Anypoint Platform vs Bandwidth

RATING:

4.4

(569)
Comparisons

Anypoint Platform has 569 reviews and a rating of 4.43 / 5 stars vs Bandwidth which has 128 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (569)
4.6 (128)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 12, 2023
November 22, 2023
Pros/Cons
  • Pros

  • I love the platform, there is a learning curve, but that's true with anything.
  • This benefit alone is an easy sell because it allows connected customer experiences across all channels. Easily unlock data from legacy systems.
  • Cons

  • Many bugs in the editor - showing errors where there are none, showing errors on the wrong lines.
  • Learning can be bit difficult at the beginning.
Read all user reviews
  • Pros

  • Good customer support, over all the software is easy to use. Overall layout is clean and doesn't have too many distractions.
  • The user friendly dashboard is great. I love the new number ordering section and how easy it is to upload line options for a large amount of numbers at one time.
  • Cons

  • Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming.
  • If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos