Cogsworth is a cloud-based appointment scheduling solution that helps businesses manage various booking operations and routines.  

Cogsworth allows clients to schedule appointments through embeddable online forms. The built-in form builder enables users to customize scheduling forms and collect customer information. APIs are provided to allow users to integrate online forms with existing websites.

Users can set up multiple service duration options and buffer periods, specify minimum notice periods and include various methods for accepting payments. Staff members can be added to the website and assigned to specific services. Users can also view individual staff bookings and create separate logins for members. Additionally, Cogsworth features automatic timezone detection, CSV appointment exports, email follow-ups and integration with Google Calendar, Office 365 and Google Hangouts.

Services are offered on a monthly subscription basis that includes support via email, skype and livechat.

Dashboard
Dashboard

Dashboard

Settings

Settings

Appointment calendar

Appointment calendar

Choose appointment time

Choose appointment time

Choose appointment date

Choose appointment date

Integrations

Integrations

Supported Operating System(s):

Web browser (OS agnostic)



17 Reviews of Cogsworth

Overall rating

5.0 / 5 stars

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Showing 1 - 17 of 17 reviews

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Segayi from CoreTechUg , ManotoLabs

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Software Review

Pros

It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons

Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

Review Source: Capterra

Kristin from Smart Results

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2018

100% transparency into my business

Pros

It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others.

This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there!

Cons

There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form.

Review Source: Capterra

Liana from Incredo

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

New and Useful Software!

I can see that this software is improving and adding new features. I already like what they have on their plans and would like them to have a better on-boarding.

Pros

Usually, I use new tools and software considering the fact that they base their efforts on the drawbacks of already existing similar tools/software. Cogsworth is just what I need. I just spend a couple of minutes opening 30-minute time slots and send it to the people I am going to talk to. Then I go do my business and at the end of the day, I check my appointments for the next day. Easy and affordable!

I like it that you can choose to ask questions to your partners. It gives you an idea on what to base your speech

Cons

There should be a better on-boarding. There is a guidance, a tutorial but if the setup was done one by one, meaning they guide you to set up your calendar, then give the embed code which you could choose to skip. And all the setups could go this way, it would be easier for everyone to quickly be on-boarded.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

November 2018

Smart Booking made easy

During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Pros

We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons

Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

Review Source: Capterra

Andranik from Clothing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

A lot of useful and time-saving features for arranging a meeting

If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like

Pros

Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them.

You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it’s not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.

Cons

It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.

Review Source: Capterra

Ernest from BlueNet Armenia

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

It’s a good software for a busy person to make his all work day ready, and not to forget about a mee

It is a good software to use if not being able to alter font and sizes is not a high priority for you. I like how easy it is to use and the short tutorials in case you don’t want to figure everything out on your own. Now I don't have to communicate with anyone who I want to have an appointment and even the people who want to see how busy I am. The evidence is there

Pros

It is very fast and easy to make your all day ready. If you need to make an important note, you can change its color or have an alarm as a reminder.

You can custom staff schedules which makes your appointments, inviting new people easier.

Also, it can make a notification for a short time period. One of the advantages is that it has a history, and you can always find your previous notes too. Also, it has a free plan which has all the necessary features I need.

It makes my schedule transparent and whenever my boss wants to see my load, he can have a look at the time slots and understand it himself.

Cons

You can't alter fonts and sizes. Sometimes I want to get creative and change the fonts but it’s not possible here.

Review Source: Capterra

Tigran from Incredo

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

It is a good software for managing your business, personal and other schedules.

When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day. Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients. It is a good software for managing your business, personal and other schedules.

Pros

It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don’t have to make lots of clicks, go to a landing page.

Cons

It doesn’t have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don’t send emails like newsletters, reminders to upgrade to the paid plan and so on.

Review Source: Capterra

Sirarpi from Incredo

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The most time-saving and flexible software I could have found

When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.

Pros

1. No credit card required when signing up
Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification.

2. It is very easy to set up
3. You can schedule multiple events
4. The form is easy to fill out
5. It is cloud-based which means I don’t have to download an app (I am always low on memory)
6. You can ask questions to the people you are going to have an appointment with

Cons

You don't have the ability to change the way the form from one question at a time to displaying all questions at once.

Review Source: Capterra

Sofia from OneClick Tutors Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Super easy to use, great way to schedule!

Pros

I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

Cons

I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

Review Source: Capterra

Brian from Two Sigma

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great experience!

Pros

After looking through other similar programs, I found Cogsworth to be the one that could offer me exactly what I needed and at a competitive price. Not only does Cogsworth allow me to schedule multiple events with subsequent follow up emails and such, but it also links up to my Google calendar so I am always up to date about what is going on. I love that it is user-friendly and that I am able to navigate very easily through my dashboard.

Cons

The only con I would have is that it doesn't seem as if I can separate my events on Cogsworth to separate events on Google Calendar. It only allows me to link to one calendar on Google.

Review Source: Capterra

Rodney from Rifkin & Raanan

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Outputs are remarkable

Pros

Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful.

Cons

Processing of the website is quite slow, optimization is required.

Review Source: Capterra

Allen from Allen Baker

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Easy Appointment Scheduling Process

Pros

Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time!

Cons

I think there needs to be a middle pricing tier.

Review Source: Capterra

Fraser from 1000steps

Industry:  Consulting

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Brillant

Love it. Huge fan. Will recommend to all my clients. Super fast to respond to queries too. Test them and see

Pros

It works brilliantly and does everything u need it to do. Really been a huge help for me and my company. Saved me hour and of work.

Cons

None really. Maybe it’s a new product and had a few things that are coming. Also no app. But that’s all ok really.

Review Source

Lisa from JasonL

Ease-of-use

Customer support

Functionality

April 2018

Really positive and time saving app

Just time saving/

Pros

I like that it is really easy to sync with gsuite, and lets me just check my google calendar for my appointments booked through cogsworth.

Cons

The setup took about 15 min, which I guess isnt that bad in the grand scheme of things, but Im just really time poor.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Makes you look professional. Easy and intuitive to use with plenty of documentation.

Pros

The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time.

The UI itself is blazing fast and easy to use.

Cons

Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.

Review Source: Capterra

Dan from dansiepen.io

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Fantastic product for time scheduling - love that it has embed feature for websites.

Pros

Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.

Cons

Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.

Review Source: Capterra

Carl from JasonL

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Awesome support and really useful service

Just a tremendous amount of time saved, and efficiency gains.

Pros

I love that it actually works and saves me time and gets me appointments. I am on the free plan, contemplating the upgrade which at this stage is a bit expensive, but Boris tells me that new pricing tiers are imminent.

Cons

Its still a little new, so features are 90% there. Pricing is the next big thing, but both of these things will be fixed according to the CEO.

Review Source: Capterra

Displaying 1 - 17 of 17 reviews