About Booksy

Booksy is a cloud-based appointment booking solution for hairstylists, barbers, salons and spas. It offers appointment scheduling, calendar management, online payments and marketing management functionalities within a suite. Android and iPhone apps supported. Booksy features two mobile applications: Booksy Biz for businesses and Booksy for clients. Booksy Biz allows users to manage appointments, customer communication and payments, while Booksy allows customers to book online sessions based provider availability and desired dates. The point-of-sale (POS) feature allows users to manage inventory and sales of services, packages and products. Booksy also features built-in payment processing, which allows customer to make payments using their mobile phones. Users ...

Booksy Pricing

$29.99 per month for the first user +$20 per additional user, up to $309.99.

Starting price: 

$29.99 per month

Free trial: 

Available

Free version: 

Not Available

Business Profile
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Booksy Reviews

Overall Rating

4.45

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 311 reviews

Piotr

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2022

All you need to manage your small beauty shop

User Profile

Lou

Verified reviewer

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2018

All in one CRM like App

My overall experience was a great experience and i will continue to use this app.

Pros

It acts like a CRM but a great scheduling app.

Cons

None everything is perfect and i would high recommend this to all my entrepreneurs.

Larissa

Company size: 1 employee

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2019

Wonderful app

My overall experience is wonderful

Pros

It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Cons

I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Reasons for choosing Booksy

I wanted to give this a try because it wasn’t a top name, i usually like to go with the under for because they are usually better and the customer service is usually better and i was correct

Reasons for switching to Booksy

I love how much easier is was to use

Kariem

Company size: 1 employee

Industry: Individual & Family Services

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2022

Glass cuts by Memphis

It’s a great app just has a few quirks to work out

Pros

The app is great it helps me keep everybody in order and to create a smooth operating system so I can get everybody out with ease.

Cons

The only dislike I truly have is that it takes a while to get problems sorted out through customer service and that there is no notification there is no email or text message to the business end of the communication if I don’t have my eyes on the app I want to see who is booking or be notified if someone knew his boat

Megan

Verified reviewer

Company size: 2-10 employees

Industry: Cosmetics

Time used: Less than 6 months

Review Source: GetApp

This review was submitted organically. No incentive was offered

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

November 2022

Booksy Witholding Funds

Pros

It offers a payment portal to ensure last minute cancellations and 'no-shows' would still be liable to pay for the artist's time.

Cons

Over R10k worth of deposits have not been paid out within the agreed 5 business days. This is a breach of contract and nothing has been done even after enquiry. I have been using Booksy for over 3 weeks and no payout.

Reasons for switching to Booksy

The payment portals that seem redundant at this point

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