About Cogsworth

Cogsworth is an online appointment scheduling and booking software designed to help businesses create booking pages and accept appointments from your customers.

WHO SHOULD CHOOSE COGSWORTH:

The Cogsworth platform caters to all service businesses such as doctors, schools, auto, repairs, beauty therapists, spas, gyms, clinics, pet services, restaurants, universities, child care providers, financial advisers, consultants and more.

EMAIL & TEXT NOTIFICATIONS, REMINDERS & FOLLOW-UPS:

Send email or SMS reminders to reduce no-show rates. Set when you need reminders triggered and then use the intuitive template builder inside of Cogsworth create personalized messages that automatically go out to customers and staff.

You can set reminders to go...


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Supported Operating System(s):

Web browser (OS agnostic)

46 Reviews of Cogsworth

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(37)

37

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

May 2021

Michael from Infraza

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Not only a great scheduler, but a great company to work with

Pros

We use Cogsworth for scheduling patients and have integrated it into our patient booking. Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. I absolutely love the instant SMS texts when a new appointment comes in. [SENSITIVE CONTENT HIDDEN] of the company, is probably hands-down the nicest and most personable customer service representative I've engaged with. Whenever we needed some new feature he had his development team crank it out in literally days. That kind of flexibility should cost thousands of dollars but is something the Cogsworth team does to always constantly be improving their product. The developers are super fast to help customers out as well and I never once felt like we weren't an important customer. The software is easy to run for multiple businesses and is easy to engage with for Staff members. Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. They just added a brand new feature to put customers on the calendar that haven't completely finished payment, which is absolutely brilliant as sometimes customers will abandon the process when it comes time to pay and may need some additional convincing to complete their appointment.

Cons

It is clear that their software is growing at a fast pace and they have added tons of great features to Cogsworth even over the short time we've been with them. Picking negatives is tough, but if it's something I had to say I liked least I would say that they could probably take a step back and look at all of their features that they've put together and reorganize the menus a bit to align with their current product offering better. At the end of the day I'd rather have the features than not, so this is nit-picking. They offer both Stripe and Paypal payments, but I would also like to see one more payment method like Square (as Square is HIPAA-compliant).

Reasons for Choosing Cogsworth

Cogsworth was the best software we evaluated among all the alternatives.

September 2021

User Profile Picture

Alexandra from The Sophisticated Geek OU

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

September 2021

Great- I am so happy I found it!

I love it. This is the second software- after airtable- that I couldn't live without.

Pros

I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us.

Cons

Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us.

Reasons for Choosing Cogsworth

Tried Calendly and didn't like their user interface

Reasons for Switching to Cogsworth

Couldn't handle Calendly

November 2018

User Profile Picture

Segayi from CoreTechUg , ManotoLabs

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Software Review

Pros

It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons

Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

May 2021

Brian from The Neale Group, LLC

Company Size: 2-10 employees

Industry: Online Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Fast and easy scheduling tool with a wide range of applications

I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back. Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API.

Pros

Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt.

Cons

We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them.

Reasons for Choosing Cogsworth

All around better, cheaper product for our needs.

Reasons for Switching to Cogsworth

Timetap had 1 killer feature I wanted (driving time buffers), but as implemented it didn't live up to the promise. So went with the service that presented the best END USER experience.

December 2019

User Profile Picture

Shade from Peacock Shades

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

My GO-TO Appointment tool!

A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros

Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons

Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

Reasons for Switching to Cogsworth

In addition to Cogsworth being more feature-pack and intuitive, I found the user-experience of Cogsworth much better!