5 - Reviewer: Rene T. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, use friendly, gives you quickly overview and control of spending's #### Cons For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have --- ### Great expense reporting tool - Overall rating: 5/5 - Reviewer: Elli J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Really easy to use in terms of submitting expenses, good UI - much simpler than some other competitors. Doesn't involve endless steps and you can customise approvers etc. #### Cons I think it'd be good if it did nudge notifications to approvers so you get reimbursed quicker as some people are just terrible at this so it'd be a good feature. #### Vendor response We truly appreciate your wonderful feedback, Elli! It’s always great to hear that our efforts are making a difference. Replied January 2025 --- ### Easy to use and an enjoyable experience - Overall rating: 5/5 - Reviewer: Natalie P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app. #### Cons The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up. #### Vendor response Thank you so much Natalie for your amazing review! We're so happy to read all your feedbacks, and we improved our customer onboarding process to avoid further confusion as you just mentioned :) Replied June 2019 --- ### Manages accounting better than other pieces of software! - Overall rating: 5/5 - Reviewer: Thibault L. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month! #### Cons I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time! --- ### Best Tool for Consolidating Company Spending - Overall rating: 5/5 - Reviewer: Nicholas N. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices. #### Cons Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case. #### Vendor response Thank you Nicholas for your nice review on our product! And be sure that we took your feedback concerning department card into account. Have a nice day. Replied July 2019 --- ### Solved our problem with missing receipts - Overall rating: 4/5 - Reviewer: Clemens T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros -No missing receipts anymore -Easy management of expenses -Easy management of subscribtions -Virtual credit-cards for purchases #### Cons -Seems to have different functionality on app and on the web app which can be confusing in the beginning. #### Vendor response Thanks so much for your review Clemens. We're glad you're catching all those receipts! - The Spendesk team Replied November 2020 --- ### Great help in everyday work - Overall rating: 4/5 - Reviewer: Thomas K. - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Spendesk helps us keeping track of budgets and enables our employees to responsibly purchase what they need for their work - and that in a very efficient way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it. #### Cons I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase. #### Vendor response Thank you Thomas for taking the time to give us this nice review! Replied January 2019 --- ### Heroes Belgium Review - Overall rating: 5/5 - Reviewer: Alexis L. - Verified reviewer: Yes - Industry: Events Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The fact that a physical card becomes useless and that I can delegate payments and bookings to team members whilst keeping the control over the costs #### Cons The few times the generated card doesn’t work #### Vendor response Thank you for your nice review Alexis. Sorry to here that you are facing issues with your card generator. Your account manager will get back to you shortly! Replied May 2019 --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Ollie D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's great to make purchases and ideal that I need not use my own card for online payments #### Cons There was an issue with where my approvals went initially though this may be because of my direct report within the company #### Vendor response Thank you Ollie for your nice review. We are happy to make your life so much easier! Replied August 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/spendesk-profile/reviews/?page=2) --- Spendesk Reviews, Pros and Cons - 2026 Software Advice