Is Synder right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
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Frontrunner 2021

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What is Synder?

Synder is a finance management solution with a focus on bookkeeping automation for small to midsize businesses and accounting professionals that work with SMBs. Synder integrates payment systems (Stripe/Paypal/Square) with accounting solutions such as QuickBooks and Xero and automatically brings detailed transaction data from the payment systems into accounting. It also can categorize sales and expenses in the books with the help of smart rules. The invoicing feature helps to create send one-click invoices and automatically close them upon payment in the accounting. And a generated payment link allows for receiving online payments with credit cards through a simple checkout page. Synder saves time eliminating manual data entry, protects books from duplicates, ... read more

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User Review Highlights

4.79

236 Reviews

5
199
4
30
3
4
2
1
1
2
4.5

Ease-of-use

out of 5
5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"No frills, just works great and easy integration with quickbooks."
  • icon"Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless."
  • icon"The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify)."
  • icon"Inability to attach backup documentation (PDF) to invoices; Inability to customize text within invoice email."
  • icon"There is no french service available at this time."
  • icon"The limited transactions can be annoying if you're just over the 100 transactions a month mark."

Read user reviews

How much does Synder cost?

Pricing is available on monthly and annual subscriptions as follows: Medium: $39.99 yearly only Scale: $89 per month or yearly Large: $199.99 per month or yearly

Starting price

$39.99 per month

Free trial

Available

Free version

Not Available

Which features does Synder offer?

Core features:

Account ReconciliationAccountingAccounting IntegrationActivity TrackingBank ReconciliationBilling & InvoicingCash Flow ManagementChannel ManagementCore AccountingCustomer StatementsShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Synder to use and deploy?

Synder supports multiple deployment options, including: Cloud, SaaS, Web-based, Windows.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Synder

4.79/5 out of 236 Reviews

Showing 1 - 5 of 236 reviews

User Profile

Sha Lynn

Verified reviewer

Company size: 1 employee

Industry: Accounting

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Great Platform Excellent Customer Service

Great!! I will continue to work with it to perfect my process and make the automation smoother

Pros

I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.

Cons

Needs a few features added. Like classes for PayPal

Reasons for switching to Synder

Saasant was too messy too many errors in imports

Deb

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2021

Useful product, great customer service

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Pros

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Cons

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Reasons for choosing Synder

We wanted all transactions imported from multiple platforms through one app.

Reasons for switching to Synder

We wanted all transactions imported from multiple platforms through one app.

Robert

Company size: 2-10 employees

Industry: Accounting

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

April 2022

Syncing with QuickBooks not ready for Prime-Time

It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Pros

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Cons

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

Reasons for choosing Synder

They had a decent online reputation/reviews and when I contacted them with a ton of technical questions, they did not hesitate to answer them all in detail.

Reasons for switching to Synder

Entriwise had a unique approach that had a lot of promise, but as soon as we began to work through some initial technical issues, their support stopped answering and vanished completely. They ghosted their own customer. A2X marketed itself as a fully functional integration, yet after I joined and began to use it; it turned out to be nothing more than an IIF import tool, and QuickBook's IIF importing is horrendously inaccurate.

Kara

Company size: 1 employee

Industry: Consumer Goods

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Synder is easy and critical to my business

It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had a question. [SENSITIVE CONTENT] was able to chat with me and answer all questions I had.

Pros

Synder takes the work out of my accounting. All invoices paid are synched directly to my Quickbooks. It's smoother and I never have to worry. Before Synder, I was manually trying to keep track of everything. This makes it so easy.

Cons

I have no complaints. Synder has been great with all needs

Jamie

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Synder Invoicing

We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Pros

The real time sync and integration with quickbooks

Cons

We hope to be able to customize our invoice email with our logo

Reasons for choosing Synder

The integration with quickbooks and the easy to use interface

Reasons for switching to Synder

Synder has features that we needed to give our customers a better experience to pay their invoices

Showing 1 - 5 of 236 reviews

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