--- title: "AuctionMethod Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AuctionMethod. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AuctionMethod is a good fit for you!" source_url: "https://www.softwareadvice.com/auction/auctionmethod-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / [AuctionMethod](https://www.softwareadvice.com/auction/auctionmethod-profile/) / AuctionMethod Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auction/auctionmethod-profile/) Reviews # AuctionMethod User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 34 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 32 reviews (94%) - 4 stars: 1 reviews (3%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Excellent value for cost – strong features at a competitive price. ## AuctionMethod customer reviews Showing reviews 1-25 of 34 (page 1). ### Auction Platform Review - Overall rating: 5/5 - Reviewer: Garrett D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The site development was smooth and well-executed, the platform ran like a dream, and the team's support/attention was top-notch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform was robust and easy to use, with capabilities far beyond our needs. #### Cons Some of the revisions we made to our custom site needed to be done by Auction Method, and totally self-service. Wasn't a big deal - the support was great. #### Vendor response Thank you for the kind words Garrett. It has been our pleasure to work with you and your team. Replied August 2018 --- ### This is why auction method is the best - Overall rating: 5/5 - Reviewer: Cory E. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Auction method has helped make my company what it is today. We have used them for 8 years now and would not consider anything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is far and away the best. We have a lot of elderly folks that are able to navigate our site easily and bid. #### Cons I wish I had the ability to tweak Little Things on my own. But it is not hard to contact support and have them do it for me. They usually make adjustments very quickly. #### Reasons for switching to AuctionMethod We switched because we could get our own website custom made or taylor made to what we wanted and auction method made it so easy #### Vendor response Thanks, Cory - this is awesome to read! We love hearing that the platform has been easy to use for all your bidders, and we’re proud to have played a part in your growth over the past 8 years. Totally understand the wish to tweak things yourself, and we’re glad our support team’s been able to jump in quickly when needed. Really appreciate you sticking with us and sharing this feedback! Replied October 2025 --- ### Auction Methods - reliable and all encompassing. - Overall rating: 3/5 - Reviewer: Benson B. - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The service and support from these guys is absolutely amazing. I would recommend this service to any aspiring auctioneers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has helped me set up some very good auctions and it has helped me to become a much better auctioneer. #### Cons I would like to see more work put into the "look" or design to be updated to something cleaner and simpler. #### Vendor response Thank you for all of the stars, positive feedback, and constructive advice! We are glad that you are benefiting so much from AuctionMethod's software service and we wish for the trend to continue a long time. :D Please note: Each auction platform is initially staged using the same basic website layout / design. Past this first step, there are many ways to customize the form of the website and function of the software platform. We encourage you to contact our support staff about updating the look of your website to better reflect your unique brand. Replied February 2019 --- ### AuctionMethod saved our business. - Overall rating: 5/5 - Reviewer: Dustin R. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered They work with me. If I’m having a tech issue, they fix it. If I’m having a bill pay issue, they help me. Nothing problematic I can face can’t be solved without Auction Method. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AuctionMethod as a business is great, but the people that back it up are truly the ones that make Auction Method worth the effort I’ve put into this honest review. They saved my business. Gave me hope for a future & best of all. Make me money. #### Cons The software is amazing. Like I said before. You go to any other website and you’ll see a long list of software integrations. AuctionMethod could benefit by venturing out and making deal which I’m sure will come in time. But as of now I’m completely satisfied #### Reasons for choosing AuctionMethod Price. Time. How nice they talked to me since I had no earthly idea what I was doing. #### Vendor response Your kind words warmed our hearts Dustin - thank you so much! We appreciate you and value your business. May you have a bright and prosperous future! Replied September 2022 --- ### Auction Method Software is perfect for our company. - Overall rating: 5/5 - Reviewer: Dwight T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We began using Auction Method in March 2024 after trying two other platforms, and it has been an excellent decision for our business. As a white-label, web-based software, it allowed us to seamlessly transition while keeping our brand front and center. Auction Method even set up our website, and their built-in customization tools are simple to use and quick to update. When we notified our email database of the platform change, our customers had no trouble adjusting—which speaks to how user-friendly the system is. The mobile app for cataloging auctions has been a game-changer. It works without an internet connection, and all updates sync once service is restored. I tested this in airplane mode, and it worked flawlessly. Auction setup is straightforward, especially once templates are created, and the process of closing an auction and sending invoices is impressively fast. I’ve even handled invoicing from the tailgate of my truck using a laptop and hotspot in just minutes. We’ve used Auction Method successfully for both real estate auctions and multiple online fundraising auctions, and the platform has been a strong fit in both cases. The value Auction Method delivers for its cost is outstanding. One of our most-used features is the whitelist bidder function for real estate auctions. Every bidder must request approval before bidding, and we require them to e-sign our terms and review the property information before being approved. This feature gives us complete control and peace of mind, even with past buyers. Overall, Auction Method’s features and performance have been an excellent fit for our company. From ease of use to customer support and pricing, we couldn’t be more pleased with the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Web-based, white-label platform – keeps your brand front and center. Seamless transition – customers had no issues when switching from a previous platform. Easy website setup & customization tools – straightforward to update and manage. User-friendly mobile cataloging app – works offline and syncs later. Simple auction setup – templates make creating new auctions fast and efficient. Quick auction closing & invoicing – can be done in just minutes, even remotely. Whitelist bidder feature – ensures only approved and vetted bidders participate. e-Sign integration – bidders must accept terms and property information before approval. Reliable performance – no major issues since implementation. Excellent value for cost – strong features at a competitive price. Great fit for real estate auctions – tailored functions for vetting buyers. #### Cons Customization is somewhat limited – while easy to use, advanced website design changes may require outside help. Learning curve at first – setting up templates and workflows takes some initial time before it becomes quick and efficient. Mobile hotspot/laptop dependence for closing – while invoicing is fast, it still requires reliable mobile internet access. If you are looking for a platform to bring you bidders. This is not it. It is a white label software. --- ### I'm Back!!!!! - Overall rating: 5/5 - Reviewer: Albert E. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I allowed myself to be attracted to a large multi-bidder platform simply to try and get a larger audience. There was nothing but confusion on that site for the seller and the buyer. My experience with Auction Method has been nothing short of exceptional from the very first meeting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is produced by people in the auction business. The price is very right and based on monthly subscription alone; no commission percentage on top. Customer support is professional and fast. The software is very user friendly for the auction company and the bidder. All around a great product. #### Cons The main reason I felt they might be slightly inferior was the fact they do not save the bidder portfolio for future Auction Method users to tap into. Otherwise, the only thing I think I would add is a ding of some kind when bids come in. --- ### Loving AuctionMethod since 2019! - Overall rating: 5/5 - Reviewer: Kyle P. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered We've been able to maintain and grow our company with many items in each auction. We average about 4,000 items weekly per each auction. They have been right there with us through any questions and hiccups we've had. I appreciate the constant upgrades they have and solutions they provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy the look of our auctions now. The live countdown, the flashing screen when someone bids, the information available to customers. They have really helped us stay up-to-date and sell as many items per auction as needed. Their customer service is wonderful with almost instant response and starting to solve the problem. #### Cons Our transition was difficult for some of our customers. I don't think I fully understood how hard it would be for some people. (Even got sued in small claims court by one of our sellers which landed me on Judge Judy). It was definitely an adjustment coming from a simple software. #### Reasons for switching to AuctionMethod Our website couldn't handle the traffic and kept crashing. We tried to wait it out but things continued to go downhill. Nothing but great respect for the people over there because they helped us get started but we're very thankful we found AuctionMethod. --- ### Auction Method is a critical tool for our business - Overall rating: 5/5 - Reviewer: Chris J. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered We run 5 weekly auctions and approx. 100K of weekly sales through Auction method- It has become an indispensable part of our business. We have experienced excellent uptime, excellent support, consistent release of helpful new features, and great scalability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software, payment functionality, invoicing, and other tools are all very stable- over 4 years we have not had a major outage. Support and account management teams at auction method are great- very responsive and helpful. #### Cons The main feature we would like to see is a more accessible API. #### Vendor response Thank you, Chris, for taking the time to share your insightful review on Capterra. We're truly delighted to hear that AuctionMethod has been a critical and dependable tool for your business. We are constantly committed to providing excellent uptime and support, and we're grateful that our efforts are being recognized. Your satisfaction is our utmost priority and we are always here to assist you with any of your needs. We appreciate your feedback regarding the accessibility of our API. Your comments will be taken into consideration as we plan our future updates. We understand the importance of having a more accessible API for our users and we're actively working to bring about improvements in this area. We are glad that you've found our new features useful and that our software has been able to scale with your business. Thank you once again for your positive feedback and for your continued support. Best Regards, The AuctionMethod Team Replied June 2023 --- ### Auction Method Software Customer - Overall rating: 5/5 - Reviewer: Patti B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I think Auction Method has a good product. I don't want my bidding platform to look like every other auction company. They are a little pricey, but I get compliments on how it looks and how easy it is for my customers to understand and use. In today's world, when most auction companies are utilizing some online function, I would recommend Auction Method. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Auction Method's software gives my company a unique and individual look, which mirrors my website. I conduct online auctions of primarily antiques, fine art, jewelry and collectibles. I use MAC computers and their software is very compatible with all Apple products. Auction Method created a software platform that is easy for me to use and easy to input information and images. As well, their software has provided my customers with a very user friendly experience. Most of my bidders bid from their phone and the Auction Method mobile site is fairly easy to use. I am able to modify some features and information such as how many lots close per minute and I can modify starting bids. The invoicing system is easy to use and when it's time to collect payment, their system is easy to use. I also like the reports I am able to generate. Overall, they have a good quality product. #### Cons It's difficult to modify "after the auction" changes. For example, if someone does not pay for something and I sell it to the back-up bidder, I cannot modify the lot to a new buyer number without asking customer support to make the adjustment to the lot, which sometimes takes a while. Also, on the report settlement statement, I cannot add information to the sales total if I sell something after the auction that did not get a bid during the online auction. I know their product is constantly evolving, so I'm sure they are working on these changes. Also, I think each auction company should be able to secure their data should they decide it is no longer a good fit. Comparatively speaking, their product is on the pricey side. With that said, their product does give me my own unique look and I believe my company benefits from that. #### Reasons for choosing AuctionMethod I chose Auction Method because at the time I opened my small business they were a small business. They were able to work with me to give me a unique look which mirrored my website. I had been used to working with another software with another auction company. When I opened my own auction company and it came time for me to choose my own software, I did my homework and shopped other companies. It became clear, after much research, that Auction Method's software was much easier for me and my customers to understand and use. --- ### Best Software EVER! - Overall rating: 5/5 - Reviewer: John Froelich C. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even I could use this software from start to finish. The first auction - In 60 seconds, I nailed their cc's and sent out paid invoices to every single buyer. WOW! #### Cons I wish it was free! That's the only improvement I can think of! #### Vendor response Thank you so much John. We look forward to servicing your technology needs for many years to come! Replied November 2017 --- ### Pujas atractivas - Overall rating: 4/5 - Reviewer: Christian Q. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros La manera con que hace las pujas no demora mucho y es facil de usar #### Cons Hay que ser bien paciente y tenaz para llegar a la puja correcta y ganar el producto --- ### Auction Method - Overall rating: 5/5 - Reviewer: Harvey B. - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered As good as this program is The support from Auctiom Method is outstanding The program being a 5 star Support is 10 star #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Your success in the world of online auctions is our number one goal. We are glad that you like the software and the support we provide. Replied May 2015 --- ### Over a Decade Working with AuctionMethod and AdaptaBid - Overall rating: 5/5 - Reviewer: Jotham K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] and the AuctionMethod team exemplify exceptional responsiveness, knowledge, and a strong willingness to assist with any inquiries or technical challenges that may arise. Their unwavering commitment to delivering excellent support significantly enhances the overall experience of utilizing AdaptaBid's platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AuctionMethod's auction software platform, AdaptaBid, serves as the driving force that propels our company forward.In all sincerity, this platform is impressively robust, offering a comprehensive range of features. From online bidding options like soft close and proxy bids to convenient functionalities such as invoicing, email reminders, and text reminders, AdaptaBid encompasses a wide array of tools that enhance our auction process. #### Cons I would like to see more published API documentation. --- ### Christies web site on an EBay buget! - Overall rating: 5/5 - Reviewer: Jennifer D. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love my website! They hand built my auction site last year to suit my company's needs which anywhere else would have cost me thousands. We are consistently evolving the site to keep market relevant which helps me grow and keep my edge in a very competitive market! Easy to use, incredible service, low prices! Best there is out there, hands down! Auctionbridge .bid! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PRO: Ease of use for my company, my bidders and for my Affiliates. PRO: The fact that the company treats me like I am there only customer. I know the owners by name because They care enough to know your name too. PRO: They saved me so much money upfront and after. I was a startup online auction company with little to no money to invest in a 200k website. I hit the jackpot with Auction Method. PRO: Terminate at will contract! If I ever don't like them I can simply say I am out. PRO: They thought enough about the future of my company to have a contingency plan in case of a catastrophe. That means my site can keep going, even if they are all suddenly struck by lighting! (God Forbid!) Can your software maker/management company say that??? Mine can!! PRO: This software program saved me so much money! $$$ It's all in one package from easy automated accounting to billing to affiliate & bidder invoicing to Intuitive consignor tools, Integrated Cc payment management solutions. PRO: One on one developmental support & server management. If I have a problem they are always there for support almost immediately. #### Cons There are NO CONS, it's perfect because the owners worked with me from start to finish customizing the software and the website to suit our company's short and long-term goals to maximize our ability to grow. #### Vendor response Thank you so much - we love working with you too Jennifer! :) Replied January 2017 --- ### happy customer - Overall rating: 5/5 - Reviewer: Ed L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered They are technically sound, responsive and cooperative #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Speed, ease of use for our staff and customers #### Cons There is not anything about this product we like least. They have been very responsive in customizing the software to our needs. #### Reasons for switching to AuctionMethod They were a far superior product. #### Vendor response Thanks Ed! We appreciate your kind words and are thrilled that you are getting such good service from AuctionMethod. Replied October 2022 --- ### An impressive solution - Overall rating: 5/5 - Reviewer: Benjamin C. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall experience is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like the easy of use and the customisability which is done on top of an already robust platform. Tweaking things is easy though the dev teams assistance. #### Cons While the rental/subscription to use the auction software is at a fair market related rate. The customisation does cost. #### Reasons for choosing AuctionMethod Speaking directly to the owners, and their ability to deal directly with 3rd party providers in term of API connectivity. #### Reasons for switching to AuctionMethod The company was finding it difficult to deal with a company outside of their country. --- ### The best product and most of all great people to work with and have on our side!!! - Overall rating: 5/5 - Reviewer: Cody C. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Bigger costumer base. More people in and out the door who have fun experience using software we have gotten for auction method #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This team works super hard to make usage easy. Work super hard to help you with your needs. Even late at night will be there to answer a phone call to help your company with any needs. There great people, friends, and people to work with. Would recommend anyone!!! They have helped us become a bigger company. Yet we might be a small company to us. There team has made us feel like a important costumer to them. Just great people and pleasure to deal with. The best product and most of all great people to work with and have on our side!!! #### Cons Only cons we have with auction method we did find them sooner. We have yet to have flaw or complaint using thru past few years #### Vendor response It is our privilege to work with you and the whole team of consummate professionals at Basic Equipment. You rock! Thank you for the kind words and for being such an awesome group of people. :) Replied June 2018 --- ### Excelente administrador de subastas. - Overall rating: 5/5 - Reviewer: Leslie A. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Me gusta todo de esta herramienta de echo desde que la comenze a usar deje de utilizar la que tenia antes entre que es economica me gusto la experiencia de usuario puedes realizar todas tus gestiones sin ningún miedo a que algun dia se te ralentice el software eso no pasa la recomiendo. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Aparte de ser una excelente herramienta me fascina el control que esta herramienta te puede brindar cuando nos disponemos a realizar nuestras subastas de hecho se puede ver el listado de lotes con imagenes asi te hace idea de cada lote es que se subasta, tiene la opción de pago automático con tarjetas a la cual los clientes se pueden registrar y mas sin embargo tiene un excelente soporte técnico. #### Cons Problemas no le encuentro es muy completo de hecho me gusta mucho y su soporte técnico lo mejor disponible 24/7 horas. --- ### This software has completely transformed how we handle online auctions. Fantastic service. - Overall rating: 5/5 - Reviewer: Conrad K. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic software that has changed the way we handle online bidding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since everything is web based it is so much easier to handle all aspects of our business. This software is easy to use and I'd reccomend it to anyone looking for something similar. #### Cons It would be a crime to say anything bad about this company! Their customer service team and product are so helpful to our business. You've got a long time customer here. #### Vendor response Thank you for the kind words and positive review Conrad. We are happy to help! I'm also grateful for your introduction to Capzool. It is the social media management and content curation tool I didn't even know I was missing until you introduced me to it. I love businesses like yours that know how to leverage technology to make the world a better place! Rock on! Replied July 2018 --- ### Our second auction platform is amazing - Overall rating: 5/5 - Reviewer: Maggie B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered AuctionMethod went out of their way to help us out when our previous platform went out of business with 10 days notice. They sped up the process to get our website designed and running, and talked us through the problems we had adjusting to a similar but different system than we'd been using for 11 months. Everyone has been incredibly nice and helpful, and really gone above and beyond what I expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is super user friendly. We switched from another auction platform (not by choice), but Auction Method had been our first choice software in the first place, we just found a less expensive alternative to start out with. The transition was quick and easy, we were up and running with 2 weeks of first contacting Auction Method. The customer support is fantastic, and they're good about explaining things/fixing things, even when it's our fault and not theirs. #### Cons Once in a while we run into small problems, but there hasn't been anything major. Really no major cons with this software. #### Vendor response Thank you Maggie. The whole team here at AuctionMethod is grateful for your kind review of our software service. We are so happy to be supporting the online auctions of Auction Surplus Tucson. You guys rock! Replied May 2019 --- ### Online auction site through AuctionMethod - Overall rating: 5/5 - Reviewer: Spencer C. - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered It has been a great experience working with all the people at AuctionMethod. Their staff has always been extremely responsive to the needs of our business from the initial setup of the website to furthered customization and features. Their staff is smart. They have in depth knowledge of the auction industry and that creates an easy channel of communication when designing and building add ons to the website. They are always reachable and quickly resolve software issues. AuctionMethod is an asset partner to any online auctioneer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ONLINE timed auction functionality, ease of use, scalability, appearance, easy backend administration. good managerial controls over positions and reporting. #### Cons Hybrid auctions functionality. #### Vendor response It is our pleasure to serve your company Spencer. Our technology is rapidly evolving in response to the growing needs of our customers. Your feedback is deeply appreciated and taken into consideration by our software development team as we modify existing features (like hybrid auction functionality) and create new ones. Thank you so very much! Replied March 2017 --- ### Fast, Adaptive, Friendly, and Experienced - Overall rating: 5/5 - Reviewer: Traci L. - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team rounds all their software around how you want to use it and the data you want to have. This created a fast transition from are precious software since it was practically the same data needed but with 100 times better interface. The team is friendly and willing to take on extra task to get you up and running as fast as possible. I was impressed when we told them that site needed to go live in less then a week and they did it with still fixing issues. They also took are data and entered it in. They didn't just make a site for us they went over and above and helped with data transfer and manipulation of the data. #### Cons Honestly, There isn't much maybe a bit more control over some setting but that doesn't really affect are work flow since they have a fast response time. #### Vendor response Your glowing review of our software service means the world to our team Traci. Thank you so much for choosing AuctionMethod to power your online auction platform. We look forward to many years of providing friendly and reliable service to you and your team! Replied June 2018 --- ### I have worked with Auction Method on 2 online projects. Platform & service are excellent! - Overall rating: 5/5 - Reviewer: Ted M. - Industry: Real Estate - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: May 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A bundle of features that are at the top end of the online auction software platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Layout, features, countdown timer, options to have multiple items from multiple auctions into 1 account, accounting features... #### Cons While the price is competitive with similar platforms, I would like to see a greater range of multiple pricing options available to auction companies. Something along the line of flat fee per auction, monthly fee regardless of traffic flow, a max cost per auction, etc. I would state this about any auction software as some auction companies starting out would love this platform but may need lower initial cost to get going and then increases based on increase in number of auctions. Auction Method is fantastic about working with auction companies but more pricing options would bring in a greater number auction companies just entering into the online area. #### Vendor response Thank you so much for the feedback Ted. We really appreciate your support and value your insight. We're looking forward to working with you on many more projects in the future! :) Replied May 2017 --- ### Great Software & Service - Overall rating: 5/5 - Reviewer: Will L. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered Representative and his team have built a bidding engine that really incorporates what the auction industry needs. The service is great too! Anytime we have questions or even inquiries about specific development, our questions are answered almost immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Vendor response It really means a lot to us that you are satisfied with your experience with our software service. Thank you so much Will! Replied March 2017 --- ### Easy to Use for Data Entry - Overall rating: 5/5 - Reviewer: Molly P. - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered Since our auction management software is web-based and integrated with our online auction bidding platform, it is so easy to handle invoicing, user-communications, and especially data entry. I don't have to use a bunch of other software applications to do my job. AuctionMethod gives me all the tools I need, right there on our own website. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response We're so happy that the software works so well for you Molly. It may surprise you to learn that many companies juggle multiple applications to perform the tasks you mentioned. One of the downsides to this is that it results in redundant and unnecessary data-entry. Having a single holistic online auction system really cuts down on the amount of time it takes to do this work and reduces errors. Please let us know how else we can help you do your job even better! Replied May 2015 ## More reviews [Next reviews](https://www.softwareadvice.com/auction/auctionmethod-profile/reviews/?page=2) --- AuctionMethod Reviews, Pros and Cons - 2026 Software Advice