Allthough not online yet as the website still is being customized right now, it really looks good.

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response of the support. Communication can be a point of interest, skype or Zoom would be a good feature.

Lack of features in the standard website which was solved by customizing.

I have searched for software to run an online auction for over 3 years now, and have experimented with at least 5-6 different programs. Frustrated with programs that were too difficult to understand, listings that were too difficult to list and too time consuming to load photos, and NO support to boot, I almost gave up and decided that I would just have to settle for the big established online auctions and all their fees. Found Easy.Auction during a last resort search and thought maybe just one more try. Glad I did. Easy to navigate, setting up listings are quicker than any auction platform I've ever used (even the big guys), and words can not describe the superior support they have. When you have a question, it's answered immediately, and if you run into a problem, need something fixed, or even want to make a minor change in the program, it's done with lightning speed, no nonsense and done!! I can not recommend this program more highly and feel you will not be disappointed. I use it as a single user, but is can also be used and originally set up to run a multi user auction. Sure it takes a little learning curve like everything, but after playing around with it for 3 days and multiple questions, I feel comfortable with building an auction in no time at all. Seems bidder friendly, and I continue to find additional options which I can use to improve our auctions. The price points are cheaper than any other programs I have checked out and it is well worth it. I am receiving no incentive for this review, and just wanted to give my personal opinion based on my experiences with many of the different software programs available that I have tried. I am confident that you will be satisfied and Easy.Auction will ensure you success with your future online auctions.

Ease of listing items and photos. The support is beyond superior.

A little difficult to understand the administrator pages, could be simplified, but become easier with practice

I paid my money and was able to start editing straight away. The next day their website was gone! my website was gone! I have sent numerous emails and had no response and cant continue to edit or publish my site. To bad if I actually had a Auction going 48 hours later their site cannot be connected too and am now going to Paypal to try and get my $180 back. "Disaster"

Some parts were easy to set up and with the option to add an app down the track was perfect.

Tables for images would stretch images looked way out of shape. There are no instructions on how to use it and you are left to your own devices

I am about to launch and operate my own online auction site. Whether or not it is successful will depend solely on my particular advertising and marketing strategy. The software does everything I need it to do at the moment. When and if changes are needed I am confident the tech support team will have my back.

The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours). In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries.

The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values...... The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software.

Easy.auction has given my company a dedicated auction site and helped us to get more independent from Facebook - a platform we cannot control and one that increasingly is not friendly to our operation - with very little development time and expertise required on our end.

Easy.auction has proven to be very easy to setup and get operational. We were hoping to convert our Facebook following to our new Easy.auction-powered site and to do so quickly. We were live with auctions on day 8 after buying the license and 9 days after live-date we had 932 registered users and most were bidding. We are very pleased with the functionality and tech support has been amazing!! I've been using software to manage my life and businesses since 1986 and I have never received better support! The team is prompt, knowledgeable, courteous, and has been quick to make minor mods and have done so at no extra charge even when I offered to pay extra. My team and I are very happy with this product and are looking forward to implementing other tools that we haven't even taken advantage of yet.

I have encountered no significant negatives with easy.auction.

Due to the pandemic, our non-profit organization needed an online way to raise money that we normally did face to face at a gala. EasyAuction was an excellent tool to accomplish this task. Even though we're likely to return to face to face fundraising, we are also likely to continue to use EasyAuction as another way to reach our supporters.

Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the fly when we discovered we'd need to be able to create more items was really nice. By far the best thing was the responsiveness of the customer support team. Over the course of the month that we used to program, I made at least a dozen customer support requests. They were always prompt in their response and flexible in accommodating my requests. Best customer service experience I have encountered in a long, long, time, especially from the technology sector.

A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity with PayPal wasn't clear initially. Again, pointing out that for a single seller, a simple check box and then entering the email in profile is all that was needed. I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. It's great that EasyAuction supports all of that functionality, but make it clearly that there's a simple path for basic users.

Easy.auction is very easy

The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.

The interface is a bit plain - I wish there were more options in terms of appearance/customization.

great so far

Ive been working with easy bids for a short time and my experience has been great. Their support team is second to none. The have solved any request I've had within 24 hours or less. I look forward to a long relationship with them.

website creativity. I would like to be able to add more pictures

eBay has been taking more and more fees lately, and this has no fees. It also allows you to make it more of your own business instead of just a profile on an external site.

Their website is a bit outdated, and so is their customer support.

Excellent... Experience, Looking forward to using the Platform for quite some time. And Can't but mention again the Great Customer Support. The developers are Rated 5 Stars Plus in My Book.

Easy to use and all the features anyone could ask for.

Can't think of anything at the moment, if & when I do I'm sure Support will Help me Out.

I honestly can't say that I have any experience with this software. I recently took over the position that handled the auction and have had quite a few questions on back-end workings. I have submitted quite a few support tickets and they were all answered fast and efficiently. My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. I sent a note into support and someone was back with me in (literally) 2 minutes. They fixed the issue and resolved all problems and questions right away!

I honestly can't say that I have any experience with this software. I recently took over the position that handled the auction and have had quite a few questions on back-end workings. I have submitted quite a few support tickets and they were all answered fast and efficiently. My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. I sent a note into support and someone was back with me in (literally) 2 minutes. They fixed the issue and resolved all problems and questions right away!

I honestly can't say that I have any experience with this software. I recently took over the position that handled the auction and have had quite a few questions on back-end workings. I have submitted quite a few support tickets and they were all answered fast and efficiently. My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. I sent a note into support and someone was back with me in (literally) 2 minutes. They fixed the issue and resolved all problems and questions right away!

UNMATCHED!

The setup is really easy once one gets used to the plenty menu options. The customer service is super fast outstanding. I had some issues setting up the API for google maps and little this n that, but the help and support I got from these guys took my breath away. Starting a simple yet efficient and damn fast online auction site, you not gonna go wrong with this crowd for sure. I went through heaps of other platforms but either their pricing besides huge setup fees convince me to try easy auction. They actually let you use a demo site, complete with admin backend to play around and once you install their platform, you familiar with it all. Really super simple implementation. You subscribe, go to your webhost n point the DNS to easy auction DNS and thats it. Simple as that! Looking for simple yet sufficient auction platform with a price that wont make a hole in your pocket? Then you grab Easy Auction for sure.

Front page bit plain but once you figure out how to pump it up then its fine. Thats all. Rest just great for what you pay.

Until I found easy.auction, I was extremely frustrated with other web plans and my hope of setting up my own auction site was fading fast. I am not a technically equipped and I require a lot of assistance. easy.auction set up is much simpler to manage and their support team are extremely knowledgeable. In additional, the response time is reasonable. The one off set up fee is worth every cent spent.

Simple language

Some features a little difficult to access

I highly recommend this product. You can build out a great looking auction site in a matter of hours. The Tech Support is incredible, and the value is second to none.

The Technical Support for Easy Auction is incredible. The software is extremely easy to use, but, I did have a few questions and needed a few modifications. Tech Support was right there for me, handling my inquiry expediently and efficiently. In addition, as mentioned, the software is so easy to use. I was overthinking on a few things, and Tech Support said, " no, all you need to do is this". So simple. The look of my final product is very professional. At such a great value, I was not expecting such a great looking auction site. VERY PLEASED

No real cons to speak of with the software. Paypal tends to take a higher fee than I'd like (not at all Easy Auctions fault) so we are working on alternative payment methods.

Great choice for our company.

We have auctions for our 900 employess. Money raised goes to charity. The auction went so well! Everyone loved using the site. We had bidding wars for our items and raised much more than we ever did using silent auctions. We have had nothing but compliments on how fun and easy the site was for them to use. I enjoyed personalizing the site with new banners and adding our information. It was very easy to understand. Customer service is fantastic! Our email with questions were answered very quickly. Very polite and knowledgeable staff.

We did have some issues with getting emails from the sight. I had to remind people to check their spam folders to get their mail. It made it difficult for them to verify their account but I got around that by clicking "account doesn't need to be verified" since this site is used only for our employees we felt safe doing that. We had a tough time with just getting started joining but the customer service was amazing! They called us on the phone and walked us through it step by step.

Despite that this software is relatively templated (which is not necessarily a bad thing), their support staff is more than willing to tweek the site to your specific needs. I have made NUMEROUS requests for changes some small some significant and 99% of them have been done...in 24 hours!

I wish the home page could be a bit more customizable.

It's easy to use, great customer service (they even respond and make requests in the weekends)! They respond very fast, and have a fair price for their products. They can custom code everything you want, for a VERY fair price.

None, all perfect. Different sites/packages - They have evrything.