Cogsworth software


9 reviews(5.0/5)
9 reviews(5.0/5)

Cogsworth is a cloud-based appointment scheduling solution that helps businesses manage various booking operations and routines.  

Cogsworth allows clients to schedule appointments through embeddable online forms. The built-in form builder enables users to customize scheduling forms and collect customer information. APIs are provided to allow users to integrate online forms with existing websites.

Users can set up multiple service duration options and buffer periods, specify minimum notice periods and include various methods for accepting payments. Staff members can be added to the website and assigned to specific services. Users can also view individual staff bookings and create separate logins for members. Additionally, Cogsworth features automatic timezone detection, CSV appointment exports, email follow-ups and integration with Google Calendar, Office 365 and Google Hangouts.

Services are offered on a monthly subscription basis that includes support via email, skype and livechat.

Supported Operating System(s):
Web browser (OS agnostic)

9 Reviews of Cogsworth

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  • Sofia from OneClick Tutors Inc.

    Number of employees: 11-50 employees

    August 2018

    Super easy to use, great way to schedule!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

    Cons

    I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brian from Two Sigma

    Number of employees: 11-50 employees

    August 2018

    Great experience!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    After looking through other similar programs, I found Cogsworth to be the one that could offer me exactly what I needed and at a competitive price. Not only does Cogsworth allow me to schedule multiple events with subsequent follow up emails and such, but it also links up to my Google calendar so I am always up to date about what is going on. I love that it is user-friendly and that I am able to navigate very easily through my dashboard.

    Cons

    The only con I would have is that it doesn't seem as if I can separate my events on Cogsworth to separate events on Google Calendar. It only allows me to link to one calendar on Google.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rodney from Rifkin & Raanan

    Number of employees: 2-10 employees

    August 2018

    Outputs are remarkable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful.

    Cons

    Processing of the website is quite slow, optimization is required.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Allen from Allen Baker

    Number of employees: 11-50 employees

    August 2018

    Easy Appointment Scheduling Process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time!

    Cons

    I think there needs to be a middle pricing tier.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fraser from 1000steps

    Specialty: Consulting

    Number of employees: 2-10 employees

    July 2018

    Brillant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love it. Huge fan. Will recommend to all my clients. Super fast to respond to queries too. Test them and see

    Pros

    It works brilliantly and does everything u need it to do. Really been a huge help for me and my company. Saved me hour and of work.

    Cons

    None really. Maybe it’s a new product and had a few things that are coming. Also no app. But that’s all ok really.

    This review was submitted organically. No incentive was offered
    Review Source
  • Lisa from JasonL

    April 2018

    Really positive and time saving app

    Ease-of-use
    Functionality
    Quality
    Support

    Just time saving/

    Pros

    I like that it is really easy to sync with gsuite, and lets me just check my google calendar for my appointments booked through cogsworth.

    Cons

    The setup took about 15 min, which I guess isnt that bad in the grand scheme of things, but Im just really time poor.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Makes you look professional. Easy and intuitive to use with plenty of documentation.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time.

    The UI itself is blazing fast and easy to use.

    Cons

    Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dan from dansiepen.io

    April 2018

    Fantastic product for time scheduling - love that it has embed feature for websites.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.

    Cons

    Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carl from JasonL

    Number of employees: 11-50 employees

    March 2018

    Awesome support and really useful service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just a tremendous amount of time saved, and efficiency gains.

    Pros

    I love that it actually works and saves me time and gets me appointments. I am on the free plan, contemplating the upgrade which at this stage is a bit expensive, but Boris tells me that new pricing tiers are imminent.

    Cons

    Its still a little new, so features are 90% there. Pricing is the next big thing, but both of these things will be fixed according to the CEO.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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