About Appointment Reminder

Appointment Reminder is a cloud-based, HIPAA-compliant platform designed to help small businesses schedule appointments with clients and patients on a booking calendar. Administrators can set up a sequence to remind clients about appointments via SMS and voice or video calls, choose working schedules, configure buffer time between bookings and request confirmations to prevent last-minute cancellations.

Features of Appointment Reminder include two-way communications, multiple reminder configuration, workflow management, customizable templates, automated replies, data synchronization and more. Businesses can configure several appointment types based on different time amounts or services and define workflows for onboarding and follow-ups with clients.<...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of Appointment Reminder

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

October 2019

Madhawa from Medical Practice

Verified Reviewer

Company Size: 201-500 employees

Industry: Medical Practice

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Be Smart with Appointment Reminder

I used it for my appointments with the home visit patients

Pros

Its shows us all the appointments which confirmed and unconfirmed and also cancel. and its like a digital calender and its very easy to use

Cons

there is some problem with the appointments with the same starting time.and while editing its back to the begining of the list

October 2018

Meredith from Denton & Associates

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Love this system!

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros

It's really easy to use and create multiple appointments. As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

September 2020

Matthew from Leading Edge Dealer Marketing

Company Size: 1 employee

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great! Our appointment shows have gone up a ton!

Wonderful, with increase show rates!

Pros

This has a ton of flexibility for our business needs. We can connect to google calendar and also our Office365 calendars. [SENSITIVE CONTENT HIDDEN] is great to work with and super quick to make it work for our needs.

Cons

I would like to see the online appoinmtnet scheduler work better. They are working on it though. :)

August 2018

kathleen from Kat's Lash Lounge & Wax Studio, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Cosmetics

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

August 2018

not user friendly - staff was condescending

didn't sync with my calendars.

Pros

nothing. didn't work. had high hopes but nothing

Cons

not user friendly. support staff was condescending. disappointed.

Response from Voicent Communications

Replied August 2018

Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

October 2018

cheryl from Dr. Scott B. McCabe

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Have been using since it's launch

Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

Pros

It is very easy to use and update appointments for clients. They all love it and I love knowing they received their reminder - No excuses to miss!

Cons

The client list, when editing, always jumps back to the beginning of the list.