Tapfiliate

RATING:

4.59

(61)

About Tapfiliate

Grow your business with Tapfiliate, an all-in-one cloud-based affiliate, referral, and influencer marketing platform. With over 30+ plug-and-play integrations, Tapfiliate is an affiliate tracking platform that allows businesses within the eCommerce and SaaS industries to create affiliate marketing programs that integrate seamlessly with any site. In just minutes, businesses can set-up and integrate Tapfiliate on any site by adding pre-formatted code into any website codebase. Features include brand management with white-labeling capabilities, custom referral links and coupons, automated commissions and payout functionality, performance management, workflow automation, an all-access REST API, and more. From recruitment to payout, Tapfiliate is able to track all affil...

Tapfiliate Pricing

Monthly subscription, cancel any time. 14-day Free trial. Pricing plans: Starter: $59/mo, Essential: $89/mo; Pro: $149/mo, Enterprise plan available.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

Create a sustainable engine of growth with a referral program. With our Affiliate Recruitment feature, automatically invite new customers to promote your brand.
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Tapfiliate Reviews

Overall Rating

4.59

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 61 reviews

User Profile

Shayne

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

April 2019

The best Cloud-Based Affiliate Tracking Software that I've used so far!

Tapfiliate has played an instrumental role in setting up and growing our affiliate network. Since we deal with a SaaS product, sometimes I feel as if Tapfiliate was tailor-made for us! I love how they have given equal priority to the administrators as well as the affiliates who use our network. Apart from work purposes, I also use Tapfiliate on a personal basis for my Shopify store (which highlights how easy is it to integrate Tapfiliate with almost any platform that you are working with). TIP: If you are new to Affiliate marketing, you can make use of the free 14-day trial to get the hang of things, while working on your learning curve. However, you're going to have to select a payment option before you start your trial.

Pros

1) User Interface: Tapfiliate has a wonderfully laid out and robust looking user interface that is easy to understand and adapt to. This is, however, just my opinion. A few of my colleagues think otherwise, but our affiliate division seems to love the software. 2) Set-Up & Integration: Tapfiliate allows you to establish your own affiliate program within minutes. It is also very easy to implement your tracking code to your website, after which you can start recruiting affiliates immediately. 3) No Holes In Your Bucket: Tapfiliate, unlike other similar software, doesn't charge you a transaction fee! Instead, they have different pricing modules that are based on the number of affiliates you have, clicks, impressions, conversions, etc. I think that's pretty fair. 4) Motivate Your Fleet: Tapfiliate makes it possible to give your affiliates short and beautiful looking links that don't look cluttered and chunky. But that's not all! You can give your affiliates their own promo codes to share and also reward them for it. There is also an enhanced social affiliate sharing feature that's available to use. 5) Versatility: Tapfiliate allows you to maintain more than one group of affiliates at a time. What makes this software really versatile is that you can pay your affiliates in different currencies! 6) Top Notch Customer Service: Customer Success Representatives are quite understanding and very patient and respond very quickly.

Cons

1) Slight Learning Curve: For most people who are new to the whole process of setting up an affiliate program, there's a possibility that there would be a slight learning curve involved. Of course, after that has been achieved, Tapfiliate can be very straightforward and fun to use. 2) Newsletters: I wish that there was an inbuilt feature for this purpose. Currently, I use MailChimp to send out affiliate newsletters. Still not a deal breaker, though.

Aleksandr

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2021

They just got better.

Tapfiliate had very poor start. Not great, but well above "good" as for now. Overall I think they are putting a lot of efforts to become best.

Pros

Tapfiliate certainly worth trying, there are still some caveats but they do change every month to the better. It was a huge pain to integrate with tapfiliate few years ago. I can't even think there to start, cuz nearly everything was broken in one or another way, starting from software, continue with documentation and ending with pricing. However they did a great job and now it is quite a mature product.

Cons

There is a discrepancy between pricing and functionality. Their API changes sometimes breaks things.

Reasons for choosing Tapfiliate

We didn't. As I said, tapfiliate sometimes just breaks things so we ride with Tapfiliate AND some of it's competitors.

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

July 2019

Tapfiliate

Pros

For basic integrations, getting up and running with Tapfiliate should be very straightforward. They have a built in affiliate portal with assets you can upload.

Cons

We have a complex integration case. We have a subscription SaaS product and each time someone that is referred pays, we want to add onto the conversion amount. This case should be covered by Tapfiliate (by hooking in with the Stripe Webhook in our case), and we've followed the API instructions to a T, but with no success. We've reached out multiple times to Tapfiliate and we have received no response over the course of 12 months.

Response from Tapfiliate

Hi there! Thank you for writing to us! May I ask which channel you used to reach out to us? We handle all our inquiries through our support chat. Also, just last week we released a new Stripe Integration that can automatically handle SaaS recurring cases. You'll no longer need to call in a developer to set this up on your end. :-) You can check out the new integration here --> https://tapfiliate.com/docs/integrations/stripe/ We'd really appreciate if you could get in touch to discuss your situation, and we'll be happy to get you on the right track. Hope to hear from you soon!

Replied July 2019

Tõnis

Company size: 11-50 employees

Industry: Accounting

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

TapAffiliate - teach your customers to Sell for you!

The support is always here and systems are working well. I have not had any cases where tracking fails. Also, there is a decent number of customizable setups I can do without involving IT.

Pros

I like that it gives me the option to track customers who are active in the community. Our sales are highly dependent on word of mouth and I feel that TapAffilaite gives extra boost

Cons

I feel that the Payout tracking system could be more clear. I have to export stuff and not sure which conversions have been paid. Integration with stripe would be nice.

Anna

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2020

There's still room for improvement

It's a good tool, does what it has to do for a good price, but a UX designer could improve a lot on it. Sometimes I stumble upon odd icons that mean something very different from what they do. Some of the settings are oddly placed and they are hard to find unless you use them daily. Nothing frustrating though. I'd say that Tapfiliate is a really good option - but I'm sure there are better tools out there too.

Pros

Tapfiliate is fairly simple to set up and manage. It has enough features without being overwhelmingly feature-rich. Support is very quick and friendly. The team listens to feedback and they try to improve the software. The tool pretty much pays for itself, as our Affiliate Program - even though it's a small one - brings in more value than the product costs.

Cons

I preferred the previous dashboard - it was easier to see the important KPIs at a glance. The Asset library could be improved, as it is a bit hard to browse and manage. Navigation and settings are a bit silly here and there. It's more funny than annoying.

Reasons for choosing Tapfiliate

I didn't choose Tapfiliate, but I wouldn't want to switch for another tool.

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