Oh where to begin!?... This software makes it incredibly easy to write a schedule for pet sitters and for clients. The option to run repeat services saves so much time! And you can store all client and employee information in one place. Clients and employees have access to a portal to see all of their information and scheduled services. The employees can use a feedback portal to send messages and pictures instantly via e-mail to the client so they have peace of mind knowing their pets have been cared for while they are on vacation or at work. It keeps track of invoicing for clients and jobs/hours worked for employees. Invoicing and payroll take only minutes! There are so many more wonderful things, but this review could go on and on. My life, and my business, became better the moment I began to integrate this software!

It is customizable, but only to a certain degree. It can be a lengthy process to get everything set up, and it may not be exactly the way you would like it to be. I would also wish for reports to be a bit more customizable. But it all flows regardless!

I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)

Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

It has its ups and downs and promises not kept. It's good on the budget side of things and hits the basics needs

The price Budget for a starter business

How many hoops you have to jump through or system you have to go around to get what you need.

Fantastic experience with PSP! Free trial - excellent option to spend time figuring out if the system is for you. The customer service support you get is second to none! Very quick to help you, very patient, friendly & understanding. Can’t rate [SENSITIVE CONTENT HIDDEN] CS high enough!

There are a few Pros to this software. The diary/planner. The email templates are so so useful! The invoicing side of things is a breeze.

I don’t know how possible it is but automation for other payment services than Stripe would be great. Also, a ‘Birthday report’ in the same way there’s a ‘vaccination report’. Payment services such as PayPal and bank transfer. It’s rather complicated to use. Could be more user friendly but like with anything, it gets easier the more time you spend with it.

There so many handy features. It's made my time spent on the admin side of my business much less and I couldn't be without pet sitters plus now

If I was to be very picky I would like to be able to block out days that I'm away so that clients are unable to book them days.