--- title: "Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Invoice. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Invoice is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [Zoho Invoice](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) / Zoho Invoice Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/zoho-invoice-profile/alternatives/) # Zoho Invoice User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 823 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 637 reviews (77%) - 4 stars: 152 reviews (18%) - 3 stars: 28 reviews (3%) - 2 stars: 6 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Overall I like Zoho invoice because both my partner and I can use it on the mobile app so we can take orders and send the invoice to the customer in real time. - They have done more for my business than any one else and help me to get paid in full on time and to see what is not working in my business through expense and days to get paid tracking features - enabling me to make strategic decisions too. - I used it to streamline billing for several clients I worked with, and its centralized dashboard provided me with a bird’s eye view of outstanding payments. ### Most mentioned cons - What I don’t like so much about Zoho is that it can be very difficult to have a perfect accounting of invoices and revenues. As we divide revenues in three categories, but have almost 60 items. - The major con currently with zoho invoice is that we have been unable to integrate a payment system and so we are having to use another program just for that purpose. - There were so man options and pages it was hard to navigate. ## Zoho Invoice customer reviews Showing reviews 1-25 of 823 (page 1). ### Professional interface and good free plan - Overall rating: 5/5 - Reviewer: Manuel G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools #### Cons It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration. --- ### Give it a try - Overall rating: 5/5 - Reviewer: Andres C. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Really fantastic to use, really easy to use, especially if integrated with bigin #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, it is really fantastic, cant believe we did not implement this before. #### Cons lack of budgeting to compare expenses, if we were to add a budgeting to compare to expenses that would be a lot better #### Reasons for choosing Zoho Invoice cheaper and easier to use than others, the integrations also important --- ### Super simple tool for invoicing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices. #### Cons I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting. #### Reasons for choosing Zoho Invoice Cheaper and more customizable. --- ### Zoho review. - Overall rating: 5/5 - Reviewer: Dean V. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased with program. Considering going with full version as my business grows #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Making changes as you go is easy and quick. #### Cons Not so much something i dislike but auto save would be nice for invoice drafts. Unless it does have that and I'm not aware of it. #### Reasons for switching to Zoho Invoice Tech support was terrible. Invoice data would change on a whim. could not trust my info was being recorded correctly. --- ### Great Product. Thanks Zoho - Overall rating: 5/5 - Reviewer: Damon H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I am so glad that I found Zoho Invoice. I've recommended it to family and friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy the ease of use and straightforward design of this product. It's efficient and effective. I recommend it 100%. #### Cons I have 0 gripes about this product. I don't see any cons worth mentioning. #### Reasons for switching to Zoho Invoice I tried Zoho to make the process more efficient and accessible via the cloud. --- ### Great service - Overall rating: 5/5 - Reviewer: Bongani M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I have been happy since day one and I will not look back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like its versatility and ease of use. it bets paid for invoicing platforms #### Cons What can I say ...there is nothing wrong with this product. work well on the cell when I need to invoice on the fly and even more powerful on a computer. keep up the great work. #### Reasons for choosing Zoho Invoice It was highly recommended and I was already using Zoho mail. it was ranked number 1 on the 25 best invoicing platforms (www.smallbusinesshq.co/) --- ### excellent for inventory - Overall rating: 5/5 - Reviewer: bonolo m. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, the application it self is good as it keeps stats for your business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros yes, the application is good to use and keeps records and payments to date. #### Cons it easy to use and efficient the is nothing i liked least as it works for my business needs #### Reasons for switching to Zoho Invoice it was a trail no free as stated on the website --- ### Business Owner Nothing but a happy! - Overall rating: 4/5 - Reviewer: Alyx S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been a pleasure using and working together with Zoho! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ease of use of Zoho Invoice and the simplicity while also still being very professional. #### Cons There aren’t any actual con’s that I can say. #### Reasons for choosing Zoho Invoice I loved the feel that they were still a smaller company but also the use is still perfect and professional enough for large companies. --- ### RANDA'S relationship with Zoho - Overall rating: 5/5 - Reviewer: Rene V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I felt at home #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it can be so userfriendly and quick. No strings attached #### Cons Not sure if I will be paying for any other services if my clients/employeees increase over 500 #### Reasons for switching to Zoho Invoice Professionality tracking of information and invoicing, payments --- ### Invoicing made easier - Overall rating: 5/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho invoice is free of charge and it's easy to use the pre made template to create invoce and receipts. Easy add on fields and it allows to state the payment method used. #### Cons It's not complicated like other similar tools and it requires no training to use. It's intuitive and no comments. --- ### Good web app invoice - Overall rating: 5/5 - Reviewer: Luis O. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered with my iphone i make invoices, customers and see status #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Usin g the web application is simple and user friendly #### Cons Will be great if can use auto email remainders of past due invoices #### Reasons for switching to Zoho Invoice is simple and have all the history in one place --- ### Free invoicing. - Overall rating: 4/5 - Reviewer: Sotis J. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho invoice is free and help us to paperless and we offer digital invoices to save time and eliminate errors in data keeping. #### Cons Zoho invoice is best for online stores and service #### Reasons for switching to Zoho Invoice Zoho invoice is well integrated with Zoho billing and Zoho book for great management --- ### Great Experience with Zoho Invoice - Overall rating: 5/5 - Reviewer: Imran A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great, I really loved this product and I would always recommend this to my friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the features it has for time tracking and invoicing #### Cons should an option to give USD value as per hour rate and convert it to INR in invoice #### Reasons for switching to Zoho Invoice Feature for Timesheet export and invoice making --- ### Zoho Invoice is the perfect invoicing solution for freelancers - Overall rating: 5/5 - Reviewer: Skyler B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered My experience with Zoho Invoice has been great. I used to use Wave to invoice clients for years. But then they changed to only be available for US and Canadian customers. After that I then tried a number of other invoicing software and settled on Zoho Invoice. For freelancers and small businesses it is the perfect option, and completely free! It makes it quick and easy to add new customers, invoice them, and also keep track of outstanding payments. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Zoho Invoice software is free to use, and also integrates Stripe to allow me to take credit and debit card payments. As a freelancer, I work with a small number of clients, and only send a few invoices per month, so paying for other freelancing software doesn't seem like good value. I like that the invoice can be customized to suit my branding, as well as adding custom fields such as an ABN. It is also minimalist and looks professional. Another great thing is that there are also no restrictions on the number of clients I can add, which is perfect because I do a lot of one off projects. #### Cons I don't like the way that the card payments via Stripe appear on the invoice. It is just a small icon of a card under the 'Payment Options' section, but it doesn't seem as clear or trustworthy as other invoicing software. I manually added text about clicking the icon to make a payment by debit or credit card via Stripe. However, I noticed that the number of clients who do so is significantly less than when I used to accept card payments via Wave. It can also be confusing to find certain menu items when configuring invoices - especially related to custom fields. #### Reasons for choosing Zoho Invoice Zoho Invoice has all of the features that I need and is totally free. It also doesn't have any limitations on the number of clients I can invoice. #### Reasons for switching to Zoho Invoice I only send a few invoices per month, and the Freshbooks Lite plan only has up to 5 billable clients. Because I do a lot of one off projects, I found myself having to delete previous clients to still be able to charge new ones. The next plan was double the price, and went from 5 to 50 billable clients - a significant difference. --- ### ZI for All!!! - Overall rating: 5/5 - Reviewer: Jesse D. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Equiped with every single module to generate online invoices and management of BS from anywhere. Prompt online payments processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customisable for prompt online invoicing and billings. Fasten online payments on the go. Self-explanatory IT tool. #### Cons I must not lie the prospects, ZI has it all we expected. --- ### Happy with Zoho Invoice - Overall rating: 5/5 - Reviewer: Sunil G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I am very happy to use this software for my quotes and billing needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly and has all the features to make your life simpler. Your customer support is also very prompt and good. #### Cons So far I cannot find a fault with it. Maybe the only thing I could think of is to make access to settings a little easier and more user friendly. Some features are hiding and cannot be found easily. --- ### Excellent experience - Overall rating: 5/5 - Reviewer: Ivan C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I haven't managed to explore all the options yet and so far my experience has been great. In general, the system is very easy to navigate and create Invoices. Document control is easy and quick to consult. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple, objective and fully customizable. My invoices are in a professional format. Menu and navigation structure are very clear #### Cons View the Invoice in its actual format before issuing the PDF for verification. This anticipates seeing the print format and speeds up the task. --- ### Great if you can take a bit to learn - Overall rating: 4/5 - Reviewer: Dana Z. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Free option has a lot to offer. The website has a clean layout and you can preview the email before it's sent. #### Cons It is quite a bit confusing at first, trying to figure out how to adjust the email. The formatting within the email can be a bit difficult to sort out. --- ### User Friendly Online Invoicing - Overall rating: 5/5 - Reviewer: Tan M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of invoicing with Zoho. Everything is simplified & easy to navigate. #### Cons The service is just what I needed. No complaints. --- ### Excellent free invoicing tool - Overall rating: 5/5 - Reviewer: George S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a cost-effective way to manage billing and payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Customizable Invoice templates and automated payment reminders #### Cons limited advanced features and occasional syncing delays --- ### Feature-Rich, User-Friendly Invoicing Tool Perfect for Small Businesses - Overall rating: 5/5 - Reviewer: Jon M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho Invoice is a powerful, easy-to-use invoicing solution that’s packed with essential features for managing billing, payments, and client communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comprehensive Invoicing Features and user friendly Interface. #### Cons Limited integrations outside zoho suite and just basic mobile app features. --- ### Excellent choice for invoicing for small businesses - Overall rating: 5/5 - Reviewer: Savitha P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Intuitive. Free. Provides all the features needed for invoicing for my small business. #### Cons None. It's simply brilliant. I don't see anything that I don't like. --- ### Zoho Invoice helping new businesses - Overall rating: 5/5 - Reviewer: Frank R. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Smooth, efficient and clear. The fields are particular so there's no time for confusion while looking for the blank. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very friendly. There are no extra lines to click, and it is not overwhelming, like Zoho CRM. With this one, Zoho Invoice, I can do an invoice in less than 5 minutes. And the best it's that is free! So, kudos to Zoho for helping new businesses. #### Cons I have to input the information about the clients, but it would be pointless without it. Overall, I'm not complaining about Zoho Invoice. --- ### Zoho Invoice: Invoicing on the go... - Overall rating: 5/5 - Reviewer: Ankush B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Zoho Invoice is gamechanger tool for invoicing. Quick and easy to create invoice. Variety of available invoice templates to choose from. Free of Cost available. Very convenient for freelancers and small businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho Invoice helps in creating invoice anywhere and anytime. Following are the key features of Zoho Invoice: - Zoho Invoice is a free tool - Variety of available templates and formats - Easy to collaborate with team to create and manage invoices - Easy payment reminders to customers - Mobile applications are also available - Track and Trace time and expenses - Great support from the Zoho Support Team #### Cons The is nothing to dislike about Zoho Invoice. Zoho Invoice is a great tool available for free. --- ### We are fans and will use for the fore - Overall rating: 5/5 - Reviewer: Dennis T. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho Invoice is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the time tracking feature and the clear way the invoices detail the notes on hours billed. #### Cons Cumbersome to add projects and projects as a small business #### Reasons for choosing Zoho Invoice Value and versatility #### Reasons for switching to Zoho Invoice Better features we needed and higher cost. More customers and better usability. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/?page=2) --- Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice