Rubrik
About Rubrik
Rubrik Pricing
Pricing information is available on inquiry.
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Rubrik
1 - 5 of 47 Reviews
Jon
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
We use Rubrik to protect Managed Cloud devices for our clients and we love it
Rubrik has allowed us to stop focusing on the minutiae of running a homegrown backup storage/orchestration product and focus on automation of the infrastructure/deployment instead Rubrik has improved the performance of our backup jobs, allowing us to perform more backups with fewer resources overall Rubrik has given our clients more choice in how backups function
PROSThe Rubrik API is central to the product Rubrik backs up VMware-based VM very well Rubrik is a growing company, which makes the personal interaction we have with their folks very rewarding and productive
CONSThe Rubrik product is still young (only a few years old), so it has some room to mature, specifically in the non-VMware backup space Rubrik is a growing company, so sometimes it's difficult to build a relationship with tech support staff when you get a new person every time
Daniel
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
One of the Best Purchases I've Ever Made
There was one time that a fellow admin permanently deleted some backups without receiving confirmation on if they were still needed. It turned out that they were still needed and that the backups would be unrecoverable. There were multiple prompts to confirm this action, so we should not have expected it to be recoverable. However, the fantastic support team at Rubrik said "We can't make any promises, because the data should be deleted already. However, we're going to have our engineers use this as an educational experiment." While they were not able to recover all of the data, as it had been overwritten, they were able to piece together enough for us to get the most critical files. I have never seen a support team go this above and beyond the reasonable call of duty.
PROSThe Rubrik appliance is reliable, has a robust feature set, their support team is world-class (seriously the best in the game), and updates add awesome new features far more often than new bugs.
CONSIt can be a little pricey for small to mid size businesses, but It's well worth that cost. Other than that I have zero complaints.
Reason for choosing Rubrik
Support quality, product features, and the development roadmap
Reasons for switching to Rubrik
We wanted a more robust feature set, including the ability to archive to a cloud storage location and backup SQL data separate from VM snapshots.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed March 2018
I am patiently awaiting the release of 4.1 which should bring massive improvements .
We haven't progressed far enough with the product to see value to our overall business objectives.
PROSRubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores.
CONSI am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments.
Casey
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Backups made easy
Easy to install. Support is excellent. The product has saved us a few times with production servers going down. Instant recover is great.
PROSSetup was a breeze. Easy to create SLAs depending on how many snapshots you want of each vm. Migration to either azure or aws is also handy. Customer support is excellent.
CONSNo cons at this point in time as we've had no issues whatsoever with the product.
Reason for choosing Rubrik
Local contacts and existing customers pointed us toward Rubrik and recommended it.
Reasons for switching to Rubrik
Numerous issues with Rapid Recovery. Support not the greatest. Expensive for what we got. Wasn't a fan of the console.
Andrew
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
One of the best around!
Moved to Rubrik from Avamar and it's miles better. APIs, software, speed, not having to have accelerators or proxies. Have had a few issues with figuring out a backup or new feature but one here and there is nothing compared to before. Support it useful and usually knows what to do but sometimes it does take a few tries.
PROSSpeed. Backups are very quick, restores (especially instant ones) are very very quick.
CONSSometimes figuring out why a backup failed requires you to open a support ticket, the errors aren't super useful or help and a lot of times it's a quick fix from them but a more descriptive error message would point to the same thing.
Reasons for switching to Rubrik
Avamar was old, still running Java under the HTML screenscraper. Old technology.