Schoolauction.net is a cloud-based auction management solution for nonprofits, charities, schools, clubs and congregations. Key features include donor management, event management, item listings, ticket management, online auctions, check in and check out at auctions.
Schoolauction.net provides users with multiple options for conducting auctions including online bidding, paper bid sheets, live auction and mobile bidding. Users can check in and out of auctions using mobile devices. Users can register themselves online for auctions, purchase tickets and sponsorships and select their meal and seating preferences. The solution provides options for printing bid sheets, catalogs and gift certificates.
Schoolauction.net is available in an annual-subscription pricing option. It is also accessible on mobile devices. Support is offered via phone, online case submission, email, video tutorials and dedicated account managers.
L from Essex Merchants Group
Employees number: 1 employee
The benefit of setting up and running a successful auction for 2+ years for our local merchants group.
Easy to setup with the ability to bring over past donors and payment gateway information from past events, excellent support, reliable performance, helpful reports and the ability to easily contact winning bidders with a follow-up email.
Improvement to the winning bidder's confirmation email is needed to clearly inform the person where and when their item must be picked up. (This may be an improvement that an administrator can do when the event is set up that's where SchoolAuction.net's responsive support comes in handy!)
Kim from Christ the King Catholic School, Mesa, AZ
Employees number: 501-1,000 employees
Ability for bidders to register online, checkout themselves and to receive ongoing outbid notifications during our event. The payment/check out piece was very simple.
Easy to use. The training videos were very good and easy to understand. The initial data entry (bidders, donors, auction items) was comprehensive.
Download registrants from prior year also registered for this year's event; apparently it allowed it even though an account already existed. If a payment originally was selected as cash but was really a check, not easy to change during check out.
Gina from Educational Institution
Employees number: 1 employee
Great for auctions that have not used software in the past or for auctions that are bringing in loads of money and need many options. Overall a great product that is easy to use and I would recommend!
If you run a charity auction, software is A MUST. This software is easy to use and train others to use. It offers many options for selling items including live, silent and online. Charity auction has an easy to create customizable website. There are charts in this software that help with flow of event from getting started to pulling your final reports.
While not the most expensive auction software,the cost is considerably more than some competitors. You do have an opportunity to pass on credit card fees to people using credit cards at your event. Also, we had a hard time setting up our credit card vendor and linking our bank account for payment. (We did eventually get this figured out and our auction ran smoothly)
wendy from Peerless Lighting
Employees number: 51-200 employees
We have used this software for years now. Myself, the last two. It is easy enough to teach the least computer literate person to use.
It is so comprehensive-- everything from setting up your event, selling tickets, vaulting credit card info to make for a faster checkout, logging all your items... it's all there! And after the event, there is a good system of reports that let you see how well certain items or categories did, which ones earned the most, who your big spenders were-- everything! We liked the software so much that we've also used it for selling tickets to other school events-- you can set up multiple events in the software and just use what parts of it you need for each event. It really is that easy!
Because so many not for profit organizations use this software, I wish that it could be paid for on a sliding scale; depending on what's it's used for, the people that it may be used for, etc.
Natasha from Ladera Elementary PTO
I like the fact that we can migrate data over from previous years, since many of our donors are the same from year to year. I can then just go in and and customize the information for our event.
In the past, it was sometimes confusing to set up the ordering back-end, since our needs were so unique. But they've since put in tool tips that help walk you through the process.
Rayna from Temple Beth Abraham
Very easy for a volunteer to just sit down and after 1 customer, know how to use the software for check in and check out.
We only use the program for an auction. The program is not quite right right for our other fundraisers, but the price is still worth the cost of the program.
Molly from Sunstone Montessori School
Employees number: 11-50 employees
We appreciate that SchoolAuction.net is forever improving itself. Supprt truly listens to feedback and then goes about making changes. We appreciate the easiness of the software to use for our Spring Gala and auction needs. We were especially pleased with showing off the catalog last year. Once our pics and descriptions were in and we published it to our families, we were really proud of how the catalog looked. It was very professional and gave our families a huge preview of what was to come at the event.
Kim from Employee Benefits
A successful auction!
Very easy and intuitive. They have valuable self-help tools that help you navigate the system. Very easy to create a lot, make edits, etc.
It feels like the auction software works better with Chrome then Explorer. When I would log in with Explorer, would sometimes lock up.
Ben from Blessed Sacrament Catholic Church
It is great to be able to use on the night of our auction. No more scrambling to crunch the numbers during our event and making guests wait while we do so before they need to pay at the end of the night. We have all our items and guests already input and some even have credit cards on file. Our silent auction and live auction items can all be assigned to guests within minutes of the close. Guests even have the option of providing a credit card in advance and we can push out invoices directly to their email. Guests can then confirm purchases and check out on their phones so they never even wait in line to pay at the end of the night.
We frequently input individual items received into the software and then later bundle them into baskets as part of a larger group. The software re-assigns the basket an item number and then re-uses the item number that was assigned to each individual item in the basket. This makes it difficult to track exactly which items are where and makes it tedious to search by name for an item within a basket. It also means that you can't confidently refer to an item by its number because chances are that it has changed later.
Easy to use, little to no complaints from our users. We can make the pages look the way we want, to fit our brand. Very customizable. Love the pre-event check-in and post even check out! Fundraising success!
We have found it a bit hard to make the online auction part look the way we want it to, but we still love it for live auction and fund-a-need!
Support - from the very first call, to the prompt on-line personal service, to your team not sounding frustrated when I asked dumb questions, to the wonderful, clear, contextual help.
Intuitive Interface - I was a solo catalog manager this year, and it was pretty amazing to be able to step in and get it all done without a lot of time wasted trying to figure out new software. Also, I had a new team of CheckIn/CheckOut people - new to the software and to the volunteer roll - we had NO LINEUPS! because everything went very smoothly on the way in and out.
I would have loved it if the documents were all available in both word and pdf format. I needed to do a bit of editing and ended up having to recreate a bunch of my documents from scratch.
Stacy from Clarehouse
The ability to let people store their credit cards for use at the event was what I liked most about this software.
The reports. They aren't really formatted for the tyoe of event we put on, which was not an auction. I would have liked to have a way to easily see how many of each item was sold and how it was paid for at the same time. As it was, I was able to figure out ways to get the info I needed, but it was more time consuming. I understand that you can't please everyone, though, and was very happy with the overall experience.
Alisa from St. Anthony Catholic School
Employees number: 11-50 employees
Free of stress and headaches on auction night - closing out is simple. The fact that we can store credit card info securely makes us be able to dictate when we close out. The biggest headache of an auction is when people want to leave early, before the auction is over. With this software, we can tell them they can leave (without their winnings) and either later that night or the following day, we can process all payments.
I have chaired auctions for our school before using this software and since using this software. Never again would I use anything else. I love the fact that it is web-based, multi-user functionality and works with tablets and phones.
The price tag is a little steep for our tiny little school. But, we pay the renewal fee because it makes things run so much smoother.
Kyle from Regional Municipality of York
Employees number: 1,001-5,000 employees
Increase participation and increased money raised. this is our first year using the system and from what we had to what we are using now it is night and day. Just keep up the great work.
This software is easy to use from a front and back end perspective. The mobile version responds well too. Setting up a fundraising initiative is simple and the customization really allows you to put a "feeling" around your event.
Trish from Peabody Elementary School
That they added the mobile bidding option! They also have excellent customer service. Problems are bound to arise, and questions are answered in a timely fashion. Furthermore, they have some great tutorials.
At times it's a little clunky if you aren't used to where items are located. A clear, basic user video would be helpful so that the mobile bidders/users are more aware of how to use the software to it's fullest potential.
Michele from Hidden Valley Elementary Parent Faculty Club (PFC)
It tracks every single aspect of auction. Items donated, who donates, past years they've donated, value. You can assign item to categories (for ease of sorting). I was able to sort items to silent auciton, night of (Gala) online... and it made transitioning form Gala night, to online auction, very smooth. And you can pull from previous years' data (mailing lists etc) which saved a lot of time. Customer support was great too. I emailed a few times as I got familiar with software, and received and email back within AN HOUR or so. Even had someone there when I called one time. It just really is easy to use. Lastly- it's cool that you can run your auction on this, but you can use the software for other school events where you need to track ticket sales, etc. You get use of it for a year-- so why use it for just one event?!
I wish there was a way to ask people purchasing a 'sign up item' to list the child the sign up belongs to. A place to add in a bit more data-- would save us some owrk. but I will look into it for this year!!
Lianne from Bancroft Elementary PFC
The customer support is beyond compare and there are tutorials for everything. You don't need to be an expert to use it.
Some clicking back and forth that could be eliminated and it's not always intuitive where to find things.
Celeste from Classical Christian Academy
This software is very user friendly and has great help sites and customer service. Set up is fairly straight forward and if you use it multiple years it allows for migrating data which greatly reduces set up time in consecutive years. We love the self-check in and check out options as it greatly reduces lines at the event. The online auction option is a nice tool and is very easy to navigate. Running credit cards and making transactions is very easy as is returning items and making changes to a transaction. It has been a great addition to our auction experience.
It has a mail merge option but is hard to customize and prints as one long document. Hard to eliminate duplicates or unwanted merges. The software allows for many reporting options, however, there are not enough customize options so you end up printing multiple reports.
Cynthia from The Arts Center
Employees number: 2-10 employees
School Auction is very user friendly with the many features it offers. We received great customer support from them..
Would be nice if we could customize some of their standard forms a bit more with our own logos, but not a big whoop.
Stephanie from Spouses Association of Kodiak
The software has so many useful features that are very user friendly and put all the information you need right at your fingertips. Inputting items and donors, selling tickets, and printing well-organized bid sheets made the entire process very easy!
There was no alert to clearly show that a guest had completed self-checkout when searching . Volunteers were searching for orders that were already closed, which led to some confusion in the checkout line.