ClickBid is a cloud-based mobile bidding and auction management solution designed for small and midsize businesses. It offers event licensing, mass messaging and payment processing functionalities within a suite. 

ClickBid enables users to collect bids, register bidders and manage check-ins and check-outs through the mobile app. The solution allows users to search bidders by name, a function that can be used by volunteers during bidder check-ins. During the bidding process, bidders can view the list of available items and current bidding amounts on the mobile application. Bidders can also check the status of their selected items by clicking on the “My Bids” button. 

After an event, ClickBid can send notifications to the winners along with printer-compatible receipts. The solution integrates with payment portals such as Authorize.net, Stripe, Moneris, Braintree and Beanstream.



59 Reviews of ClickBid

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 59 reviews

December 2018

Alana from Safe Harbor Crisis Center

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Thrilled with ClickBid!

Pros

As a small but growing non-profit, we've been implementing new technology over the past year to streamline our processes. ClickBid is by far the most user friendly, comprehensive system we've put in place recently. Last year for our auction we used a pretty cheap but low functionality text-to-bid software from a local distributor and it was not a pretty experience. We're so thrilled that we found ClickBid and invested in the software! The entire auction went off without a hitch and the system was incredibly user friendly, intuitive, and had everything we needed (plus more) to successfully run our entire fund me appeal, silent auction, live auction, and check-in/check-out process. We paid for a dedicated customer adviser and it has been worth every penny. Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs. The average price of our silent auction items went up compared to last year and most importantly our guests had no problem using the system. I can't recommend ClickBid enough!

Cons

Honestly, none. Worth the price entirely. If I had to pick a con it would be that we only have one event right now that we can use the system for, but hope to have more in the future to make the most of our one-year license.

August 2018

david from Kindale

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Wasy to use and setup

I will be using this again for our next auction. It made it really easy to use and train people on that dont have a lot of computer experience.

Pros

This software was easy to setup. we finally moved to an online system and will never look back. It was easy to add last minute donations to the auction. It is easy to setup your auctions and pictures. Nice to have people to be able to bid on the auction that could not make it to the event. There customer support was top notch and very helpful.

Cons

Not much for cons. i wish there was more control over how pictures looked for size and amount of pictures.

August 2018

Shelley from Columbus State Community College

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Great but a little costly for a nonprofit

Loved using it for our most recent event for the charity that I volunteer for.

Pros

I love that we're able to have people bid on items even when they can't attend our auction for nonprofit . I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy.

Cons

You have to have really good Wi-Fi wherever you're using it or sometimes it gets bogged down. I also wish it was a little less expensive. It's a little pricey for a nonprofit . Also it be great to have more live customer service, not just email.

March 2018

Alissa from FRC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very user friendly

Very user friendly, easy to customize for your event and post event.

Pros

Just renewed for our next auction. So easy. Already looking forward to training new staff and to start loading our images and items.

Cons

Of course for a non profit it is always the cost (but it's worth it) so we'll use it again and again.

January 2018

Karen from Hillcrest PTA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Very intuitive and easy to learn!

Easy to use and I don't have to learn anything new since I've been using it a few years.

Pros

Everything you need is at the tip of your fingertips. Easy to navigate and the reports are great. I especially love the Dashboard that shows everything you want to know during the event.

January 2018

Pam from Cyclists of Gitchee Gumee Shores

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Silent Auctions 2.0

- Increased revenue - Increased amount of bids - Better collection of attendee contact information - Pre-event engagement

Pros

We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

Cons

Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

January 2018

Kelly from Dawnbreakers Rotary

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Very user friendly and easy to use.

Pros

Had my online ticket sales set up in less than 2 hours. My main issue was because I'm picky and kept fiddling with the design. But otherwise, it was so easy.

Cons

I'd like the tickets that go with sponsorships show up along with the individual tickets bought. That one design flaw could make you oversell your event but quite a few tickets. In fact, we had twice as many tickets used than showed on our dashboard. Had to manually calculate from the downloaded CSV file.

January 2018

Al from M.S. Birdie bash Dinner event

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

From start to finish, great product to use

learned about where the future of silent auctions is headed!

Pros

the overall functionality, and the depth of detail available for our event to track and capture all the data is fabulous.

Cons

can be confusing first time through, capturing the fund a need was challenging at first because of the different screens we needed to checkout on.

January 2018

Michelle from Education Foundation for Bend-La Pine Schools

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

used for a fundraising event

Pros

ability to use at our event; learned new opportunities for this system. able to incorporate into our process

Cons

Difficulty training staff to use easily and to process data. Took effort to produce required reports.

January 2018

Jamie from McKenzie School

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

January 2018

For the most part OK but we ran into some issues with registration.

Pros

Easy to input information, easy to get ahold of a representative of Clickbid, clean format for information from the users point of view

Cons

We had some problems when we opened up the site to our group for registration. There were many errors and the site shut down because so many people were registering at once.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Best remote support of any of the applications I used this year. Easy to use overall.

Pros

Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite. Learning You-Tube videos are a easy to use format.

Cons

My challenge was generating a report combined with Event Sales/Donations and Online Donantions. It could have been user error but I'm short on time to investigate. Would like option for mutiple users with different roles within application.

January 2018

Elizabeth from Shakopee Alumni Association

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Super Impressed! Our customer support rep- I believe was super responsive and guided me.

Pros

It was very easy to see and navigate for a first time user. It had some good stock options to use if we needed them and I really like the Fund a Need capability.

Cons

Some things were a bit cumbersome- Like trying to find certain capabilities hidden through a few clicks

January 2018

Alissa from Family Resource Center of Central Oregon

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Easy to learn for volunteers

easy to train volunteers for events for auctions, sales of goods, quick to check a guest in and makes the check out process smooth

Pros

Quick, easy to find guests, put in their info, secure, great reporting, funds transferred timely, customer support and training was informative

Cons

Need to have good wifi at events, additional modules costly if you are using this as a fully functioning integrated donor package

January 2018

Rachel from ESTHER

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

I will use this software again.

Pros

The functionality of this software is good for those who are not tech savvy. As the one who set it up it is easy to maneuver around and customer support is easily accessible.

January 2018

Darolyn from Wingspan Life Resources

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Great Customer Experience

Pros

ClickBid trasforma our ability to effectively and efficiently raise more money
at our annual gala. It is easy to work with, and is a much appreciated tool for us--particularly with limited staff. Everyone is helpful.

Cons

No complaints. There does not seem to be a way to contact our rep directly by phone, but
response time on email is reasonable.

January 2018

Amy from Mendham Borough HSA

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Incredibly user friendly,

With this software, people outside of the event can bid and win auction items. Are market is so much bigger now.

Pros

I love how user friendly the software is - for admin and bidders. I love the tutorial videos. Its not too complicated that you can't master it in a short time. I love that you can make adjustments and see the results instantly. Its simplistic yet professional. I love that people can preview the auction items before event and those who can't be the event have a chance to bid and win auction items. I streamed line check out so much

Cons

I wish there was a little more access to live help. The emails are helpful but during the last week before an event, you need more instanteous responses. I wish the cost was a little lower.

January 2018

Sarah from APACC - Asian Pacific American Chamber of Commerce®

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Easy to use software and great solution for fundraising

Pros

We have used ClickBid for our Silent Auction at our fundraising gala for 2 years now. It is extremely easy to use and train volunteers on. We get great results and our guests love the interactivity of our auction items. Plus it's relatively inexpensive compared to a lot of competitors products and allows you to purchase the elements you like rather than overpaying for software you don't want or need. Plus the on-site guest service representative is one of the best additions to a team of volunteers and staff on-site and the cost is more than worth the additional expense.

January 2018

Tim from Maury Elementary School

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Clickbid is a great platform to ease the pressure of paperwork & make your organization money.

Pros

ease of use, backend efficiency, end user satisfaction. Overall, from start to finish, the web based platform was great.

Cons

cost is creeping upwards..... a way to minimize CC processing fees. Separation of ticket sales to bid numbers -- two separate accounts

January 2018

Jacqueline from Daytona State College Foundation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

ClickBid was easy to use and the customer support was awesome.

Generated more revenue from our silent auction than in the past. Kept attendees engaged.

Pros

Easy to use and understand. They have tutorials built into the software that makes it easy to visualize what you need to do but you can reach out to customer support for assistance as well (fee based). First time users and we were able to generate more revenue on this silent auction than in the past. Our Gala attendees enjoyed the interactive approach which kept them engaged throughout the evening.

Cons

There really wasn't much that we didn't like about it. It really was very easy to use. The only thing that I can think of is using the "butler" during the event if your attendees to not sign up prior to. This can be a little time consuming but really is no fault of the software.

January 2018

Shannon from Saint Louis University School of Law

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

I researched many options, and Clickbid had the best value.

Pros

The ability to only pay for the options that you need. In addition to the pricing structure, the ease of use was fantastic. Most of the functionality is straightforward and all of the options are easy to understand.