SchoolAuction.net

RATING:

4.71

(227)

About SchoolAuction.net

Schoolauction.net is a cloud-based auction management solution for nonprofits, charities, schools, clubs and congregations. Key features include donor management, event management, item listings, ticket management, online auctions, check in and check out at auctions. Schoolauction.net provides users with multiple options for conducting auctions including online bidding, paper bid sheets, live auction and mobile bidding. Users can check in and out of auctions using mobile devices. Users can register themselves online for auctions, purchase tickets and sponsorships and select their meal and seating preferences. The solution provides options for printing bid sheets, catalogs and gift certificates. Schoolauction.net is available in an annual-subscription pricing o...

SchoolAuction.net Pricing

Free trial: 

Available

Free version: 

Not Available

Donor management
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SchoolAuction.net Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 227 reviews

wendy

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2018

User Friendly, Easy for First Time Users, Self-Explanatory

We have used this software for years now. Myself, the last two. It is easy enough to teach the least computer literate person to use.

Pros

It is so comprehensive-- everything from setting up your event, selling tickets, vaulting credit card info to make for a faster checkout, logging all your items... it's all there! And after the event, there is a good system of reports that let you see how well certain items or categories did, which ones earned the most, who your big spenders were-- everything! We liked the software so much that we've also used it for selling tickets to other school events-- you can set up multiple events in the software and just use what parts of it you need for each event. It really is that easy!

Cons

Because so many not for profit organizations use this software, I wish that it could be paid for on a sliding scale; depending on what's it's used for, the people that it may be used for, etc.

Richard

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

SchoolAuction.net Review

We went with SchoolAuction.net because we needed to have an online event to accommodate covid concerns. Our desire was to have the people decide whether they would attend and bid on their phones or bid from home. Unfortunately, we had an outbreak in our organization and had to go totally online. Because of the design of the software, that was a seamless transition. We originally went with SchoolAuction.net as a one time use because of covid. The program convinced us to stick with it regardless of what next year brings.

Pros

This software was obviously designed by someone who has done auctions extensively. Every time I had a specific need, I found that they had already thought of that. Often times, to make a program work for your situation, you need to come up with some workarounds. That was never necessary with SchoolAuction.net. They had already anticipated the need. Support is within an hour at the most. They gave me a phone number to use the night of the auction, but we never needed it. It worked better than expected.

Cons

The ONLY thing that would have made the night easier has to do with proxy bidding. We had some people who don't use email or do anything on the internet. They have always been good supporters, so we wanted to provide them a way to participate. It was easy to print a catalog for them. Proxy bidding was easy to use. What I would like considered is to provide a way to sign them up so an assistant could bid from the catalog for them rather than the proxy method. It's so much easier to see your bids in the catalog. Also with proxy bidding the screen keeps resetting so you have to keep going back into their account. I know an issue is that the credit card companies want a valid email, but these people pay with check anyways so that wouldn't be a problem.

Reasons for choosing SchoolAuction.net

Price was an initial selling feature as they had anticipated the needs during this covid season and put together an introductory package. Another selling feature was the meeting with Roger. It was like he knew every need we had and had designed the software for us. The primary reason for the decision, however, was because it was so obvious that the designer was very familiar with all kinds of auctions and had personal experience with them. Many products include an auction module as part of a software suite. SchoolAuction.net really focuses in on the auction which makes it easier to use and adapt to your needs. I know they have other features, however, and I am looking forward to seeing what other ways we can utilize the software.

Amelia

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

June 2021

Just okay!

It's not a bad platform but the user interface needs some work.

Pros

we used it last year so it made sense to use it again

Cons

The virtual interface doesn't allow for customizations that were crucial to our fundraising success

Response from Northworld

Hi Amelia, Thanks for taking the time to leave this review. We've made a lot of upgrades to our Virtual Live Auction feature in the last year, so we hope you'll give us another chance with your next event. Feel free to email me at vanessa@northworld.com if you'd like a demo of how the Virtual feature works now, or want to learn about other new features we've added to our software, like Text-to-Give or Fundraising Campaigns. We absolutely want to help your organization's events and fundraisers be as successful as possible.

Replied April 2022

Monica

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2019

Clean, Updated Look to Event Software

For our annual fundraising event I decided to try a new software as our planning committee was looking for new ways to manage the event. We specifically loved the self check-in and out capabilities, the ease of entering catalog items and photos, and the ease of emailing guests. Another really nice aspect was the fact that we did not hire a cashiering service because it was easy to train volunteers to input sales at the event.

Pros

The software creates a clean, esthetically pleasing event website. The catalog looks fresh with updated design options compared to other auction softwares. It is pretty user friendly, easy to figure out. I loved the ease of sending out messages to attendees and I also loved the self check-in and self-check out components. There is no reason to hire a cashiering service for the night of the event because training volunteers to enter sales data is super easy. We loved that we could do this ourselves.

Cons

1. There is no way to enter attendees as couples. In other auction software, there are households in which two names can be entered. Each person within the household has a very succinct "profile" and then they are linked. This makes it easy to print name badges with the same bidder numbers etc. In my opinion, SchoolAuction really needs to address this issue. 2. I didn't like the look of the template of the receipts/thank you letter and it was super hard to manipulate to make it look decent. I would like it to look more like a regular letter with the receipt part in the body of the letter. It would be nice to have the ability to have more than one template.

Reasons for choosing SchoolAuction.net

1. Clean, fresh design possibilities; great look to the event website 2. Easy to access and read catalog - very fresh looking and very consistent with photos 3. No need to hire a cashiering service - entering sales is super easy 4. Self check-in and self check-out capabilities 5. Ease of emailing attendees

Reasons for switching to SchoolAuction.net

I was ready to try another software that has a cleaner, more updated look and might be easier to use. Greater Giving has been slow to change their look and is pretty clunky to use. It takes some time to figure things out. The customer support for Greater Giving is fantastic - at under $1K for a year and being able to phone them whenever there's a problem is great value for money. However, a money saver for us was that we did not need to hire a cashiering service for the night of the event because it was easy to train volunteers to enter sales and we later generated reports and receipts ourselves. To be able to manage all aspects of the event ourselves was really great!

Response from SchoolAuction.net

Thanks, Monica! As you get ready for next year, reach out to us to show you how to enter couples/households as attendees - it's a slightly different process than in some other systems.

Replied July 2019

Trish

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

July 2019

Simplified my life tremendously!

My overall experience has been very positive. Everything the software does to make life easier is fantastic. It was created by people who have worked in the trenches of the hellish auction so they totally understand. The rep is also awesome about making himself available to help with event logistics. We've had moments where we were having a hard time figuring out how to transition to a database-run event and [SENSITIVE CONTENT HIDDEN] would spend time on the phone giving us pointers.

Pros

We started using this software in 2017. Before signing on, we used an email marketing program for registrations and did everything else manually. It was a nightmare and the event was always stressful and left me feeling drained. After shopping around I settled on School Auction. I work with an animal rescue, not a school, so the platform I use is called Tofino. Same great product but a different name for non-schools. I love everything the software does for us. It keeps track of registrants and lets you add pre-sale items and different price levels, it assigns bidder numbers and can link bidders together to share one number. It keeps track of auction items, numbers them, lets you bundle them together in lots, creates display signs and bid sheets. It's all online so anyone on your team can access and enter data. A couple features that really made life so much easier are the self check-in and self check-out. Guests can check themselves in, vault a credit card, make all their purchases with their bidder number and then at the end of the night you send them an email with their invoice and they can pay securely on their phone! Not having the end-of-the-event nightmare lines out the door is one of the best things. They also have a series of reports that you can run post-event. Everything is broken down so you can see how much the auction made or how much each item sold for, how much merchandise was sold, how many glasses of wine were purchased, etc.

Cons

The software is set up so people can teach themselves how to use it. All the videos and help articles are great. But, I gotta say, it would be nice to be able to talk to customer service now and then. For the basic package all customer support is done via email. Now that we're in our third year, that's not such a big deal but year #1 was a bit frustrating at times trying to figure things out with back and forth emails. I will say, though, that they answer the emails quickly so you can usually get resolution in a timely manner. Also, on event night they give you a phone number to reach an on-call support person in case any problems arise. So it's a huge relief having that option on hand.

Response from SchoolAuction.net

Thanks, Trish! We appreciate the feedback and the continued opportunity to help you!

Replied July 2019

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