SuperSaaS software


124 reviews(4.5/5)
124 reviews(4.5/5)

SuperSaaS offers a cloud-based online appointment scheduling tool suitable for businesses of all sizes. Features include integrations with existing websites and Facebook pages, reporting and analytics tools, calendar synchronization and more.

Users can customize page layouts and color schemes, branding and logos, automatic calendar sync settings, confirmation emails and text messages, waiting lists and forms. Access control options, integrated payment and credit options, vouchers and price rules can also be configured to meet user needs.

SuperSaaS is offered in various languages, and payment integrations include PayPal and Stripe. Integration modules for WordPress, Joomla and Drupal are available, and the schedule can also be used as a standalone web page. Calendar integrations include Google Calendar, Outlook and iCal.

Pricing is per user per month. A free version of the software is also available. Support is provided through an online knowledge base.  

Supported Operating System(s):
Web browser (OS agnostic)

124 Reviews of SuperSaaS

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  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    EMC Scheduling Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software allows for scheduling of the EMC testing.

    Pros

    The best part of this software is that is free to start with.

    Cons

    The worst part of the software is that if it is used too much it costs money.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Customer, We are sorry to hear that you find the software costly. As compared to any of our competitors we are very reasonably priced and we offer affordable solutions for all types of businesses. We provide complete features to all our customers in even our most basic packages starting from $8 per month with access to unlimited registered users and unlimited schedules. The system grows with your requirements and business and hence, charges you for what you use. If you have any specific issues while working with the system please feel free to reach out to us at support@supersaas.com and we will be happy to help you. Kind Regards Sneha Mittal Customer Support manager SuperSaaS

  • Christopher from CAPS INTERNATIONAL INSTITUTE S.L

    Number of employees: 11-50 employees

    September 2018

    Best system ever to use !!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Super! We have been seraching for a system that is suited to our way of working and SuperSaaS was perfect for us. When we had questions we were contacted instantly with the answers.

    Pros

    We are able to schedule and cancell appointments in good time. Our candidates find it easy to access to book.

    Cons

    There is not a confirmation email to the candidate who books an appoitment.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Chris, Thank You for your kind review and feedback. It is indeed possible to send customized automated reminders, notifications and follow ups to your candidates via text as well as email. You can read how to set up customized email reminders here: https://www.supersaas.com/info/doc/layout/appointment_notifications. We hope you have a great SuperSaaS experience. Once again, thank you very much for taking out the time to write a review and share your feedback with us. Kind Regards Sneha Mittal Customer Support Manager SuperSaaS

  • Geffrey from University of Waterloo

    Number of employees: 1,001-5,000 employees

    September 2018

    High volume short term use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We're using this app to schedule a couple thousand appointments in a short time. It's excellent for that. The customer service is the best part - ridiculously good.

    Pros

    I like it because it did what I needed it to do

    Cons

    A little more reporting functionality would be good.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Geffrey, Thank you for taking out the time to share your review and kind feedback. We're glad you are having a great SuperSaaS experience and you loved our customer service. Thank you for your feedback on reporting features. This is a very useful suggestion and I will pass it on to our development team. We hope you continue to enjoy our software and in case of any questions or queries please feel free to reach out to us and we will be happy to help you. Kind Regards Sneha Mittal Customer Support Manager SuperSaaS

  • Yvonne from Professional services

    Number of employees: 2-10 employees

    September 2018

    Does its job for the right price and customer service is exceptional...highly recommended.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Price seems very reasonable. Most impressive is the prompt replies of customer support. Service goes a long way. The software itself does a great job of booking tennis courts for our small club and we have rarely had any issues. The uptime has been 99.99% for us for the past couple years and the downtime was due to our own internal issues, not SuperSaaS.

    Cons

    The interface seems a little dated and could look more appealing or updated.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Hi Yvonne, Thank you for your review! We are happy to hear you are enjoying your SuperSaaS experience, particularly our customer service. In regards, to the dated nature of the interface, I have great news! We are in the middle of building new interface options that will give SuperSaaS a more contemporary look. If you ever need any more help with SuperSaaS settings, be sure to let us know at support@supersaas.com. Kind Regards, Whitney Koontz Digital Content Marketer SuperSaaS

  • Bob from Manly Computer Pals for Seniors

    Number of employees: 2-10 employees

    September 2018

    Super SAAS for small not for profit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Using it to schedule students with tutors in a volunteer Seniors Computer Training facility

    Pros

    It's an online Software as a Service and available from anywhere

    Cons

    Price is rather ambitious for very small NFP organisations.
    Inability to print out a weekly schedule for all resources, or an individual.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Thank you for the review Bob. The ability to print the schedules has recently been added to the system. You should be able to simply select "print" in your browser while viewing the correct schedule.

  • Simon from Simon Candy School Of Guitar

    Number of employees: 1 employee

    September 2018

    Great Scheduling Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SuperSaas is really easy to use and great for scheduling my guitar classes that I teach. It is also easy for my students to use when they wish to reschedule lessons. This saves me a lot of time having to do this myself and offers flexibility to my students that they really appreciate.

    SuperSaas also has a lot of options regarding how you would like to set the schedule up, so there is a lot of flexibility there too.

    Cons

    I would like to be able to copy and paste classes when it is time to reschedule. I have to do this myself every couple of months which is a little time consuming. I understand there are different levels of subscription, but to be able to more easily set up new schedules each month. would be good.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Simon, Thank you for taking out the time to share your review and kind feedback. We're glad you're having a great SuperSaaS experience and you are able to grow your business with SuperSaaS. Thank you for your feedback on rescheduling classes and I will share it with our development team. We hope you continue to enjoy our services and we can help you grow in the future. Thank you again for taking out the time to share your experience. Kind Regards Sneha Mittal Customer Support Manager SuperSaaS

  • Joseph from South Shore Club

    Number of employees: 11-50 employees

    September 2018

    Supersaas for our Boat Club!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking at writing our own app but Supersaas was just what we needed and has been extremely cost effective.

    Pros

    Very easy to work with and is just what we needed for our boat club!

    Cons

    Would like to see just a few more options regarding informing about changes!

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Joseph, Thank you very much for taking out the time to share your experience and kind feedback with SuperSaaS. We're glad you're having a great SuperSaaS experience and we could save you the development cost & time efforts of writing a new app for your business. We hope you continue to enjoy our services and our software. Thank you again for sharing your feedback. Kind Regards Sneha Mittal Customer Support Manager SuperSaaS

  • Harrison from University of Richmond

    Number of employees: 2-10 employees

    September 2018

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    University equipment checkout

    Pros

    Easy to use program that allows students to effortlessly make appointments.

    Cons

    I've noticed that the mobile interface is not user friendly.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Harrison, Thank you very much for taking out the time to share your review and kind feedback with SuperSaaS. We're glad you're enjoying the effortless SuperSaaS experience to manage your appointments. We have tried to make our product compatible with all devices and you can access the mobile version of your software by replacing www.supersaas.com in the schedule link with m.supersaas.com. Please feel free to reach out to us in case you have any questions and we will be happy to help you. Thank you again for taking out the time to share your feedback. Kind Regards Sneha Mittal Customer Support Manager SuperSaaS

  • Nikki from Lucidcircle

    Number of employees: 2-10 employees

    September 2018

    Good product simple and direct

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SuperSaaS is a software for appointment or classes schedule with simplicity and easy and fast to edit , recommend

    Pros

    It is easy to edit time and slots or dulipcations.

    Cons

    The jumping back and forth from use, supervise . Also it looks few hours to get use to this jumping back and forth. Once get a hand on to it, it is pretty strict forwards.

    For me simplicity and easy and fast to edit is priority. There are many event calenders plugins out there but some (especially WordPress build in plug in are very time consuming to use) for this you guys are way ahead. Be ware of new develop online software though such as social tailor- Tailorbrand beta software, their calenders also very user friendly and have much more attractive layout!) So knowing your collaborators/competitors (depending how you go about it) is the key. That my 2 cents for you guys. Thx for your speedy customer support, very impressive and appreciated.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    September 2018

    Dear Nikki, Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been! Thank you again for taking out the time to review us. Kind Regards, Sneha Mittal Customer Support Team

  • John from Real Estate

    Number of employees: 2-10 employees

    September 2018

    Cloud Based Resource Allocation -- YES -- SuperSaaS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used SupperSaas for 3 years in our executive suites and offices business. It has allowed us to empower our clients to take over enrolling in use of conference rooms and other resources with out having management personnel involved.

    Pros

    Ease of use for medium internet savy people.
    Dependability of online presence - and ease of access

    Cons

    That it would automatically link to cloud based printer when updated -- small issue.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Amber from Involo Farm

    Number of employees: 2-10 employees

    August 2018

    LIFE SAVER!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall very very happy. Idiot-proof to create lessons, made edits, and book.

    Pros

    It's FREE! I am a small business and every bit of savings helps. I had been scheduling lessons by TEXTING my clients every week. It was a nightmare keeping everyone tracked. Discovering SuperSaaS has made my life so much easier. It's so easy to use, my clients figured it out and adapted easily and I just love it!

    Cons

    Some of the verbiage is a little confusing when turning on certain features.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Allan from Wanneroo Districts Cricket Club

    Number of employees: 2-10 employees

    August 2018

    Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Easy to use, easy to configure, gives users and administrators good visibility.

    Cons

    Cost. For the features and functionality we use, the monthly cost is high, especially in high-volume months.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Marin Council BSA

    Number of employees: 2-10 employees

    August 2018

    My Review of SuperSaas

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It does mostly what we need. You can't beat it for the price, so I can put up with the issues for now.

    Pros

    Does the job of scheduling very well. Seems to fairly easy for users.

    Cons

    Two major issues for me: (1) you can only use PayPal. This is very limiting. I have to have people redirected to our own web site to pay, and I have to follow up each one individually to make sure they do that. It's not automatic. (2) You cannot copy a schedule with all its content for a future schedule, for example, a year later. Wish there was a way to copy, have it drop all registrations, but keep sessions the same. I either have to clear all the registrations one by one and then change the date or I can copy, but I have to re-enter all the sessions. Either way, it's arduous.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    August 2018

    Hi Time, thank you for the review. We support several different payment providers such as Stripe, not just PayPal. For a complete list see this page: https://www.supersaas.com/info/doc/payment/payment_providers

  • Verified Reviewer

    Number of employees: 5,001-10,000 employees

    August 2018

    Overall a decent software for appointment booking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over all a decent software that will server the need of maintaining the appointments for the given price.

    Pros

    Ease of use .
    Simple layout.
    very less efforts on Admin to set it up.
    The features.

    Cons

    The notifications and reminder method can improve.
    Reporting Features can be better
    They don't support corporate billing

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nicole from The Treehouse Hourly Childcare Drop In Center

    Number of employees: 11-50 employees

    August 2018

    review for supersaas

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    i think overall it has been fine for us.

    Pros

    i like the fact that we can strategically plan out our days by having the reservations ; it helps allow more/less walk ins depending on our day

    Cons

    -cant see past a certain time frame of reservations
    -not all show up with info regarding client
    -some dont show up that were imputed by a staff member
    -blocking scheduling should be easier

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Judy from Razer

    Number of employees: 501-1,000 employees

    August 2018

    User friendly interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good

    Pros

    User friendly interface, Processing speed is fast

    Cons

    Unavailable device should be hide in the dropdown list in booking form

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Cathy from Glencoe District High School

    Number of employees: 11-50 employees

    August 2018

    Excellent Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SuperSaas made scheduling appropriate rooms a breeze; all staff adapted quickly to using the scheduler. Excellent program. Thank you.

    Pros

    This program (Room Scheduler) was extremely useful in our school setting. Staff could book out computer labs; conference rooms, library, Chromebook stations, etc. at a click of a button. Staff had access from wherever they were. Top notch scheduler! SuperSaas renewed automatically (yearly) so we were ready to go each September.

    Cons

    This program ran perfectly for everyone, no issues at all.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    August 2018

    Dear Cathy Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been! Thank you again for taking out the time to review us. Kind Regards, Sneha Mittal Customer Support Team

  • Melanie from Idaho Humane Society

    Number of employees: 51-200 employees

    August 2018

    Wonderful Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SuperSaaS is easy to use for me and our users. I like having the ability to run several different schedules from the same dashboard. And the price is extremely reasonable.

    Pros

    Supersaas is so easy to use and responsive, it's very seldom that I have a problem with the program. When there is a little glitch - normally user error - a quick email to Customer Support results in a timely response and resolution.

    Cons

    I can't email directly from the program.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    August 2018

    Hi Melanie, Thank you for your kind review. We are happy that you are enjoying your SuperSaaS experience. Thank you for letting us know about your email needs. We still do have many customizable email functions within our Dashboard that allows you to send messages to your clients. Thanks again for your review. Kind Regards, Whitney Koontz Digital Content Marketer

  • Forrest from CRSV

    Number of employees: 2-10 employees

    August 2018

    Excellant software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use the software for friends to schedule times when they want to visit. It's working great for that. The customer service is out of this world. I've contacted them a few times and they are great.

    Pros

    The price. I'm using the free version...

    Cons

    Sometimes it's a little hard to figure out.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    August 2018

    Hi Forrest, Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been! Thank you again for your kind review and feedback. Kind Regards, Sneha Mittal Customer Support Team

  • Allison from Lakeside

    Number of employees: 201-500 employees

    August 2018

    Very Helpful Scheduling Tool!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SuperSaas solved a pretty complicated scheduling situation for our instructors when we moved from a Monday-Friday schedule to an ABC schedule.

    Pros

    It was pretty easy it was to set up, the different color coding for different events was helpful in addition to having a feature to cap enrollment for each event.

    Cons

    Since I only use it once per year to create the yearly schedule, it took me a few minutes to refresh my memory when I set up the second time.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: SuperSaaS, SuperSaaS

    August 2018

    Hi Allison, Thank you so much for your kind words! We're happy that you get to enjoy using SuperSaaS for your educational events. Kind Regards, Whitney Koontz SuperSaaS

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