EZnet Scheduler software


38 reviews(5.0/5)
38 reviews(5.0/5)

EZnet Scheduler is a cloud-based appointment scheduling application that enables users to access their appointment details from mobile devices.

The solution helps users reduce no-shows, optimize employee efficiency and avoid double-booking. The product is well-suited for the needs of small and midsize businesses, as well as large enterprises.

EZnet Scheduler offers the ability to schedule appointments online, send text, email or voice-based notifications and export user data for analysis. It helps users eliminate double bookings and reduce no-shows appointments. 

The solution also offers capabilities such as adding appointment notes, color coding appointments, credit card integration, mobile device access, custom forms and fields and data security with SSL encryption. Other features include appointment notes, staff and client login, color coded appointments and drag and drop.

EZnet Scheduler caters to professionals in a range of industries including medical services, animal or pet services, salons and spas, auto repair and property management. Pricing is per month. Support is provided via phone.

Supported Operating System(s):
Web browser (OS agnostic)

38 Reviews of EZnet Scheduler

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  • Maziar from CourseNetworking

    Specialty: Other

    Number of employees: 11-50 employees

    May 2018

    One of the easiest system to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Truly usable and straightforward user experience. Easy to learn and memorize. It's modern and cool UI

    Cons

    Not very big issues. Probably limitations such if data related to each customer has more flexibility, it was perfect.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Don from FMI Equipment

    October 2017

    Very easy to use. Well thought out.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly. Very short learning curve. Windows are easily accessed. Drag and drop feature makes it easy to use.

    Cons

    Need to be able to have multiple pieces of equipment/vehicles under each customer. Would like to see weekly schedule with all techs showing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    November 2017

    Dear Don, Thank you for your great review! I will have Scot call you to see if we accommodate your request! Thanks again! Jerry Stabler

  • Kathy from Paideia Dallas Education

    October 2017

    I have used EZNET scheduler for five years in my small business - great customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Serves our needs as a small business

    Pros

    EZNET scheduler is easy to use and offers a variety of options for reports needed for my business. The EZNET team is responsive and easy to work with.

    Cons

    I am happy with everything about this service. There is nothing they can do to improve the quality in my opinion. It serves our needs very well as is.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    November 2017

    Dear Kathy, Thank you for your terrific review. Please let us know if there is anything we can help you with, Regards, Jerry Stabler

  • Terrie from ABC Counseling in Boise, ID

    October 2017

    I've used eznetscheduler in my business for 3 years. My client love the convenience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, great support, really helps fill my schedule, and clients love it. Approximately 60 percent of my clients schedule online with eznetscheduler. 40 percent schedule per telephone or in the office.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    November 2017

    Terrie, Thank you for your great review! We value your business and are here if you need anything. Thanks Again! Jerry Stabler

  • Tammy from Osburn Tire & Automotive

    October 2017

    Love it! Have used EZnet Scheduler for 3 years, could not run our business without it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It does everything we need at an affordable price. I love organization and this system brings organization and beauty together in a really great way!

    Pros

    There is no other system that is this simple to use, this affordable and has all the features that EZnet has.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    November 2017

    Dear Tammy, Tank you for your awesome review. We value your business and are here if you need anything. We will keep you posted on some of the new improvements we will be making from customers like you. Regards, Jerry Stabler

  • Rhonda from Tyler's Bottle Service

    October 2017

    After several years using the program, we're staying with it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the fact that customers can schedule their own appointments, and the email and text reminders.

    Cons

    The lack of ability to customize the Printable Work Orders is frustrating. Changing the size of the font would be helpful too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    November 2017

    Dear Randa, Thank you for your review. We can help you customize your work order. I will have Scot reach out to you. Regards, Jerry Stabler

  • Brock from Airtime A/C and Heating

    Number of employees: 2-10 employees

    October 2017

    Great dispatch program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ease of customizing to your business needs. Easy to view at a glance. Price s very affordable. No updates to purchase. very simple to learn

    Cons

    No ios app for iPhone/ipad. System logs you out too quickly, I leave it open on my desk top and have to log back in numerous times each day.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Brock, Thank you for a great review and comments. We just completed a major upgrade to our program which will allow us to provide a IOS and DROID app. Standby the app is in progress.

  • Kimberly from Foreign Repair Center

    Number of employees: 2-10 employees

    October 2017

    I love it, it's quick and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the accessibility and ease of use. It is convenient to be able to look at the schedule from home to know what to prepare for the day. Moving customers and rescheduling is so easy.

    Cons

    I do not like that I can not easily combine customers. My boss has a tendency to add new customer instead of searching for a customer and I end up going through and deleting them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Kimberly, Thank you for your great review! We are working on a notification that would avoid duplication's should your boss attempt to create a duplicate record in your database. Thank you for your comments. We take pride in listening to our clients and willl keep you posted.

  • Tim from The Garage Door Guy Incorporated

    October 2017

    This just works so good that we take it for granted.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It can be a challenge to do initial set up for a person like me with limited computer skills. The customer support is great is always very helpful though

    Pros

    It is very user friendly when it is all set up the way you want it. It never fails. updates are done with little or no down time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Tim. Thank you for your great review! We are now working on a simpler setup wizard to make it easier to setup a new scheduler. I appreciate your feedback and will keep you posted on our progress.

  • Mark from Mark Brody, MD

    September 2017

    I've had a few problems with this service, but most have been quickly solved by tech support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's quite easy to use for clients and subscriber. It's easy to change parameters, make exceptions, block out times, although there is a learning curve to familiarizing oneself with the software.

    Cons

    I've had some complaints from clients that they can't log in or can't cancel an existing appointment online. I'm not sure how to advise them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Doctor Brody, Thank you for a great review! I understand the feature that allows clients to cancel an appointment is not turned on in your scheduler. I believe this feature was turned off to avoid the patient creating a second record in your patient database. We are working on a solution that will avoid duplication of patient records. We will keep you posted on our progress. Thanks again.

  • Christine from Baltimore Washington Counseling Center

    Number of employees: 11-50 employees

    September 2017

    I have been using EZNet scheduler for about 4 years now and it is just like it's name says---easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the reports, the ease of adding new customers to the database, the accessibility to the calendar from any device.

    Cons

    I would like to see the ability to produce reports that can filter out the customer name more effectively

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Christine, Thank you for your awesome review. We can customize a report for you to display whatever information you need. Please call us or email us with your request and we will help you.

  • Tarin from Crittenton Children's Center, Outpatient Clinic

    Number of employees: 501-1,000 employees

    September 2017

    Easy to use, great customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

    Pros

    The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

    Cons

    I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Tarin, Thank you for your review. We can help you with the text reminders displaying the first name and last name of the appointment. There are a few ways we can do this so please contact Scot and we will fix this issue for you. Thanks!

  • Chris from Huggard and Ewing

    Number of employees: 11-50 employees

    September 2017

    This scheduler is one of the best I have ever used in my 35 years in the automotive business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and reliability, layout is very easy to use, price is great. The people in your company were awesome also.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Chris, Thank you for your great review!!! We are constantly working on improvements and welcome your feedback. Again Thank you, we appreciate it.

  • Russell from PDR LINX

    Number of employees: 11-50 employees

    September 2017

    EZnet Scheduler has been a life saver for our Company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use - flexibility

    Pros

    The system is very Self Intuitive and reporting is great!
    we have had multiple opportunites to expand our space and the EZnet team made it work smoothly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Russell, Thank you for your fantastic review. We are here for you just call or email us. We are constantly working on improvements and upgrades to our system and will keep you posted as they are introduced. Regards,

  • Elise from Elise Orman, Ph.D.

    September 2017

    I have used this service for several years. I wouldn't be without it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My clients are reminded in a timely manner. It saves me valuable time in preventing last minute cancellations or no-shows.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Else, Thank you for a terrific review!!! Please let us know if there is anything we can add or do to make your experience better. Regards, Tech Team

  • Alfa from Associates in Behavioral Science

    Number of employees: 11-50 employees

    September 2017

    Very Easy to Learn, and to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Appointments; tracking missing appointments, reminders. Ability to check our schedules any time or add to it any time.

    Pros

    It is easy to for tracking appointments, staff additions to schedule appointment notes. easy to build our own features and needs. We are a group practice in the behavioral health field.

    Cons

    A lot of room for repeated names and ID's. It use to have an ID letter& number that the system would develop. This feature was taken away, it causes a lot of repeated profiles with the same information

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Alfa, Thank you for your review and feedback. I understand from our technical people that this feature still exist but my be hidden on your scheduler. I will have someone get back to you to make sure it is working to your satisfaction. Thanks!

  • Jan from New Hampshire Tax-aide

    September 2017

    I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing.

    Cons

    Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Jan, Thank you for your review and feedback. Time slots and stations do not have to have the same starting point. I have asked one of our customer service reps to reach out and help you with this. I am sorry you have experienced a delay in our response time to handle your concerns. Please let me know when you experienced this and was it a phone or email request? Was it outside of normal office hours? This will help me to understand what I need to do to correct this concern. Thanks again for your feedback.

  • John from One Light Chiropractic Ltd

    Number of employees: 1 employee

    September 2017

    Serves my purposes very well with only a few limitations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

    Pros

    I like that this software is cloud based and that any changes from any device are automatically updated.

    Cons

    I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Doctor Schellenberg, Thank you for your review and feedback.There is a method within the customer database to review appointment history, future appointments and notes. If this is what you are looking for, please reach out to customer service so we can show you how it works. Thanks again for your feedback since we are always working on improving our scheduler and your experience.

  • Sylvia from Adams Pest Control of LR Inc

    Number of employees: 11-50 employees

    September 2017

    We use the software in our service business and are very pleased with it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has helped us meet the scheduling needs of our renewals department.

    Pros

    Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.

    Cons

    Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Dear Sylvia, Thank you for your review. Please let us know what reports you need. Many are there but if you need one customized we can help you with that. Please send us your requirements or reach out to your customer service rep Scot. Thanks again!

  • Michelle from Raleigh Counseling Collaborative

    Number of employees: 2-10 employees

    September 2017

    Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

    Cons

    Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: EZnet Scheduler, EZnet Scheduler

    October 2017

    Michelle, Thank you for your feedback and review. I have asked our customer service manager to reach out to you to better identify your concerns. We are always open to making improvements to our product and depend on feedback such as your to guide us. Many of the.functionality is not always obvious. Please tell us what you are looking for and we will either show you where to find it our perhaps we can add it. Thanks!

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