--- title: "Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho Invoice. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Invoice is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Zoho Invoice](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) / Zoho Invoice Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/zoho-invoice-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/zoho-invoice-profile/alternatives/) # Zoho Invoice User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 823 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 637 reviews (77%) - 4 stars: 152 reviews (18%) - 3 stars: 28 reviews (3%) - 2 stars: 6 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Overall I like Zoho invoice because both my partner and I can use it on the mobile app so we can take orders and send the invoice to the customer in real time. - They have done more for my business than any one else and help me to get paid in full on time and to see what is not working in my business through expense and days to get paid tracking features - enabling me to make strategic decisions too. - I used it to streamline billing for several clients I worked with, and its centralized dashboard provided me with a bird’s eye view of outstanding payments. ### Most mentioned cons - What I don’t like so much about Zoho is that it can be very difficult to have a perfect accounting of invoices and revenues. As we divide revenues in three categories, but have almost 60 items. - The major con currently with zoho invoice is that we have been unable to integrate a payment system and so we are having to use another program just for that purpose. - Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices, I can't. ## Zoho Invoice customer reviews Showing reviews 1-25 of 823 (page 1). ### Professional interface and good free plan - Overall rating: 5/5 - Reviewer: Manuel G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools #### Cons It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration. --- ### Give it a try - Overall rating: 5/5 - Reviewer: Andres C. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Really fantastic to use, really easy to use, especially if integrated with bigin #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, it is really fantastic, cant believe we did not implement this before. #### Cons lack of budgeting to compare expenses, if we were to add a budgeting to compare to expenses that would be a lot better #### Reasons for choosing Zoho Invoice cheaper and easier to use than others, the integrations also important --- ### Super simple tool for invoicing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices. #### Cons I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting. #### Reasons for choosing Zoho Invoice Cheaper and more customizable. --- ### Zoho review. - Overall rating: 5/5 - Reviewer: Dean V. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased with program. Considering going with full version as my business grows #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Making changes as you go is easy and quick. #### Cons Not so much something i dislike but auto save would be nice for invoice drafts. Unless it does have that and I'm not aware of it. #### Reasons for switching to Zoho Invoice Tech support was terrible. Invoice data would change on a whim. could not trust my info was being recorded correctly. --- ### A good accounting and invoicing software for small business - Overall rating: 5/5 - Reviewer: Renato R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I like it and have been using it for already two years without bugs or errors, I always use it to keep track of all my business accounting #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an easy app to store and keep track of all invoices, payments and expenses of a running company. #### Cons Sometimes it can get complicated to understand all the different features and how they work without having to be an actual accountant. #### Reasons for choosing Zoho Invoice Pricing and simplicity of usage for what I needed at the time --- ### excellent for inventory - Overall rating: 5/5 - Reviewer: bonolo m. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, the application it self is good as it keeps stats for your business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros yes, the application is good to use and keeps records and payments to date. #### Cons it easy to use and efficient the is nothing i liked least as it works for my business needs #### Reasons for switching to Zoho Invoice it was a trail no free as stated on the website --- ### Great service - Overall rating: 5/5 - Reviewer: Bongani M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I have been happy since day one and I will not look back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like its versatility and ease of use. it bets paid for invoicing platforms #### Cons What can I say ...there is nothing wrong with this product. work well on the cell when I need to invoice on the fly and even more powerful on a computer. keep up the great work. #### Reasons for choosing Zoho Invoice It was highly recommended and I was already using Zoho mail. it was ranked number 1 on the 25 best invoicing platforms (www.smallbusinesshq.co/) --- ### Invoicing made easier - Overall rating: 5/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho invoice is free of charge and it's easy to use the pre made template to create invoce and receipts. Easy add on fields and it allows to state the payment method used. #### Cons It's not complicated like other similar tools and it requires no training to use. It's intuitive and no comments. --- ### Amazing and Fun to use - Overall rating: 5/5 - Reviewer: Rohit L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing! All the Zoho products are so much fun to use. The provision of taking payments from the same system is a cherry on the cake. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use and start without having to train yourself. And that its free. All their apps are configurable and very flexible. #### Cons The fact that the demo account was not upgradable, I had to create a new account to use it. It took me a while to understand this. --- ### Good free platform, with restricted options - Overall rating: 4/5 - Reviewer: Ricki T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros It is a great free tool that makes it super easy to send invoices and collect payments together in one place #### Cons The inability to use different currencies without upgrading to a higher paying account. I'd rather use something else --- ### RANDA'S relationship with Zoho - Overall rating: 5/5 - Reviewer: Rene V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I felt at home #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it can be so userfriendly and quick. No strings attached #### Cons Not sure if I will be paying for any other services if my clients/employeees increase over 500 #### Reasons for switching to Zoho Invoice Professionality tracking of information and invoicing, payments --- ### Free invoicing. - Overall rating: 4/5 - Reviewer: Sotis J. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho invoice is free and help us to paperless and we offer digital invoices to save time and eliminate errors in data keeping. #### Cons Zoho invoice is best for online stores and service #### Reasons for switching to Zoho Invoice Zoho invoice is well integrated with Zoho billing and Zoho book for great management --- ### Free & Best Invoicing Tool on the Internet - Overall rating: 5/5 - Reviewer: M Waseem T. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was amazing experience with zoo invoices. I use Zoho invoices for my five companies. Whenever I need to make an invoice, I simply open up Zoho because it has my old business details which it puts automatically on the top of Invoice. This way, I don’t need to type my business details again and again. All I need to do is just select a product from the list and the invoice which is a few minute task. I would highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There is a lot to talk about Zoho invoices. This is one of the best tool to create quality and free invoices online. Zoho invoices is completely free and they don’t charge you a penny to create invoices. Furthermore, you can choose templates create your listings and discounts and much more. Not just this, you can save your business details like logo address name etc… so that whenever you create a new invoice, it will fetch your business details automatically. You can add products and save them in Zoho Invoice so whenever you make another invoice, you don’t need to type again and again all you need to do is select the product from drop-down list. there are many more features in Zoho Invoice which you can use for your business. #### Cons To be honest, there is nothing bad about Zoho Invoice. Any start-up business who needs an invoicing tool I think Zoho is the best option for them. #### Reasons for switching to Zoho Invoice I switched from Quickbooks to Zoho Invoice because of easiness customisation tools and some other great features which are only available in Zoho invoicing. --- ### The Only Solution That Covers All My Small Business Invoicing and Accounting Needs - Overall rating: 5/5 - Reviewer: Jason D. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho is nearly-perfect for small-business invoicing and accounting. I no longer worry about tax season, as I can easily create and print out all my billing and income info from the year. I can quickly know whether a client has paid or not, and it all transaltes instantly and perfectly to iPhone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho seamlessly integrates its iPhone app with its website so I can immediately create booking deposit invoices while I'm on the road—immediately capturing clients at that crucial moment when they are ready to on-board. Once all my templates are set up, it's just a couple clicks to send a new client an invoice via email or even text. #### Cons Zoho feels very "enterprise." Most of its preset categories and templates assume you are a giant corporation. Fiddling with billing and accounting headers and categories can be daunting and slightly confusing. #### Reasons for switching to Zoho Invoice Nothing I found in the iPhone App Store could rival Zoho Invoice's total reporting power, with expense tracking and reporting. --- ### Clean, Simple & highly Customizable - Overall rating: 5/5 - Reviewer: Nirmal D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been nothing short of amazing! 10/10 will recommend to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I've been using Zoho for my business as well as personal invoicing. The experience has been nothing short of amazing! I've tried other free invoicing tools but nothing comes close to Zoho. It looks so simple and will fit almost every requirement related to invoicing - billing, expenses, payments, and timesheets. It makes it super easy to track projects, clients, payments, and business metrics with a single dashboard. The quarterly and yearly accounting is a breeze ever since we started using Zoho. They also seem to have a bunch of payment gateway integrations that we are yet to try. #### Cons The software does the job very well. Some people might consider the UI a little dated. #### Reasons for choosing Zoho Invoice Free, easy-to-use, simple, customizable #### Reasons for switching to Zoho Invoice Better invoicing interface, customization, no platform lock-in --- ### ZI for All!!! - Overall rating: 5/5 - Reviewer: Jesse D. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Equiped with every single module to generate online invoices and management of BS from anywhere. Prompt online payments processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customisable for prompt online invoicing and billings. Fasten online payments on the go. Self-explanatory IT tool. #### Cons I must not lie the prospects, ZI has it all we expected. --- ### Happy with Zoho Invoice - Overall rating: 5/5 - Reviewer: Sunil G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I am very happy to use this software for my quotes and billing needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly and has all the features to make your life simpler. Your customer support is also very prompt and good. #### Cons So far I cannot find a fault with it. Maybe the only thing I could think of is to make access to settings a little easier and more user friendly. Some features are hiding and cannot be found easily. --- ### Great Support for NFP sports club - Overall rating: 5/5 - Reviewer: Angelo A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered very much appreciate the free access provided to low transaction volume users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and backed up with great support #### Cons everyone has their individual preferences. --- ### Free and truly helpful accounting platform - Overall rating: 5/5 - Reviewer: Sarp O. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Simple process for creating invoices, tracking expenses and keeping on top of my company's accounting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely FREE to use! It is a very user-friendly platform with easy to get started user experience. It succeeds in meeting all the needs of managing the very basics of accounting like creating and sending a quote, an invoice, and more. #### Cons It does not have a lot of functionalities like Zoho Books nevertheless, it acts as a great free accounting platform with many of the fundamental functions covered. --- ### Zoho Invoice - Easy to Use and Super Flexible - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to use, simple to get set up with a custom business name and auto-fill details, lots of features that I've not even explored yet - including payment portal! #### Cons PDF generation of invoices is a little convoluted for what I consider to be my number one most used feature. It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a "call" or for a few minutes, which is annoying. Maybe if the software could be expanded to make billing people for rented equipment easier too? It was also quite hard to add on bank details to the invoice. --- ### Excellent free invoicing tool - Overall rating: 5/5 - Reviewer: George S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a cost-effective way to manage billing and payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Customizable Invoice templates and automated payment reminders #### Cons limited advanced features and occasional syncing delays --- ### Review for Efficiency - Overall rating: 4/5 - Reviewer: Gina C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I am having to deal with the difficulties that I stated above. I am hoping that you can manage the changes required. So far the load is acceptable. I don't have more than 24 invoices all year between all three companies. As things are getting better. I hope that ZOHO can improve and make it easier for me to continue with you. I will be reviewing the Poultry system and if you can help me with that I will manage to convince one of our biggest companies in the country to use it. But issues of currency have to be resolved. Otherwise, they have to resort to locally-made software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Simple to prepare the basic in an invoice and free trial for me. I like my 3 small companies in one place and one login. #### Cons I cannot share the same template and change only the Logo part. I cannot share the same customer with my three clients without having to reenter everything about the Customer. I cannot bill different currencies for the same client in different invoices. I cannot have at least two currencies to work with for each company. I cannot issue reports in different currencies for the same activity. I cannot define the currency exchange rate. No mechanism to deal with economies that have changed like Lebanon, Egypt, and Turkey, and there may be more in the future. #### Reasons for switching to Zoho Invoice I did not have enough work anymore to pay the annual fee for the software. So I researched several software available on the internet. I was concerned with invoicing to start. I liked ZOHO invoice and the free trial. I had only 5 invoices now I have 24. My business is starting to grow again and ZOHO can help by looking into my remarks. And by helping me with the Poultry system that I am working and searching for. --- ### Zoho Invoice Review - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Invoicing is very easy and convenient to use. #### Cons Nothing I dislike about Zoho- works great. --- ### We are fans and will use for the fore - Overall rating: 5/5 - Reviewer: Dennis T. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho Invoice is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the time tracking feature and the clear way the invoices detail the notes on hours billed. #### Cons Cumbersome to add projects and projects as a small business #### Reasons for choosing Zoho Invoice Value and versatility #### Reasons for switching to Zoho Invoice Better features we needed and higher cost. More customers and better usability. --- ### The Best Invoicing Software, Anywhere!!!! - Overall rating: 5/5 - Reviewer: David E. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho they just showed the world how easy invoicing can be. All you need is 5 minutes and you are an invoicing and accounting expert. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field. #### Cons What is there not to like about it. It almost does the work for you. #### Reasons for choosing Zoho Invoice its way too easy. i have even still gone out looking for another product with name brand companies and even small companies and not a single one makes it this easy and keeps everything looking professional. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/zoho-invoice-profile/reviews/?page=2) --- Zoho Invoice Reviews, Pros and Cons - 2026 Software Advice