MyAppointments

RATING:

4.9

(43)

About MyAppointments

MyAppointments is an online appointment scheduling solution that helps business owners and service providers stand out from competition. This online booking software provides advanced features such as appointment booking, scheduling, calendar, notes, cancellations and more. Using the reporting tools, users will have access to analytics that help them refine their services based on ratings and reviews left by clients.

MyAppointments Pricing

MyAppointments is priced according to the number of columns users select. 1 column: $29/month 2 columns: $39/month 3 columns: $49/month 4 columns: $59/month 5 columns: $69/month 6 columns: $79/month 7 columns: $89/month Unlimited: $99/month

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Mobile appointment booking
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MyAppointments Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for MyAppointments

1 - 5 of 41 Reviews

Jill

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2018

the best

PROS

being a busy family of 5 this is a must to keep up with activities and work related jobs. quick and easy to learn!

Sayda

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I have been a customer for 15 years!

I am better organized, my clients can make requests for new appointments from their cell phone, and my staff can check their schedules remotely from home.

PROS

I started using their Elite desktop program back in 2003. The reason we loved Elite was because it was so user-friendly and easy to understand. We switched over to MyAppointments (their cloud-based solution) mostly because we wanted clients to receive text messages to their cell phones reminding them of their upcoming appointments. MyAppointments is a great software program, but what I love most is their customer support -- I have real person I can call to ask a question anytime. They are friendly, courtesy and eager to hear my input for improvement. Whenever I have a suggestion for improvement they listen and keep me updated as changes get added. We are located in New Orleans where we get a lot of tourists visiting and we love how new clients can find us online by typing in "New Orleans" on the main page for MyAppointments. I love this system!

CONS

We would like clients to receive one text reminder for all five services scheduled in one day, instead a text reminder per service. We understand this will be updated for us in the future.

Vendor Response

Thanks for the great suggestion, Sayda! MyAppointments now sends only one text reminder to a customer for all appointments scheduled for a single day.

Replied May 2018

LaTonya

Telecommunications, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2019

USER

PROS

I liked that it keeps me on track with my appointments.

CONS

If you don't cancel after your trial that it will chagre you for it.

Vendor Response

Thanks for the review LaTonya. Since we do not ask for any credit card information in order to use the free trial, we do not bill our customers after the trial period ends. If they decide to continue using the program, the customer then provides their billing information and begins our monthly billing process.

Replied June 2019

Lizzie

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

MyAppointments Came To My Doorstep!!!

PROS

I found MyAppointments at the IBS NY 2018 trade show. They were the cheeriest salon management software company in the entire space, and to make it better they integrate with Square, which I am currently using for processing. I thoroughly enjoyed the walkthrough that they did for me at the show, and for the first time (because I have tried to use other software programs in the past) I left their booth feeling very positive; ready to head back to the salon and get started. Not only did I get a quick follow up phone call and tutorial, but then I got a personal handwritten note in the mail. Followed again by a text. The next thing I knew, my rep at MyAppointments told me he was coming to me. From Florida to upstate (and I mean UPstate) New York, 1307 miles, they came. And I spent a delightful time working hard and learning a ton. We sat side by side entering data and taking notes. He did whatever was needed including a remote call to the developer during our session. I am really impressed with their customer service and by the program itself. I have a hopeful feeling regarding how much myAppointments is going to help my business grow and succeed. The relative ease of use as well as the pleasing graphics really works for me. I feel confident and satisfied with my purchase. Thank you!

CONS

The fact that I have to discipline myself to really learn it to make it my own and have it work for me. But already I can see that the hard work is up front, and since I was helped by my rep, I'm almost all set. I'm not fond of some of the colors, but a little bird told me that adjustments are being made to make it even better.

Sherrie

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

This is the EASIEST software program I have ever seen!!

I really like being able to put all my data in a computer instead of it being on paper everywhere.

PROS

I own a hair salon business in a small town in southern Georgia. Life in this small town is simple and easy going -- and that's exactly what I wanted from a software program -- SIMPLE and EASY. I have nothing but great things to say about MyAppointments. I signed up for a free trial period after first meeting the team from MyAppointments at a beauty show in Orlando. I have been very impressed with all of its wonderful features. Makes my job easier My formal employee used another software program to book appointments, I think it was called Vagaro. I used to watch her struggle with it all the time. In fact, recently I was encouraging her to consider switching over to MyAppointments since it is sooooo much easier. MyAppointments is versatile, easy to understand, I pick things up quickly. I like that the screens are not crowded with a lot unnecessary stuff and I see only what I need to see at any given moment. For a person that is not tech savvy, it's easy for me to use this program. Now, regarding their training and technical support, I have one word... "AWESOME." They are there when you need them no matter what. One day Shelly from their office called me up on the phone and asked me, "Are you ready to add a "BOOK NOW" button to your FaceBook page?" I really liked that he was looking out for my best interest and following up with me. Their team is polite and easy to talk to on the phone. did I mention yet that I really LOVE MYAPPOINTMENTS?