ClickBid software


58 reviews(4.5/5)
58 reviews(4.5/5)

ClickBid is a cloud-based mobile bidding and auction management solution designed for small and midsize businesses. It offers event licensing, mass messaging and payment processing functionalities within a suite. 

ClickBid enables users to collect bids, register bidders and manage check-ins and check-outs through the mobile app. The solution allows users to search bidders by name, a function that can be used by volunteers during bidder check-ins. During the bidding process, bidders can view the list of available items and current bidding amounts on the mobile application. Bidders can also check the status of their selected items by clicking on the “My Bids” button. 

After an event, ClickBid can send notifications to the winners along with printer-compatible receipts. The solution integrates with payment portals such as Authorize.net, Stripe, Moneris, Braintree and Beanstream.

Supported Operating System(s):
Web browser (OS agnostic)

58 Reviews of ClickBid

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  • david from Kindale

    Number of employees: 201-500 employees

    August 2018

    Wasy to use and setup

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I will be using this again for our next auction. It made it really easy to use and train people on that dont have a lot of computer experience.

    Pros

    This software was easy to setup. we finally moved to an online system and will never look back. It was easy to add last minute donations to the auction. It is easy to setup your auctions and pictures. Nice to have people to be able to bid on the auction that could not make it to the event. There customer support was top notch and very helpful.

    Cons

    Not much for cons. i wish there was more control over how pictures looked for size and amount of pictures.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shelley from Columbus State Community College

    Number of employees: 501-1,000 employees

    August 2018

    Great but a little costly for a nonprofit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Loved using it for our most recent event for the charity that I volunteer for.

    Pros

    I love that we're able to have people bid on items even when they can't attend our auction for nonprofit . I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy.

    Cons

    You have to have really good Wi-Fi wherever you're using it or sometimes it gets bogged down. I also wish it was a little less expensive. It's a little pricey for a nonprofit . Also it be great to have more live customer service, not just email.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alissa from FRC

    Number of employees: 11-50 employees

    March 2018

    Very user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very user friendly, easy to customize for your event and post event.

    Pros

    Just renewed for our next auction. So easy. Already looking forward to training new staff and to start loading our images and items.

    Cons

    Of course for a non profit it is always the cost (but it's worth it) so we'll use it again and again.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Karen from Hillcrest PTA

    January 2018

    Very intuitive and easy to learn!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use and I don't have to learn anything new since I've been using it a few years.

    Pros

    Everything you need is at the tip of your fingertips. Easy to navigate and the reports are great. I especially love the Dashboard that shows everything you want to know during the event.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Pam from Cyclists of Gitchee Gumee Shores

    January 2018

    Silent Auctions 2.0

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - Increased revenue - Increased amount of bids - Better collection of attendee contact information - Pre-event engagement

    Pros

    We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

    Cons

    Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kelly from Dawnbreakers Rotary

    January 2018

    Very user friendly and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Had my online ticket sales set up in less than 2 hours. My main issue was because I'm picky and kept fiddling with the design. But otherwise, it was so easy.

    Cons

    I'd like the tickets that go with sponsorships show up along with the individual tickets bought. That one design flaw could make you oversell your event but quite a few tickets. In fact, we had twice as many tickets used than showed on our dashboard. Had to manually calculate from the downloaded CSV file.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Al from M.S. Birdie bash Dinner event

    Number of employees: 2-10 employees

    January 2018

    From start to finish, great product to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    learned about where the future of silent auctions is headed!

    Pros

    the overall functionality, and the depth of detail available for our event to track and capture all the data is fabulous.

    Cons

    can be confusing first time through, capturing the fund a need was challenging at first because of the different screens we needed to checkout on.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michelle from Education Foundation for Bend-La Pine Schools

    January 2018

    used for a fundraising event

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ability to use at our event; learned new opportunities for this system. able to incorporate into our process

    Cons

    Difficulty training staff to use easily and to process data. Took effort to produce required reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jamie from McKenzie School

    January 2018

    For the most part OK but we ran into some issues with registration.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Easy to input information, easy to get ahold of a representative of Clickbid, clean format for information from the users point of view

    Cons

    We had some problems when we opened up the site to our group for registration. There were many errors and the site shut down because so many people were registering at once.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Best remote support of any of the applications I used this year. Easy to use overall.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite. Learning You-Tube videos are a easy to use format.

    Cons

    My challenge was generating a report combined with Event Sales/Donations and Online Donantions. It could have been user error but I'm short on time to investigate. Would like option for mutiple users with different roles within application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elizabeth from Shakopee Alumni Association

    January 2018

    Super Impressed! Our customer support rep- I believe was super responsive and guided me.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was very easy to see and navigate for a first time user. It had some good stock options to use if we needed them and I really like the Fund a Need capability.

    Cons

    Some things were a bit cumbersome- Like trying to find certain capabilities hidden through a few clicks

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alissa from Family Resource Center of Central Oregon

    Number of employees: 11-50 employees

    January 2018

    Easy to learn for volunteers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy to train volunteers for events for auctions, sales of goods, quick to check a guest in and makes the check out process smooth

    Pros

    Quick, easy to find guests, put in their info, secure, great reporting, funds transferred timely, customer support and training was informative

    Cons

    Need to have good wifi at events, additional modules costly if you are using this as a fully functioning integrated donor package

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rachel from ESTHER

    January 2018

    I will use this software again.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The functionality of this software is good for those who are not tech savvy. As the one who set it up it is easy to maneuver around and customer support is easily accessible.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Darolyn from Wingspan Life Resources

    January 2018

    Great Customer Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ClickBid trasforma our ability to effectively and efficiently raise more money
    at our annual gala. It is easy to work with, and is a much appreciated tool for us--particularly with limited staff. Everyone is helpful.

    Cons

    No complaints. There does not seem to be a way to contact our rep directly by phone, but
    response time on email is reasonable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amy from Mendham Borough HSA

    Number of employees: 1 employee

    January 2018

    Incredibly user friendly,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    With this software, people outside of the event can bid and win auction items. Are market is so much bigger now.

    Pros

    I love how user friendly the software is - for admin and bidders. I love the tutorial videos. Its not too complicated that you can't master it in a short time. I love that you can make adjustments and see the results instantly. Its simplistic yet professional. I love that people can preview the auction items before event and those who can't be the event have a chance to bid and win auction items. I streamed line check out so much

    Cons

    I wish there was a little more access to live help. The emails are helpful but during the last week before an event, you need more instanteous responses. I wish the cost was a little lower.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sarah from APACC - Asian Pacific American Chamber of Commerce®

    January 2018

    Easy to use software and great solution for fundraising

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have used ClickBid for our Silent Auction at our fundraising gala for 2 years now. It is extremely easy to use and train volunteers on. We get great results and our guests love the interactivity of our auction items. Plus it's relatively inexpensive compared to a lot of competitors products and allows you to purchase the elements you like rather than overpaying for software you don't want or need. Plus the on-site guest service representative is one of the best additions to a team of volunteers and staff on-site and the cost is more than worth the additional expense.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Maury Elementary School

    January 2018

    Clickbid is a great platform to ease the pressure of paperwork & make your organization money.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ease of use, backend efficiency, end user satisfaction. Overall, from start to finish, the web based platform was great.

    Cons

    cost is creeping upwards..... a way to minimize CC processing fees. Separation of ticket sales to bid numbers -- two separate accounts

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jacqueline from Daytona State College Foundation

    Number of employees: 1,001-5,000 employees

    January 2018

    ClickBid was easy to use and the customer support was awesome.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generated more revenue from our silent auction than in the past. Kept attendees engaged.

    Pros

    Easy to use and understand. They have tutorials built into the software that makes it easy to visualize what you need to do but you can reach out to customer support for assistance as well (fee based). First time users and we were able to generate more revenue on this silent auction than in the past. Our Gala attendees enjoyed the interactive approach which kept them engaged throughout the evening.

    Cons

    There really wasn't much that we didn't like about it. It really was very easy to use. The only thing that I can think of is using the "butler" during the event if your attendees to not sign up prior to. This can be a little time consuming but really is no fault of the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shannon from Saint Louis University School of Law

    January 2018

    I researched many options, and Clickbid had the best value.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to only pay for the options that you need. In addition to the pricing structure, the ease of use was fantastic. Most of the functionality is straightforward and all of the options are easy to understand.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Harmonie from Piper Educational Foundation

    Number of employees: 11-50 employees

    January 2018

    Mostly a good experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to make more money by using the software.

    Pros

    It's easy to get help when you need it. They are really great at getting back with you and walking you through any problems you may have. Misty went over and beyond to help me.

    Cons

    I didn't like the system update so close to my event. The pictures are a little difficult to add sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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