About Setmore

Setmore is a free appointment scheduling platform suitable for a variety of business sizes and industries.

Make it simple to connect with more clients with a free, online booking page. List your availability and services online and accept appointments 24/7. Keep your customers in the loop with automated appointment reminders and receive real-time updates on your desktop, tablet, iOS, and Android device.

Offer virtual services by adding video meetings to your appointments with Teleport.video integration, allowing you to meet with clients globally. Increase traffic to your booking page by adding a 'book now' button to your website and social media platforms.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

883 Reviews of Setmore

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(646)

646

4 stars

(192)

192

3 stars

(33)

33

2 stars

(3)

3

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 883 results

July 2020

Gidon from Root Source

Verified Reviewer

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Excellent appointment maker

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Pros

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Cons

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

Reasons for Choosing Setmore

it looked best to me. I started with free but quickly realized that the two way synch with Google Calendar was imperative

Reasons for Switching to Setmore

They changed their model or something. It was a while ago that I used them.

July 2020

Erik from Vivid Reign, Inc.

Company Size: 2-10 employees

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

ALMOST PERFECT

I love using Setmore. I've been using it for my other business in the Massage Industry which how I found this platform. It worked great for the wellness industry since the limited booking time frame issue wasn't a concern in that industry since appointments are never booked passed 12am (but it did lack other functions like contracts/document sharing and HIPPA protected file management for SOAP notes, etc.) – but as a booking system for a music studio it works great, minus that one issue with the 24-hour limited booking functioning.

Pros

The ease of use and great customer service.

Cons

The limitations on functionality, for example: it's impossible to book an appointment that passes 12am, therefore a 4 hour appointment from 10pm-2am has to be scheduled as 2 separate bookings (10pm-12am then 12am-2am) which is very inconvenient.

Reasons for Choosing Setmore

Great platform functionality (minus a few minor limitations) and reliable customer service.

February 2021

Ashlee from Living Bliss Inc.

Company Size: 2-10 employees

Industry: Retail

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

February 2021

Covid & Retail

We really only use it for bookings and for that purpose it works brilliantly. Sends reminders and can add to your calendar seamlessly.

Pros

1. It was an easy solution/setup for our store as we wanted people to make appointments to visit us to help with Covid prevention 2. I set it up and tested it in less than an hour which was perfect 3. It was easy to integrate with our website/instagram for people to use 4. Its straight forward for people to use and takes 10 secs for our customers 5. Sends reminders and you can add to your calendar seamlessly

Cons

1. I wanted to not allow people to make bookings within the hour. Lets say its 11:15am and 11:30am was available. They had to wait at least an hour to book. That was not possible.

October 2019

Suzi from The Walnut Club

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

October 2019

A few things I need that are imperative

Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.

Pros

Super simple and works with you, quick easy and makes life simple

Cons

Really important for us and reasons why I witched: We need to take varied deposit amounts If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating Sometimes when I contact customer support I feel like they dont listen Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction? Why can we not reuest payments off people through setmore- its a really great feature. There's not enough characters for T&Cs & notes to the customer when booking.

Reasons for Switching to Setmore

For all the above, refunds for deposits simple, variable deposit system, zero complaints from clients when booking.

October 2020

Amanda from The Otter Class

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2020

You need to add an option for CUSTOMERS to book RECURRING appointments PLEASE

Better than Calendly, but as I mentioned, I need my customers to be able to book recurring appointments as a private e-learning tutor.

Pros

Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page

Cons

You need to add an option for CUSTOMERS to book RECURRING appointments PLEASE that does not clash with other appointments. Also, it would be nice if customers could see my personal calendar like how I see it.

Reasons for Choosing Setmore

Already mentioned, but I need the feature for customers to book recurring schedules please and thank you!

Reasons for Switching to Setmore

Time slots can't be properly customised (15 min intervals)