All TPS Cloud Axis Reviews

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Dianne

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

TPS Axis is a Great Addition to Our Firm Management

We used the TPS Desktop/On Premise software on a file server for 3-4 years and converted to TPS Axis in January 2021. Our staff members think Axis is much easier to use than the Desktop version of TPS was. It has been a wonderful change and I recommend TPS all the time.

PROS

We are primarily using TPS Axis for tracking employee time for payroll and to track client billable hours for invoicing. Our employees love that Axis is cloud-based, so staff can enter their time remotely. We also really like that the client work time sorts by different types of work and that each employee can have multiple billing rates for different types for their work. The reports that I use are easy to read. The conversion from the old version of TPS toTPS Axis was seamless and all of our old data was migrated into Axis in about 2 weeks. It's a great value for the price. I would love it if TPS becomes full-bodied practice management software.

CONS

The report names are confusing because they are all so similar. I have a hard time getting the reports I want, so just use a few that I understand. Giving each of the reports a more unique name would add a huge amount of value for me because I could use the software at a much greater level.

Reason for choosing TPS Cloud Axis

Initially, a software consultant found the original version of TPS after doing research. I was so glad he did.

Reasons for switching to TPS Cloud Axis

We were starting to work remotely, so we were looking for a cloud-based time and billing package.

Vendor Response

Thank you for sharing your positive experience with TPS Axis .We're happy to hear that the cloud-based nature of Axis allows for remote time entry and that your employees find it convenient. We're glad to hear that the conversion from the old version of TPS to TPS Axis was seamless and that all your old data was successfully migrated within a short timeframe. It's fantastic to know that you find the reports easy to read and that you consider TPS Axis to be a great value for the price. Enhancing the clarity and uniqueness of report names is certainly a valuable suggestion. You can always key in the search field the name of the report you would like to find. In the meantime if you need any help finding any reports please let us know.

Replied July 2023

Quinton

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

TPS Software Review

I combine TPS with QuickBooks for my billing and invoicing functions and use TPS to monitor my employees time usage. It has been very helpful and the support has been very quick to respond and assist with any problems.

PROS

I am able to track the time of five or six employees across my customer base of about 900 clients and their different projects. This is very helpful in invoicing and making sure jobs are profitable and is also a good training tool for employees and time management.

CONS

The negatives about TPS are my own fault as I need to delegate more to employees and load more data to make this program more functional and helpful to me.

Reason for choosing TPS Cloud Axis

I use both, but didn't care for some of the requirements that QB wanted me to do in order to track this information.

Vendor Response

Thank you for sharing your positive experience with our time tracking system! We're thrilled to hear that it has been instrumental in various aspects of your work, from invoicing to ensuring profitability and supporting employee training. Your feedback is truly appreciated, and we're delighted to know that our tool has been beneficial to both you and your team's time management efforts!

Replied July 2023

Terri

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

In general, TPS is easy to use. Still many glitches in software though

PROS

Easy to use, customer service is always great.

CONS

Many glitches, Quarterly Automatic Billing does not work. Reports need to be simplified, very hard to find information that is needed, seeing what an invoice is for without having to open the invoice or type descriptions every time would be more convenient.

Vendor Response

Thank you for taking the time to share your feedback regarding our TPS software. We appreciate your positive comment about its usability. Our team has put a lot of effort into making the software user-friendly, and we're glad to hear that you find it easy to use. We understand that encountering glitches can be frustrating, and we apologize for any inconvenience this may have caused. Our development team is constantly working on improving the software and addressing any issues that arise. We would like to assure you that your feedback has been forwarded to them. Please if the ever occur again, let us know to investigate immediately . To be able to see what is the description of the invoice you may go to the left bar, look for Tools - Templates. Also in Tool -Library of paragraphs you will be able to find you frequently use verbiage for invoice. https://www.youtube.com/watch?v=P2V4mxvdBMo https://www.youtube.com/watch?v=xkyLajCfbk8&list=PLe10xt5Lg8JfvIAX9FsqYZfoP4xSaTpSg&pp=iAQB Thanks

Replied July 2023

Amanda

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

An affordable cloud-based option

Our firm selected TPS Cloud Axis because it had all of the features of our previous system, but also included two new features: it was cloud-based, and it had a functional workflow platform. All of this, for a much more reasonable price. Tiered options for features also gives us the possibility of having TPS expand to grow with our firm, if needed. There is a large initial time investment required to get TPS set up, however once it is set-up, it works smoothly.

PROS

Fair pricing with tiered options, so you are only paying for what you truly need; tailored for accounting firms, and is based around clients rather than engagements; includes customizable workflow platform; cloud-based; timecard entry includes start/stop times, rather than having to use a timer.

CONS

TPS overall is not intuitive, sometimes you have to click around a lot to find what you are looking for; the report tree is also not intuitive or easy to navigate (although being able to save and re-name your favourite reports helps with this); the data conversion service required a lot of work on our part (both before and after).

Karen

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

TPS Cloud Axis for Accounting Practice

We have been using TPS Cloud Axis for approximately 2 years, after using the non-cloud version for 3 years prior. It has been a tremendous asset to our practice and has helped immeasurably. The fact that is a cloud-based system allows us to you it anywhere, which is huge! We didn't realize how much we were underbilling our clients until we were introduced to TPS.

PROS

Time tracking for our accountants is of the utmost importance. TPS Cloud Axis has been a lifesaving tool and helps us bill our clients appropriately.

CONS

I can't really come up with any cons! We love it!

Reason for choosing TPS Cloud Axis

It was recommended to us by another accounting practice. We did look at other companies and felt that TPS was the most user-friendly option and it had everything we needed.

Vendor Response

We greatly appreciate your feedback Karen! It's wonderful to hear that TPS has been an invaluable asset to your practice and has made a significant difference. Our team is dedicated to providing solutions that truly enhance our clients' operations, and your satisfaction is our ultimate reward. Realizing the extent of underbilling can be a challenging situation, and we're delighted that TPS was able to bring this to your attention. We strive to offer a top-notch solution and services that optimize efficiency and accuracy for our clients. If you have any further questions, feedback, or suggestions, please don't hesitate to reach out. We value your partnership and look forward to continuing to support your practice's success with TPS!

Replied August 2023

Charles

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

TPS Comments

We are very happy with the program.

PROS

All of the features we are using are very helpful.

CONS

Mouse usage. It would be faster if there were more hot keys when updating workflow. The save button and next the OK button, if hot keys were made for them it would speed up the process.

Reasons for switching to TPS Cloud Axis

Liked the workflow function, realization reporting, and have several individual tasked all in one program.

Vendor Response

Thank you for sharing your feedback regarding the mouse usage and hot keys for updating workflows. We genuinely appreciate your input, as it helps us identify areas for improvement. Hot Key are currently available only in the time entry section. We understand that efficiency is crucial for your workflow, and we'll certainly take your suggestion into consideration. Implementing additional hot keys for the save and OK buttons could indeed streamline the process and enhance user experience. Since its web base, TPS Axis has a Tab sequence to take you to the next field or Shift+Tab to take you to the previous field. Our development team regularly assesses user feedback to enhance our services. If you have any further questions or concerns, please feel free to reach out. We value your business and are committed to providing the best possible service. Thank you again for taking the time to provide your valuable feedback!

Replied July 2023

Bobby

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great Practice Management Tool

PROS

We regularly use the workflow management, invoicing and collection module. We have also started using sending emails via TPS

CONS

TPS is still a young company a young product so there are always small glitches that requires you to call and get answers for, overall, it works well. Great tool for any CPA firm.

Reasons for switching to TPS Cloud Axis

recommended by another CPA firm

Vendor Response

Thank you for sharing your feedback with us. We appreciate your support as a valued user of TPS Software. While we understand that occasional glitches can be frustrating, it's worth noting that TPS Software has actually been in the industry for over 20 years, and our cloud version was introduced in 2019. While no software is entirely glitch-free, our experienced team is committed to providing prompt and effective support whenever you encounter any issues. We're glad to hear that overall, TPS Software has proven to be a great asset for CPA firms. Your satisfaction is our priority, and we're here to ensure that your experience continues to be positive and productive. If you have any further questions or concerns, please don't hesitate to reach out to us.

Replied August 2023

Christine

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

One of my favorite programs

PROS

After many years of using the on premise version, we switched to cloud axis at the end of last year. The transition was easy and the customer support is phenomenal - by far the best of any program we use. They listen to my feedback and promptly act on it whenever possible. Cloud Axis has simplified my job with its functionality and ease of use.

CONS

I do sometimes find it difficult to locate the report that best suits my particular need.

Reason for choosing TPS Cloud Axis

We had begun the transition to Jobs and Billing in iFirm as we were switching our tax software to iFirm Taxprep and found the transition extremely cumbersome. We were already familiar with TPS as we had been using it since 2009 and decided to upgrade to the cloud version.

Vendor Response

Thank you for your feedback! We're happy to hear that your transition to Cloud Axis has been smooth and that you're experiencing exceptional customer support. We take pride in promptly addressing your feedback and continuously improving our services. It's great to know that Cloud Axis has simplified your job and offers the functionality and ease of use you need. We appreciate your continued support and look forward to serving you in the future. We understand that finding the right report can sometimes be challenging. in TPS Axis you are able to type in the search field the name of the report you are looking for to get the best results. Can also add them to your custom favorites folder/subfolders. Our team is here to assist you in locating the report that best suits your specific need

Replied July 2023

Terri

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

TPS Cloud Axis Review

PROS

We are very basic users. Time input by employees. Invoices input by me and payments input by me. The transition to TPS Cloud was very user friendly.

CONS

There are so many features that do not pertain to us. It would be helpful if I could just put as many e-mails and contacts within the Address tab of the client and not use contacts. I do not contact clients through TPS so this is not really a feature that is convenient for me.

Vendor Response

Thank you for sharing your feedback on the transition to TPS Cloud. I'm pleased to hear that the system has been user-friendly and has eased our workflow as a team. Simplifying time input for employees and streamlining the invoicing and payment processes are significant improvements that can save time and reduce the chances of errors. A far as the contacts, we have made important improvements to our system regarding the Contacts and Email address section in TPS Cloud Axis. Emails will now be stored in the Contacts tab. We will create a ticket to has some one from support reach out and explain in detail.

Replied July 2023

Craig

Accounting, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

TPS Evaluation

Creating time and billing information. Used to collect data to bill clients and to prepare reports to evaluate productivity.

PROS

It is a comprehensive product with deep reporting functions

CONS

It is not always easy to use. Steep learning curve. Not always intuitive.

Reasons for switching to TPS Cloud Axis

The old product was obsolete and no longer supported.

Vendor Response

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comprehensive features and robust reporting capabilities of our product. We understand that ease of use is crucial, and we're actively working to improve the user experience to make it more intuitive and reduce the learning curve. Your input is valuable to us as we continue to enhance our software to better meet your needs. If you have any specific suggestions or areas where you've encountered challenges, please feel free to share, as it will help us make further improvements.

Replied October 2023

Sadie

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Happy Customers!

Wonderful! The program is very easy to use, has all the reports we could ever need and more and the support we have always received from [sensitive content hidden] and others is quick, extremely detailed and gets me back on track with answers to all my questions in no time.

PROS

I like that the interface is extremely user friendly with instructional videos available with each tab. There are also many ways to get the information that you would like to have displayed rather than just a report with a bunch of irrelevant data. We certainly have a strong handle on the business thanks to the reports available with TPS. In addition to this, [sensitive content hidden] has always been quick to offer thorough solutions to any grey areas we have or questions that arise.

CONS

I disliked making the change from the desktop version as I was worried I would need to relearn everything but the transition was quite seamless and I couldn't be happier we made the change now!

Vendor Response

Thank you so much for your feedback! We are glad that your transition from the desktop version to the new program has been seamless and that you're enjoying the change. It's great to know that the program is easy to use and provides all the reports you need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Replied July 2023

Mariann

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Implementing TPS

Very good! Support has been awesome with any questions.

PROS

TPS is very similar to our previous discontinued program. Very Easy to use and learn.

CONS

Na - Still implementing. Going live in November.

Reason for choosing TPS Cloud Axis

Ease of use, similar to our other program, support

Reasons for switching to TPS Cloud Axis

Forced to Switch due to an outdated Program with no support

Vendor Response

Thank you for sharing your feedback with us Mariann. It's great to know that you're in the process of implementing the software and plan to go live in November. We're here to support you every step of the way to ensure a smooth transition. Should you have any questions during the implementation process, please don't hesitate to reach out.

Replied October 2023

ronald

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2023

tps

PROS

support from rosemary. Cost of program with improvement

CONS

getting much better about features and reporting

Vendor Response

We appreciate your feedback. It's great to hear that you've had a positive experience with Rosemary, one of our support team members. We're continuously working on improving our program, and your comments about the program's cost are important to us as we aim to enhance its value. Your feedback on features and reporting is also noted, and we are dedicated to addressing these areas to better align with your requirements

Replied October 2023

Frank

Accounting, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Great program for time and billing

PROS

Ease of use, reasonable price, time tracking and billing.

CONS

I still use spreadsheets as a backup to Workflow function because I like to see a snapshot of the status of each return in one place rather than having to drill down by client.

Reason for choosing TPS Cloud Axis

I liked the interface and ease of use

Vendor Response

Thank you for your feedback! We're delighted to hear that you find our product easy to use and reasonably priced. We understand the importance of time tracking and billing, and we strive to provide efficient solutions in those areas as well. If you have any further questions or suggestions, please don't hesitate to reach out. We appreciate your support!

Replied July 2023

Julie

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Intuitive and Reliable

It is perfect for our firm to track employee time and client projects. We used the desktop version for many years before changing over to the cloud version. It has been mostly smooth, plus there are many features that are new or updated. My favorite is their customer service team. I have worked with [sensitive content hidden] on many little tweaks and always come away with a simple solution in a timely fashion.

PROS

I like that it is easy to use. Most things are very intuitive and require very little effort to learn or update.

CONS

There isn't much that doesn't work with TPS. Our changeover wasn't too cumbersome. I'd say most items that are frustrating end up being user error.

Vendor Response

Thank you for taking the time to provide feedback on our software. We are delighted to hear that your experience with our product has been mostly smooth and that you appreciate the new and updated features we have added. Please don't hesitate to reach out to us if you have any questions or concerns in the future. We are always here to help you get the most out of our product. Thank you again for your feedback and for choosing our software.

Replied May 2023

eric

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Must have for any accounting/tax firm

I have never used any other products, TPS is the 1st time I am using a software for bill and time tracking. After 18 month, I must say this is a must for any accounting firm. I believe my overall billing improved as a result of using TPS.

PROS

1. Time Tracking - very simple for my employee to keep time. 2. Invoicing system is pretty good. It's important for me to see how much time my employee spent on each client and TPS does an excellent job.3. Accounts receivable - pretty good. 4. Many useful management reports to review and analyze

CONS

Practice management - find it too complex and sometimes confusing. we tried and not using it a the moment.

Vendor Response

Hello Eric, Thank you again for your feedback and for choosing our software. Glad to hear you are comfortable with time entry and billing. We have simplified Workflow tracking with the calendar view and grid view. I think it would be best if i have someone from support reach out and give you the full overview of this areas

Replied May 2023

June

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Happy User

the experience has been very good

PROS

The capability to track and management the work done. Its very helpful in looking up information and reporting statistics.

CONS

There needs to be a fine tuning of the information held on clients.

Vendor Response

Thank you for your feedback and for sharing your experience with our software. We're thrilled to hear that you're enjoying using our product. At our company, we strive to create software that is user-friendly, efficient, and effective. It's always great to hear that our efforts are paying off and that our users are having a positive experience. If there is anything else that we can do to improve your experience with our software, please don't hesitate to reach out. Thank you again for your support and for choosing our software.

Replied May 2023

Jenny

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2023

Ggm

A matter of getting used to the product - Only have used for 3 years now

PROS

Its pretty simple to use. Some of the features are faster than my old billing system

CONS

More steps involved in entering and billing

Reasons for switching to TPS Cloud Axis

Partners wanted to start entering their own time

Vendor Response

Thank you for your feedback! We're delighted to hear that you find our system simple to use. We constantly strive to provide a user-friendly experience for our customers. It's also great to know that some features are faster compared to your previous billing system. We appreciate your input and are committed to delivering efficient solutions.

Replied July 2023

Christina

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Thumbs Up

Overall it is a great software program

PROS

Time and Expense and Billing and Accounts Rec

CONS

Many reports available but can be challenging to determine which one to use

Vendor Response

Dear valued customer, Thank you for taking the time to provide your feedback. We understand that navigating through the numerous reports available can be overwhelming, and we appreciate your concerns. Rest assured, we are here to assist you in finding the most suitable report for your needs. Don't hesitate to reach to help you find the reports you are looking for. You can always add your preferred reports to the Favorites Folder!

Replied July 2023

Dennis

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Wish list

PROS

Ease of setting up. Workflow option and keeping organized. recurring

CONS

Search needs help as to be able to use multiple status to get information.

Reason for choosing TPS Cloud Axis

Already using it

Reasons for switching to TPS Cloud Axis

Workflow

Vendor Response

hank you for highlighting the aspects of ease of setting up, workflow options, and staying organized, particularly in the context of recurring tasks. We understand the importance of providing a user-friendly experience and facilitating efficient workflows. Our team is committed to ensuring a seamless setup process, allowing you to quickly get up and running with our service. We are committed to delivering a seamless and efficient search experience for our customers. Please contact our support staff to demonstrate how to look up any status in workflow section.

Replied July 2023

Sandra

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Sandra's Review

We don't miss due dates on forms that we prepare for clients.

PROS

It is easy to use. Very friendly user. I am comfortable using TPS.

CONS

None that I have experienced. I have not run into any issues.

Vendor Response

hank you for your feedback! We're thrilled to hear that you find TPS easy to use and user-friendly. Our team has worked hard to create a product that offers a comfortable and intuitive experience for our customers. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support!!

Replied July 2023

Baldip

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

TPS review

great

PROS

Easy to use, videos available throughout software, workflow

CONS

drill down features on time; would be nice to drill down when you see time was entered on a day to see details, currently can only see hours

Vendor Response

Thank you for taking the time to share your feedback with us. We truly appreciate your positive review and are delighted to hear that you found our software easy to use. At TPS Software, our team is dedicated to providing a seamless experience for our customers, and we're thrilled to know that the availability of videos within the software has been beneficial to you!

Replied July 2023

David

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Still learning but like it

We are still learning the product but we like it

PROS

We love that everything is online and you can access it whereve3r you are at

CONS

We feel the reporting is somewhat limited

Reason for choosing TPS Cloud Axis

Price and ease of use

Reasons for switching to TPS Cloud Axis

Moving away from server based products

Vendor Response

Thank you for taking the time to share your feedback with us, we are delighted to hear that you have had a very positive experience using our product. Our team puts a lot of effort into creating a user-friendly and efficient software solution. Ill have one support specialist reach you to make sure we help you find the report you are looking for. We also do have custom reports!

Replied July 2023

Berlie

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2023

TPS Cloud Axis Review

PROS

It is a user friendly, online software that helps us with both record timing and to stay on track on work that needs to be done.

CONS

I hope it is easier to click on "Complete Task" when the timer for a particular work is going without closing or open the workflow tab.

Vendor Response

We greatly appreciate your positive comments. It's fantastic to learn that our tool has been effective in improving record timing and aiding you in staying organized with your tasks. Our developers have been working over the past couple of months to revamp and simplify the workflow area and they expect it to be ready in September. Your insights will play a crucial role in our ongoing mission to provide the best possible user experience.

Replied August 2023

Albert

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Support is really very helpful. Employee [sensitive content hidden] is very excellent and helpful.

PROS

Very easy to use and easy to create invoice.

Vendor Response

We are pleased to hear that you've found our support to be exceptionally helpful. We value your feedback and appreciate your positive experience with our customer service team. If you have any further questions or need assistance with anything else, please don't hesitate to reach out.

Replied October 2023

Showing 1 - 25 of 97 Reviews