All Booknetic Reviews

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User Profile

Gerald

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Secure appointment and online booking platform

Working with Booknetic as the primary event scheduling application has been great. It is cost-effective and the customer support team responds faster when reached for assistance.

PROS

Scheduling for events and connecting peers in the organization has been impressive with Booknetic. Clients can book for appointments wit our teams without any challenge from our online portal. It has efficient features that are flexible for all our clients.

CONS

This is the best software that I have come across with the most standard online booking tools.

Preet

Defense & Space, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

A Versatile and Easy-to-Use Appointment Scheduling Plugin

Overall, I'm very happy with Booknetic. It's a versatile and easy-to-use appointment scheduling plugin that offers a great value for the price. I would definitely recommend it to other businesses.

PROS

Booknetic is very affordable. I was able to get the plugin for a fraction of the cost of other appointment scheduling software.

CONS

The only downside to Booknetic is that it doesn't offer as many integrations as some of its competitors. However, I'm still able to connect it to my email and calendar, so it's not a major issue for me.

Kevin

Information Technology and Services, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2023

Disappointed SaaS buyer with years of disappointment and frustration

Feeling robbed, support is just down the toilet, and all they want is renewing support again so they can keep dragging on the issues without any resolution dates. Paid a lot of money for a system that never really worked as promised. Better go to Shedul / Fresha which is a much more feature rich, with owners and customers in mind to make it work like how it should be.

PROS

False promises that the sales guys are giving

CONS

They just throw all your feedback and complaints under the carpet. And if you are still within the support period they have a portal that they just drag the issues until your support expires and then you won't get the support anymore. The issues you raised are hardly rectified.As a SaaS customers and a promised of white labelling, Booknetic always likes to add their name into the flow or in the source and use this method to steal your SaaS potential tenants. It is not just unethical but you will not get any ROI back as they don't want you to succeed.

Reason for choosing Booknetic

It was a mistake with full of regrets.

Anonymous

10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Basic but effective functionality at a reasonable price point for small businesses

Booknetic provides an affordable, simple yet effective appointment scheduling solution for small businesses and freelancers, especially those just needing basic booking calendar functionality.

PROS

Easy to set up and use Booknetic has a simple setup process and intuitive interface that is easy for both business owners and customers to navigate.

CONS

Booknetic only allows one admin account per plan, so responsibility cannot be delegated to multiple staff members.

Reasons for switching to Booknetic

Booknetic's affordability, ease of use, automation features, customizable options, integrations, mobile access, and responsive customer support are compelling reasons to consider switching your scheduling process to this online booking software solution.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Simplyfy your Booking process with Booknetic"

Overall experience with Booknetic is good first it comes with a minimal amount which is quite impressive second thing it is very easily manageable and easy to use. It has a lot of integration applications such as a Google calendar that lets help you to manage your booking, and appointments more conveniently.

PROS

The best thing I like about Booknetic is as it is easily customizable. I can customize it at any time as per my need and requirement. Also, there is a widget window through which I can book multiple appointments simultaneously, which is quite time-saving. Other than that it is not so expensive so overall this is a very good plugin for WordPress websites to book appointments.

CONS

Everything is good with Booknetic except one thing it does not have its own stand-alone software. It only works with WordPress websites. This means if someone wants to use it and they don't have a WordPress website it might be seen as a limitation of it.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Useful and light booking system

Very nice, fast and smart.

PROS

booknetic is a very interesting plugin, understandable and with a very clear management panel. I set up a reservation system for a sports center with a swimming pool and I must say everything works very well. The support was also fantastic, they fixed a small problem I had in the setup phase in a very short time.

CONS

Improve the mobile view with a better responsive layout (especially for texts) and need to fix the translation function

Reason for choosing Booknetic

Lower price, better customization, better UX

Wade

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Very reliable and takes care of scheduling really well

Very easy for someone to schedule an appointment and manage availability right inside Booknetic

PROS

I experienced scheduling in just a few clicks which makes it easy to follow up with partners after networking events. With all potential times available on Booknetic, scheduling is no longer a pain point.

CONS

There isn’t much that I don’t like about this product. Every time I leave to try something different, I return.

Maria Gabriela

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2023

If you need a booking system in your website Booknetic is the one!

PROS

Making it easy for our clients when booking an appointment is one of the most important things, because if that is easy everything else just runs smoothly. Before Booknetic we would lose clients or they will get upset because it wasn't easy or appointments would just double book, but now it's just and easy step and everyone is happy.

CONS

So far, so good! We have happy clients that can book easily appointments through our website.

victor

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Love the concept purchased and Now need help on install very limited help

good experience in learning the features of the program. not so goo in trying ti install the Saas version. purchased and been trying to install and begin using it

PROS

i love the concept and purchased both the regular program and also the Saas version. can not get help to install. first one install went well but the saas i been trying now for 2 months to install

CONS

the ease in purchase and the seemingly ease to install and use with clients

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Booknetic- Easy to Manage

PROS

This is a good and simple to understand, and this is user friendly, they have many updates and provides all time new features.

CONS

Sometimes they miss the google meet integration, otherwise I really impressed with this product.

Vazgen

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great design, exceptional support

Couldn’t wish for more. I was getting beaten out by my competitors, and I was constantly losing appointments due to various bugs in the software I was using. Since I switched to Booknetic, all the issues have been solved, and I have been able to focus on growing my business.

PROS

It has solved all my problems regarding bookings. Now I don’t even need to call the manager to see how many appointments we have, and everything automatically comes to my Google Calendar, I even set up a custom reminder so I don’t miss a single appointment that is happening.

CONS

It took me a bit to adapt to the new design after I switched from the previous one I was using.

Reasons for switching to Booknetic

Intuitive user experience and detailed documentation. They also offered me a custom sandbox version which they set up on my website and I tried it for a week, which solidified my decision.

Laurent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Really good plugin and support

24/24 appointement, you save time on the phone !

PROS

Rapidity, css friendly and good design.We can manage everything we want, a lot of options for free.

CONS

Maybe a new feature for specific time before an appointement per service and not for all services.Sometimes, a staff member has to preparing more stuff or simply drive more time from his house (for example).

Reason for choosing Booknetic

For the friendly price and good support.

User Profile

Mahmood

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Booknetic is awesome

Booknetic has provided me with the most professional facilities in the simplest way.

PROS

User interface and attractive appearance

CONS

There is almost nothing I don't like about Booknetic.

Reasons for switching to Booknetic

The user interface was not attractive and there were many bugs in it.

Sergios

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

A Great Project with huge potential

PROS

For our use case, customer panel where user can change their apt's worked fantastic.

CONS

For our use case; The inability to offer flexible subscription like services (including preset number of apt's), although the regular updates and overall team effort of the devs to add new features might mean we get it sometime in the future. E.G. If a fitness trainer has 3 subscription tiers, and wants to intergrate zoom with a limit of 16 per session the system doesn't regognize this nor gives the option to combine Service sessions or treat them as seperate. Result is that the calendar availability decreases rapidly as different Service tiers book and thus requiring we manually ad the appt's ourselves so the limit of people per session can be reached. Also note that different Staff is required to do so, making it impossible to do that.

Chris

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Barbershop booking software is perfect

PROS

I love the google calendar integration and easy to use front end for customers

CONS

Nothing really, the software looks and works as it should

Reason for choosing Booknetic

Functions and pricing, but the features of booknetic definitely beat the others

Çeliker

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Beauty and easy useing

PROS

Very easy useing panel, and very fast application

CONS

Booknetic, which provides very easy installation thanks to wordpress, works very well thanks to its speed and integrations.

User Profile

Kate

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Good choice for your business

Booknetic has been my faithful companion for over 4 months, and I can gladly say that it is one of the best investments I have made. This plugin turns tedious booking management into child's play.

PROS

For me, RTL support is really important as I have a lot of Arabic speaking customers. Offering my services in their language helped me gain many loyal customers.

CONS

I want to offer a mobile app to my customers, but unfortunately, Booknetic doesn't support this functionality.

Reason for choosing Booknetic

Thanks to its intuitive user interface and wide range of features it turns online booking into a seamless experience. As a bonus, their support team is always ready to help if you face any problems.

Gábor

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

the best

PROS

easy to use and easy to config and beutifull

CONS

i need a service info icon with popup :)

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Good plugin

I had to get used tot BN but all is well.

PROS

It has a nice clean uncomplicated interface.

CONS

Although the interface is nice and clean you have to find your way as items are in different locations within the plugin.Booknetic has a lot of useful add-ons which can make it somewhat costly at the end. And it is not very clear what every add-on does exactly. But support is there and is fast.

Reason for choosing Booknetic

Nice plugin and onetime payment

Alejandro

Utilities, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Booknetic review

You will not feel at the end a big benefit (regarding the price) once you set the sms system you will pay more than 40 usd per month. Actually another systems are offering the whole package for a less value. In spite of this negative point the plugin is well builded and for the most common actions is friendly user.

PROS

compatibility with google calendar and SMS notifications

CONS

Some functionalities are not well explained or not updated in the faqs making.

User Profile

Asmita

Verified reviewer

Leisure, Travel & Tourism, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

A versatile apppointment booking plugin

PROS

It offers a wide range of features, that can be customised to meet the needs of businesses of all sizes. It includes features such as booking types, payment processing etc.

CONS

I personally like this app, but users who are not familiar with such plugin apps, would not be in favour of this app, as It is a little complex.

Jackson

Telecommunications, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2023

Simple with Booknetic

PROS

Easy-to-Use Interface: Booknetic offers an intuitive and user-friendly interface that simplifies the appointment scheduling process for both businesses and clients. The system's straightforward design allows users to navigate effortlessly, reducing any potential confusion and saving time when booking appointments.

CONS

Limited Integration Options: Booknetic's integration options may be somewhat limited compared to other scheduling systems. Businesses that rely on specific third-party applications or platforms may need to explore workarounds or alternative solutions to fully integrate Booknetic into their existing workflows.

User Profile

Filip

Verified reviewer

Graphic Design, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Booknetic - Amazing solution for your needs

I chose Booknetic because it had all the features I was looking for in a booking plugin. It also had a lot of positive feedback from other users, which gave me confidence in its quality and reliability.

PROS

The plugin is very powerful and versatile. You can create different types of services, set different prices and durations, and offer discounts and coupons. You can also accept payments online through various methods, such as PayPal, Stripe, or WooCommerce.

CONS

The only downside is that the plugin requires a lot of settings and configurations, which can be overwhelming at first. But once you get the hang of it, it's pretty to use.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Booknetic

Finally I can offer perfect solution to my clients.

PROS

Everything. Ease of use, design, functionalitties, support

CONS

I requestef few features ( and their team is already working on it.) Except that, I like literally everything.

Santiago

Mental Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

A very useful tool very easy to set

PROS

It's easy to set and it's UI is friendly with both admins and users

CONS

Had some trouble trying to add a feature that notifies me when an appointment was cancelled

Showing 1 - 25 of 98 Reviews