About Appointment Reminder

Appointment Reminder is a cloud-based, HIPAA-compliant platform designed to help small businesses schedule appointments with clients and patients on a booking calendar. Administrators can set up a sequence to remind clients about appointments via SMS and voice or video calls, choose working schedules, configure buffer time between bookings and request confirmations to prevent last-minute cancellations.

Features of Appointment Reminder include two-way communications, multiple reminder configuration, workflow management, customizable templates, automated replies, data synchronization and more. Businesses can configure several appointment types based on different time amounts or services and define workflows for onboarding and follow-ups with clie...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Appointment Reminder

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

November 2020

Matt from Leading Edge Dealer Marketing

Verified Reviewer

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Customer showing up for the client meeting has gotten so much better!

Great!

Pros

It is super easy to use and connect to my google calendar. They just added ZOOM integration so now it is even easier to send out reminders for me.

Cons

Setup can be a little intricate but the support team was real helpful.

Reasons for Choosing Appointment Reminder

The price was better and support team was willing to work with me more than the other companies to customize my experience.

December 2020

Duvi David from Integrity Care

Verified Reviewer

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

A great company to work with!

It's a pleasure with [SENSITIVE CONTENT HIDDEN] and his team!

Pros

This was the only company that was able to meet my needs! I needed a software that can integrate with a HIPAA compliant Office 365, that can send appointment reminders to patients with a choice of SMS reminder or automated phone calls. AppointmentReminder.com does an amazing job! The customer service for when a kink does arise in the system is astounding! [SENSITIVE CONTENT HIDDEN] is always there for you to handle any issues you have and make the system work for you instead of you working for the system!

Cons

I try not to just give a blanket 5 stars across the board because I want to assess things honestly. Unfortunately I could not find even one item where I can give less than a full 5 stars!

Reasons for Choosing Appointment Reminder

Functionality and price

August 2021

Juliana from Juliana

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

don't miss your appointments

Overall, I really liked the app and recommended it to several people.

Pros

What I liked the most about this application is the ease of use and the idea of ​​not missing appointments thanks to this technology.

Cons

The only downside I noticed in this application was that it crashed, sometimes needing to close and reopen to continue using.

August 2018

User Profile Picture

kathleen from Kat's Lash Lounge & Wax Studio, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Cosmetics

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

August 2018

not user friendly - staff was condescending

didn't sync with my calendars.

Pros

nothing. didn't work. had high hopes but nothing

Cons

not user friendly. support staff was condescending. disappointed.

Response from Voicent Communications

Replied August 2018

Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

November 2020

David from Balance Wealth Advisors

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Excellent software to replace your admin person or let them do more profitable things.

A+ and thank you for creatinbg

Pros

An email 2 weeks before an appointment and a text a week before the appointment and a voice call 3 dyas prior to their appointment.....ALL AUTOMATED.

Cons

It is more on the user end. Your CRM needs to be set up correctly otherwise stuff does not go to the right place.

Reasons for Choosing Appointment Reminder

Fully automated is way better......