What I love most: hot prospects can skip ahead in the sales process. If they're ready for a demo, they can just schedule it. No need to call in first, etc. I LOVE that our hot prospects can fast forward. I also love the Infusionsoft integration. This was the deciding factor in choosing AppointmentCore.

The calendar page loads slowly. I really don't like that. Also, some of the interface looks a bit dated.

The software saves time, helps us to focus on other tasks, gives that client flexibility in choosing times that work for them, eliminates back and forth emails to coordinate times, integrates with Infusionsoft.

I love how well integrated it is with Infusionsoft. It makes tracking my clients and prospects super easy. I can add them to campaigns using the tags and eliminate lots of manual steps. It is pretty easy to use too. My clients are clear on how to book time with me and appreciate the reminders messages that we have set up. Overall it works for it is a good investment.

There are a few things that I would like to see - The ability to reschedule appointments for clients inside of the system. - The ability to book appointments for clients inside of the system.

I like the concept. It can be a huge time saver by having customers self schedule appointments into your calendar. It is fairly intuitive.

I signed up for a trial, of course, you have to enter your credit card so they can bill you when the trial runs out. I tried to set up my account to work with Outlook, all the default settings screamed Google. I was getting frustrated and was about to cancel the whole thing when my phone rang and it was a representative from Appointmentcore. The girl on the phone called to ask me if I had any questions and I told her I don't see how this works with Outlook. She proceeded to tell me that it didn't...I was told her I should cancel the trial so they don't charge me later when the trial runs out. She asked if I wanted to talk to one of the tech guys. I agreed. So the tech guy was able to get me setup and link my Outlook calendar to the Appointmentcore. The world is great I spend the next hour or so tweaking and fine tuning the tool to set it up for my needs. The next day I try to log in and for some reason, my password didn't work or I must have forgotten it outright. I try the password reset link, I enter my email address and click "Retrieve Password"...and....nothing happens...crickets...I wait and wait, and click and click...still nada. Nothing in Junk mail, nothing in Clutter and certainly no email in my Inbox. I try to contact customer support and they only work from 8am to 5pm M-F. I sent an email to support and nobody contacted me...crickets...after multiple attempts and begging them to call me...I just wanted my password reset...nobody called.

When monitored regularly (every couple days) to make sure everything was still connected, it did work as it was supposed to.

It is made to integrate with Infusionsoft which makes using the two platforms together very functional. It also has many integration options with 3rd party software platforms.

It is very complex and while there are a lot of options, it is a bit redundant in some areas. There were instances where it would lose connectivity with GoToMeeting and Google Calendar which resulted in double bookings and virtual meeting rooms not being created.

We are looking at other solutions, due to the lack of a true round robin. For basic calendar needs, this is great, but when you bring multiple people into a calendar, it chooses favorites at random, leading to ridiculous ratios among your team. This isn't made for teams.

I like the integration with all of the tools that I use, including Zoom, Infusionsoft, and Exchange.

I dislike the lack of a true round robin system.