--- title: "Easy.Auction Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Easy.Auction. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Easy.Auction is a good fit for you!" source_url: "https://www.softwareadvice.com/auction/easy-auction-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / [Easy.Auction](https://www.softwareadvice.com/auction/easy-auction-profile/) / Easy.Auction Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auction/easy-auction-profile/) Reviews [Alternatives](https://www.softwareadvice.com/auction/easy-auction-profile/alternatives/) # Easy.Auction User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 64 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 41 reviews (64%) - 4 stars: 15 reviews (23%) - 3 stars: 6 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (3%) ### Most mentioned pros - Ive been working with easy bids for a short time and my experience has been great. - Easy to use and all the features anyone could ask for. - The support was fabulously fast - most times within a few hours. ### Most mentioned cons - For me, nearly all items I sell are one-off and I want them deleted from my inventory once sold. - My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. - I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. ## Easy.Auction customer reviews Showing reviews 1-25 of 64 (page 1). ### Easy Auction - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy use and easy to navigate through it. #### Cons Love this product. It is well worth the money --- ### Charity Auction Success with Easy Auction - Overall rating: 5/5 - Reviewer: Jeffrey G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Due to the pandemic, our non-profit organization needed an online way to raise money that we normally did face to face at a gala. EasyAuction was an excellent tool to accomplish this task. Even though we're likely to return to face to face fundraising, we are also likely to continue to use EasyAuction as another way to reach our supporters. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the fly when we discovered we'd need to be able to create more items was really nice. By far the best thing was the responsiveness of the customer support team. Over the course of the month that we used to program, I made at least a dozen customer support requests. They were always prompt in their response and flexible in accommodating my requests. Best customer service experience I have encountered in a long, long, time, especially from the technology sector. #### Cons A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity with PayPal wasn't clear initially. Again, pointing out that for a single seller, a simple check box and then entering the email in profile is all that was needed. I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. It's great that EasyAuction supports all of that functionality, but make it clearly that there's a simple path for basic users. #### Reasons for choosing Easy.Auction We chose EasyAuction because of its advertised utility and very reasonable price point. We weren't disappointed with that decision at all! --- ### No real inventory control - Overall rating: 3/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Good support response from the owners. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Downloads the different eBay fees, etc, automatically and provides monthly reports. #### Cons There is no real inventory control as the sold items are not deleted from the inventory. Support says there is a hidden column showing the number of items remaining. Why is this hidden? For me, nearly all items I sell are one-off and I want them deleted from my inventory once sold. Also, monthly net profit does not come near matching with figures from eBay reports. --- ### Easy Auctions lives up to it's name - Overall rating: 5/5 - Reviewer: Aaron L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered We use Easy Auctions to auction off classic car parts and memorabilia. It's worked wonderfully for our purpose. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hands down the best part of Easy Auctions is the support team. All of our requests were answered within a day and they were able to fulfill almost all of our numerous requests. The interface is easy to use and set up. We were up and running in a day. #### Cons It would be nice if we could customize the UI more without needing to go to the Support Team. Thankfully, the support team is really responsive. --- ### SIMPLY THE BEST! - Overall rating: 5/5 - Reviewer: Peter V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered UNMATCHED! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup is really easy once one gets used to the plenty menu options. The customer service is super fast outstanding. I had some issues setting up the API for google maps and little this n that, but the help and support I got from these guys took my breath away. Starting a simple yet efficient and damn fast online auction site, you not gonna go wrong with this crowd for sure. I went through heaps of other platforms but either their pricing besides huge setup fees convince me to try easy auction. They actually let you use a demo site, complete with admin backend to play around and once you install their platform, you familiar with it all. Really super simple implementation. You subscribe, go to your webhost n point the DNS to easy auction DNS and thats it. Simple as that! Looking for simple yet sufficient auction platform with a price that wont make a hole in your pocket? Then you grab Easy Auction for sure. #### Cons Front page bit plain but once you figure out how to pump it up then its fine. Thats all. Rest just great for what you pay. #### Reasons for choosing Easy.Auction Low setup fee and fair monthly subscription fee. Thats beside the superfast reply and help with my initial enquiry. --- ### What a great product! - Overall rating: 5/5 - Reviewer: Tony F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I highly recommend this product. You can build out a great looking auction site in a matter of hours. The Tech Support is incredible, and the value is second to none. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Technical Support for Easy Auction is incredible. The software is extremely easy to use, but, I did have a few questions and needed a few modifications. Tech Support was right there for me, handling my inquiry expediently and efficiently. In addition, as mentioned, the software is so easy to use. I was overthinking on a few things, and Tech Support said, " no, all you need to do is this". So simple. The look of my final product is very professional. At such a great value, I was not expecting such a great looking auction site. VERY PLEASED #### Cons No real cons to speak of with the software. Paypal tends to take a higher fee than I'd like (not at all Easy Auctions fault) so we are working on alternative payment methods. --- ### MY PERSONAL EXPERIENCE WITH easy.auction - Overall rating: 5/5 - Reviewer: Olive G. - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered Until I found easy.auction, I was extremely frustrated with other web plans and my hope of setting up my own auction site was fading fast. I am not a technically equipped and I require a lot of assistance. easy.auction set up is much simpler to manage and their support team are extremely knowledgeable. In additional, the response time is reasonable. The one off set up fee is worth every cent spent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple language #### Cons Some features a little difficult to access --- ### Easy start up. great service - Overall rating: 5/5 - Reviewer: scott h. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered great so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ive been working with easy bids for a short time and my experience has been great. Their support team is second to none. The have solved any request I've had within 24 hours or less. I look forward to a long relationship with them. #### Cons website creativity. I would like to be able to add more pictures #### Reasons for choosing Easy.Auction good reviews --- ### Auctions are a Success - Overall rating: 5/5 - Reviewer: Amber A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Great choice for our company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have auctions for our 900 employess. Money raised goes to charity. The auction went so well! Everyone loved using the site. We had bidding wars for our items and raised much more than we ever did using silent auctions. We have had nothing but compliments on how fun and easy the site was for them to use. I enjoyed personalizing the site with new banners and adding our information. It was very easy to understand. Customer service is fantastic! Our email with questions were answered very quickly. Very polite and knowledgeable staff. #### Cons We did have some issues with getting emails from the sight. I had to remind people to check their spam folders to get their mail. It made it difficult for them to verify their account but I got around that by clicking "account doesn't need to be verified" since this site is used only for our employees we felt safe doing that. We had a tough time with just getting started joining but the customer service was amazing! They called us on the phone and walked us through it step by step. --- ### cant say enough good things! - Overall rating: 4/5 - Reviewer: paul g. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Despite that this software is relatively templated (which is not necessarily a bad thing), their support staff is more than willing to tweek the site to your specific needs. I have made NUMEROUS requests for changes some small some significant and 99% of them have been done...in 24 hours! #### Cons I wish the home page could be a bit more customizable. --- ### Very responsive team - Overall rating: 5/5 - Reviewer: Caroline T. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Again very helpful platform, very responsive. We really appreciated everything they done for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is powerful and it suits our needs very well. It's flexible. #### Cons I wish we had a bit more control on the back end of the platform to customize but I asked them many tasks and they were very responsive and accomplished everything we needed. --- ### Exceptional Service! - Overall rating: 5/5 - Reviewer: Earnest P. - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered The folks at easy.auction have been a godsend for me & my company. They have helped us a couple of "know very littlies" build the site that we had envisioned. Whenever we've needed help they have been not only extremely professional and gracious they have been on time each time. Most issues that we have identified they have resolved in 30 minutes to an hour. I would not only recommend their service but I will implement their style of expedient and courteous customer service into my own business as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the process & implementation from concept to final product. #### Cons That I didn't find it sooner --- ### Very simple and with all main features included - Overall rating: 4/5 - Reviewer: Sam V. - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very simple platform. Easy to use. Does what it says very simple and to the point. Work fine and integration with PayPal is very simple. #### Cons We would like a couple minor things adjusted but it is fine so far. Support took a little while to respond and it was ok. So far haven't really need any major help. Could use a little more flexibility on self-customization. --- ### So far so good still have work to do. Gotta go. - Overall rating: 5/5 - Reviewer: James D. - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered No fees to the big boys. Fast access to list items we buy to resell. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like I could set up account fast and get some support in the process, price was good and now I need nope got it 100! #### Cons No live phone support. It's a pain to have to go back and forth with emails much easier to get someone on phone and get everything done in one call. --- ### Satisfied customer! - Overall rating: 4/5 - Reviewer: Fariwar F. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Easy.Auction is a star at giving instant support! We are in the middle of the process to build my custom designed auction website with standard components. The process is going very smooth. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lots of standard components but there is enough room for custimization #### Cons none this far --- ### The service and software are amazing! Complete professionals!!! - Overall rating: 5/5 - Reviewer: John M. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simply its ease of use for an everyday person. Bid, win and pay! Super simple and great site design! #### Cons I honestly have no issues with the software. Any changes unneeded the service team took care of asap!!! --- ### Actually the best company i have found ,,, and they put up with a lot , im not the easiest - Overall rating: 5/5 - Reviewer: Dave R. - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered The way the site is structured makes it so easy to run #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best auction i have found so far ...has all the options i need to run a successful auction site .... glad i found them --- ### Awesome Tool! - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great auction tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Was great and easy to use. Also it was extremely affordable compared to the competition. Very pleased. #### Cons Only con is the price for a non-profit, but certainly cheaper than the others we have tried. Very pleased overall. --- ### Easy Auction - Overall rating: 5/5 - Reviewer: Barry C. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered I found it rather easy to set up my site and any problems that arose the support team were quick on hand to help sort it out. There is a couple of functions that could be added or made better but i'm sure they are sorting this out as i write this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### BUYER BEWARE!!! - Overall rating: 1/5 - Reviewer: Chris A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Nothing about them is good. BUYER BEWARE!! #### Cons They will take your money and then delete your site and not let you have it back! Beware! --- ### It works well - Overall rating: 5/5 - Reviewer: Cesar B. - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered The system is so easy to use, good. website design and the customer support is great. Great cost benefit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Great Product! - Overall rating: 5/5 - Reviewer: Harvey W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Easy.auction has given my company a dedicated auction site and helped us to get more independent from Facebook - a platform we cannot control and one that increasingly is not friendly to our operation - with very little development time and expertise required on our end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy.auction has proven to be very easy to setup and get operational. We were hoping to convert our Facebook following to our new Easy.auction-powered site and to do so quickly. We were live with auctions on day 8 after buying the license and 9 days after live-date we had 932 registered users and most were bidding. We are very pleased with the functionality and tech support has been amazing!! I've been using software to manage my life and businesses since 1986 and I have never received better support! The team is prompt, knowledgeable, courteous, and has been quick to make minor mods and have done so at no extra charge even when I offered to pay extra. My team and I are very happy with this product and are looking forward to implementing other tools that we haven't even taken advantage of yet. #### Cons I have encountered no significant negatives with easy.auction. #### Reasons for choosing Easy.Auction Easy.auction appeared to more nearly have the clean user interface and website appearance we were looking for as well as functionality compatible with our operation and methods. --- ### Best auction platform when you consider the price! - Overall rating: 5/5 - Reviewer: Jacquie S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered We were able to implement an online auction within a month and for less than $100. As a nonprofit just starting out, this was the perfect package. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were willing to spend on one event. Most packages were in the $THOUSANDS$! Easy.Auction was only $67 a month - and we needed it for only one month. 2) The learning curve was very fast - both for me and the users. 3) The support was fabulously fast - most times within a few hours. I was able to build a really simple auction site and have newbies use it. #### Cons 1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices went to junk mail. This should be the developers' first priority - text messages are immediate and people act on them. 2) Although I learned it quickly, it would have been much, much easier to watch a training video (the only videos I could find were sales-oriented). Maybe the techs and I can do one together! :) #### Reasons for choosing Easy.Auction Price and easy of use. --- ### Great experience all the way around. Tech support ready and willing to go the extra mile.... - Overall rating: 5/5 - Reviewer: Kenneth F. - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered I am about to launch and operate my own online auction site. Whether or not it is successful will depend solely on my particular advertising and marketing strategy. The software does everything I need it to do at the moment. When and if changes are needed I am confident the tech support team will have my back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours). In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries. #### Cons The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values...... The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software. --- ### Best Online Auction Software on the Market for the Money - Overall rating: 5/5 - Reviewer: Kurt D. - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I have searched for software to run an online auction for over 3 years now, and have experimented with at least 5-6 different programs. Frustrated with programs that were too difficult to understand, listings that were too difficult to list and too time consuming to load photos, and NO support to boot, I almost gave up and decided that I would just have to settle for the big established online auctions and all their fees. Found Easy.Auction during a last resort search and thought maybe just one more try. Glad I did. Easy to navigate, setting up listings are quicker than any auction platform I've ever used (even the big guys), and words can not describe the superior support they have. When you have a question, it's answered immediately, and if you run into a problem, need something fixed, or even want to make a minor change in the program, it's done with lightning speed, no nonsense and done!! I can not recommend this program more highly and feel you will not be disappointed. I use it as a single user, but is can also be used and originally set up to run a multi user auction. Sure it takes a little learning curve like everything, but after playing around with it for 3 days and multiple questions, I feel comfortable with building an auction in no time at all. Seems bidder friendly, and I continue to find additional options which I can use to improve our auctions. The price points are cheaper than any other programs I have checked out and it is well worth it. I am receiving no incentive for this review, and just wanted to give my personal opinion based on my experiences with many of the different software programs available that I have tried. I am confident that you will be satisfied and Easy.Auction will ensure you success with your future online auctions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of listing items and photos. The support is beyond superior. #### Cons A little difficult to understand the administrator pages, could be simplified, but become easier with practice ## More reviews [Next reviews](https://www.softwareadvice.com/auction/easy-auction-profile/reviews/?page=2) --- Easy.Auction Reviews, Pros and Cons - 2026 Software Advice