Booksy
About Booksy
Awards and Recognition
Booksy Pricing
$29.99 per month for the first user +$20 per additional user, up to $309.99.
Starting price:
$29.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Booksy
1 - 5 of 352 Reviews
Piotr
Internet, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed August 2022
All you need to manage your small beauty shop
lew
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Chop Shop 25Eighh
They help us when we need them. We are able to handle our day to day and provide a great service for our clients when our clients need and want an appointment.
PROSIt helps me run my business without having to respond to every phone call received. My clients who use it say it's easy to use. Very self explanatory for the customer and consumer. You are able to set a cancellation fee and no call no show fee. The marketplace is cool even the split on first time clients is responsible. I will continue to use booksy as my appointment setting app."
CONSThe only thing I didn't like was how long it took for me to get use to the app. Which was my third appointment app and is hands down still the best.
RaChelle
Consumer Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Hairstylist Best Assistant
Booksy has truly helped me with keeping up with my appointments. My clients are able to book faster. I can add new services and specials. I love all the FREE marketing tools that are used to help stylist.
PROSThe price, amazing customer support, user friendly, easy to use, all features are helpful for anyone owning a business.
CONSIn the beginning they didn't offered a payment option but now they do. I want them to work on it alil more.
Reason for choosing Booksy
In the beginning it was due to price and what I could afford starting out.
Karol
Verified reviewer
Public Relations and Communications, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
Over Charged My Bank Account
PROS
CONS
AWFUL!!!! This app has overcharged my bank account several times. I have tried to contact them several times and they will not get back with me. I have emailed them, called them and no response. I have been very patient. Still no response. Not even the [SENSITIVE CONTENT] will respond to me. Just shows the business ethic on their end and the lack of compassion towards the hairdressers that pay them to have their service. We as hairdressers are extremely busy. They billed me on the third of this month and then again on the 11th for $29. They also charged me $29 for messaging which I opted out of when I first got the app but they charged me anyway. So BEWARE OF THIS APP AND THE CHARGES! I have tried to erase my bank information and all other personal information, it will not let me erase my information. So now I have to call the bank and change bank cards. This is a HIGE HASSLE when I tried to be patient and nice about this on going issue for MONTHS! When you call you get blown off to the app chat line or asked to email them! COWARDS if you ask me!! Quick to take your money but hide when they make a mistake in taking too much mistakenly!
Reasons for switching to Booksy
This app has overcharged my bank account several times. I have tried to contact them several times and they will not get back with me. I have emailed them, called them and no response. I have been very patient. Still no response. Not even the [SENSITIVE CONTENT] will respond to me. Just shows the business ethic on their end and the lack of compassion towards the hairdressers that pay them to have their service. We as hairdressers are extremely busy. They billed me on the third of this month and then again on the 11th for $29. They also charged me $29 for messaging which I opted out of when I first got the app but they charged me anyway. So BEWARE OF THIS APP AND THE CHARGES! I have tried to erase my bank information and all other personal information, it will not let me erase my information. So now I have to call the bank and change bank cards. This is a HIGE HASSLE when I tried to be patient and nice about this on going issue for MONTHS! When you call you get blown off to the app chat line or asked to email them! COWARDS if you ask me!! Quick to take your money but hide when they make a mistake in taking too much mistakenly!
Vendor Response
We're sorry you've had this experience with your subscription payments and we appreciate your patience as we work for a resolution.
Replied February 2022
Kelsey
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Gain and Retain is the name of the game!
This is the most user friendly and useful booking app I’ve ever used. It makes it so easy to gain new clients while making your return clients feel just as special. With all of the customized emails and social media support it’s makes my job easier knowing my clients can always find me on any platform.
CONSAs some of the features are really cool like the boost. Making it where you can offer happy hours to fill your day faster. But at 30% for the clients first visit it can get a little spendy.
Reasons for switching to Booksy
It was not user friendly for me or for my clients