All Swaarm Reviews
1-25 of 28 Reviews
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Andrey
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Swaarm makes life easy
Very good! this is the iPhone in the world of tracking platforms
PROSSpeed, good and convenient design, in general a very good product
CONSSometimes there are glitches (very rare)
Reason for choosing Swaarm
Price and convenient design
Vendor Response
Dear Andrey, Thank you very much for taking the time to review Swaarm. We are thrilled to read that you are happy with our platform and would like to sincerely thank you for your kind words. We will continue to develop Swaarm even further so you have even more features and functionalities at your fingertips. Best, Your Swaarm team
Replied June 2023
Tudor
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Swarm Review
Our experience with Swaarm is a very good one overall. We are growing pretty fast but we did not encountered any technical problems with the platform because of this ( although it might be expected in this situations ). The integration with our partners was always smooth and most important, very fast. Also, an important point is that, given the traffic volumes that we are running we consider that we got a good deal in terms of pricing. Our business would not exist with a premium priced product. It was also very nice the fact that our suggestions ( that are usually about UI ) are taken seriously and some were implemented. Very important I would say is the fact that Swaarm tracking and comprehensive reports about conversions helped us settle a few disputes with our partners.
PROSFirst impression with Swaarm was great because we got a lot of help from their customer support team with setting up the account and the first actions and tasks that were necessary when we started. This support made us less anxious about using the product in the future but truth be told we did not need a lot of help from there on because, with the exception of some very advanced features, the platform is very intuitive and very user friendly, which is the other great thing
CONSSome of the advanced features have a steep learning curve.
Reason for choosing Swaarm
We choose Swaarm over some products because of the pricing and over other products because of functionality and overall reliability
Supriya
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
User Friendly Platform
My overall experience has been very good. It is very easy to implement with ad networks. I like the ease of use of the software. The dashboard is easy to navigate and self explanatory.
CONSThe conversion scrubbing process in Swaarm is difficult compared to other tools I used in past
Reasons for switching to Swaarm
For Cost effectiveness
Vendor Response
Dear Supriya, Thank you so much for taking the time to review Swaarm. We are very happy to hear that you are enjoying your Swaarm experience, especially the customer support, ease of use of the platform and the dashboard navigation. We noted your feedback and will take it into account! Your Swaarm team
Replied August 2022
Eugene
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Swaarm' review
What I like the most comparable to previous experience - its possible to download the data almost from any place on the platform, so what I discovered for myself is a fast transfer of displayed data into reports that I can use anywhere.
PROSThe product appeared to be easy in use and quite fast in extracting the data without refreshing the page. Additionally, dev team reacted rapidly on enhancements suggestions and made them live quickly enough
CONSYes, I am still looking for possibility of wider data displaying than 25 lines per page :D And also, faced some troubles with advertisers integration because the initial process was different than I used before on Affise, not having experience of dealing with other 3rd party platforms. But it was also improved afterwards and now the process is clear.
Reasons for switching to Swaarm
Due to internal disagreement about future conditions
Ignacio
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Currently our go-to platform.
We work alongside Swaarm very closely since start and they have always been supportive and open to listen to our feedback. Overall the experience has been very positive and we are eager to keep exploring the possibilities the platform offers us, as an agency and as an ad-network.
PROSIt's not easy to mention only one thing we like the most, but we find the Optimizations feature very useful. With it, we can align our campaign goals with the traffic we are delivering. Swaarm's flexibility and the human interaction with their support team, makes it an enjoyable experience and a powerful tool to use.
CONSAt first, the experience could seem overwhelming but once you understand the dynamic of it and the different features, it turns out to be a powerful and holistic ad-tech platform.
Reason for choosing Swaarm
First off, it would cover our current needs and it was aligned with our foreseeable future ones. Pricing was accessible and the integration seemed to be smooth and painless.
Reasons for switching to Swaarm
Mainly due to costs. These were increasing as business was scaling.
Vendor Response
Dear Ignacio, We are thrilled to read your comments about Swaarm. Thank you for taking the time to leave a review on Capterra. We highly appreciate it and assure you that we will continue to provide you with the most innovative tracking solution and excellent customer support! Your Swaarm team
Replied March 2023
Tunahan
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A must for performance marketing
The best part about Swaarm is that it combines the best features from many other platforms and then improves upon them. We have switched to them due to this very reason - their fast support coupled with strong servers and great integration guides & API set-ups enable us to work fast and efficiently.
CONSThe only downside to Swaarm is that you would have to have some technical knowledge to fully grasp the platform.
Vendor Response
Dear Tunahan, Thank you very for taking the time to review Swaarm! We truly appreciate your feedback and we are pleased to read that you are happy with our platform. We are looking forward to delivering even more great features in the future! Best, The Swaarm team
Replied August 2022
Alina
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Tracking Partner I have ever used!
Swaarm is the most efficient tracking platform I have ever used. The features are brilliant and the support is awesome. It has a lot tools which other platforms don´t have for example: Scan Tool and Push Tool. The reporting makes it super easy to find what you are looking for and the API is used super quick and easy. With the transition to Swaarm everything was done via API and no revenues/conversions were lost. Best Tool ever!
PROSThe API, the Scan and Push Tool, that everything is super fast and understandable. The customized reporting is awesome and with the Explorer you have kind of an online excel version where you can combine all data how you like.
CONSNothing! It has all you need and if not you can open a ticket to Support and they will add it on their list.
Reason for choosing Swaarm
n/a
Reasons for switching to Swaarm
The additional features Swaarm has. Affise had a lot loading problems and conversions were missed.
Vendor Response
Dear Alina, We were thrilled to read your kind words about your experience using Swaarm. We highly appreciate it! Thank you for taking the time to review Swaarm and for highlighting your favorite features like the Push Tool, Explorer and Scan Tool. We will continue to deliver the best tracking platform and customer support for you. Kind regards, Your Swaarm Team
Replied August 2022
Or
Verified reviewer
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Swaarm is a great performance marketing tool really helpful & good value
Very good performance marketing tool. Highly recommended.
PROS24/7 support.Very clear & easy to use.All new ideas & features are developed fast.
CONSReally nothing, the software helped our business a lot.
Reasons for switching to Swaarm
The value of Swaarm is much bigger then my old platform.All the features are much better.
Vendor Response
Dear Or, Thank you very much for taking the time to review Swaarm. We strive for high customer satisfaction so we are thrilled to read that you are happy with our platform and service. We will continue on providing you with the best tracking platform, innovative features, and excellent customer service. Best, Your Swaarm team
Replied March 2023
Liza
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Amazing platform & friendly support team
I like swaarm mostly for a variety of helpful automatization tools and fast API.The support team is always ready to help you with any questions, furthermore you'll receive weekly tips with helpful details and suggestions.
CONSNothing, for me it's the best platform, I used to work with.
Vendor Response
Dear Liza, Thank you for taking the time to review Swaarm! We are excited to read your comments and our Support team is thrilled to be mentioned as well! We will continue to bring you the best platform and features available! Best, Your Swaarm team
Replied June 2023
Puneet
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Swaarm Platform Review
Overall experience has been great.
PROSGreat onboarding experience, super fast, good reporting and features.
CONSPricing is a bit on the higher side. No fraud suite.
Vendor Response
Dear Puneet, Thank you for taking the time to leave a review of Swaarm on Capterra. We are thrilled to hear that your Swaarm experience has been great. We will share this positive feedback with the team and continue to provide you with the best reporting features. Best, Your Swaarm team
Replied March 2023
Mike
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Fresh and Straight Forward System
The system is fully automatic, it helped us to gain more revenues with less man power. The system is stable, very fast in every aspect such as reports, features, API, integrations, etc. Feature innovations are delight, we see a great value in the parallel tracking, Automation, Optimization, auto approval features. The system is a hefty package full of goods.
PROSThe integration, the usage, the features are well done and working really fast and accurate compared to other systems.
CONSThe postback structure could be less "open", but it works well.
Reasons for switching to Swaarm
Mainly due to the technical side
Vendor Response
Dear Mike, Thank you so much for taking the time to review Swaarm. We are very happy to hear that you are enjoying your Swaarm experience! We will continue to provide you with the best ad tracking solution and customer support. Best, Your Swaarm team
Replied August 2022
Carlos
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
User friendly and always improving
Amazing experience. The support team is really good and the platform is very intuitive, very recommended
PROSIt's very easy to combine metrics and evaluate the performance of our campaigns. Also very easy to apply optimizations
CONSNothing to dislike in this platform, I like all its features
Reasons for switching to Swaarm
Cost
Vendor Response
Dear Carlos, Thank you for taking the time to review Swaarm. We are delighted to hear that you are happy with your experience in using the platform. We will continue to provide you with the best ad tracking solution and customer support. Best, Your Swaarm team
Replied July 2022
Marco
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
Satisfied with Swaarm
Stable and easy to use at a competitive price.
CONSThere really aren‘t any cons using Swaarm.
Vendor Response
Dear Marco, Thank you very much for taking the time to review Swaarm. We highly appreciate your comments and we are delighted to hear that you are satisfied with the platform. Your Swaarm team
Replied March 2023
Mary
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
One of the best, budget friendly platforms in our space
Platform is very easy to use. The Wiki they included contains a lot of information for things that aren't quite clear. Customer service always responds within 24 hours, even on weekends. Affiliate, Advertiser and campaign set up are all very easy. A lot of targeting and optimization options. Very robust platform for the cost.
CONSI wish there were more detailed click reports that were easier to access. Click reports are very essential to identifying fraud. Also, there are minor blocking and optimization/targeting features that are available in other platforms and not here. I believe a lot of what I've been looking for have been added to future updates and is in their roadmap for upcoming quarters.
Vendor Response
Dear Mary, Thank you for reviewing Swaarm on Capterra. We highly appreciate your time and your positive comments, especially about our Client support team and the ease of use of the platform itself. We are continuously working on further improving the Swaarm platform and on introducing new and innovative features for our clients. Your Swaarm team
Replied September 2022
Asya
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Advanced features and great support
The reporting features are very advanced, you can literally slice and dice the data in any way and extract information that is relevant for you. I definitely love that about the platform, as it gives me the possibility to access information easily and dig into problems in an instant. Also, the platform has a variety of automated optimization rules that makes campaign management less time-consuming and more effective. Above all, the Swarm Team is simply a bunch of dedicated professionals, with deep knowledge and experience in what they do, with a great attitude towards their clients and big friendly smiles on their faces. The timely support that we have received so far from them is highly appreciated by our team and makes us confident with the choice that we made when choosing Swarm.
CONSThere are some small features that we are not necessarily missing but would make our work easier. However, we are certain that Swaarm is constantly working towards improving its UX and adding the features that matter to its clients.
Vendor Response
Dear Asya, Thank you so much for taking the time to review Swaarm! We are very happy to read your complementary comments! We are working hard to further improve the platform features to guarantee an even better user experience. Thank you for your continued support!
Replied July 2021
Kurt
Marketing and Advertising, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to use!
The support team is really helpful! They offered SQL for the data analysis.
CONSThe partner platform can be offered more details for the partners, such as, on time data analysis.
Vendor Response
Dear Kurt, Thank you for taking the time to leave a review of your Swaarm experience. We are delighted to hear that you are satisfied with the platform. Especially our support team will be pleased to hear that they have been highlighted! In fact, we are happy to report that we do have a reporting tool on the partner dashboard that shows real-time data but if you have anything specific in mind that you would like us to build for your partners, please share the details with our tech client service team, who will be very happy to look into the details. Best regards, Your Swaarm team
Replied August 2022
Diana
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent software and support team
Very Satisfied. It was a good decision to switch to SWAARM.
PROSGood interface, easy to use, support never let down, pretty prompt, and very very knowledgeable.
CONSCan't really think of anything. So far, did not have any issues.
Reasons for switching to Swaarm
Swaarm provided more features relevant to our business. Also, the software is top-notch.
Vendor Response
Dear Diana, Thank you very much for taking the time to review Swaarm. We strive for high customer satisfaction so we are thrilled to read that you are happy with our platform and service. We will continue on providing you with the best tracking platform, innovative features, and excellent customer service. Best, Your Swaarm team
Replied September 2022
Gayane
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Swaarm you are the Bests!
Its having so much interesting tools, which make working much more comfortable, fast, easy. Swaarm Team you are doing best! Would also like to add about support Team - very fast with help topics, appreciate it!
CONSOptimisation tools, Push tools, Explorer!
Vendor Response
Dear Gayane, Thank you very much for taking the time to review Swaarm. We are pleased to read your positive comments about our platform as well as our support team. Thank you for your continued trust. We are looking forward to continuing to provide great service to awesome customers like you.
Replied July 2021
Mikita
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
I like Swaarm a lot! Especially how the support works! [SENSITIVE CONTENT] thanks a lot!<#
How smooth it is, also the way of work of support and how easy it is
CONSProbably nothing, right now i cant say what a dont like
Vendor Response
Dear Mikita, Thank you very much for taking the time to review Swaarm. We highly appreciate your comments and we are delighted to hear that you are happy with the platform and our service. Your Swaarm team
Replied September 2022
Sameer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Seamless software
Seamless
PROSWe moved to Swaarm around a year back and absolutely love using it. It is very user friendly and loaded with features.
CONSThere is always scope of improvement. Can't pinpoint anything to be honest.
Vendor Response
Dear Sameer, We are absolutely thrilled to read your comments about Swaarm! Thank you for taking the time to leave a review on Capterra. We highly appreciate it and assure you that we will continue to deliver the most innovative tracking solution and excellent customer support to you! Your Swaarm team
Replied September 2022
Ran
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Swaarm Review
Very good experience, some crucial features are top notch comparing to the competitors, support is effective.
PROSSome features as the VTA support are the most tech advanced and compatible comparing to the competitors .
CONSUser interface can be more friendly and intuitive.
Vendor Response
Dear Ran, Thank you very much for your review! We truly appreciate your feedback and we are pleased to read your complimentary comments. We are looking forward to delivering even more great features in the future to you. Best, The Swaarm team
Replied August 2022
Victor
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Congrats!
Is easy to use and client services is very friendly and quick responsive
CONSSometimes is slow. A mobile app version would be amazing
Vendor Response
Dear Victor, Thank you for taking the time to leave a review of Swaarm on Capterra. We are thrilled to hear that you are happy with the ease of use of the platform and with our client services. We will share this positive feedback with the team. Best, Your Swaarm team
Replied September 2022
Iuliana
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Amazing team that makes this product so good
I like a lot of things about Swaarm, mainly it is their support team that helped me 100% on the cases I had. Additionally the dashboard contains all the information you need for a quick check. It is indeed a great experience on the reporting side as well, campaign optimization and many many others.
CONSFor now, I don't have it maybe later I will realize that there are additional features I would use.
Vendor Response
Dear Iuliana, Thank you so much for taking the time to review Swaarm! We are very happy about your positive feedback, especially about our Support team. We are glad to have you as our customer and will continue to deliver excellent customer service and to provide you with the best features you could ask for.
Replied July 2021
Domingo
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
One of the best performance-based trackers
Highly Satisfied.
PROSPros: -Tools Easy to Use -Several features available nowhere else -Fraud Detention Filters -Automated Optimization Rules -Affordable Pricings
CONSCons: -Unability to integrate programmatic partners -No SDK
Christina
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Tracking and Reporting
Very positive as every request is being handled with care and when issues arise are being solved fast.
PROSThe product is very easy to use and navigate. Reporting is down to detail and there are always updates to improve even further the product.
CONSIt would be great if there was on the Dashboard not only offers and Advertisers Performance but also per Country.
Vendor Response
Dear Christina, Thank you very much for your review! We highly appreciate your feedback and we are pleased to read your complimentary comments. Additionally, we are happy to inform you that we now also offer the performance by country on the dashboard, making your user experience even better!
Replied May 2021