User Reviews Overview

Feature Ratings

Ease-of-use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Ratings Breakdown

5 stars

(23)

23

4 stars

(32)

32

3 stars

(6)

6

2 stars

(0)

0

1 stars

(2)

2

  • Pros

  • "It is quick to learn as compared to other BPM products. Deployments are quick and easy. UI is clean and responsiveness is built in. "

  • "Continuous delivery and deployment, easy development"

  • "Good service and a lot of investment been done on professionals utilizing this product."

  • Cons

  • "Even if Appian is working a lot on it, it should improve the low-coding features. Improvement of the form design not using sail. "

  • "It s missing some important features and tools in comparison at their competitors "

  • "Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers. "

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Showing -49 - 0 of 63 results

April 2017

Peter from BC Teachers Federation

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2017

Bc teachers federation Appian systems

I have managed the Appian systems through 5 versions and many application implementations. It is an excellent producer for application development, support no workflow. I thoroughly enjoy supporting the various servers and systems

Pros

Ease of enhancement, application and social media development

Cons

Complexity of some of the process models, difficult system to res,tart.

April 2017

Gabriele from QuintilesIMS

Verified Reviewer

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Great support and services

Adopting Appian was a fairly long affair for us, but I firmly believe, as I did then, that the opportunities for business transformation are huge. The software itself is still being honed and there are some aspects of usability that could use improvement. The user provisioning capabilities could be improved as well. The services offered by Appian PS are superior and the prod support experience is impeccable.

Pros

Flexibility and applicability. Multiuser and multi developer features. Technical support is outstanding.

Cons

The UI model could use more sophistication. The delivery model could use some simplification, especially the unification of design and designer. Provisioning users for complex apps with a large number of groups can be cumbersome.

April 2017

Parag from Bank of the west

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2017

Appian feedback 2017

Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities

Pros

Good workflow capabilities

Cons

Very basic ui Immature deployment and monitoring capabilities

January 2018

Vijay from Infobahn Softworld

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Appian - the perfect BPM tool that has Agile in mind

Pros

Its low code platform allows for rapid development, which fits well with the Agile framework. The user experience is enhanced with standard interfaces that are familiar throughout the Appian package. Appian has covered all the bases with all the plugins you could possibly need. From web APIs to SQL integration.

Cons

Appian lacks in on-premise support for high availability requirements. Appian training is linear and does not cater for real life problems. On-premise organisations suffer from the multiple releases/updates throughout the year. It seems every release has major updates.

April 2017

Amir from IESO

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Appian Developer

Appian is very great platform to build a wide range of application. It features many integration points with other platform and rapid user interface development

Pros

Multiple integration points and easy to use interface, multiple browser support and rapid user interface development

Cons

No much customization for user interface

April 2017

Nathan from Sunsuper

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Financial Services Review

We are using Appian as a core system as part of our wider transformational program. Changing the way we engage with customers and speed to innovate.

Pros

Speed to use and deploy functionality. Overall customer support and service. The Appian Labs offering is great to better know the solution.

Cons

Nothing really

April 2017

Omkar from Mphasis

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Excellent BPM platform

It's a great platform to develop and deploy application in a faster way. Continuous delivery and deployment can be easily achieved with Appian platform.

Pros

Continuous delivery and deployment, easy development

Cons

Process model design and implementation is not that easy, Reporting for huge data affects the performance

April 2017

Frederic from GRDF

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

April 2017

Grdf appreciation

A lot of features for the next release. We are waiting for since few months, it's why we are developing custom api and too much custom plug in.

Pros

Easy to create custom development. Easy to understand. Enable to do everything

Cons

Tempo, so poor and non flexible. Process Testing tool where are you ?

April 2017

Brenton from First Republic Bank

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2017

Appian a platform with tremendous benefits

With Appian we were able to build a KYC solution quickly and roll it into production in no time. It provided great flexibility in making workflow changes to meet new requirements without having to make too many changes to existing applications

Pros

Ease of use Allows for making quick workflow changes

April 2017

Marianne from DOT

Verified Reviewer

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2017

Creating great enterprise solutions

We are using Appian from r our most mission critical systems within the enterprise. It offers many of the benefits we are looking for and we will move additional applications into Appian.

Pros

The UI and ease of use

Cons

The fact that there cannot be multiple work streams in development

April 2017

Ivan from University of South Florida

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Incredible fast to create business process and integrate with your systems

The full power of Appian for us has been its capability to integrate all the different systems and provide a seamlessly interface extremely easy for end users. You'll need to train your teams till you get proficiency.

Pros

Integration and interoperability

Cons

Require heavy training to reach expertise.

April 2017

AKHIL KUMAR from Appcino Technologies Pvt. Ltd.

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2017

Designer interface

Appian 17.1 designer interface is awesome but there should be a version history need to be maintained for the record as well, as this should be more helpful for developers. Otherwise all other things are awesome.

Pros

Designer interface

Cons

Nothing

April 2017

Karen from DoD

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Getting greater

Appian is really helping us automate our processes. If we could export reports and move portal apps to Tempo easily, it would be amazing.

Pros

Intuitive

Cons

Need more assistance transferring to new software functionality

April 2017

Ankush from Infosys

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2017

Appian review

I m working with Appian from last three years now. It's awesome product with much friendly with developers

Pros

Easy designing and development

Cons

Some time maintaining web service cut become difficult to export

April 2017

Sunil from Ryder systems

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Appian experience

Very process driven, quick app option for pic and then to the full development cycle is very helpful.

Pros

Easy to develop a quick app. Well documented

Cons

Expensive, Report need more options

April 2017

Vaibhav from Persistent Systems

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2017

BPM Leader

Overall very good & exciting to use Appian for all BPM needs & automate the complex processes with good user experience

Pros

User Friendly Easy to maintain

Cons

How Versioning of objects is maintained

April 2017

Srinivasan from Persistent

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Appian Review By Srini

Good product excellent for enterprise transformation. Quick deployment and clean and simple UI. Zero training interface.

Pros

EAse of use Simple UI Multiple devices

Cons

Extensibility of ui

April 2017

Sachin from Collabralink

Verified Reviewer

Company Size: 51-200 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2017

Consultant

Great, product has been easy to implement. Several applications deployed on the same platform make maintenance easy

Pros

Easy to learn

Cons

Parallel development can be challenging

April 2017

Ramganesh from Infosys

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

April 2017

Real Appian Review

Great experience using the product very intuitive and powerful Like the product roadmap and where the product is headed in the future

Pros

Easy to use

Cons

Not Scalable to enterprise level

April 2017

Nick from Sunsuper

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Appian review

Appian has been great work flow software in order to automate the manual workflows we had. We will be looking to leverage the product going forward with a number of integration points throughout straight through processing flow.

Pros

Simplicity and ability to integrate with a variety of services

Cons

Deployment of the software can be difficult

April 2017

Ambrish from Persistent Systems Inc

Verified Reviewer

Company Size: 10,000+ employees

Industry: Program Development

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2017

Appian review by an architect - ambrish

Having good time learning appian. Loves new features coming in near future, already liking 17.1 keep it on.

Pros

Ease of use for developers

Cons

Advanced features

April 2017

Henry from Ieso

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

April 2017

Software developer

Design and implement bpms applications are getting way easier if I use Appian product. And the UI design using sail form is the best.

Pros

UI design

Cons

Integration

April 2017

Vikram from Millennium Management

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Making Appian great again

Making Appian great again. Great product. Helped us a lot building trader of boarding process quickly. Also has good tools for maintaining existing use cases.

April 2017

Sanjay from HCL America

Verified Reviewer

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

April 2017

Over all experience of appian

Worked on Appian for past 4 years and it is a pretty powerful tool to meet most of the customers require,nets with less development effort

January 2018

Keerthana from Infobahn Softworld

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Simplified automation and process workflow

Pros

I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space. Process Modeller has improved a lot and providing smart services use adds more value.

Cons

UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.

December 2017

Prabhdeep from Capgemini

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Review of Appian

Pros

It is quick to learn as compared to other BPM products. Deployments are quick and easy. UI is clean and responsiveness is built in.

Cons

Appian needs to reduce its license cost. Some of the components needs to be improved in performance wise.

April 2017

Travis from University of south Florida

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Appian review

Appian has enabled us to move much more quickly than we have ever moved before. We are moving so quick that at times we are outrunning our clients' ability to keep up with our agile requirements and development!

Pros

Rapid prototyping and development

Cons

Occasionally the baseline modules aren't designed in a way that would best fit our use case, such as with the charts and graphs

April 2017

Bruno from UF

Verified Reviewer

Company Size: 201-500 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2017

Hard start-up but fast delivery apps

On-premise solutions hard to maintain for not specialized it dept. Fantastic delivery experience on apps design and meet user requirements on time. Cloud the best choise

Pros

Flexibility

Cons

You can do everything

April 2017

Sandro from SmartRules

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2017

Appian is a great tool for new developers

I started out with Appian without any formal it education or experience. It turned out that Appian actually holds its promise for ease of use and citizen developers being able to create powerful applications.

April 2017

Siwar from University of South Florida

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Great product for university processes

As a project manager and product owner I have been impressed with the ease of use of the application as we rolled out the product to university students. The number of project requests is exponentially increasing as potential customers see the value of this product.

Pros

Ease of use and speed of development

Cons

Inability to customize set features in platform

January 2018

Joe from Infobahn Softworld

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

A Flexible and Friendly BPM Tool

Pros

We have found Appian to be very flexible and well suited to whatever requirement we have thrown at it.

Cons

Appian training is quite basic and linear. On premise support could be better. So many product releases in a year can also make it difficult to stay on the latest version

April 2017

Divya from Persistent Systems

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Appian Designer

Working on Sail, Workflows, sites, dashboards,quickapps, records, reports, ui design. Versions used are 16.1,16.3, 17.1.

January 2018

Savvy from Infobahn Softworld Inc

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Perfect Use Cases and Deployment Scope

Pros

Quick and rapid designing and implementation of process and application (including workflows and UI). Easy integration between applications within Appian and out of Appian platform. Unified look and feel of implemented sites and navigation between applications.

Cons

Adding features to accept anonymous objects in process model instead of just strong typed objects. A better way to handle multiple calls for smart activities in a process model. More easy ways to navigate objects in the Designer tool

April 2017

David from SmartRules

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Senior Appian Consultant

More then 1 year experience with Appian in Europe. With an insurance company in the Netherlands. Project exists of 2 different applications and multiple integrations.

Pros

Low code

Cons

UI possibilities

April 2017

Ryan from Marathon Petroleum

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Nothing bad to say

As an Appian newbie I was extremely pleased with how easy it is to pick up and start creating things. I know there is more I can do with it, I just need to figure out what that is.

April 2017

Alok from Infosys Ltd

Verified Reviewer

Company Size: 10,000+ employees

Industry: Investment Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Fanstastic product to do quick go to market

It has been helping us to get ahead of the curve in our transformation program. Combined with agile development it is getting business blessings. RPA seems interesting

Pros

Quick development. Fast output. Easy to upskill

Cons

Not a great amount of credentials in market from financial services related to work we do.

May 2018

Kyle from K12 Systems

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2018

Good for agile low code rapid development.

Rapid small scale development.

Pros

Appian is easy to learn and use. New employees usually pick it up quickly. Can develop and make rapid changes with less code than many other platforms. Large array of plugins to support the functionality you need like APIs or SQL integration. Constant product releases and continuous improvements.

Cons

Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers.

January 2018

Sarah from Infobahn Softworld

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

A comfortable ship to be on board in the journey for digital transformation

Pros

Easy to modify the appearance of a form: you can do it with users. Flexibility: you can really create a lot of different apps for different topics. The speed in development in order to have the first functional mock-up as soon as possible.

Cons

Even if Appian is working a lot on it, it should improve the low-coding features. Improvement of the form design not using sail.

April 2017

Sanjeev from Millennium Management LLC

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Millennium Management

We are overall happy with the usage of Appian. We are facing few challenges with webapi and discussing that with Appian product team.

Pros

Usability

Cons

Webapi

April 2017

Suren from Cognizant Technology Solutions

Verified Reviewer

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2017

Appian Product Review COG

The product UI required a overhaul for a long time. The product is still perceived as difficult to use compared to Pega or IBM BPM even though it is not the case.

Pros

Price and applicability as a light weight BPM software

Cons

Rigid UI and cannot customize easily

April 2017

Alexis from Accenture

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2017

Appian review

2 years working with appian on the customer site. I really like the platform but it s still missing some important feature

Pros

The easy to learn it and use it

Cons

It s missing some important features and tools in comparison at their competitors

April 2017

John from QuintileIMS

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2017

Next level application platform

Great features and functional UI. All processes are tracked. Only complaint is need to learn Appian expression language to make advanced functionality. Once learned, can really develop relatively quick. Love RAD.

Pros

Rapid development cycles.

Cons

The expression language is unique and needs to be learned to perform advanced features. Would rather use JavaScript or groovy natively.

April 2017

Marlynn from LAm Research

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Semiconductors

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2017

Me's Review

I am just starting to work with Appian. I am on my second project we have been working with Persitent

Pros

Changes are made easily

Cons

Some of the field limitations

April 2017

Patrick from SmartRules

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

April 2017

My Appian review

Great product. Quick development. Proper low code platform. Our implementation for Aegon is a great success. Now they discovered the product options, plenty of new projects will be using Appian.

Pros

Quick development time. Good ootb features

Cons

UI features could be improved to compete with modern standards like Angualr

April 2017

Rawich from First Public Bank

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

April 2017

Appian offers low code application creation with BPM/workflow capability.

With ability to create most parts of applications without coding, businesses can get more done with less time and efforts.

Pros

Easy to get started and built basic UI and workflow.

Cons

May have difficult learning curve for some users.

December 2016

Deepak from 407 ETR

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Quick to Learn and Deploy

Appian is quick to learn as compared to other BPM products. Deployments are quick and easy. The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform. The product evolves quickly, with notable enhancements every quarter.

April 2017

Brian from DAU

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Quick Apps - enables business users

Quick Apps empowers business users by enabling them to take an idea from conception to production in a matter of minutes. The ease of use of quick apps is a game changer for the business.

Pros

Ease of use, customer support, consistent improvement in product capability

April 2017

Bret from Kpmg

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2017

Appian review

There is no better nor cost efficient way to start your digital transformation than with Appian. With a complete development platform you will be deploying processes in a rid fashion.

Pros

Complete feature set

Cons

Can be a bit inflexible when it comes to UI design.

November 2017

Todd from Hiatus

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2017

Free Trial Rejected

Cons

We requested a free trial of Appian in order to build a workflow for our call center support staff. About a week after requesting the free trial I got a short email saying that our request was rejected because our organization did not meet the minimum requirements. No additional information was given. In this day when nearly all SaaS companies charge on a monthly basis and require significant time and energy to implement, how are we expected to want to buy a product that we can't even test to see if it meets our requirements?

April 2017

Amin from Hcl

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

April 2017

Appian review

Used it as BPM tool to create a mobile application for safety and compliance. It was easy to create a solution using Appian in few days rather than months!

Pros

Easy to use

Cons

UI needs to be a little better

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