EZnet Scheduler Software


 

EZnet Scheduler is a cloud-based appointment scheduling application that enables users to access their appointment details from mobile devices.

The solution helps users reduce no-shows, optimize employee efficiency and avoid double-booking. The product is well-suited for the needs of small and midsize businesses, as well as large enterprises.

EZnet Scheduler offers the ability to schedule appointments online, send text, email or voice-based notifications and export user data for analysis. It helps users eliminate double bookings and reduce no-shows appointments. 

The solution also offers capabilities such as adding appointment notes, color coding appointments, credit card integration, mobile device access, custom forms and fields and data security with SSL encryption. Other features include appointment notes, staff and client login, color coded appointments and drag and drop.

EZnet Scheduler caters to professionals in a range of industries including medical services, animal or pet services, salons and spas, auto repair and property management. Pricing is per month. Support is provided via phone.

 

EZnet Scheduler - Appointment options
 
  • EZnet Scheduler - Appointment options
    Appointment options
  • EZnet Scheduler - Appointment scheduler
    Appointment scheduler
  • EZnet Scheduler - Customizable fields
    Customizable fields
  • EZnet Scheduler - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of EZnet Scheduler

Showing 1-20 of 37

 

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Don from FMI Equipment

October 2017

October 2017

Very easy to use. Well thought out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly. Very short learning curve. Windows are easily accessed. Drag and drop feature makes it easy to use.

Cons

Need to be able to have multiple pieces of equipment/vehicles under each customer. Would like to see weekly schedule with all techs showing.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: November 2017

November 2017

 

Dear Don,

Thank you for your great review! I will have Scot call you to see if we accommodate your request!

Thanks again!

Jerry Stabler

 

Kathy from Paideia Dallas Education

October 2017

October 2017

I have used EZNET scheduler for five years in my small business - great customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Serves our needs as a small business

Pros

EZNET scheduler is easy to use and offers a variety of options for reports needed for my business. The EZNET team is responsive and easy to work with.

Cons

I am happy with everything about this service. There is nothing they can do to improve the quality in my opinion. It serves our needs very well as is.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: November 2017

November 2017

 

Dear Kathy,

Thank you for your terrific review. Please let us know if there is anything we can help you with,

Regards,

Jerry Stabler

 

Terrie from ABC Counseling in Boise, ID

October 2017

October 2017

I've used eznetscheduler in my business for 3 years. My client love the convenience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, great support, really helps fill my schedule, and clients love it. Approximately 60 percent of my clients schedule online with eznetscheduler. 40 percent schedule per telephone or in the office.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: November 2017

November 2017

 

Terrie,
Thank you for your great review! We value your business and are here if you need anything.

Thanks Again!

Jerry Stabler

 

Tammy from Osburn Tire & Automotive

October 2017

October 2017

Love it! Have used EZnet Scheduler for 3 years, could not run our business without it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does everything we need at an affordable price.

I love organization and this system brings organization and beauty together in a really great way!

Pros

There is no other system that is this simple to use, this affordable and has all the features that EZnet has.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: November 2017

November 2017

 

Dear Tammy,

Tank you for your awesome review. We value your business and are here if you need anything. We will keep you posted on some of the new improvements we will be making from customers like you.

Regards,

Jerry Stabler

 

Rhonda from Tyler's Bottle Service

October 2017

October 2017

After several years using the program, we're staying with it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the fact that customers can schedule their own appointments, and the email and text reminders.

Cons

The lack of ability to customize the Printable Work Orders is frustrating. Changing the size of the font would be helpful too.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: November 2017

November 2017

 

Dear Randa,

Thank you for your review. We can help you customize your work order. I will have Scot reach out to you.

Regards,

Jerry Stabler

 

Brock from Airtime A/C and Heating
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great dispatch program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of customizing to your business needs. Easy to view at a glance. Price s very affordable. No updates to purchase. very simple to learn

Cons

No ios app for iPhone/ipad. System logs you out too quickly, I leave it open on my desk top and have to log back in numerous times each day.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Brock, Thank you for a great review and comments. We just completed a major upgrade to our program which will allow us to provide a IOS and DROID app. Standby the app is in progress.

 

Kimberly from Foreign Repair Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I love it, it's quick and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the accessibility and ease of use. It is convenient to be able to look at the schedule from home to know what to prepare for the day. Moving customers and rescheduling is so easy.

Cons

I do not like that I can not easily combine customers. My boss has a tendency to add new customer instead of searching for a customer and I end up going through and deleting them.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Kimberly, Thank you for your great review! We are working on a notification that would avoid duplication's should your boss attempt to create a duplicate record in your database. Thank you for your comments. We take pride in listening to our clients and willl keep you posted.

 

Tim from The Garage Door Guy Incorporated

October 2017

October 2017

This just works so good that we take it for granted.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It can be a challenge to do initial set up for a person like me with limited computer skills. The customer support is great is always very helpful though

Pros

It is very user friendly when it is all set up the way you want it. It never fails. updates are done with little or no down time.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Tim.
Thank you for your great review! We are now working on a simpler setup wizard to make it easier to setup a new scheduler. I appreciate your feedback and will keep you posted on our progress.

 

Mark from Mark Brody, MD

September 2017

September 2017

I've had a few problems with this service, but most have been quickly solved by tech support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's quite easy to use for clients and subscriber. It's easy to change parameters, make exceptions, block out times, although there is a learning curve to familiarizing oneself with the software.

Cons

I've had some complaints from clients that they can't log in or can't cancel an existing appointment online. I'm not sure how to advise them.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Doctor Brody, Thank you for a great review! I understand the feature that allows clients to cancel an appointment is not turned on in your scheduler. I believe this feature was turned off to avoid the patient creating a second record in your patient database. We are working on a solution that will avoid duplication of patient records. We will keep you posted on our progress. Thanks again.

 

Christine from Baltimore Washington Counseling Center
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

I have been using EZNet scheduler for about 4 years now and it is just like it's name says---easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the reports, the ease of adding new customers to the database, the accessibility to the calendar from any device.

Cons

I would like to see the ability to produce reports that can filter out the customer name more effectively

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Christine, Thank you for your awesome review. We can customize a report for you to display whatever information you need. Please call us or email us with your request and we will help you.

 

Tarin from Crittenton Children's Center, Outpatient Clinic
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Easy to use, great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

Pros

The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

Cons

I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Tarin,
Thank you for your review. We can help you with the text reminders displaying the first name and last name of the appointment. There are a few ways we can do this so please contact Scot and we will fix this issue for you. Thanks!

 

Chris from Huggard and Ewing
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

This scheduler is one of the best I have ever used in my 35 years in the automotive business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and reliability, layout is very easy to use, price is great. The people in your company were awesome also.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Chris,
Thank you for your great review!!!
We are constantly working on improvements and welcome your feedback. Again Thank you, we appreciate it.

 

Russell from PDR LINX
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

EZnet Scheduler has been a life saver for our Company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use - flexibility

Pros

The system is very Self Intuitive and reporting is great!
we have had multiple opportunites to expand our space and the EZnet team made it work smoothly.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Russell,
Thank you for your fantastic review. We are here for you just call or email us. We are constantly working on improvements and upgrades to our system and will keep you posted as they are introduced. Regards,

 

Elise from Elise Orman, Ph.D.

September 2017

September 2017

I have used this service for several years. I wouldn't be without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My clients are reminded in a timely manner. It saves me valuable time in preventing last minute cancellations or no-shows.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Else,
Thank you for a terrific review!!! Please let us know if there is anything we can add or do to make your experience better. Regards,

Tech Team

 

Alfa from Associates in Behavioral Science
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very Easy to Learn, and to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Appointments; tracking missing appointments, reminders. Ability to check our schedules any time or add to it any time.

Pros

It is easy to for tracking appointments, staff additions to schedule appointment notes. easy to build our own features and needs. We are a group practice in the behavioral health field.

Cons

A lot of room for repeated names and ID's. It use to have an ID letter& number that the system would develop. This feature was taken away, it causes a lot of repeated profiles with the same information

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Alfa,
Thank you for your review and feedback. I understand from our technical people that this feature still exist but my be hidden on your scheduler. I will have someone get back to you to make sure it is working to your satisfaction. Thanks!

 

Jan from New Hampshire Tax-aide

September 2017

September 2017

I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing.

Cons

Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.)

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Jan,
Thank you for your review and feedback. Time slots and stations do not have to have the same starting point. I have asked one of our customer service reps to reach out and help you with this. I am sorry you have experienced a delay in our response time to handle your concerns. Please let me know when you experienced this and was it a phone or email request? Was it outside of normal office hours? This will help me to understand what I need to do to correct this concern. Thanks again for your feedback.

 

John from One Light Chiropractic Ltd
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Serves my purposes very well with only a few limitations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

Pros

I like that this software is cloud based and that any changes from any device are automatically updated.

Cons

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Doctor Schellenberg,
Thank you for your review and feedback.There is a method within the customer database to review appointment history, future appointments and notes. If this is what you are looking for, please reach out to customer service so we can show you how it works. Thanks again for your feedback since we are always working on improving our scheduler and your experience.

 

Sylvia from Adams Pest Control of LR Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

We use the software in our service business and are very pleased with it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has helped us meet the scheduling needs of our renewals department.

Pros

Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.

Cons

Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Sylvia,

Thank you for your review. Please let us know what reports you need. Many are there but if you need one customized we can help you with that. Please send us your requirements or reach out to your customer service rep Scot. Thanks again!

 

Michelle from Raleigh Counseling Collaborative
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

Cons

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Michelle,
Thank you for your feedback and review. I have asked our customer service manager to reach out to you to better identify your concerns. We are always open to making improvements to our product and depend on feedback such as your to guide us. Many of the.functionality is not always obvious. Please tell us what you are looking for and we will either show you where to find it our perhaps we can add it. Thanks!

 

Caitlin from White Dragon Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen.

Pros

-Appointment Status drop-down selection
-Appointment email reminders are extremely helpful
-Screen navigation and view manipulation
-Helpful export feature
-Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier.

Cons

-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down.
-Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually.
-Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule.
-Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update.

Review Source: Capterra

  Response: EZnet Scheduler, EZnet Scheduler

Date: October 2017

October 2017

 

Dear Caitlin,
Thank you for your feedback and review. I am sorry you experienced some difficulty with your scheduler. Please help me under what reports you need so we can help you. We can customize any report for you and in many cases we can show you how to run the report you need. A report can be created that will not require manual counting . I will be asking my customer service manager to reach out to you to better understand your concerns so we can correct it for you. Thanks again for your feedback. It is very important to us.

 
 
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