About monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows for ease of use and flexibility to onboard any team and manage multiple projects across the entire team. With a variety of productivity features such as time-tracking, an integrated kanban board, automated notifications, workflow automation, dependencies, multiple views and calendar integration, teams can achieve better and faster results for every project milestone.

monday.com offers a collaborative environment that allows project members to communicate, create a knowledge base and share files, images, designs, and other spec...


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Supported Operating System(s):

Web browser (OS agnostic)

2,542 Reviews of monday.com

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,710)

1,710

4 stars

(705)

705

3 stars

(95)

95

2 stars

(17)

17

1 stars

(15)

15

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2542 results

September 2020

User Profile Picture

Jeff from SalesPad

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Project Mgmt Software I've Ever Used

I've been using Monday.com for a few years (at the time of this review) for a number of personal projects, more importantly in my career to manage tickets and many different kinds of projects for my IT Department and for software and hardware implementations.

Pros

Monday.com is absolutely amazing! It's extremely intuitive and simple to get up and get using! The different ways that you can setup your Project Boards make it extremely flexible and powerful. I've used other Project Management Software programs, and there isn't anything out there that compares. There are a lot of options for add-on's as well, and more are added monthly. Their how-to videos and great online documentation/help make it simple to get the most from Monday.com. Being able to set the combination of statuses and priorities help you stay focused and the collaboration functionality of the software is also intuitive and powerful. This makes completing projects both fun and productive!

Cons

The software is expensive...particularly compared to competing projects, but don't let this scare you away. Once you get through the free trial period, it will be apparent that it's worth the extra money to use something that's so simple yet powerful and flexible.

Reasons for Choosing monday.com

Monday.com is simply more visual in the way it manages projects, more flexible in it's setup, and has far more features that the competing products.

Reasons for Switching to monday.com

Monday.com is much more intuitive, much more visual, flexible, and has a far deeper feature set and better overall integration options.

July 2020

User Profile Picture

Adir from Squareloot

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

A robust project management tool for every need

Monday.com helps team collaborate and manage projects of any sort and size easily, with fully customizable dashboards and task lists.

Pros

Monday.com is almost too good to be true. It's flexible, it comes with a ton of customizations and automations, and it lets you manage any type of project in whatever way you please. We're using it daily and it makes our lives so much better. Oh, and their support is superb.

Cons

First off, pricing. Monday is not cheap, and they charge by sets of seats instead of individual seats. So if you're a team of 6 - you have to pay for 10 seats, which - on a software that isn't too cheap - can be pretty annoying. On top of that, their Android app is sub-par, and I find myself using the mobile web version instead of the dedicated app.

Reasons for Choosing monday.com

Monday seemed to be better suited for supporting larger teams and more projects simultaneously - plus they have more automations and integrations, which was crucial for us.

Reasons for Switching to monday.com

Monday seemed to be better suited for supporting larger teams and more projects simultaneously.

Response from monday

Replied July 2020

Hey Adir - thanks for taking the time to leave a review. We're happy to hear that monday.com has made your lives easier and you've had a good experience with our support team. As for our pricing, we hear you and understand where you're coming from. We're always working to improve our pricing approach, and appreciate your feedback.

November 2021

Christopher from Teachstone

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2021

A Case of the Mondays.

Monday.com has allowed me to streamline my daily and weekly team stand-ups and to track project completion in real time. I've also been able to leverage the tool for collaboration and project management with individuals outside my company which is a useful feature of monday.com.

Pros

Monday.com has a simple user interface that allows my geographically diverse team with varying comfort levels with technology to collaborate projects and track progress and project completion.

Cons

There is limited reporting functionality available within Monday.com. This is not necessarily an issue for my use case, but it may be an issue for some and it would be beneficial for the software to provide broader reporting options.

Reasons for Choosing monday.com

Offered a stronger interface and greater functionality at a budget friendly price.

Reasons for Switching to monday.com

Monday.com offered greater functionality at an approachable price point.

July 2021

Tony from Primary Intelligence

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

July 2021

Marketing before product

They know how to spend money on marketing. For a while I couldn't refresh a web page anywhere without seeing another Monday.com ad. Unfortunately the were not building a robust product, and most of the successful Monday users I have encountered on the forums seem to fall into 2 categories: 1. They have introduced a material amount of custom code and API work to overcome the deficiencies (although why still pay them, I don't know) or 2. with a little creativity they could be getting the same work done (potentially better) with well designed spreadsheets, but lack the skills or something to do so.

Pros

It looks nice, and if you are in a hypothetical use case, it looks like it will work.

Cons

This is a cleverly designed spreadsheet replacement that doesn't do much more. The ability to manage structured, relational data is virtually non-existent. I should be able to have a relationship in one place, say between an account and a sales person, or a project and a project manager, and somewhere else when I reference that account or project, I should be able to reference the project manager or sales person. But you can't do that here. To make it even crazier, you can mirror data so you can SEE it where it should be (sometimes) but you can't actually use it! The automations and other parts of the software they tout so highly don't recognize the data that is visually present. So far, everything I have tried to do with their software has been a no-go, and their support response is prompt, polite, and weak/useless. They round-robin active support issues so that even on the same issue you are starting over again with every email. This company is a mess and everyone who invested in their recent IPO has been dupped.

Reasons for Switching to monday.com

We needed a more robust system. This isn't it. I could do everything I'm doing in Monday today in spreadsheet, and I could do it better and for no cost. But I don't want or need spreadsheets. I need what all of their ads promised me. A functional work operating system that would manage my data in a user friendly way and allow teams to collaborate on getting work done.

Response from monday

Replied July 2021

Hi Tony, thanks so much for your review. We will let the team know about your feedback, so that we can make monday.com better for all users.

September 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Right Performance and user friendly CRM Tool

Monday.com is an helpful CRM tool, I find it very useful because of its user friendliness, pipeline management, marketing campaign management. They do allow a 14 days trail with no credit card required to test the useful functionalities of monday.com Since it is web based it is easy to use I said lightweight app page.

Pros

Monday.com helps team members to analyze task quickly that they need to work on, workflows are based on the collaborative needs across department such as IT management and administrator team to ensures the stage gates are rightly set for an efficient collaboration. The inbuilt Project management tool can adopt the kaban or gantt chart style for those who love project updates on those charts, Especially useful for users who are used to the traditional type of Project management functionality, and the updates bar in real time. The interface is very neat and colorful, there are multiple widgets and apps that we can add in to the page. The best feature that I like is the ease of use to set up a project dashboard and to add the workflow for the communication and notification with tasks that are needed for the project.

Cons

Monday.com have to bring back their phone support which got stopped due to the pandemic. Non registered users cannot see any data or reports even in view only mode, so managing users info has no value with out getting them registered on monday.com. Have limited software integrations such as slack and even few certain exchange emails.

Reasons for Switching to monday.com

Sales Force is leading tool but their UI is complex for business users