Zoho Invoice
About Zoho Invoice
Zoho Invoice Pricing
Zoho Invoice is a 100% free invoicing software.
Free trial:
Not Available
Free version:
Available

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Most Helpful Reviews for Zoho Invoice
1 - 5 of 531 Reviews
Rick
2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2021
Zoho Invoice User Review
Julieanne
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2020
Great value
Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.
PROSI needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.
CONSTheir customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.
Reason for choosing Zoho Invoice
Zoho offered the cheapest price for the feature of sending recurring invoices. After using this program, I've seen there are many other handy features that come along with their low rate. Because it also connects to so many 3rd party programs, I don't foresee switching to another company for quite some time.
Vendor Response
Hi Julieanne, Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes. Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to support@zohoinvoice.com Regards, Harikrishna The Zoho Invoice Team
Replied February 2020
Matthew
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great invoicing tool for small businesses
Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.
PROSIt was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.
CONSFor me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs. I think it would be better if you have the same customers you invoice regularly.
Reason for choosing Zoho Invoice
Better options than paypal with less setup.
Reasons for switching to Zoho Invoice
We were switching CRM systems and cutting back on things we were not using.
Vendor Response
Hi Matthew, Thanks for the review! We are happy to know the automatic reminders and the integration between Zoho Invoice and Zoho CRM were of help to you. Regarding recurring transactions, it's good to hear that Zoho Subscriptions caters to your needs but since Zoho Invoice itself has recurring invoices and the ability to auto-charge your customers, we would like to know a little more on it. You can reach out to support@zohoinvoice.com so that we can understand your requirements better. Regards, Harikrishna
Replied November 2019
Alexis
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Access to finances at all times
Full control of billing.Record of expenses.Eliminate papers.Improve the collection process thanks to reminders.Share account statements.
PROSI love this billing system. It is incredible that it is free and has complete functionality and ease to have complete control of income and expenses and additionally keep pending collections thanks to reminders.
CONSHard to say that I don't like something. I would like to be able to schedule quotes as well as billing emails. Despite being free, they still continue improving.
Nicholas
Real Estate, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
good software - some useful features
Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.
PROSwe used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.
CONSdidn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system
Reason for choosing Zoho Invoice
At the time we just needed the invoice feature so it was easier and cheaper to set up than others.
Vendor Response
Dear Nicholas, Thanks for taking the time to share your feedback. We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan. We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to support@zohoinvoice.com and we shall get in touch with you. We would love to have you back with us! Regards, Harikrishna The Zoho Invoice team
Replied October 2019