Extremely positive. In 3+ years I don't think I've had to contact support once, nor have I ever considered switching to other tools. It is one of the few software tools I use regularly where I am happy to open it, and I'm happy to give them their percentage. As a freelancer, Wave has been indispensable to me. Always simple and smooth, and exceptional bang for the buck. Not only would I recommend Wave to freelancers and small businesses, I have recommended it. Numerous times.

Wave is ideal for freelancers. Set up is really simple and the interface is user-friendly. I have zero background in financial matters, and with Wave that's totally fine. The price is also right. There's no subscription or hidden fees, they just take a perfectly reasonable percentage from invoice payments. I asked a financial advisor friend of mine before signing up, and she was pleasantly surprised by the low rates, and told me to go for it. I've been using Wave for over 3 years, and I have never once been hit with a fee outside of the basic rates. Wave also provides a host of reporting and tracking tools in this basic account. They didn't influence my decision to sign up, but they've proven to be very useful. And finally a small but really helpful feature, especially if you're a freelancer just starting out: immediate money transfers. Once someone pays your invoice, the money is in Wave, and takes 2-3 days to transfer. For 1% more payment, you can transfer money within minutes. For the cash-strapped freelancer, that can be mana from heaven.

There are no major cons that I can think of. One issue I have is mostly my fault: When I first started using Wave I didn't know what I was doing, and I ended up creating a whole bunch of client and work type records unnecessarily. It would be nice if there were some more in-your-face tutorials, maybe some hover tips for new users. But the messiness is mainly from me leaping in before looking.

Using Wave Accounting the most important features we have used are the automated transaction categorization, bank reconciliation, multi-currency support, real-time financial reporting, tax calculation, and integration with payment processors and third-party apps for enhanced functionality.

The most liked part of is Real-time financial reporting as it provides up-to-date and accurate insights into a business's financial performance, allowing for informed decision-making and monitoring of key metrics.

Wave Accounting does not have advanced features that allow us to directly connect to other systems to import the data through an API instead of manual input.

I have been using Wave for a long time now. For more than 4 years and I have nothing bad to say about Wave Accounting it is absolutely amazing, and is way better than quickbooks in my opinion.

Wave's ability to automatically categorize and track receipts. Another feature I must mention is the invoicing capabilities. These features are more than essential to the small business owner and are easy to generate on the go quickly with the mobile application.

One aspect of Wave that could be improved is the mobile applications' ability to manage payout accounts. Also, the receipts feature remaining free would be a huge value add for logistics company owners.

I love the invoicing services, it is easy to use

I dislike the bank transaction screen and I dislike how bank accounts disconnect and some times when you refresh it will duplicate your transactions

I always recommend Wave for new businesses.

first.. it is free. Hard to beat having a free accounting software, let alone one this useful.It can connect right to your bank account (if you have a good bank)invoicing is super easy and includes tracking so you know if invoices have been viewed

Nothing you can really complain about.Support is almost non-existent, but you're not paying for it and the help docs are decent enough.could be more customizable, but it is accounting software... it doesn't need to be fancy.

Fantastic. This was a huge help when starting a small business for the first time and really simplified the accounting for someone with no experience.

The reports are easily customizable, clean and easy to read. Great for taking to accountant or tax preparer

Their app to upload receipts is not very reliable and is pretty low-tech. Also, uploading receipts and expenses straight into the Wave site could be streamlined - there are a lot of things to click to get your expense entered.

Automate AP, AR and GL.Real-time billing and invoicing.

Ever since I started using Wave Accounting, it has ever been seamless to carry out accounting tasks such as AP and AR without following manual procedures.

Unavailability of global enterprise accounting tools is the only flaw so far.

Wave has been great for my business and now personal accounting needs.

Wave Accounting provides me with a simplified and easy online accounting platform that fits my business size. Since switching from a popular accounting option that was too complex and expensive for my business I have been very happy with the solution.

Some features I need and that I feel would be easy to implement require a workaround to accomplish but the support widget walked me through them.

Accounts payable and receivable automation.Billing and invoicing.

Ease of implementation and use, mainly iOS mobile application.It allows me to create and forward invoices direct to customer emails.

Even though Wave Accounting has iOS mobile application, it doesn’t offer all accounting capabilities.

It was the best free financial software that could be used on windows as well as on my Android phone

The fact that it was discontinued in my South Africa and only available in the US anymore

Wave no longer integrates with CapitalOne Spark Business Checking & Savings. CapitalOne is going through some changes so I don't blame Wave too much but manually uploading bank statements every month is a hassle. Though I love Spark, I'm hopefully that Wave's banking that is coming soon will be a good future solution. I love Wave for everything else. It's the most rounded and affordable solution for my small business finances.

It's everything I need in one place. As a small business, Wave is the best solution for me. I can invoice my clients for free, and easily keep my finances up-to-date making tax season worry free.

Wave no longer integrates with CapitalOne Spark Business accounts, so I have to manually upload two bank statements every month into Wave; One for my checking and one for my savings account, both of which are Spark.

I LOVE this software. I have been using it without issue for 2 years + without issue and it has really helped me organize my business. I will definitely stay with them as long as I can

The best thing about WAVE is its ease of use. It was so easy to learn to use this. Additionally the invoices are really customizable. There is a huge amount you can do with just the free version but if you upgrade to the paid version you can access a lot more of the accounting features and payment features. I like that for security reasons the software logs you out at the end of the day. The invoices look very professional and are downloadable and can be sent with a pdf attachment. When a partial payment is made you can send a receipt reflective of how much was paid, how, when and with how much balance left. The software will also alert me when a payment is overdue. You can also add tax and discounts to the invoices.

The only gripe I have is that when I made changes to the invoice parameters, I was unable to delete the old parameters because they had been used in previous invoices. It would be nice to be able to "inactivate" or send to "archive" these parameters.

My overall experience with Wave was excellent and I had no issues with this software. If it was not for a change in business practice, I would still be using Wave now.

The best thing about this software is that it is free and offer just as much if not more features than some of its paid competitors. You can also access it online from any PC.

They don't have a robust support line but considering you are not paying for the software, you can't blame them. Plus there really isn't any reason for you to need support as everything is user-friendly and there is adequate help features in the software.

Very stress free. For a free app, you expect the quality to not be as high, but overall Wave has been very reliable. I didn't really want to pay $30+ a mo for Quickbooks when all I need is for my transactions to be categorized. Wave does this well, so glad it is free. I did use the chat once and had very good experience, although I think I saw they were disabling chat except for people that have paid for support or something, so that's a bummer. But I understand, they have to get paid somehow so I'm not complaining.

I love the simplicity. We are just a small business, so the primary purpose of using this app is to categorize all my expenses, so once tax time rolls around, I just have to send the tax lady a breakdown of my income and expenses. Once a week or so, I'll log in to check all the transactions it imported from my bank account. It auto categorizes most of them which is awesome, I just have to click the check mark button to verify it was categorized correctly. Then once tax season rolls around, I just run the income statement report and send it to the tax office. I even have created a review account for the tax lady to be able to log in and see my business finances. We are just a simple business so we probably don't use some of the more advanced features, but it does what I want and best of all, it's F-R-E-E. I do also like the payroll and invoicing options if we need that in the future, although that is unlikely for our business.

For some reason, they disabled the ability for deposits to be auto categorized. This is my most common type of bank transactions, since all credit card payments are deposited into my account a few days after they process, so I have tons of transactions I have to go manually mark as the 'Sales' category. I did talk to customer support over chat about this though, and the lady agreed this would be extremely useful so they are looking into this.

It’s been a solid piece of cloud accounting software, albeit limited. It’s hard to beat the price of it, and I have yet to find a similar but more fully featured one at the price of FREE!

I use Wave to keep track of my personal finances, from income to spending. In that lens, Wave performs quite well, allowing you to tag transactions that are automatically imported from your bank. It also lets you generate some simple reports such as your income statement, balance sheet, and cash flow. The interface is simple to use and understand, and I was able to pick it up (coming from an accounting background) in under a few minutes, without having gone through a walkthrough. The included ability to reconcile statements is also quite handy and allows me to verify that all transactions are posted appropriately. The inclusion of receipt tracking and tagging is also quite handy! The best part about Wave is the price! If you don’t need features such as invoicing and payroll (some SMB’s may find these handy. From a personal perspective, I did not), the accounting software is completely free.

Wave still appears to be in its infancy, although the product has been there for a while. The user interface will frequently be updated (the reconciliation flow changed 3 times since I signed up about 6 months ago), and new features will constantly be added without any notification, often shifting often things around from where you expect them to be. The reports from Wave are also very limited, so don’t expect any customizable reports as of 08/2019. You get about 12 reports total, some or all of which may not be very relevant to you, depending on your end goal. These reports are completely canned, system generated, and you do not have the ability to create new reports. This may change in the future, but as it stands, this is the current state of affairs. The receipt tracking feature is definitely handy to have. While Wave will OCR your receipts and tag them to a category, it will actually post an entire transaction to the ledger when you save it down. For those of us with a bank account and credit card linked to auto import transactions, you’ll get a duplicate: one from the CC, and one from the receipt. It would be nice if Wave included some intelligence to automatically match the receipt and transaction together, but for now, you need to manually merge each. Finally, as a small point, Wave does not obtain any service assurance through SOC1 or SOC2 reports, an issue that most people wouldn’t ever care about.

No matter what complaints we have, we 100% now use Wave Accounting. We no longer accept Quickbooks clients and encourage any nw client consultations to switch over. For every new start-up business we assist, we automatically set up a wave accounting software for them and help them sync their busienss bank accounts. We also assist former Quickbooks users to switch over and set everything up for them.

This software is 100% FREE to use! No gimmicks, no catches. I was skeptical when one of my clients told me he used this. I did NOT want to lean yet another accounting software, but once I logged in and found out how easy and streamlined this software was to use, I was 100% sold on it! The ONLY fees they charge are IF you decide to use their payroll (I highly advise AGAINST using their payroll, it needs an overhaul), or IF you use them for payment processing of invoices you send to clients. The fees for using their payment processing are similar to those of Square and Stripe and a small price to pay for the amazing software. I would encourage you to use their payment processing so this service can remain on the free billing platform with no monthly charges!

1) Reporting abilities are lackluster! No way to print "no receipts attached" reports for clients. 2) Sometimes has glitches. We will work in this software, then log in later and all of the work we did has disappeared. Major panic attacks more than once! Still having problems with one account in particular. If I log in on an incognito window, the work is there again (sometimes). 3) Payroll systems SUCKS. I do not recommend! Square payroll is our go-to! 4) Chart of accounts is OUTDATED and does NOT match Schedule C nor S-Corporation tax return expense line items. We should be able to customize a chart of accounts the way we want it and be able to copy/paste it into other client accounts 5) Accountant login is great except the list is not always alphatized correctly. We should be able to alphabetize and/or sort by PRIORITY account 6) Need an easier/quicker way to upload receipts

Been using the product for over 7 years

Invoicing is easy to use, easy to build custom template for products and services

Ad Hoc Reporting is weak - not easy to build reports by customer