---
title: "Synder Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Synder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Synder is a good fit for you!"
source_url: "https://www.softwareadvice.com/accounting/synder-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Synder Reviews

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Reviews

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# Synder User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 256

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.8/5
- Value for money: 4.6/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 213 reviews (83%)
- 4 stars: 31 reviews (12%)
- 3 stars: 4 reviews (2%)
- 2 stars: 1 reviews (0%)
- 1 star: 7 reviews (3%)

### Most mentioned pros

- smart rules brings flexibility to any situation, affordable solution, can linked several organizations and platforms.
- Excellent customer support, knowledgeable team, quick troubleshooting, and clear communication throughout the process.
- The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment.

### Most mentioned cons

- The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money.
- Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool.
- First and foremost, the biggest issue was the amount of time wasted.

## Synder customer reviews

Showing reviews 1-25 of 256 (page 1).

### Must Have for Any Business

- Overall rating: 5/5
- Reviewer: ANDREY V.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Very intuitive and perfect for direct integration and managing the backend bookkeeping. The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment.

#### Cons

It may seem overwhelming at first, but once everything is connected it functions like a well oiled machine.

---

### Synder App - They Do One Thing and Do It Well

- Overall rating: 4/5
- Reviewer: Scott K.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding. They support multiple transactional sources.

#### Cons

We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.

#### Reasons for choosing Synder

For some reason, MyWorks charged extra for Quickbooks Desktop integration (which we were initially shooting for.) Originally, we were using quickbooks for inventory management along with transactional data. We shifted to separate our inventory management to other software an use QB for our ledger alone. At that point, Synder was the obvious choice.

---

### Great product, excellent customer support by Vita

- Overall rating: 5/5
- Reviewer: Hafsah B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

It has made reconciling payments very smooth. the syncing of stripe with QuickBooks is seamless

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Integration with quickbooks is very convenient. customer support is very helpful every time

#### Cons

any feature that is complicated is resolved by the helpful customer support

---

### Useful product, great customer service

- Overall rating: 5/5
- Reviewer: Deb H.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

#### Cons

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

#### Reasons for choosing Synder

We wanted all transactions imported from multiple platforms through one app.

#### Reasons for switching to Synder

We wanted all transactions imported from multiple platforms through one app.

---

### The best product for Quickbooks Online

- Overall rating: 5/5
- Reviewer: Will H.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.

#### Cons

The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.

#### Reasons for switching to Synder

The shopify app was terrible and created a lot of issues in QBO. Synder doesn't have the same issues and the support team is great!

---

### Synder Invoicing

- Overall rating: 5/5
- Reviewer: Jamie S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The real time sync and integration with quickbooks

#### Cons

We hope to be able to customize our invoice email with our logo

#### Reasons for choosing Synder

The integration with quickbooks and the easy to use interface

#### Reasons for switching to Synder

Synder has features that we needed to give our customers a better experience to pay their invoices

---

### Excellent software

- Overall rating: 5/5
- Reviewer: Erika N.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me and the reconciliation is very easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc.

#### Cons

I like everything. I don't have any that i don't like

#### Reasons for choosing Synder

I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me.

---

### Great for reconciliation

- Overall rating: 5/5
- Reviewer: Robert M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used other for less than 6 months
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

While the initial setup was difficult, Vita really took the time to help me figure out a clever ways to sync my refunds the way that I wanted to. Now I am expecting it to be a breeze!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Does what I need it to do with bank reconciliation and auto-categorization

#### Cons

I though it would be a little easier to set up. It took a long time to figure out how to put refunds in a different category than just the same product sales category as the revenue goes into. This is due to our refunds category being set up as an income rather than expense category with a negative balance

#### Reasons for choosing Synder

Seemed to directly advertise exactly what I was looking for and have a lot of high ratings

---

### Great Sync App and customer service

- Overall rating: 5/5
- Reviewer: Caleb S.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Accurate transaction syncs. Great customer service. [SENSITIVE CONTENT HIDDEN] was of great help.

#### Cons

The transfer app is a little on the expensive side.

#### Reasons for switching to Synder

Incomplete syncs with no resolution made by company.

---

### Saved me hours !!

- Overall rating: 5/5
- Reviewer: Wayne W.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

Importing current and historical transactions into Quickbooks

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The web interface is well done, easy to understand without watching videos or reading tutorials.

#### Cons

It would be better for small businesses to be able to buy more Syncs from the lowest cost package. Business volume fluctuates monthly,

#### Reasons for choosing Synder

I wanted to stay with the Quickbooks Desktop version.

---

### Big Time Saver

- Overall rating: 5/5
- Reviewer: Beth S.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver.

#### Cons

My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!!

---

### Amazing Support

- Overall rating: 5/5
- Reviewer: Rodrigo R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Synder has a team that can speak to you instantly via the live chat or you can even request a call/Zoom meeting. Accounting can be very time-sensitive and it has been of crucial importance to have the Synder support team available for me when it is really necessary. Shout out to [SENSITIVE CONTENT] for his support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, shopify, and many other platforms. We figured it out after several meetings and he was right there to help along the way.

#### Cons

I don't have a lot of cons to share other than the fact that it can be a bit tricky to set up everything perfectly if you have several sales channels. But, the point of this is to stick through it, to set it all up, and then you don't have to worry about accounting headaches down the line.

---

### We love Synder!

- Overall rating: 5/5
- Reviewer: Asher L.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. [sensitive content hidden] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before!

#### Cons

Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything!

---

### Synder sync is very powerful and helps sync Stripe and QBO

- Overall rating: 5/5
- Reviewer: DON S.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2020
- Review source details: This review was submitted organically. No incentive was offered

the sync process is nice and they are dilligent to get the sync right and work with you as a client

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful. I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.

#### Cons

took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough

#### Reasons for switching to Synder

the other company tech support was Non-existant

---

### Helps me a ton

- Overall rating: 5/5
- Reviewer: Arryn G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

Really good customer support (recently [SENSITIVE CONTENT] was a big help) and very happy with the software. My only gripe is the price. I don't use nearly the amount of syncs I pay for, so I wish there was a lesser-tier option.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's generally easy to use and works just like it's supposed to.

#### Cons

None that I can think of. Fits my needs exactly.

#### Reasons for choosing Synder

Specific functionality.

---

### Intuit should be grateful this company exists

- Overall rating: 5/5
- Reviewer: Enid N.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As I told [SENSITIVE CONTENT HIDDEN] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not.

#### Cons

At the moment I'm so grateful it exists I cannot think of a con.

#### Reasons for choosing Synder

Manual entry for hundreds of transactions would have been faster and easier than the "free" app provided by Quickbooks. Synder simply towers over any other alternative. May they continue to have programmers who obviously understand how things work in the real world of daily business transactions.

---

### Great product and fantastic support

- Overall rating: 5/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This SaaS synchs my Stripe transactions and Quickbooks. It is fast, accurate. And the tech support is excellent. Worked today with [SENSITIVE CONTENT] who was knowledge and patient. Really knew his stuff, did not waste anytime as his communications were very clear and actionable. Superb chat support.

#### Cons

none, I love Synder. This is fantastic software If you need your QBO to talk to Stripe, this is the stuff to use

---

### Great option for moving paypal data to quickbooks

- Overall rating: 5/5
- Reviewer: Donna S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

We have been using Business Payments for Paypal transactions only at this point. It works without errors and can even back out and re-apply transactions if something goes wrong.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Very flexible with many options for how you post transactions.

#### Cons

Because it is so customizeable, the settings take alot of thought to set up properly.

#### Reasons for switching to Synder

Previous app was not reliable and did not have the options available in Business Payments.

---

### Excellent Tool

- Overall rating: 5/5
- Reviewer: Jadelyne T.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

Absolutely love the ease of use. I had my clients Stripe transactions into QuickBooks Online within minutes.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I never even knew a such thing existed. I initially went back and forth between QuickBooks and my clients Stripe account. Once Business Payments was referred to me by a fellow bookkeeper I immediately downloaded it, and I will definitely keep using it for myself and other clients.

#### Cons

When I initially downloaded this product for my client, I needed to sync a few months of transactions--exceeding the 50 transaction sync limit. The organization is so small that going forward the 50 transaction limit will suffice, however, just for my initial setup I would have liked to be given a little more. Perhaps a first time user bonus?

---

### So far, so Great!

- Overall rating: 5/5
- Reviewer: Annie S.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

I would highly recommend this app and these folks. Outstanding!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I switched to Synder from Sync with Square because our business has 20 locations. Synder makes it really easy to link multiple locations, where Sync with Square did not. AND Synder’s customer service is outstanding (especially [SENSITIVE CONTENT HIDDEN].) There has always been somebody available to do a chat when I’m stuck on something, and they have been very patient with me – as I am not an accountant and none of this is easy for me.

#### Cons

I wish there was another tier for subscription fees.

#### Reasons for choosing Synder

See above

#### Reasons for switching to Synder

We have 20 locations. Multiple locations are easy with Synder. They were very cumbersome with Sync with Square

---

### Great Customer Support!

- Overall rating: 4/5
- Reviewer: Jennifer B.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I'm probably not using this software to the fullest of it's potential, but I find it super valuable for importing Square / Stripe transactions into QBO for three clients. It took a bit to get the set up sorted out, and there have been a few tweaks in the software interface lately that I had to get used to, but overall it's a great product. And, when I do need support, they are a click away! And if they can't get to you right then, someone will call you back. I've had great experience with both [SENSITIVE CONTENT] and they always work to resolve my issues.

#### Cons

A little bit clunky to set up. Not sure intuitive, but we got it sorted out. Also, new pricing structure might not work for my very small clients.

---

### Great Customer Service

- Overall rating: 5/5
- Reviewer: Sarah K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

[SENSITIVE CONTENT HIDDEN] just saved me hours of work each week. Unbeknownst to me, I had set up the flow in Snyder incorrectly and it was causing me to manually change each Stripe transaction in QBO. [SENSITIVE CONTENT HIDDEN] quickly identified and fixed the issue.

#### Cons

I am happy with all aspects of the product.

---

### save time and money

- Overall rating: 5/5
- Reviewer: Isabelle P.
- Verified reviewer: Yes
- Industry: Luxury Goods & Jewelry
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very easy to integrate, this app saves you time and works seamlessly. great customer support.

#### Cons

sometimes a bit confusing with the different european VAT rates.

---

### Seamless!

- Overall rating: 5/5
- Reviewer: Richard H.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

Chuffed to bits - and I highly recommend this product.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks. I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.

#### Cons

I haven't come across any bumps/issues/whatever yet.

---

### Great customer support, They actually want to solve your problems

- Overall rating: 5/5
- Reviewer: Jeremy J.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The automated transaction matching and integration with QuickBooks Online save a whole lot of time. Integration was easy and it allows for multiple connections with payment processors and ecommerce platforms. Customer support is fast and they know what they're talking about. Very helpful. [SENSITIVE CONTENT HIDDEN] has helped me out more than once and patiently answers any questions and guides me through anything I need.

#### Cons

If you've got an existing manual solution it may be hard to swap to this system. It works well with our new business but I couldn't make it work smoothly with our older business which we've been matching manually for a few years. The limited transactions can be annoying if you're just over the 100 transactions a month mark. It feels very expensive especially since it costs more than QBO itself and doubles in price for the 1000 transactions/month tier which is overkill for some small businesses but required during our busy Christmas months. I've had a shipping tax override issue where I've had to manually modify half of my transactions in QBO, I'm expecting this to be fixed in the next couple of weeks with their next update though.

## More reviews

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Synder Reviews, Pros and Cons - 2026 Software Advice