--- title: "Synder Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Synder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Synder is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/synder-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Synder](https://www.softwareadvice.com/accounting/synder-profile/) / Synder Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/synder-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/synder-profile/alternatives/) # Synder User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 256 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 213 reviews (83%) - 4 stars: 31 reviews (12%) - 3 stars: 4 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (3%) ### Most mentioned pros - smart rules brings flexibility to any situation, affordable solution, can linked several organizations and platforms. - Excellent customer support, knowledgeable team, quick troubleshooting, and clear communication throughout the process. - The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment. ### Most mentioned cons - The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money. - Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool. - The refund process is essentially non-existent—we’re stuck in limbo with no response from billing despite months of follow-ups. ## Synder customer reviews Showing reviews 1-25 of 256 (page 1). ### Must Have for Any Business - Overall rating: 5/5 - Reviewer: ANDREY V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very intuitive and perfect for direct integration and managing the backend bookkeeping. The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment. #### Cons It may seem overwhelming at first, but once everything is connected it functions like a well oiled machine. --- ### Useful product, great customer service - Overall rating: 5/5 - Reviewer: Deb H. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly. #### Cons It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L. #### Reasons for choosing Synder We wanted all transactions imported from multiple platforms through one app. #### Reasons for switching to Synder We wanted all transactions imported from multiple platforms through one app. --- ### Great product, excellent customer support by Vita - Overall rating: 5/5 - Reviewer: Hafsah B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered It has made reconciling payments very smooth. the syncing of stripe with QuickBooks is seamless #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with quickbooks is very convenient. customer support is very helpful every time #### Cons any feature that is complicated is resolved by the helpful customer support --- ### The best product for Quickbooks Online - Overall rating: 5/5 - Reviewer: Will H. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way. #### Cons The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it. #### Reasons for switching to Synder The shopify app was terrible and created a lot of issues in QBO. Synder doesn't have the same issues and the support team is great! --- ### Synder Invoicing - Overall rating: 5/5 - Reviewer: Jamie S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The real time sync and integration with quickbooks #### Cons We hope to be able to customize our invoice email with our logo #### Reasons for choosing Synder The integration with quickbooks and the easy to use interface #### Reasons for switching to Synder Synder has features that we needed to give our customers a better experience to pay their invoices --- ### Excellent software - Overall rating: 5/5 - Reviewer: Erika N. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me and the reconciliation is very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc. #### Cons I like everything. I don't have any that i don't like #### Reasons for choosing Synder I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me. --- ### Great for reconciliation - Overall rating: 5/5 - Reviewer: Robert M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered While the initial setup was difficult, Vita really took the time to help me figure out a clever ways to sync my refunds the way that I wanted to. Now I am expecting it to be a breeze! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Does what I need it to do with bank reconciliation and auto-categorization #### Cons I though it would be a little easier to set up. It took a long time to figure out how to put refunds in a different category than just the same product sales category as the revenue goes into. This is due to our refunds category being set up as an income rather than expense category with a negative balance #### Reasons for choosing Synder Seemed to directly advertise exactly what I was looking for and have a lot of high ratings --- ### Great Sync App and customer service - Overall rating: 5/5 - Reviewer: Caleb S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accurate transaction syncs. Great customer service. [SENSITIVE CONTENT HIDDEN] was of great help. #### Cons The transfer app is a little on the expensive side. #### Reasons for switching to Synder Incomplete syncs with no resolution made by company. --- ### Saved me hours !! - Overall rating: 5/5 - Reviewer: Wayne W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Importing current and historical transactions into Quickbooks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The web interface is well done, easy to understand without watching videos or reading tutorials. #### Cons It would be better for small businesses to be able to buy more Syncs from the lowest cost package. Business volume fluctuates monthly, #### Reasons for choosing Synder I wanted to stay with the Quickbooks Desktop version. --- ### Automatic billing is predatory with no notice and Synder refusing to refund anything a day after billing. - Overall rating: 1/5 - Reviewer: Andy W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Very negative overall experience based on their predatory subscription model. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones. #### Cons My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all. --- ### Beware predatory pricing and crappy terms of cancelation even if you paid one year upfront - Overall rating: 1/5 - Reviewer: Gilberto R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered this is their response: f you have paid for a yearly subscription and choose to cancel, the cancellation will take effect immediately, and access to the services will be terminated at that point. All purchases are considered final, non-cancelable, and non-refundable except when required by law. Upon cancellation, the authorization for future charges is revoked, and no further access is provided even if there is remaining time on your subscription term. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros works good, it does sync my stripe with qb, but now there are more options on the market for better pricing. #### Cons predatory pricing be aware that if you cancel even if you paid for a full year, it gets canceled immediately --- ### Amazing Support - Overall rating: 5/5 - Reviewer: Rodrigo R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Synder has a team that can speak to you instantly via the live chat or you can even request a call/Zoom meeting. Accounting can be very time-sensitive and it has been of crucial importance to have the Synder support team available for me when it is really necessary. Shout out to [SENSITIVE CONTENT] for his support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, shopify, and many other platforms. We figured it out after several meetings and he was right there to help along the way. #### Cons I don't have a lot of cons to share other than the fact that it can be a bit tricky to set up everything perfectly if you have several sales channels. But, the point of this is to stick through it, to set it all up, and then you don't have to worry about accounting headaches down the line. --- ### We love Synder! - Overall rating: 5/5 - Reviewer: Asher L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. [sensitive content hidden] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before! #### Cons Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything! --- ### Nice product with a lot of functionality - Overall rating: 5/5 - Reviewer: Shannon H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Unlike many who probably use this, we use Square POS for restaurants. The main feature we love is the ability to real-time import Square transactions. But what's really different, is how they handle each transaction. Along with Square for Restaurants, we also have a Square checking account. Unlike traditional use of merchant accounts (where your transaction is logged and then automatically transferred to your bank account), with this setup Square is both the settlement account and the first deposit account. Synder is the only company that actually executes and logs both transactions (the sale / settlement & then the transfer to the square internal "checking" account). #### Cons Not really a Synder con, as so far none of them support this, but the lack of Square support for other Square transactions. Square now has checking & savings accounts, debit cards and loans. All of which are not sync'd by any of these types of software products (including Square's own). --- ### Customer Service / Support - Overall rating: 5/5 - Reviewer: Lori B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Overall I am happy with this service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with [SENSITIVE CONTENT HIDDEN] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like [SENSITIVE CONTENT HIDDEN] to help me thru things like tonight's issue which are so frustrating for me. #### Cons Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person. --- ### The best - Overall rating: 5/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Syncs with items seamlessly--no more fighting with Quickbooks and having to manually enter items or linking them #### Cons Paying for each historical sync--but it is well worth it in the end --- ### Great service - Overall rating: 5/5 - Reviewer: Khristopher D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing customer service! [sensitive content hidden] has helped me several times and has always spent as much time as needed to get my questions answered and issues resolved. I value there service very much, saves a great deal of time. #### Cons I've lost connection a few times but customer service has always been there to help. #### Reasons for switching to Synder QB POS discontinued --- ### Bulletproof Sync Between Stripe & QBO - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Business Payments is basically set and forget. We've been using it for more than a year and we haven't had to touch it at all. All of our Stripe transactions are automatically imported into QBO just a few minutes after they happen. #### Cons We don't have any dislikes. It does exactly what it's supposed to do. --- ### New user here - Overall rating: 5/5 - Reviewer: Bill B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros New user here. Can't comment on anything yet except implementation assistance, which was outstanding. Anna asked all the right questions to find out what we needed, then walked me through every step of the process to configure Synder AND configure QBO (!!!) to integrate the two products in exactly the way I hoped things would work. I think this is so important to a successful implementation and, honestly, not something many companies get right. Synder did. #### Cons New user - don't have enough experience to comment. --- ### Fantastic customer support - Overall rating: 5/5 - Reviewer: Emma E. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automation between QuickBooks and payment gateways. The support is absolutely fantastic. I had such in depth and immediate help from the rep who made me feel that I was important enough to answer promptly and spend time on. I have been so frustrated in setting up my new QuickBooks account, and their online chat was painful and clearly the operator was talking to someone else. With Cloud Business, I had immediate and individual help, which really worked for me and helped to get my book keeping operational where QBO had no real interest. Thank you so much. The support alone is why I have now chosen to use Business Payments going forward. #### Cons The price of course but it's not a real complaint! --- ### Love this app - Overall rating: 5/5 - Reviewer: Kybra S. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered EXCELLENT and their customer service help is WONDERFUL. I worked with [SENSITIVE CONTENT HIDDEN] and she was so helpful she worked very hard to get my information set up and linked the correct way. It was a long process but she didnt stop until my store and synder was straight. [SENSITIVE CONTENT HIDDEN] was amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros having the set up to report your taxes for tax purposes is very important to me. This app has all the features that a small business owner needs. It is easily to comprehend as well #### Cons set up is a bit serious ineeded some help with a few things --- ### Snyder App is Excellent tool for Stripe to QB sync - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is super helpful, especially [SENSITIVE CONTENT HIDDEN]! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless. #### Cons Wish there were more pricing options... we need something between "Small" and "Medium" --- ### Does the job superbly in the background - Overall rating: 5/5 - Reviewer: Alan W. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a bit of a problem because some settings were wrong but the team at Business Payments quickly discovered the problem and advised me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just set it up and it works, i dont have to think about it. #### Cons The is nothing to dislike i just does the job! --- ### Synder Support - Overall rating: 5/5 - Reviewer: Sheri R. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a change to our process today and [SENSITIVE CONTENT HIDDEN] was on chat to walk me through it every step of the way and didn't jump out until my change was completed successfully. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support is excellent! Walked us through the setup of the product and had us going in an hour #### Cons Not always intuitive where to find the item you need to update #### Reasons for choosing Synder Price and ratings --- ### Absolute scam of a service [SENSITIVE CONTENT] you have a lot to answer for - Overall rating: 1/5 - Reviewer: Kelly Adams A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Absolutely horrible kept the Fees the software does not work and is unfit for purpose #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Kept my money refused to assist loess about why they can’t refund and they constantly hide behind this Not professional Not trustworthy A pitiful company Terrible software #### Cons I hate these people and the software is a joke ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/synder-profile/reviews/?page=2) --- Synder Reviews, Pros and Cons - 2026 Software Advice