All NAKIVO Backup & Replication Reviews
1-25 of 385 Reviews
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Tom
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Simple to use and cost effective
the best backup solution we have purchased
PROSThe solution was quick to install, dead simple to use and we had our first backups being run within 20minutes of downloading the trial
CONSNothing comes to mind, nakivo fits our requirements perfectly
Reason for choosing NAKIVO Backup & Replication
cost and simplicity of install and setup
Reasons for switching to NAKIVO Backup & Replication
previous solutions were slow and complex, cost played a little part but the simplicity of the Nakivo UI teamed with very good pricing made the decision so easy to just switch.
Paul
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Not Rolls Royce but probably Mercedes...
Cheaper than Veeam, better than some other options. The proof is in the recovery! It's more focussed on VMWare than Hyper-V but support for Hyper-V is acceptable. Just be sure you are familiar with the features that are and are not supported for the platform you wish to protect before proceeding. The licensing is quite flexible too, with perpetual and subscription licenses. The cost comparison between licensing the CPU sockets in a hypervisor vs the annual subscription to protect the virtual machines is one part of how you'd decide which type to choose. Support is mostly responsive and at least half my questions are answered accurately in the first or second interaction. When issues are escalated to higher tiers it takes a little longer, but I have had success with remote sessions and VoIP calls with their engineers who are refreshingly knowledgeable on the various operating systems I've had their product installed on, and were more than willing to go beyond their minimum scope of supporting only the Nakivo product.
PROSEasy to set up and get running. Flexible deployment, with the full solution (i.e. the "brain") running directly on supported NAS hardware, Linux OS, physical or virtual machines. Getting help is as easy as clicking "Request Support" on an error message in the WebUI. A support bundle is created and sent to Nakivo and you very quickly receive an email with a case number, followed by responses from real people.
CONSBetter error messages would be nice - they don't always make sense. The "brain", which is the Director component, can only exist in one place in a distributed deployment with different locations. This means that a remote site will not back up if there is a connectivity issue between sites and the Director cannot see the transporter and repositories at the remote site.
Reason for choosing NAKIVO Backup & Replication
It has much of the functionality of Veeam but at a much lower cost.
Reasons for switching to NAKIVO Backup & Replication
Syncrify only does file-level copy with version control and encryption. Bare metal backups are supported but this is done by leveraging Windows Server Backup writing to local storage on the server being protected and then transferring the full file (initially) or deltas (on subsequent runs) to the backup server, whether on-site or remote (and we used remote). Bare metal did not work well.
Adolfo
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Good Solution. Easy to use and deploy
Is very easy to use, deploy and integrate in any infrastructure Differents types of backup and replications The customer support is good and with a quick response
CONSAt the moment there is nothing that I don't like. But if I had to say something it would be the error logs and the monitoring offered from the dashboard
Jakub
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed June 2022
not great, not terrible
Possibility of backing up all our platfroms is plus for me.
CONSAny update is pain. There is huge chance that software update wont end well and you have to contact support to help you with remediation. Support is also not best i saw out there.
Colin
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great alternative to 'big name' providers
We were paying for an onsite server, an offsite physical server and software/support from unitrends. This product gave us the capability to reuse the onsite server, backup to Wasabi for a fraction of the cost. My experience over the last 12 months with Nakivo has been excellent.
PROSThe price was very favourable. There was a perpetual licence option and then we just pay a yearly support cost which includes updates.
CONSNone. It does everything we need seamlessly
Reason for choosing NAKIVO Backup & Replication
The price offered was much cheaper than we were paying. We could utilise current servers and then gave us the option to backup offsite.
Reasons for switching to NAKIVO Backup & Replication
The unitrends solution, including support and a physical offsite backup was very costly.
James
Government Administration, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best backup, replication for your money and the absolute best support available.
Best experience I have had with any Backup software. Your account manager will send trial license to test any features and best part an engineer will connect to install and configure at any time with no cost. This service is available after purchase as well. You want training for new employee's schedule for an engineer and they connect and go over all features with you.
PROSNAKIVO engineers connect with you and go over your install and configuration and can schedule this free service any time after install to go over anything you have questions about. My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your computer to help with any issues that arise in minutes not hours.
CONSNo Cons as of today, have had couple errors that popped up and support was connected and resolved within minutes.
Reason for choosing NAKIVO Backup & Replication
The onboarding with support was most impressive with NAKIVO. You also have an account manager you can talk to any time, and he will issue any licenses you would like to try or extend and get an engineer on the phone for any questions or concerns.
Reasons for switching to NAKIVO Backup & Replication
Pricing and support were the biggest reasons.
Arunkumar
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Awesome Backup App and worthy one for its UI.
its good in its UI, easy to configure and very good performance. Its core is absolutely steady and amazing. easy console to extend the backup repository. Reporting or analytics feature is just great on this.
CONSIT doesn't have SAML integration for users authentication
Reason for choosing NAKIVO Backup & Replication
its good in its UI and easy to configure and very good performance.
Volker
Computer & Network Security, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Nakive first Review
I am Happy about it, and the Price is very well.
PROSFunctional good Support It does well the needed Function
CONSThe Setup at NAS is a little bit Tricky In most Times the newest Version must installed at Hand,
Reason for choosing NAKIVO Backup & Replication
More Functions are availabe No VSS Problems on Hyper V or Terminal Servers
Reasons for switching to NAKIVO Backup & Replication
The Price is much Better and the Functionality is very good.
Joey
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2024
Nakivo from someone that implemented it
The ease of use of installing Nakivo and good the support was while we where installing it.
CONSIf you look on your repository itself outside of Nakivo you can't see which back-up is which. Which can be annoying when you wanna delete or move some files from repository to repository.
Edwardson
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent Backup Solution that doesn't break the Bank
The UI is very easy to navigate. Setup/config and forget. Well not really, but have to monitor it once in a while.
CONSThe software works for my intended use and I don't have any dislikes
Michael
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Backup made easy
Overall my experience has been great and when I do have a problem their support is there to immediately help solve the problem.
PROSThe software ease of use is what really sold me on Nakivo. From day one it was easy to setup and within a few minutes I was backing up my first Esxi server. The VM replication is fast and I love the screenshot verification. Restoring a backup is just as easy and I've never had a backup restore job fail.
CONSOverall the software is as perfect as you can get. Its allows me to confidently backup my servers with no issues.
Reasons for switching to NAKIVO Backup & Replication
The huge price difference and lack of features was the main reason for the switch.
Sau
Program Development, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great tool for your VMs
This is the nicest program we tested as a backup and replication solution for VMWare. Just love it! The sales and support guys were awesome too! Good work!
PROSEasy to deploy and configure. We use VMWare for the most of our servers and had some trouble with other backup solutions that cost a fortune, were complicated or horribly expensive.
CONSFor the moment none, the product meets our expectations perfectly.
Reason for choosing NAKIVO Backup & Replication
This is the nicest program we tested as a backup and replication solution for VMWare.
keith
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Exactly what we needed
Ease of setup, ease of administration, and reliability! Not to mention the very reasonable cost and superb email communication with the company.
CONSOur needs were quite specific and we only had a few protected machines. That said, I genuinely don't have anything to enter in this field.
Reason for choosing NAKIVO Backup & Replication
The low price got our attention. Once we tried it out, buying it was an easy decision for all the reasons listed above.
Chris
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Fast backup and clean, easy interface
Having previously used Unitrends, when that crashed unrecoverably a few months ago, their support weren't willing to provide any help so I looked around for alternatives. As we use a Synology NAS, I found Nakivo would run native on that, allowing me to remove the bloated Unitrends server from our ESXi host. Unfortunately with the very limited memory in our Synology it rather struggled once Nakivo was installed so we ended up adding the Nakivo VM to our ESXi host which runs like a dream. The Nakivo web interface is MUCH simpler than Unitrends. At first I was worried it wouldn't do what I wanted in terms of setting up daily backups, retaining weekly backups for a month, monthly backups for a year and replicating everything to an off-site archive for additional security. It took a while to get my head around how simple the interface was compared to Unitrends but then it was easy to set up the schedule and replication I needed. It felt too simple so I was a little concerned whether it would actually do it but having been using it for many months now and having done test restores from both the live backup repository and the archive repository I'm fully confident it's doing what it should. The most positive benefit however is the speed of backup. Our weekly full backup used to take 4 hours using Unitrends, now it takes under an hour on exactly the same hardware! Similarly the daily incremental used to take 30 minutes now it takes about 6 minutes.
PROSFast backup Good compression Easy to setup and manage
CONSThe free version is only free for a year
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
8 years Nakivo review
We use Nakivo to backup all of our virtual machines, onsite and on the cloud. We've used it for disaster recovery over a ransomware with flawless results.Support is great and responsive, with almost instant response.I recommend this solution to everyone with great confidence.
PROSNakivo has proven to be a lifesaver for us during a ransomware attack. Thanks to its powerful disaster recovery capabilities, we were able to recover all of our important files in just a matter of minutes. Within one day, all of our virtual machines were up and running again with no data loss. The support personnel were extremely helpful throughout the entire recovery process, guiding us every step of the way. We are extremely grateful for the flawless results and quick turnaround time that Nakivo provided us with during this critical time. We highly recommend Nakivo to anyone looking for reliable and effective backup and disaster recovery solutions.
CONSWhile we have had a positive experience using Nakivo for virtual machine backup and recovery, we have identified a few areas where the product could be improved. Firstly, we believe that the SQL backup feature could be more robust, with additional options for customization and scheduling. We would also appreciate more support for backing up non-virtual machines. Additionally, we think that the upgrade process could be streamlined and made more automatic, reducing the time and effort required for this task. On a related note, we believe that the auto-sizing feature for S3 could be improved in order to help us save more space and money. Despite these areas for improvement, we still recommend Nakivo for its strong virtual machine backup and recovery capabilities.
Reason for choosing NAKIVO Backup & Replication
Price
Ovidiu
Verified reviewer
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Easy to use, robust, cost-effective
It covers all my company's needs, at a fraction of the cost of other backup solutions.
PROSI first tried Nakivo five years ago. It took me less than 10 minutes from starting the setup, to running my first backup. Everything was so intuitive, that there was no need to read any documentation. Very fast recovery at VM and file level. Considering the price, choosing Nakivo was a no-brainer. With each new version, Nakivo gets better and better. New features are added and existing ones are improved.
CONS- Support for tape backup is a bit primitive. - Compression and data deduplication algorithms could be improved. For the same data, vSphere Data Protection (based on EMC Avamar) uses half the repository space.
Julien
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Powerful products and easy to use
I have been using the Nakivo product for almost 3 Years now I used the VM recovery and also the file recovery in VM, it has always been easy to use. I also had 2 times needed to contact their support and my problems were solved quickly
PROSBackup of entire VM and also granularity as you can restore only 1 single file from the VM
CONSFrom now I don't really miss anything with this product
Reason for choosing NAKIVO Backup & Replication
Price & Options were better
Reasons for switching to NAKIVO Backup & Replication
Improvement of granularity backup
Joseph
Verified reviewer
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Cost effective and efficient solution
Having previously evaluated various similar applications, I came across Nakivo when I joined the company and opted to try it out. Nakivo stood out due to its intuitive user interface and the availability of a perpetual license. Given our status as a smaller company, we often find that subscription-based software solutions lead to substantially higher long-term expenses.
PROSEfficient backups with speedy restores. The encryption of virtual machine backups adds an extra layer of security. User-friendly interface. The email notifications are a valuable feature, providing peace of mind by ensuring system health and backup performance. In my five years of using their service, I've reached out to their support team twice, and each time, they've been impressively responsive and highly knowledgeable.
CONSI encountered some problems with the NAS transporter during system updates in the past, but the support team promptly resolved the issue, and it hasn't recurred since.
Reason for choosing NAKIVO Backup & Replication
Simplicity, excellent support, and the availability of a perpetual license.
Luca
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
NAKIVO Backup & Replication
It's great to see with a quick glance if any backup jobs have had an errors, any that have failed, r even ones that have completed successfully. We are yet to run into any issues with corrupt backups, or any issues whatsoever with recovering a file, a folder, or even an entire system.
CONSThe best feature in my opinion is the fact that Nakivo seems to handle an operating system, as well as any virtual desktops or servers whether vmWare or HyperV without so much as a hiccup. The fact that you can delve so much further into specific backups such as SQL servers / 0365 , where you can recover right down to the info your missing as opposed to entire databases is also a great feature.
Steve
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Nakivo Is Amazing
10/10, i'd highly recommend this app to all that require a backup service that is reliable, easy to use, easy to troubleshoot & most importantly quick & smart.
PROSThe best thing about this software is the ease of use and peace of mind. You can schedule backups very easily, Everything runs fast & smooth, Its been running here for over 3 years without a single problem. Updates are pushed easily, Verification of backups is also amazing. And the best part is it intigrates with Hyper V and when restoring a backup of a virtual machine it automatically imports it into hyper V and everything works perfectly. Windows Server Backup utility is unreliable compared to this.
CONSOne of the things i liked least about this software is when an update was pushed one of the servers we had didnt receive the update and needed some quick troubleshooting, but their customer service team was able to help out within the hour and was amazing and very helpful from the first reply.
Reason for choosing NAKIVO Backup & Replication
Ease of use, Nakivo's just amazing.
Reasons for switching to NAKIVO Backup & Replication
Ease of use, nakivo is amazing. Highly Recommended
Martin
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Awesome product - best virtual backup software!
Nakivo is a very helpful and simple program. It takes only 2 minutes to setup and then it works. If you have problems with the setup and the backup tasks they have a nice staff that will help you through it until your backup is running 100%.Ease of use, and installation is important.
PROSWebinterface for managing backups.Cheap.Easy setup.Easy to understand.
CONSNot really.NAKIVO has all the features we need.
Juan Pedro
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Nakivo, easy and useful
Totally satisfied. From the first moment it satisfies its ease of installation, fulfilling all expectations
PROSUndoubtedly, the most remarkable thing is that being extremely simple to use, it more than covers all the needs of a company to ensure the continuity of its information systems. In addition, the ability to integrate with the most common database solutions makes it essential.
CONSIt is extremely easy, covering all the needs of the company in terms, backup & replication for business continuity
Reason for choosing NAKIVO Backup & Replication
Because it is cheaper and easier
Joerg
Machinery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Good and intuitive procduct
We are using Nakivo B&R for our new server with quite a number of virtual machines (VM Ware). Backup of data is onto a Synology via 10GB/s. The backup makes use of all available network speed. Once you understand how it works, its configuration is straight forward. Whenever we experienced some issues, Nakivo Service was very helpful (GoTo meeting) and pretty fast (next day at the latest). So far no complaints on their repsonse.
PROSQuite intuitive. Comparably fast backup. Price / performance value is good. Good service.
CONSUSB rotation (to external harddrives) definitely needs improvement. Licensing scheme is a bit hard to understand at first glance ... but their sales will help you ;-) A little bit of too aggressive marketing (less would be better).
Dustin
Verified reviewer
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Cost Effective And Brilliant Backup And Replication Strategy
Brilliant solution, cost effective. The product is easy to implement and works just as good as advertised. It surpassed our expectations.
PROSEasy backups and replications that help keep us safe and secure! Ability to store locally and in cloud is a plus
CONSI would like to see more cloud integration with companies like BackBlaze and their B2 storage offerings. Amazon and Wasabi are partner groups, and that is more than enough to work with until then!
Reason for choosing NAKIVO Backup & Replication
Cost, Scalability, Features, and Support.
Reasons for switching to NAKIVO Backup & Replication
Cost, features, and scalability
Patrick
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Backup simplicity
It's the third place where we use it. Nakivo is a very easy software to deploy and to use. You can count on it when you need the most, we have used it to recover an entire environment that was down and the recovery worked without a hicup. The technical support is very responsive and professionnal.
PROSEase of use Granular recovery Incremental forever
CONSBackup of office365 is not easy to understand. It's a new feature, so I guess it will improve in the future
Reason for choosing NAKIVO Backup & Replication
Pricing Ease of use Past experience
Reasons for switching to NAKIVO Backup & Replication
Pricing Ease of use Past experience