--- title: "Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Invoice. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Invoice is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Zoho Invoice](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) / Zoho Invoice Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/zoho-invoice-profile/alternatives/) # Zoho Invoice User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 823 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 637 reviews (77%) - 4 stars: 152 reviews (18%) - 3 stars: 28 reviews (3%) - 2 stars: 6 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Overall I like Zoho invoice because both my partner and I can use it on the mobile app so we can take orders and send the invoice to the customer in real time. - They have done more for my business than any one else and help me to get paid in full on time and to see what is not working in my business through expense and days to get paid tracking features - enabling me to make strategic decisions too. - I used it to streamline billing for several clients I worked with, and its centralized dashboard provided me with a bird’s eye view of outstanding payments. ### Most mentioned cons - What I don’t like so much about Zoho is that it can be very difficult to have a perfect accounting of invoices and revenues. As we divide revenues in three categories, but have almost 60 items. - The major con currently with zoho invoice is that we have been unable to integrate a payment system and so we are having to use another program just for that purpose. - The integrations with other Zoho apps are fine for customers that have standardized on their cloud suite, but the lack of 3rd party integrations (or even an API we could code our own to) make it unwieldy for anyone with more than a few dozen customers. While it's certainly to be expected from a totally-free application, I get a little irritated with the marketing for other Zoho products. ## Zoho Invoice customer reviews Showing reviews 1-25 of 823 (page 1). ### Professional interface and good free plan - Overall rating: 5/5 - Reviewer: Manuel G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools #### Cons It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration. --- ### Give it a try - Overall rating: 5/5 - Reviewer: Andres C. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Really fantastic to use, really easy to use, especially if integrated with bigin #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, it is really fantastic, cant believe we did not implement this before. #### Cons lack of budgeting to compare expenses, if we were to add a budgeting to compare to expenses that would be a lot better #### Reasons for choosing Zoho Invoice cheaper and easier to use than others, the integrations also important --- ### Super simple tool for invoicing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices. #### Cons I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting. #### Reasons for choosing Zoho Invoice Cheaper and more customizable. --- ### Zoho review. - Overall rating: 5/5 - Reviewer: Dean V. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased with program. Considering going with full version as my business grows #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Making changes as you go is easy and quick. #### Cons Not so much something i dislike but auto save would be nice for invoice drafts. Unless it does have that and I'm not aware of it. #### Reasons for switching to Zoho Invoice Tech support was terrible. Invoice data would change on a whim. could not trust my info was being recorded correctly. --- ### Great service - Overall rating: 5/5 - Reviewer: Bongani M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I have been happy since day one and I will not look back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like its versatility and ease of use. it bets paid for invoicing platforms #### Cons What can I say ...there is nothing wrong with this product. work well on the cell when I need to invoice on the fly and even more powerful on a computer. keep up the great work. #### Reasons for choosing Zoho Invoice It was highly recommended and I was already using Zoho mail. it was ranked number 1 on the 25 best invoicing platforms (www.smallbusinesshq.co/) --- ### Great Product. Thanks Zoho - Overall rating: 5/5 - Reviewer: Damon H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I am so glad that I found Zoho Invoice. I've recommended it to family and friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy the ease of use and straightforward design of this product. It's efficient and effective. I recommend it 100%. #### Cons I have 0 gripes about this product. I don't see any cons worth mentioning. #### Reasons for switching to Zoho Invoice I tried Zoho to make the process more efficient and accessible via the cloud. --- ### Free & Best Invoicing Tool on the Internet - Overall rating: 5/5 - Reviewer: M Waseem T. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was amazing experience with zoo invoices. I use Zoho invoices for my five companies. Whenever I need to make an invoice, I simply open up Zoho because it has my old business details which it puts automatically on the top of Invoice. This way, I don’t need to type my business details again and again. All I need to do is just select a product from the list and the invoice which is a few minute task. I would highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There is a lot to talk about Zoho invoices. This is one of the best tool to create quality and free invoices online. Zoho invoices is completely free and they don’t charge you a penny to create invoices. Furthermore, you can choose templates create your listings and discounts and much more. Not just this, you can save your business details like logo address name etc… so that whenever you create a new invoice, it will fetch your business details automatically. You can add products and save them in Zoho Invoice so whenever you make another invoice, you don’t need to type again and again all you need to do is select the product from drop-down list. there are many more features in Zoho Invoice which you can use for your business. #### Cons To be honest, there is nothing bad about Zoho Invoice. Any start-up business who needs an invoicing tool I think Zoho is the best option for them. #### Reasons for switching to Zoho Invoice I switched from Quickbooks to Zoho Invoice because of easiness customisation tools and some other great features which are only available in Zoho invoicing. --- ### Business Owner Nothing but a happy! - Overall rating: 4/5 - Reviewer: Alyx S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been a pleasure using and working together with Zoho! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ease of use of Zoho Invoice and the simplicity while also still being very professional. #### Cons There aren’t any actual con’s that I can say. #### Reasons for choosing Zoho Invoice I loved the feel that they were still a smaller company but also the use is still perfect and professional enough for large companies. --- ### RANDA'S relationship with Zoho - Overall rating: 5/5 - Reviewer: Rene V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I felt at home #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it can be so userfriendly and quick. No strings attached #### Cons Not sure if I will be paying for any other services if my clients/employeees increase over 500 #### Reasons for switching to Zoho Invoice Professionality tracking of information and invoicing, payments --- ### excellent for inventory - Overall rating: 5/5 - Reviewer: bonolo m. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, the application it self is good as it keeps stats for your business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros yes, the application is good to use and keeps records and payments to date. #### Cons it easy to use and efficient the is nothing i liked least as it works for my business needs #### Reasons for switching to Zoho Invoice it was a trail no free as stated on the website --- ### Great Experience with Zoho Invoice - Overall rating: 5/5 - Reviewer: Imran A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great, I really loved this product and I would always recommend this to my friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the features it has for time tracking and invoicing #### Cons should an option to give USD value as per hour rate and convert it to INR in invoice #### Reasons for switching to Zoho Invoice Feature for Timesheet export and invoice making --- ### Perfect for your invoicing needs - Overall rating: 5/5 - Reviewer: Connor S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Zoho Invoice to send and organize our invoices for a few years and it has worked great for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allows us to manage our receivables and send professional looking invoices to our customers. #### Cons We wish that there were more options for payment gateway integrations or a built in payment gateway from Zoho. #### Reasons for switching to Zoho Invoice We were already Zoho customers so it made sense for us to make the switch. --- ### A simple and effective invoicing tool. - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Reporting through Zoho Invoice has simplified the invoicing and payment tracking process. I used it to streamline billing for several clients I worked with, and its centralized dashboard provided me with a bird’s eye view of outstanding payments. It’s a good tool for freelancers and small businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho Invoice makes it super easy to create and send professional invoices. I used it to bill clients on a freelance project, for example, and the automatic payment reminders kept me up-to-date on getting paid. Having the option to accept online payments is a great convenience. #### Cons It’s good for very basic invoicing, but is missing some advanced features in Zoho Books, like inventory management or extensive financial reporting. The Invoicing template customization options are also to an extend limited. --- ### ZI for All!!! - Overall rating: 5/5 - Reviewer: Jesse D. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Equiped with every single module to generate online invoices and management of BS from anywhere. Prompt online payments processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customisable for prompt online invoicing and billings. Fasten online payments on the go. Self-explanatory IT tool. #### Cons I must not lie the prospects, ZI has it all we expected. --- ### Happy with Zoho Invoice - Overall rating: 5/5 - Reviewer: Sunil G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I am very happy to use this software for my quotes and billing needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly and has all the features to make your life simpler. Your customer support is also very prompt and good. #### Cons So far I cannot find a fault with it. Maybe the only thing I could think of is to make access to settings a little easier and more user friendly. Some features are hiding and cannot be found easily. --- ### Zoho invoice - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered it is a good app to use for invoicing... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It is easy to use and set up & navigate. #### Cons I am still exploring the Zoho features.. --- ### Great Support for NFP sports club - Overall rating: 5/5 - Reviewer: Angelo A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered very much appreciate the free access provided to low transaction volume users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and backed up with great support #### Cons everyone has their individual preferences. --- ### Zoho invoice delivers good services. - Overall rating: 4/5 - Reviewer: Tiffany S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have been in love with payment reminders features of this tool which reminds when due reaches to make payments #### Cons The Zoho product especially Zoho invoice is costly like hell --- ### Got it ready for use within an hour - Overall rating: 4/5 - Reviewer: Jashan S. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to setup. Enough customisable Free for beginner use. #### Cons Template customization is bit typical. Design and implementation could be more user friendly --- ### Useful app for invoices - Overall rating: 5/5 - Reviewer: Maria Eleonora P. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a fantastic experience, definitely recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The dashboard: contains everything, but is neat and tidy, quick and easy to use. #### Cons Nothing in particular, the app does pretty much the job. --- ### Excellent choice for invoicing for small businesses - Overall rating: 5/5 - Reviewer: Savitha P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Intuitive. Free. Provides all the features needed for invoicing for my small business. #### Cons None. It's simply brilliant. I don't see anything that I don't like. --- ### Zoho Invoice helping new businesses - Overall rating: 5/5 - Reviewer: Frank R. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Smooth, efficient and clear. The fields are particular so there's no time for confusion while looking for the blank. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very friendly. There are no extra lines to click, and it is not overwhelming, like Zoho CRM. With this one, Zoho Invoice, I can do an invoice in less than 5 minutes. And the best it's that is free! So, kudos to Zoho for helping new businesses. #### Cons I have to input the information about the clients, but it would be pointless without it. Overall, I'm not complaining about Zoho Invoice. --- ### Oshiro LLC - Overall rating: 5/5 - Reviewer: Hiroshi O. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros everything!!! is the best app of invoices and proposal you can edit and choose templates you like, and the best thing is that FREE. #### Cons nothing i like everything is the best!!! --- ### Zoho Invoice Review - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Invoicing is very easy and convenient to use. #### Cons Nothing I dislike about Zoho- works great. --- ### Brilliant sole trader/small business invoicing system. Recommend to all! - Overall rating: 5/5 - Reviewer: Erhan B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Brilliant system, especially since it's free and contains so much functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Automation of invoices and ability to add taxes based on your region. #### Cons Integration with bank accounts, however this would then start becoming quite an indepth tool. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/?page=2) --- Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice