About ClickBid

ClickBid is a cloud-based mobile bidding and auction management solution designed for small and midsize businesses. It offers event licensing, mass messaging and payment processing functionalities within a suite. ClickBid enables users to collect bids, register bidders and manage check-ins and check-outs through the mobile app. The solution allows users to search bidders by name, a function that can be used by volunteers during bidder check-ins. During the bidding process, bidders can view the list of available items and current bidding amounts on the mobile application. Bidders can also check the status of their selected items by clicking on the "My Bids" button. After an event, ClickBid can send notifications to the winners along with printer-compatible re...
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ClickBid User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 64 reviews

User Profile

Susan

Verified reviewer

Company size: 11-50 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

I used Click Bid for my annual charity auction and it was easy to use.

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

Pros

The software is intuitive and easy to use and also loads bid items, etc. very quickly. Bidders are notified when they are out-bid which I think helped us to raise record amounts with this auction the past two years we have used ClickBid. Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

Jeb

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Best auction ever!

I loved it! From ease of use on our end to ease of use on the donor end. Even when we go back to doing our event live, we will be continuing to use Clickbid.

Pros

I love using Clickbid. It was super easy to set up and for data-nerds like myself, fun to use. This was our first time doing our silent auction online. We almost doubled what our silent auction did the year before.

Cons

The only thing I didn't like was I thought that the reporting could have been easier to understand.

Reasons for choosing ClickBid

I would consider Clickbid to be priced Mid-tier but with all the enhancements of a high tier system. I wanted a software that was easy to use and affordable. Clickbid was both.

Paul

Company size: 2-10 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Second year of success with this platform

Amazingly responsive customer support line, who really take the time to understand what we're trying to get done.

Pros

It was fun receiving instant texts on your phone when being outbid. Made the silent auction a week-long interactive game for our community. The live auction function allowed people not even in town to bid aggressively against the people in the room, which made for a fun atmosphere (and more dollars raised...) Appreciated the snapshot summary always available, and also, very easy to generate relevant reports after the event.

Cons

We found the new, optional event ticketing function to be confusing and ultimately unnecessary. We knew going in that integration with the rest of the platform was still getting sorted out. We simply removed it midway through the process and everything worked fine.

Reasons for choosing ClickBid

Comfort with high level of customer service, success with use last year.

Sara

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

January 2018

I have used Clickbid for my organization's annual charity auction for three years.

Makes the auction easier to manage for our volunteers and attendees.

Pros

Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees.

Cons

Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out.

Response from ClickBid

This is great feedback. It will help us organize our post event better. We have several updates that will assist this process.

Replied January 2018

James

Company size: 201-500 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

ClickBid software vastly improved our auction management

We used to meet in person (175 prople in for dinner and auction) and have to set up all auction items on tables with bid sheetsfor people to write their bid on. Then close and checkout which was all manual. We could not meet in person in 2021 due to Covid, so turned to ClickBid as an option. Were skeptical and concerned that our base of bidders would not want to register. But to the contrary, they embraced it and we had bidders who had never attended an in-person event bidding. Bottom line, more bidders - more bids placed - and higher average realized value for items. A big win for us!

Pros

Covers all the bases of what is needed to set up the auction (including tutorials), and then checkout

Cons

Can't really think of anything at this time.

Reasons for choosing ClickBid

Refered to it by a local charitythat had just used ClickBid

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