FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer communication and track business performance.

FlexBooker offers features such as color-coded calendars with reservation scheduling and rescheduling, integration with mobile devices, SMS and email-based reminders, online payment processing and a daily feed of appointments booked and cancelled in the last 24 hours.

FlexBooker maintains a database of customers and provides reports on busiest appointment times and employee productivity. The product also allows users to manage automated appointment wait lists and automatic time zone conversions.

FlexBooker offers APIs and integration with third-party apps such as Google Calendar. This solution caters to salons and spas, accountants, mechanics, barbers, lawyers, doctors, therapists, veterinarians and gyms industry segments. The product offers subscription pricing. Support is offered via email.

Dashboard
Dashboard

Dashboard

Customizable interface

Customizable interface

Daily summary

Daily summary

Mobile integration

Mobile integration

SMS reminders

SMS reminders

Supported Operating System(s):

Web browser (OS agnostic)



12 Reviews of FlexBooker

Overall rating

5.0 / 5 stars

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Mark from Navarro College

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Wonderful!

Pros

This software fits exactly what I need. It has good support, it is a good value, and it is simple to use. No complaints.

Cons

It could be a little bit "prettier" to look at when using, but that doesn't affect the functionality.

Review Source: Capterra

Lauren from Rose Drug

Ease-of-use

Value for money

Customer support

Functionality

March 2018

great for the money

Pros

Its very user friendly and easy to use which makes the hassle of appointments way easier for real life.

Review Source: Capterra

Elizabeth from Chipotle Mexican Grill

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Flexbooker has been great with helping customize the scheduling experience for our company.

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Review Source: Capterra

Alex from yogame

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Very Easy!

FlexBooker is an easy online product software that makes it simple to schedule any type of clients, accept payments etc. I really enjoy this product.

Review Source: Capterra

Emily from FrohErda

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Huge time saver

I use FlexBooker to allow my customers to schedule appointments. It's a very helpful and versatile program for any business owner who wants to give their clients the opportunity to schedule online. It sends automated text message reminders to reduce no-call, no-shows, which has been a hugely beneficial feature. This program has allowed me to automate a necessary aspect of my business that before FlexBooker was very time consuming - I was constantly getting phone calls and having to play phone tag with my customers as we compared availability for appointments, whereas now, appointments can all be booked immediately without my involvement and the follow-up reminder is automated. It has saved me a lot of time and effort. I would highly recommend this program to any business seeking a more efficient scheduling protocol.

Pros

Fully automated text message reminders to clients

Cons

None

Review Source: Capterra

Carley from Digital Marketing Consultant

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Love FlexBooker

Great software to use. User-friendly, nice layout and helps with reducing no-shows. For online bookings, this is the site to use!!

Pros

simple to use.

Cons

none.

Review Source: Capterra

Richard from iSPA Massage (sold)

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2016

Best appointment software!

We went from Square appointments to Flexbooker. Square didn't have the flexibility to manage our simple appointment requirements. Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up. They even made some changes to the software to fit our requirements. Highly recommend them!

Pros

flexibility, customer service.

Cons

non

Review Source: Capterra

Dee from Dees old west studio sola salons

Ease-of-use

Customer support

June 2015

Andrew Ford

Andrew has gone beyond what anyone could ask for to do changes that was needed for my company. Give this booking company a try

Review Source: Capterra

Rebecca from CBA Investing

Ease-of-use

Customer support

April 2015

Does what the others can't do

We create lots of different types of schedule for our client's events throughout the world, and we went through several different scheduling systems before finally finding FlexBooker. Their system is the only one that allows us to mix open schedules with recurring event schedules in any combination we want. Our account manager patiently helped us set everything up and is always there when we need help or advice.

Review Source: Capterra

Leilani from Leilani Boutique

Ease-of-use

Customer support

July 2014

Fantastic schedule software and great customer service

Flexbooker was so easy to set up, intuitive to use and my customers love it. I was able to easily customize it for my business. Customer support was fantastic.

Review Source: Capterra

Rachel from Kline Photography

Ease-of-use

Customer support

April 2014

Has helped my business out so much

Firstly, I want to mention that the guys who I've spoken with at FlexBooker have been really great to work with. They've helped me get set up as-needed, and their advice has been invaluable. I use FlexBooker to let my clients book sessions with me, straight from my website.

Review Source: Capterra

May 2018

Review Source: GetApp

Displaying 1 - 12 of 12 reviews