SchoolAuction.net Software


Schoolauction.net is a cloud-based auction management solution for nonprofits, charities, schools, clubs and congregations. Key features include donor management, event management, item listings, ticket management, online auctions, check in and check out at auctions.

Schoolauction.net provides users with multiple options for conducting auctions including online bidding, paper bid sheets, live auction and mobile bidding. Users can check in and out of auctions using mobile devices. Users can register themselves online for auctions, purchase tickets and sponsorships and select their meal and seating preferences. The solution provides options for printing bid sheets, catalogs and gift certificates.

Schoolauction.net is available in an annual-subscription pricing option. It is also accessible on mobile devices. Support is offered via phone, online case submission, email, video tutorials and dedicated account managers.

Donor management
Donor management

Donor management

Online auction

Online auction

Edit users

Edit users

New donation item

New donation item

Check in

Check in

Tickets

Tickets

Supported Operating System(s):

Web browser (OS agnostic)



156 Reviews of SchoolAuction.net

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 156 reviews

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Emily from Heartland Humane Society

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

SchoolAuction.net - not just for schools!

We use this software to run our gala auction, which is in its 16th year. Our event is in February and I have already set up our event page (it is August) and begun entering items. We are able to customize and brand our event pages and all guest interfaces with organization and event logo and verbiage. When we moved from paper and spreadsheet auction administration to this platform our guests raved about the event organization and it has definitely been reflected in our fundraising.

Pros

SchoolAuction, aka Tofino, is an extremely user-friendly auction platform that incorporates simple administration with a guest friendly interface. It stores guest and donor data from prior events to make ticket sales and item entry a breeze. Reporting is comprehensive and easy to customize, although the native reports are so thorough you should rarely need to make your own.

Cons

I don't have anything negative to say. It can be a bit pricey for smaller organizations, but we have found it to be very worth the price.

Review Source: Capterra

Evangeline from Young Life

Industry:  Nonprofits

Number of employees:  2-10 employees

Ease-of-use

Functionality

July 2018

User Friendly for First-Timers

Pros

Check-in and check-out process was clean and easy to train volunteers on. Worked both on computers and iPads providing options for our team.

Cons

There are times where the system isn't intuitive and finding the needed route of action was a bit buried.

Review Source

L from Essex Merchants Group

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

May 2018

SchoolAuction.net delivered a reliable, customizable, mobile-friendly platform & end user interface.

The benefit of setting up and running a successful auction for 2+ years for our local merchants group.

Pros

Easy to setup with the ability to bring over past donors and payment gateway information from past events, excellent support, reliable performance, helpful reports and the ability to easily contact winning bidders with a follow-up email.

Cons

Improvement to the winning bidder's confirmation email is needed to clearly inform the person where and when their item must be picked up. (This may be an improvement that an administrator can do when the event is set up that's where SchoolAuction.net's responsive support comes in handy!)

Review Source: Capterra

Kim from Christ the King Catholic School, Mesa, AZ

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Auction went well, had some issues with duplicate user accounts and check vs. cash check outs.

Ability for bidders to register online, checkout themselves and to receive ongoing outbid notifications during our event. The payment/check out piece was very simple.

Pros

Easy to use. The training videos were very good and easy to understand. The initial data entry (bidders, donors, auction items) was comprehensive.

Cons

Download registrants from prior year also registered for this year's event; apparently it allowed it even though an account already existed. If a payment originally was selected as cash but was really a check, not easy to change during check out.

Review Source: Capterra

Gina from Educational Institution

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

March 2018

SchoolAuction.net is good software, for a price

Great for auctions that have not used software in the past or for auctions that are bringing in loads of money and need many options. Overall a great product that is easy to use and I would recommend!

Pros

If you run a charity auction, software is A MUST. This software is easy to use and train others to use. It offers many options for selling items including live, silent and online. Charity auction has an easy to create customizable website. There are charts in this software that help with flow of event from getting started to pulling your final reports.

Cons

While not the most expensive auction software,the cost is considerably more than some competitors. You do have an opportunity to pass on credit card fees to people using credit cards at your event. Also, we had a hard time setting up our credit card vendor and linking our bank account for payment. (We did eventually get this figured out and our auction ran smoothly)

Review Source: Capterra

wendy from Peerless Lighting

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

User Friendly, Easy for First Time Users, Self-Explanatory

We have used this software for years now. Myself, the last two. It is easy enough to teach the least computer literate person to use.

Pros

It is so comprehensive-- everything from setting up your event, selling tickets, vaulting credit card info to make for a faster checkout, logging all your items... it's all there! And after the event, there is a good system of reports that let you see how well certain items or categories did, which ones earned the most, who your big spenders were-- everything! We liked the software so much that we've also used it for selling tickets to other school events-- you can set up multiple events in the software and just use what parts of it you need for each event. It really is that easy!

Cons

Because so many not for profit organizations use this software, I wish that it could be paid for on a sliding scale; depending on what's it's used for, the people that it may be used for, etc.

Review Source: Capterra

Natasha from Ladera Elementary PTO

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Our organization has been using schoolauction.net for many years now, and will continue doing so.

Pros

I like the fact that we can migrate data over from previous years, since many of our donors are the same from year to year. I can then just go in and and customize the information for our event.

Cons

In the past, it was sometimes confusing to set up the ordering back-end, since our needs were so unique. But they've since put in tool tips that help walk you through the process.

Review Source: Capterra

Rayna from Temple Beth Abraham

Ease-of-use

Value for money

Customer support

Functionality

December 2017

we have used School Auction for a couple of years and our group is very pleased.

Pros

Very easy for a volunteer to just sit down and after 1 customer, know how to use the software for check in and check out.

Cons

We only use the program for an auction. The program is not quite right right for our other fundraisers, but the price is still worth the cost of the program.

Review Source: Capterra

Molly from Sunstone Montessori School

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

A shout out to SchoolAuction.net! Fabulous customer support~~timely, helpful and thorough. Thanks!

Pros

We appreciate that SchoolAuction.net is forever improving itself. Supprt truly listens to feedback and then goes about making changes. We appreciate the easiness of the software to use for our Spring Gala and auction needs. We were especially pleased with showing off the catalog last year. Once our pics and descriptions were in and we published it to our families, we were really proud of how the catalog looked. It was very professional and gave our families a huge preview of what was to come at the event.

Review Source: Capterra

Kim from Employee Benefits

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Just AWESOME! I have never ran an auction before, and even a rookie like me was able to do it!

A successful auction!

Pros

Very easy and intuitive. They have valuable self-help tools that help you navigate the system. Very easy to create a lot, make edits, etc.

Cons

It feels like the auction software works better with Chrome then Explorer. When I would log in with Explorer, would sometimes lock up.

Review Source: Capterra

Ben from Blessed Sacrament Catholic Church

Ease-of-use

Value for money

Customer support

Functionality

November 2017

The software has helped us solve many of the pain points for performing accounting of our auction.

Pros

It is great to be able to use on the night of our auction. No more scrambling to crunch the numbers during our event and making guests wait while we do so before they need to pay at the end of the night. We have all our items and guests already input and some even have credit cards on file. Our silent auction and live auction items can all be assigned to guests within minutes of the close. Guests even have the option of providing a credit card in advance and we can push out invoices directly to their email. Guests can then confirm purchases and check out on their phones so they never even wait in line to pay at the end of the night.

Cons

We frequently input individual items received into the software and then later bundle them into baskets as part of a larger group. The software re-assigns the basket an item number and then re-uses the item number that was assigned to each individual item in the basket. This makes it difficult to track exactly which items are where and makes it tedious to search by name for an item within a basket. It also means that you can't confidently refer to an item by its number because chances are that it has changed later.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Perfectly easy, user-friendly auction software!

Pros

Easy to use, little to no complaints from our users. We can make the pages look the way we want, to fit our brand. Very customizable. Love the pre-event check-in and post even check out! Fundraising success!

Cons

We have found it a bit hard to make the online auction part look the way we want it to, but we still love it for live auction and fund-a-need!

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Absolutely wonderful. Amazing support - intuitive interface - everything we needed!

Pros

Support - from the very first call, to the prompt on-line personal service, to your team not sounding frustrated when I asked dumb questions, to the wonderful, clear, contextual help.

Intuitive Interface - I was a solo catalog manager this year, and it was pretty amazing to be able to step in and get it all done without a lot of time wasted trying to figure out new software. Also, I had a new team of CheckIn/CheckOut people - new to the software and to the volunteer roll - we had NO LINEUPS! because everything went very smoothly on the way in and out.

Cons

I would have loved it if the documents were all available in both word and pdf format. I needed to do a bit of editing and ended up having to recreate a bunch of my documents from scratch.

Review Source: Capterra

Stacy from Clarehouse

Ease-of-use

Value for money

Customer support

Functionality

October 2017

We had a wonderful overall experience! Thank you so much!

Pros

The ability to let people store their credit cards for use at the event was what I liked most about this software.

Cons

The reports. They aren't really formatted for the tyoe of event we put on, which was not an auction. I would have liked to have a way to easily see how many of each item was sold and how it was paid for at the same time. As it was, I was able to figure out ways to get the info I needed, but it was more time consuming. I understand that you can't please everyone, though, and was very happy with the overall experience.

Review Source: Capterra

Alisa from St. Anthony Catholic School

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

best auction software out there

Free of stress and headaches on auction night - closing out is simple. The fact that we can store credit card info securely makes us be able to dictate when we close out. The biggest headache of an auction is when people want to leave early, before the auction is over. With this software, we can tell them they can leave (without their winnings) and either later that night or the following day, we can process all payments.

Pros

I have chaired auctions for our school before using this software and since using this software. Never again would I use anything else. I love the fact that it is web-based, multi-user functionality and works with tablets and phones.

Cons

The price tag is a little steep for our tiny little school. But, we pay the renewal fee because it makes things run so much smoother.

Review Source: Capterra

Kyle from Regional Municipality of York

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

The experience has revolutionized our fundraising. We are now up to date in the 21st Century

Increase participation and increased money raised. this is our first year using the system and from what we had to what we are using now it is night and day. Just keep up the great work.

Pros

This software is easy to use from a front and back end perspective. The mobile version responds well too. Setting up a fundraising initiative is simple and the customization really allows you to put a "feeling" around your event.

Review Source: Capterra

Trish from Peabody Elementary School

Ease-of-use

Value for money

Customer support

Functionality

September 2017

It took a couple of years, but we now use this software pretty seamlessly!

Pros

That they added the mobile bidding option! They also have excellent customer service. Problems are bound to arise, and questions are answered in a timely fashion. Furthermore, they have some great tutorials.

Cons

At times it's a little clunky if you aren't used to where items are located. A clear, basic user video would be helpful so that the mobile bidders/users are more aware of how to use the software to it's fullest potential.

Review Source: Capterra

Michele from Hidden Valley Elementary Parent Faculty Club (PFC)

Ease-of-use

Value for money

Customer support

Functionality

August 2017

So easy to use, very comprehensive, tracks EVERYTHING!

Pros

It tracks every single aspect of auction. Items donated, who donates, past years they've donated, value. You can assign item to categories (for ease of sorting). I was able to sort items to silent auciton, night of (Gala) online... and it made transitioning form Gala night, to online auction, very smooth. And you can pull from previous years' data (mailing lists etc) which saved a lot of time. Customer support was great too. I emailed a few times as I got familiar with software, and received and email back within AN HOUR or so. Even had someone there when I called one time. It just really is easy to use. Lastly- it's cool that you can run your auction on this, but you can use the software for other school events where you need to track ticket sales, etc. You get use of it for a year-- so why use it for just one event?!

Cons

I wish there was a way to ask people purchasing a 'sign up item' to list the child the sign up belongs to. A place to add in a bit more data-- would save us some owrk. but I will look into it for this year!!

Review Source: Capterra

Lianne from Bancroft Elementary PFC

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Great, Easy to Use Software

Pros

The customer support is beyond compare and there are tutorials for everything. You don't need to be an expert to use it.

Cons

Some clicking back and forth that could be eliminated and it's not always intuitive where to find things.

Review Source: Capterra

Celeste from Classical Christian Academy

Ease-of-use

Value for money

Customer support

Functionality

August 2017

This software was referred to our non-profit for our annual fund-raising auction.

Pros

This software is very user friendly and has great help sites and customer service. Set up is fairly straight forward and if you use it multiple years it allows for migrating data which greatly reduces set up time in consecutive years. We love the self-check in and check out options as it greatly reduces lines at the event. The online auction option is a nice tool and is very easy to navigate. Running credit cards and making transactions is very easy as is returning items and making changes to a transaction. It has been a great addition to our auction experience.

Cons

It has a mail merge option but is hard to customize and prints as one long document. Hard to eliminate duplicates or unwanted merges. The software allows for many reporting options, however, there are not enough customize options so you end up printing multiple reports.

Review Source: Capterra

Displaying 1 - 20 of 156 reviews