AppointmentCore Software

About AppointmentCore

AppointmentCore is a cloud-based platform that helps users manage and streamline appointment scheduling processes. Key features include calendar sync, automated scheduling, reminders, slot creation and online payments. Designed for small to midsize businesses, AppointmentCore enables customers to book appointments based on their time and day availability. The software automatically creates links allowing users to send individual or bulk emails to their contacts. Additionally, the dashboard calendar allows users to view all upcoming appointments and block open slots. AppointmentCore sends invitations to contacts for conferences, webinars, events and seminars. Its Buffer Time module enables users to reserve time slots for before/after appointment preparations. ...

AppointmentCore Pricing

Starting price: 

$27.00 per month

Free trial: 

Available

Free version: 

Not Available

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AppointmentCore User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3

Customer support

2.5

Functionality

3.5

Showing 1 - 5 of 23 reviews

User Profile

Brett

Verified reviewer

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

I love AppointmentCore

Pros

What I love most: hot prospects can skip ahead in the sales process. If they're ready for a demo, they can just schedule it. No need to call in first, etc. I LOVE that our hot prospects can fast forward. I also love the Infusionsoft integration. This was the deciding factor in choosing AppointmentCore.

Cons

The calendar page loads slowly. I really don't like that. Also, some of the interface looks a bit dated.

Shayla

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

This is the perfect scheduling product to integrate with Infusionsoft. It saves me time.

The software saves time, helps us to focus on other tasks, gives that client flexibility in choosing times that work for them, eliminates back and forth emails to coordinate times, integrates with Infusionsoft.

Pros

I love how well integrated it is with Infusionsoft. It makes tracking my clients and prospects super easy. I can add them to campaigns using the tags and eliminate lots of manual steps. It is pretty easy to use too. My clients are clear on how to book time with me and appreciate the reminders messages that we have set up. Overall it works for it is a good investment.

Cons

There are a few things that I would like to see - The ability to reschedule appointments for clients inside of the system. - The ability to book appointments for clients inside of the system.

Mark

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2020

Decent Scheduling Tool

Our experience has been overall positive. Despite the bugs and weird technicalities of their system, AppointmentCore accomplished our overall goal of scheduling consultations and improving our conversions.

Pros

AppointmentCore offers a lot of functionality for a scheduling tool. It offers multi-person appointments, multi-team member appointments, multiple links, 3rd party calendar integration, Infusionsoft integration, and so on. It has helped us with our lead-to-consultation conversion process, in terms of automation & making it easier for the lead to schedule himself or herself.

Cons

In the beginning, tech support was lacking. Their response times were quite slow, and it was only possible to talk to someone via email. Nowadays, response times are much faster (always expect a reply back within 1-2 hours within business hours), but they still do not offer phone support. Additionally, there have been some bugs in their system that has been slow to fix. Namely, when trying to adjust a team member's availability for an appointment link: the GUI bounces back and forth as you try to change time blocks. Finally, even though it integrates with outside calendars pretty well, the only way to prevent their system from pushing an API / automating an email or text for an appointment who cancelled, is to delete the appointment from their system. Deleting it from your 3rd party calendar doesn't do the trick. So, it calendar integration is not necessarily two-way (it's more like 1.5-way.)

User Profile

Ashlie

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2018

Not all that it is cracked up to be

When monitored regularly (every couple days) to make sure everything was still connected, it did work as it was supposed to.

Pros

It is made to integrate with Infusionsoft which makes using the two platforms together very functional. It also has many integration options with 3rd party software platforms.

Cons

It is very complex and while there are a lot of options, it is a bit redundant in some areas. There were instances where it would lose connectivity with GoToMeeting and Google Calendar which resulted in double bookings and virtual meeting rooms not being created.

Anonymous

Company size: 501-1,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

December 2018

Great ideas, but not great execution

We are looking at other solutions, due to the lack of a true round robin. For basic calendar needs, this is great, but when you bring multiple people into a calendar, it chooses favorites at random, leading to ridiculous ratios among your team. This isn't made for teams.

Pros

I like the integration with all of the tools that I use, including Zoom, Infusionsoft, and Exchange.

Cons

I dislike the lack of a true round robin system.

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