All Spendesk Reviews
1-25 of 215 Reviews
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Mark
Verified reviewer
Computer Hardware, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great efficiency tool for small companies
It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.
CONSIt costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.
Vendor Response
Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work!
Replied November 2018
Martin
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Makes daily expenses tasks super easy
Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.
CONSSince it is a cloud-based software, it is dependent on a reliable internet connection
Ferdinand
E-Learning, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2019
Improvements
Paying all over the US when travelling. Helps with keeping track of company expenses.
PROSEasy to mangae/upload your receipts when you are travelling.
CONS-Spendesk card doesn't work in many places (Trader Joe's for example) -With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.
Vendor Response
Dear Ferdinand, thank you for your review. The good news is our new mobile app will be launching soon, and includes a new feature to automatically crop receipt photos. Sorry to hear about the issues you had overseas, we've passed your comments on to our product team to investigate further.
Replied June 2019
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
very good way to manage payments you can believe me
given my very good experience with spendesk I would recommend it
PROSIt allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email. Thanks to spendesk I was able to develop my business.
CONSsince I have been using spendesk it has worked well for me. I have not had any complications yet.
Ruben
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Control of budget movements.
Spendesk monitors our department's expenses to avoid unnecessary or lavish spending. It helps to keep a healthy accounting, pay subscriptions and issue invoices to customers.
PROSI like being able to issue virtual cards for unforeseen expenses or employee travel, keeping a very detailed record of expenses in case of an audit.
CONSThere is nothing I dislike about this platform.
Kristan
Verified reviewer
Publishing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Life changer!
Loads of international travel and receipt management - worry free
PROSI was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!
CONSliterally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!
Vendor Response
Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier.
Replied February 2019
Katie
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Effective cost control.
Spendesk is a platform that has helped us optimize our budgets and control our employees' expenses. It allows us to run expense reports with the data it collects and design new expense and budget execution guidelines based on those reports.
PROSIt allows me to issue cards when I or any employee in my department needs them. It allows me to make online payments and generate invoices, receive reimbursements and monitor compliance.
CONSI have no complaints with this platform.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Good review
Very easy to use, I use it almost daily since I work in marketing and am responsible for buying stuff for the office. I love the reminders to upload the receipts. I feel a sense of completion when I've uploaded a receipt.
PROSBeing able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.
CONSNothing, maybe make it possible to copy the card number.
Vendor Response
Thank you for your nice review!
Replied May 2019
Rodolphe
Verified reviewer
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2018
Perfect tool for open company
Use it for 4 years now, so usefull for employees.
PROSIf you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.
CONSMaybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea
Vendor Response
Thank you so much Rodolphe for your kind review!
Replied December 2018
Vlad
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Great help for managing your work receipts
- expense cards for recurring payments - OCR to recognise receipts - configurable approval workflows (with auto-approval if under specified amount) - VAT support - mobile app - visibility on back payments
CONS- not enough visibility with spending per per category / missing analytics dashboard
Vendor Response
Dear Vlad, thank you for your kind review!
Replied December 2018
Rene
Information Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
SaaS business review
Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved
PROSEasy to use, use friendly, gives you quickly overview and control of spending's
CONSFor now not sure, as we are growing and implement new ERP system, so maybe in the future we could have
karim
Education Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Easy, Painless, Efficient
- Easy to use - Intuitive - Easy to manage user accesses and spending policies, to avoid creating complex procedures - Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.) - can integrate with accounting All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.
CONS- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.
Kim
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great office management tool
Ease of use and speed of customer support response and help
CONSSometimes the cards take a few minutes to load. Also the log out time is very quick meaning you can't stay logged in to your account throughout the day.
Vendor Response
Hello Kim, thank you for your great feedback and nice review!
Replied July 2019
Nicholas
Consumer Electronics, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Best Tool for Consolidating Company Spending
Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.
CONSWould maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.
Vendor Response
Thank you Nicholas for your nice review on our product! And be sure that we took your feedback concerning department card into account. Have a nice day.
Replied July 2019
Lucille
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great tool to manage company expenses
- No need to pay first and expense later, you can directly use Spendesk virtual credit cards! - No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder - You can generate recurring credit cards for recurring expenses
CONS- Some companies or website don't accept virtual credit cards (but really few of them)
Vendor Response
Thank you so much Lucille for your great review. We are so happy to help you better manage all your business spendings :)
Replied July 2019
Clemens
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2020
Solved our problem with missing receipts
It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt.
PROS-No missing receipts anymore -Easy management of expenses -Easy management of subscribtions -Virtual credit-cards for purchases
CONS-Seems to have different functionality on app and on the web app which can be confusing in the beginning.
Vendor Response
Thanks so much for your review Clemens. We're glad you're catching all those receipts! - The Spendesk team
Replied November 2020
Holli
Information Technology and Services, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2019
Instant, quick and easy to use
adhoc I need to use the company card to buy tickets for events etc. Spendesk makes it hassle free
PROS- The speed of funds being ready to spend on my card after making my request and it being authorised. - Not being reliant on company card holder being in the office to use the company card
CONSI haven't experienced any issues with spendesk so far
Vendor Response
Thank you so much Holli for your super nice review. We are glad to help you better manage your spending. Have a nice day :)
Replied July 2019
Megan
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
The simplest way to expense!
Great!
PROSThe app on this and the way you can instantly upload the receipts make this so much easier! Better than complicated spreadsheets and weeks of waiting before, Spendesk makes it so easy
CONSOnly con is that my card doesn't have contactless but I understand the new cards do.
Vendor Response
Thank you so much Megan for your amazing review. And yes, the contactless card are coming...stay tuned!
Replied May 2019
Joshua
Verified reviewer
Computer Software, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2018
Forget updloading receipts, just take a pic
Simplicity with a potential to be too good to be true
PROSAs a sales manager, I travel all the time, and a week of tickets can be a real pain to upload on any platform regardless of its friendlyness. What I love about spendesk is that you just got to take a picture of the payment, by the time you receive the printed ticked you usually have received the nofitifcation in your mobile. The next level would be to just forget the receipts.
CONSI need a defult for my expenses, as they usually revolve around the same possibilities, so that whenever i had to change anything, i could just modify the default option.
Vendor Response
Thank you Joshua for your very interesting review. We will take into account your needs to improve your use of Spendesk!
Replied November 2018
Celine
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2016
My easy Life with Spendesk
With employees of 13 different time zones, manage their needs and expenses were a puzzle.. and 3D Secure, sending SMS to our CEO who wasn't necessarily available to transmit me the codes ... I was pulling hair. Now the life became easy
PROSautomated management, delegation and approval by setting dedicated team.
CONSSome websites, not much, doesn't accept virtual card
Vendor Response
Thank you so much CĂ©line for your time and your review!
Replied December 2018
Sasha
Internet, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to use
My experience has been very satisfactory.
PROSThe tool is very easy to use; the drag and drop functionality is very convenient. The alerts to know when to upload an invoice are very helpful.
CONSNothing so far; but it is true that I am a basic user (maybe the accounting team would have more feedback to give).
Thiemo
Management Consulting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent product that makes a messy, old-fashioned process truly digital and efficient.
Very reliable, solid product.
PROSSoftware user interface, easy of use. End-to-end, very well though-trough experience and features.
CONSHeavy pricepoint for smaller companies like us.
Vendor Response
Thank you Thiemo for your nice review. All the team wishes you a great day!
Replied September 2019
Rhodri
Facilities Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2019
Great product
I'm spending less time filling in forms for credit card spends, scanning receipts and chasing invoices.
PROSEase of use. Easy to keep track of payments and receipts. More secure than using a normal card.
CONSCan't think of any.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Easily to adopt!
Tackling daily expenses with ease!
PROSThe overall speed and straightforwardness of handling on a daily basis expenses as a field commercial.
CONSThe fact that Firefox doesn't handle the software?
sandrine
Consumer Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Contract manager
there's nothing i don't like, all is ok for me
CONSthe application, it' simply, pratical. all the informations usefull at the same place