About ArtCloud

ArtCloud's comprehensive gallery management software provides an complete solution for modern art galleries. From inventory management and custom collateral to email marketing and integrated websites ArtCloud is the popular choice for gallery management. Beyond the management system and website builder, ArtCloud also offers complementary access to our growing art marketplace. With almost 2 million artworks under management and over $300 million dollars worth of art sales a year, ArtCloud is the best in class choice for gallery management.


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16 Reviews of ArtCloud

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

January 2021

Jennifer from multiMind. media

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Exceptional! Streamlined gallery workflow + Increased online sales

Artcloud has allowed us to streamline internal workflow, track & bring sales to fruition (in-person and online), expand e-commerce and web efforts. Their platform has been instrumental in positioning the gallery well for COVID-era changes.

Pros

I have been working with ArtCloud since 2013. We transferred a mid-size gallery from a Bento database to Artcloud with little conflict. Their team's approach is forward-thinking and they are constantly adding new features to the platform. Inventory management, client relationship management, and branded invoicing/messaging are all handled with ease. Great sales reporting features. Lead tracking and dashboard status is a huge help for the sales team. User management also easy--have created accounts for higher-level employees to temporary interns, changing access permissions accordingly. In 2020 we implemented their Artcloud API with a custom Wordpress site with great results--huge reduction in data entry redundancies for the staff and web sales increased 83% from previous year (e-commerce sales + website leads that closed). Excellent support, managing issues and open to feature suggestions.

Cons

Not much. Perhaps more flexibility in tracking inventory-to-sale for marketing purposes and flexibility in further tailoring branded materials (wall labels, invoices, tearsheets, etc).

Reasons for Choosing ArtCloud

Artcloud's fee structure was affordable and scalable, especially compared to more established brands, used widely in the fine art industry. Their team's energy, knowledge, and enthusiasm for constantly evolving their technology was also a huge factor. We wanted a platform that would grow and stay competitive with the ever-changing landscape.

Reasons for Switching to ArtCloud

Bento was not agile enough for needs of managing a growing art gallery (inventory, client relationship management, invoicing).

September 2021

David from Abend Gallery

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Artcloud is a game changer

Our gallery has been open since 1990, and we have been using Artcloud for five years now and it was a game changer for us. It has increased our efficiency by leaps and bounds, and made us a much stronger company overall.

Pros

Artcloud has a very active development cycle, so there are always new features being added. I love the back end of their system as I find it easy to use and generally pleasing to the eye. I've used some of their competitors, and I feel like many are behind the user experience and aesthetic curve. But aesthetics aren't the most important thing; it's about what the software can do for you. And, Artcloud delivers on that front. The features that have helped us are too numerous to list, but I can put it this way, we've had several employees move on to different careers since we started using Artcloud, and we haven't had to replace them. That's because Artcloud does so much! They even recently added integration to 1st Dibs, which was a huge plus for us. We consider Artcloud an integral part of our team and I highly recommend them to any of our gallerist friends.

Cons

I don't have any cons for this software because they have such a responsive team. Any technical issues are handled right away and with their constant/active development any needed features are often added, within reason, of course.

Reasons for Switching to ArtCloud

At the time, Masterpiece didn't have a responsive enough developmental cycle, and it was too buggy.

June 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2018

Nice cloud based software for art galleries and art merchants.

Pros

It is nice that it is cloud based so you can access it from anywhere and that is great if you roam around selling art or checking out artists in their workshops. It has pretty good mobile apps for iOS and Android.

Cons

UX is kind of poor and annoying sometimes. Need serious improvement. The way data is prompted is not convenient (dimensions, medium, and pricing first? really?). You have to master the tags use so you won't get lost.

Response from artcloud

Replied June 2018

Thanks for the feedback! We¿d love the opportunity to learn a bit more about your user interface issues. We¿re always working on the system and if you¿ve got suggestions on how to make it better, we¿d love to listen. Feel free to email support@artcld.com anytime!

June 2021

Katie from Anne Irwin Fine Art

Company Size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

ArtCloud's platform is a great fit for any gallery looking to grow their sales

Pros

We love how easy the product is and how response ArtCloud's support team is. They listen to us when we have feedback and often times implement that feedback into new features. We've been with them for over 5 years and can't imagine running our gallery without their platform.

Cons

There really isn't anything we don't like.

Reasons for Choosing ArtCloud

We choose ArtCloud over ArtLogic because they are located in the US and not in the UK. Also we found that ArtCloud's interface was much more intuitive and easy to use than ArtLogic's

June 2021

Tina from Steven Lustig Fine Art

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

ArtCloud will transform your business

I've had a great experience with ArtCloud. The team was all too willing to get on zoom calls while I was designing my website, and they are very responsive to feature requests. In general, the support is excellent, which was (and still is) very important to me in the ever-changing art market.

Pros

I had previously been using a spreadsheet to track art which was highly ineffective. ArtCloud is easy to use and allows me to know where the art is at all times, create quicklists for galleries and clients, and build a website based on my inventory list. Database design is still important so that you can easily retrieve your art but once that is accomplished, ArtCloud takes care of everything else!

Cons

There is no drag and drop on web pages to easily arrange your art as it is done via quicklists.

Reasons for Choosing ArtCloud

Ease of creating a website that is completely integrated with inventory, and USA-based support.