All MailMaestro Reviews
1-25 of 50 Reviews
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Umar
Verified reviewer
Cosmetics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Gets the job done
Overall, it's a great tool for email marketing campaigns. Also, for routine emails, it's a great tool to save time and generate quick replies for general emails.
PROSMailMaestro generates high-quality text that is clear, concise, and grammatically correct. The interface is clean and simple, and the instructions are clear and concise.
CONSIt can be slow at times, especially when generating large amounts of text. Also, it does not analyze the email and suggest replies.
Michelle
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
MailMaestro to the Rescue!
I've found my new AI-superhero. I am absolutely obsessed with this tool and think it is the luster that is missing from ChatGPT3. I love the ability to change the tone of the email in order to apply it to different audiences that all need to receive the same message. Not to mention changing the language? As a realtor with Spanish-speaking clients for whom I have to manually translate a lot of information for, this is an absolute gamechanger! This has also been a godsend for me as a ADHD sufferer that struggles to write the simplest of emails sometimes. Communication is a huge part of relationship building and sending out one-size-fits-all emails that are tailored specifically to YOU are always fun to read and increase feelings of bonding that humanize the situation. Yep, all through email.
PROSThe biggest impact is the simplicity of the product and how easy it is to use. I usually don't pay much attention to add-ins for Outlook to be honest, but the colorful logo pulled me in and I'm glad it did. I love the ability to change the tone of the email and even the language!
CONSI genuinely don't see how it can be improved for what it is. It is the PERFECT Microsoft add-in. Now, if it was or is going to be a standalone product then it is a great starting point for building in many new wonderful features but I personally don't think anything is wrong with it as-is.
Vendor Response
Hey Michelle, thank you so much for sharing your feedback with us. We're thrilled to hear that you found our product to be simple and easy to use. It's great to know that the colorful logo caught your eye and that you're happy with the ability to change the tone of your emails and even the language! We appreciate your kind words and are glad that we could be your new AI-superhero. It's awesome to hear that our tool has been a gamechanger for you as a realtor with Spanish-speaking clients and as an ADHD sufferer. Thank you for choosing our AI and we hope to continue providing you with the best possible experience!
Replied April 2023
Yash
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
It is a great app which is available to masses at a steal rate
I love that it automatically types out complicated and long emails even though sometimes, it will require much editing to get the message across. I have been using it for free; it is a great additional tool available to professionals.
CONSThe ease of using this app could be improved and accuracy to understand the prompts and responses could also be better fine-tuned.
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
easy to use and extremely useful
i m able to write elegant, correct and punctual emails both as an initial compose or as a replay, with minimal effort and with great time-saving.in addition, it maintains high confidentiality of the information
PROSit is very easy, and fast but very useful and effective
CONSsuggested features could be:the ability to summarize a long email thread.the integration with calendar to send meeting proposition
Vendor Response
Thanks for your kind feedbak! Glad to know that MailMaestro has been very easy, fast, and effective for you -- the team will be thrilled to hear this! We also appreciate your suggestion on being able to summarize long email threads and integrating with calendars to send meeting propositions. This will be raised to the team so we can further improve our product!
Replied April 2023
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Very impressed with MailMaestro
So far so good. This has been a great product to use compared to others out there. It makes it very easy to respond to emails without needing to sit down and properly write out the perfect response. I just put in what I want to say and amazingly, it creates exactly what I am looking for.
CONSI wish it would take more into account what was said int he past, and maybe automatically create responses.
Anonymous
51-200 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2023
Get an AI to assist you to type important emails
I would love the NLEs to improve to such a level that it will be trusted in the industry.
PROSThe premise that that a natural language engine can generate email messages is fascinating and something I would love to see in the future.
CONSThe interface felt a bit lacking but not clunky. Also the forced "signature" that I had to keep deleting the email before sending it, made the process a bit tedious, but then again, it was a free trail.
Vendor Response
Thanks for trying out MailMaestro and sharing your thoughts with us! We're stoked to hear that you find the idea of generating emails with a natural language engine fascinating. We appreciate your feedback on the interface and the signature feature. We're always working to make our product better, and your comments will help us improve. If you have any other feedback or ideas, we're all ears! Thanks again for trying out our product.
Replied April 2023
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
Useful tool to help you answer your emails with Outlool
Extremely use of use product . Cool interface and personnalisation options
CONSnot always accurate when answering in french for example
Vendor Response
Hi there! Thank you for your feedback. We appreciate your positive comments about MailMaestro's interface and personalization options. We also appreciate your thoughts on the accuracy when answering in French We'll pass this over to our team so we can further improve!
Replied June 2023
Josh
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
MailMaestro is a really quick and easy way for folks to dip their toes into AI for email
MailMaestro is a dead simple to use and integrates with traditional email platforms like desktop outlook. If you're curious about AI email authoring, but don't want to commit to spending much if anything - MailMaestro is a great place to start.
PROSThe outlook add-in is fantastic and allows me to pop open a MailMaestro window quickly - tell it what I want it to produce and in what tone - then it instantly fires it back at me for potential inclusion in an email. It's seamless and can really save time structuring and writing emails that are thoughtful and thorough.
CONSI wish there were more options and training that can happen to teach MailMaestro what I like and expect from it's generated content.
Hunter
Verified reviewer
Logistics and Supply Chain, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed May 2023
Nifty, Creative and the ability to maximize efficiency.
Work efficiency around custom, personalized emails.
PROSMailMaestro being built into Outlook is extremely nifty and handy to maximize work efficiency.
CONSToo many free services exist with AI on the upbringing, it's a personal opinion of mine that services such as this should be free.
Umesh
Verified reviewer
Consumer Electronics, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
simple email building tool
excellent tool
PROSsimple to use & just enter few words which will produce well constructed email
CONSit generates automatically the signature
Vendor Response
Hi Umesh, thanks for your feedback! Glad to hear you find using our AI simple and easy to use. The team will be thrilled to read all about this!
Replied June 2023
Juan
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
My Everyday Email Assistant for Perfect Tone, Context, and Grammar Across Languages
Overall, I am very pleased and would definitely recommend to anyone looking to make their life easier as far as communicating and correspondence in general.
PROSI like the ease of use and efficiency in use.
CONSIt could look better and perhaps add more functions to tone, sentiment and context and purpose.
Reason for choosing MailMaestro
It was easily integradable with outlook.
Randa
Legal Services, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
very good product
it is very useful and good as we are writing lots of email daily , so using the mailmaelstro helped us a lot to write a professional letters
PROSwhat i like is that we combined the product to our emails easily and it is easy to use it to generate formal emails and reply to clients with perfect words , the product understand the content of email and generate response letter in a professional way
CONSthere is few languages , so we would appreciate adding more languages such Arabic language
Vendor Response
Thanks for sharing your feedback, Randa! Glad to hear that you find our product easy to use and helpful in generating professional emails. We appreciate your suggestion to add more languages, such as Arabic, and will definitely keep that in mind for future updates. Keep on writing those professional letters!
Replied April 2023
Danick
Chemicals, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Review
I like the way the context is valued in the text generation
CONSSometimes, the tone is not corretly selected.
Vendor Response
Hi Danick, thanks for your feedback! Sorry to hear the tone generated from the emails didn't meet your expectations. We're dedicated to make our product better -- would you be able to send us an email at feedback@maestrolabs.com so we can further improve?
Replied June 2023
LaRhonda
Warehousing, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Product
Thank you again for all your hard work and dedication to producing high-quality products. I look forward to continuing to use your product and recommending it to others.
PROSI wanted to take a moment to express my appreciation for the product you have provided. What I like most about it is how much it has helped me with my daily tasks.
CONSSince using your product, I have been able to streamline my work processes and increase my productivity. I appreciate the thought and care that went into creating such a useful tool. As of yet I haven't found one con.
Vendor Response
Hi LaRhonda! Thank you so much for your review. We're very happy to know that MailMaestro was able to streamline your work process and improve your productivity!
Replied April 2023
olga
Education Management, 1 employee
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2023
Feedback
it s innovative, once one is used to work with it, it is user friendly and helps generate good quality emails . it saves time and language, meaning syntax, gramar and spelling are correct when using different languages. i also like the fact that it allows me to customise my mails to the audience .
CONSi cannot include it in outlook and have to use outlook live and i don't like that. it bugs from time to time and i cannot paste the message in my mail or i loose the message and need to rewrite it.
kishan
Accounting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Time Saving
It has been fatastic. Glad that I discovered it
PROSI loved the fact it eases my burden especially on routine emails. Many of my accountants who are not necessarily language experts are saving time and my money by using this tool. Hats off to the way you have designed it. I personally installed it in atleast 10 systems. Keep up the good job and please feel free to reachout to me for any feedback from non native English speakers.
CONSI think installation took time rest was ok
Matt
Chemicals, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Game Changer
I use this to write e-mails when I know the basic premise of what I'm trying to say, but don't know how to say it. Or, it helps me say the same thing I've been trying to say (a million times) a different way. It's significantly decreased time required on sending e-mails.
PROSIt gives me the chance to instantly write e-mails that I would normally agonize over for 10-20 minutes
CONSI wish it was slightly smarter, and could better interpret the context, so that I wouldn't need some much manual intervention after the fact.
Hilary
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Time Saver
I love mail, maestro. It has saved me so much time writing and replying to emails. I love the new prompt feature that has post agendas. I like how it will do replies and take whatever content is in the email you’re replying to and go off of that. It’s very user-friendly. Set up to literally a minute. Definitely use this every single day.
CONSI wish that you could edit part of the generated reply, and keep some of the generated reply.
Hemanshu
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Super Easy to user and user friendly
I have used the MailMaestro on multiple occasions for sending emails to [sensitive content hidden]of our organisationand i was really impressed by the email that it generated for me to send it.Multiple times i didnt even have to edit the email.
PROSWorks with O365.It is very user friendly.Saves lot of time
CONSI don't know of anything so far that i do not like in the MailMaestro.
Arulraj
Oil & Energy, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Product Feedback from Arul
The best AI for outlook email I ever come across and i do highly recommend to many of my colleagues those who started using it already.
PROSPredefined Email template for setting up the meeting also the subject of the email
CONSthe default email signature is not really required
Reasons for switching to MailMaestro
It was a paid outlook add with minimum trail period.
Husain
Construction, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed April 2023
Good
Add on service helps to reach quickly and efficiently
CONSNot very reliable in tone, some times does not look natural
Vendor Response
Thanks for your honest feedback, Husain! Glad to hear that MailMaestro has been quick and efficient for you. We'll raise your feedback about tones to our team so we can improve it asap!
Replied April 2023
Hasan
International Trade and Development, 2-10 employees
OVERALL RATING:
2
EASE OF USE