Using manual is surely becoming a thing of the past even if it's one thing at a time.

Although we are not fully integrated with the system because of our HR department, work became so easy in the other departments that are utilizing it. Using the system on students and finance became an eye opener and the institution wants more of it. Slowly but surely we are moving to a paperless situation.

The timetabling system. It has more features to attend to first before using it.

The ITS system really have an apatite for the higher education system on all levels of business process and mandate. At NUST all operation run on the ITS system with the integration functionality data consistency and less timewasting and human hours as processes are automated.

Integration of data and between processes the strongest plus of system. Easy to navigate, seamless processing and 360 views and best of the reliable logfile system.

The oracle platform it runs on very expensive and not easy to adapt as we all have different business processes.

The ITS Integrator 4.1 is an integrated software suite for core functions i.e. Student, Finance and HR/Payroll management needed as a bear minimum for an institution to optimally function in the higher education sector. Compliance with the department of education, HEMIS, IFRS, Financial Aid (NSFAS) to name a few, makes the ITS Integrator 4.1 an easy to use system for mandatory reporting which can be very tedious if stand-alone systems are to be used. ITS Integrator 4.1 look and feel with more use of the mouse, makes it an ideal package for novice users to navigate between screens. In addition, the ITS Integrator 4.1 is a well-rounded package making report extraction much easier with the Jasper reporting tool being embedded.

Require many more Jasper report layouts to be embedded into ITS Integrator 4.1

The running of the University activities, although we are not fully utilizing the system

The system is fully integrated it covers almost all the operations

The system is fast evolving, new versions are coming up quite quickly for a poor organization like mine

Good. I rely on the data and use it daily for my work.

Integration, reporting, iEnabler, EP menu options e.g SACADO-20, SMAIN-10, PBOP-10

Not logical navigation, navigation on the new forms is frustrating. 2 versions of Java required... Jasper reports with headings and page breaks. Can't do anything with the data without cleaning it...

Versions 3.1 was extremely unused friendly and outdated against other systems i.e. SAP, People Soft, etc. The new updates in 4.1 and higher are a giant leap forward.

Easy interface. The new look and processes are more user-friendly. Paperwork is reduced and more focused on electronic usage.

Some functionalities are not very flexible.

Data integrity. Our institutional data is well maintained, and there is the assurance of data accuracy and consistency across the student life cycle

The product is expensive. The integration with 3rd parties is costly and sometimes ineffective and not available. Change requests are not easily obtained. The product has a high learning curve. The interfaces and UX design do not conform to its audience's needs, it is complex and set in stone.

We are solving student records problems in terms of record keeping, registration, assessment, finance, HR, and admin works. The system serves as our ERP.

The stability of the software. One can rely on the product and also the support team is usually professional

The features are fine, however, the price is very high, especially customisation price.

I use for HR administration and I find it easy to work with

All HR administration features, they are easy to navigate and easy to follow

There is a room to improve some HR administration features

The system understands the needs of education management in South Africa very well, at a very reasonable price point.

Not intuitive to use, the underlying technology (Oracle) is expensive to license and support. It is not provide a modern user experience.

We are able to find automated solutions and digitalize functions within the institution

Integrated with other environments and third party ERPs

Expensive to develop and maintain. The cost of having changes or developments made on the current system are too high

The software has capability to integrate modules together to create a flexible environment for operations and reporting. The consistency and the longevity of the ITS Integrator offers excellent path to improve institutional processes and plan ahead for academic years. The software equally provide flexible compatibility to integrate the sources with other systems

There is room for improvement in terms aligning the software capabilities and features for varying environments, customers or clients involvement in newer versions of the software remains pivotal to the expectation of the clients and the functionality of the system.

I like INT4.1 easy to use, the reports generated from it are very good to use in decision making.

The reports generated from all subsystems and the set-up not hectic, the maintenance of the system is not so difficult.

After sale support should be improved to clients, and more technical support or continues free trainings via webinars will go a long way to enable clients to navigate the system with ease.

Ready made Jasper reports are assisting decision makers to make fully informed decisions.

Jasper reports are tailor made as per the TVET sector demands, the reports are assisting to support College units (Finance, SCM, HR and Students), DHET, NSFAS etc.

Adapt IT must conduct a study based on usability as most of the users are not fully utelising the software due to capacity matter.

The ITS Integrator is the most reliable ERP system, it has Finance management, Procurement , student administration, payroll, asset management, space management and report in one system. The new reporting feature which provide nice reports, easy to use.

The current ITS integrator version has some java form which require java installation on the PC.

a powerful tool

Student Management Finance Payroll Supply chain

application portal is missing some important information

ITS is very good system for Student management data but with other modules like HR, Assets and Finance management improvement is needed.

Most impactful is Student management. Is easy to manage student data

If they can use recent technology that can easily integrate with other systems

I once got training and only got to use the skills in about 5 months later when I had forgot EVERYTHING THING (including what it is called) and was asked to report (I'm not sure what report cause I didn't even understand what they wanted till this day).

Has a lot of functions and therefore allows one to do a lot of things.

The tabbing and sifting through too many questions and it looks intimidating. Its very easy to forget when you haven't used a functionality in a while.

Presentation especially erecruitment as well as leave administration

To be noted when fully implemented the system