Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Entirely, I am pretty much pleased with the features and their UI. Although, they have some limitations in the case of templates overall they provide quick small-business invoicing that looks professional. If you're looking for an advanced invoicing tool for a big client then this tool is not that efficient but for small clients, it worked best for me.

I loved their graphical interface which helped me to create my first invoice professionally with client details. I have updated my logo and address along with tax and discount. I can be able to edit templates where I can add colors and change fonts in invoices.Most prominently I have used their project cost tracking where I can be able to generate invoices that include working hours, costs incurred during that project, and overall costs.

Even if I can be able to edit templates but is partial and doesn't allow everything to get changed like I can't be able to resize my signature image or logo. That's a little downside for me while using this tool.And their support team is a little slow in response, it took 1 hour to just respond to my hello message.

Zoho Invoice really improved our invoicing and financial tracking at NextLevel Web Solution. It's been a game-changer!

Mobile app speed and interface can be enhanced.

It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee

My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.