Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them).

The ease of use and detailed reports are amazing. The fact that it integrates easily into my website is awesome.

We held back from using Helm for a while because of the poor mobile experience, but the pros to the software started to out weigh the negatives which is when we decided to make the switch.

The integration of booking, sales, email and text messages is awesome. I have recommended Helm to several of my friends who own businesses, none of who own float centers.

Great, helm is always been a pleasure to deal with when I have issues or questions. They seem to always be adapting.

It can process money transactions, memberships and a good customer interface.

Finding a software platform that is this incredibly robust, easy to use, implement and that has customer service that is knowledgeable, kind and responsive is rare and much appreciated.

It was slightly difficult in the beginning  to figure out how to set block scheduling for the different services.

I demoed at least 6 other similar software programs and Helm was the best value and the best of all I demoed.

We love the ease of use, the fact that it is our POS, scheduling system & internal communication system all in one place. The reports are easy to find and help us stay informed.

The only major con for us is that we can not use the payment portion of the software as no banking systems align with us in New Zealand.

They really seek to understand any potential challenges wellness centers like myself have, but are always evolving into a better system. The people that work there are amazing and always available.

My experience with Helmbot and their team has been quite amazing. They are always there to help or listen to any ideas you may have about their system.

I really like the layout of the scheduling page and the ease of use. There is a learning curve but once all the kinks are ironed out it is a great tool.

Its made perfectly for float center owners taking care of everything in one place in a seamless way.

I like that is developed specifically for the floating industry and that it has continued to grow and accommodate other streams of revenue.

Very user friendly interface that makes it super easy for customers to book online.

We transferred 2yrs worth of client booking from Mindbody and lost some client notes but we opted for that feature.

We have used this software for almost 5 years and have been thrilled with it. Their customer service team is top notch and are very passionate.

It is extremely easy to set up and hit the ground running. The price is more than fair and I love that there is no contract.

Used it for personal and business purposes, very good tool.

It has been an awesome experience. I cannot wait for a long relationship with the program and tech support.

Love the face to face interaction. I first met the my appointment team in orlando and i fell in love with the program instantly.

I was confused at first during the set up process but after it was a breeze.

It is a very successful program with the students and staff. Being able to check appointments from our phone is amazing.

The product is easy to customize and the interface is intuitive. Patrons are able to easily and conveniently book their appointments.

MyAppointments has changed the way I book appointments -- no more carrying an appointment book and pen.

Also, my clients can stop calling me day and night to ask when I am available -- instead, they just book online from their cell phone.

I have no comments here I have no comments here I have no comments here I have no comments here I have no comments here.

I really love how fast they get back to me quickly and efficiently. Im very happy they continued to call me to keep up with my progression as a new business owner.

We have moved from appointment books to online booking software all in one day. We are excited about the transition.

You have to be crazy to dislike anything. You have to be crazy to dislike anything.

They were the cheeriest salon management software company in the entire space, and to make it better they integrate with Square, which I am currently using for processing.

The software is very easy to use, support is awesome.

Their team is polite and easy to talk to on the phone. Did I mention yet that I really LOVE MYAPPOINTMENTS.

The screens are easy to navigate and it meets the needs of our salon. The BEST part of this program is the support staff you call when you need help.

This is very user friendly and my staff LOVES being in control of their bookings, it makes them feel like an important part of this business.

And this system was so easy to get integrated into our salon. And I love the fact that someone came out to our business and got hands on with all of our staff.

The help from  Steven, Tony, and Shelly is awesome. Getting started with the program, they are all walking me through, working with each other on what needs to be done changed or sorted through.

It sends text msgs to the customer for their appointments, the customer support is very friendly and helps you resolve issues on the spot.

I am switching from another online booking system that was complicated and overpriced. I like that this is user friendly and less expensive.

I have a hopeful feeling regarding how much myAppointments is going to help my business grow and succeed. The relative ease of use as well as the pleasing graphics really works for me.

I liked that it keeps me on track with my appointments.

It was easy and fast to use every time I came across it for various businesses. Very simple and quick to schedule.

The best part of my relationship with the company is there customer service and eagerness to help me any time I call in. I especially appropriated Reps.

My learning curve was a steep one, and the technical support staff diligently removed any obstacles I had. Suggestions I as a consumer have had, are taken seriously.

I looove the fact that this program  is user friendly. My customers enjoyed the ease of scheduling their appointments without having to contact me ...So it was a win-win for both.

US Dollar

HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Professionals can use the booking calendar to view upcoming appointments, apply discount codes based on customers' membership status and manage waitlist entries.


Key features of HelmBot include recurring billing, role-based access, point-of-sale (POS), staff scheduling, customizable reporting and waiver management. It allows supervisors to create recurring tasks, assign them to multiple employees and alert staff members about relevant project updates via texts. Additionally, service centers can notify clients about cancelled appointments, send private messages to multiple recipients and enable employees to add comments under tasks, facilitating collaboration across the organization. 


HelmBot offers integration with various third-party applications, such as Google Analytics, Facebook and Mailchimp. Pricing is available on monthly subscriptions and support is extended via email.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

Access Controls/Permissions

SMS Messaging

Debit/Credit Card Processing

For Salons and Spas

Task Scheduling

Electronic Signature

Order Management

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Customer Accounts

Sales Orders

Recurring Appointments

Gift Card Management

Payroll & Commissions

Room Booking

eCommerce Management

Scheduling

Multi-Location

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

ACH Payment Processing

Alerts/Notifications

Online Booking

Reporting & Statistics

Automated Scheduling

Returns Management

Calendar Sync

Billing & Invoicing

Discount Management

Customizable Branding

Reporting/Analytics

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Inventory Management

Loyalty Program

Retail Inventory Management

Item Management

Purchase Order Management

Electronic Payments

Reservations Management

Credit Card Processing

Transaction History

Customer Database

Class Scheduling

Calendar Management

Sales Trend Analysis

Data Import/Export

Promotions Management

Booking Management

Real-Time Data

Performance Metrics

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Email Reminders

Real-Time Updates

Email Management

Activity Dashboard

SMS Marketing

Reminders

Availability Management

Customizable Templates

Receipt Management

Accounting Integration

Real Time Reporting

Stock Management

Customer History

Third-Party Integrations

Web browser (OS agnostic)

HelmBot offers a free trial, after which the software is available from $95 - 275 per month.

Email/Help Desk

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HelmBot

Live Online

Webinars

Documentation

MyAppointments is an online appointment scheduling solution that helps business owners and service providers stand out from competition. This online booking software provides advanced features such as appointment booking, scheduling, calendar, notes, cancellations and more. Using the reporting tools, users will have access to analytics that help them refine their services based on ratings and reviews left by clients.

Booth Rental Management

Customizable Fields

Social Media Integration

Website Integration

Client Profiles

Customizable Forms

Drag & Drop

Appointment Scheduling

MyAppointments is priced according to the number of columns users select.

1 column: $29/month
2 columns: $39/month
3 columns: $49/month
4 columns: $59/month
5 columns: $69/month
6 columns: $79/month
7 columns: $89/month
Unlimited: $99/month

HelmBot vs MyAppointments

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