About Certainty Software

Certainty Software is a web-based solution designed to help businesses across various industry verticals, such as agriculture, mining, petrochemicals, construction, energy, manufacturing, retail, transportation, healthcare and more, manage risk assessment and inspection activities across the supply chain. Key features include equipment tracking, subcontractor management, a customer database and compliance management.

Teams using Certainty Software can perform various types of safety audits, ranging from workplace safety instructions to food safety audits in order to ensure OHSAS 18001 and OSHA 1910 compliance. The solution allows users to handle corrective actions and quality assurance across processes as per good manufacturing practices (GMPs)...


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24 Reviews of Certainty Software

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

August 2018

User Profile Picture

Marisa from Staples

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Pricey But Powerful!

Pros

An amazing thing regarding Checkit is its portability, the possibility of bringing it anywhere as it is available in mobile. Photo reports are possible, audit management, defect tracking and other useful features. Checkit allowed our team to create a complete report regarding our products upon arrival until deployment.

Cons

It is somehow pricey but price is justifiable by the fact that it has many features than what is needed in our department.

September 2020

Pedro from Five Star Enterprises

Company Size: 1,001-5,000 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Rely on Check It for all our Quality Data and more...

With the complexity and diversity of product categories and processes, I don't see how we could have been managing this if we had not implemented Check It back in 2018.

Pros

Check It has allowed us to manage in real time a picture of our quality, it has also helped us manage better and more efficiently our QA resources. The notification feature is a huge plus and advantage that informs management when things and getting out of control.

Cons

We do not have any cons of this software, every need for additional filtering of our data and customization has been done by their support team.

Response from Certainty Software

Replied September 2020

Hi Pedro, Thanks for your feedback much appreciated! Hewitt

October 2020

Kendra from Mondelez

Company Size: 201-500 employees

Industry: Food Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2020

Certainty for Safety Tools

Enjoy Certainty as helps with data collection, but working on improvements for how we view and use the data. Wish this was more intuitive.

Pros

The software allows quick and easy data collection. When our users complete their checklists online, there is essentially nothing else to do but to review the data. Love the dashboard graphs as they give you a quick glance of key information. Ability to have graphs created to suit your needs.

Cons

With scanning paper form there are often rejects so data may not be accurately reflected. Cannot create graphs of any type of your own, but need to work with Certainty to create custom reports. Also, the site is sometimes slow and glitchy when trying to produce data.

Response from Certainty Software

Replied October 2020

Hi Kendra, Thanks for your review. Wanted to let you know that you can create all sorts of graphs yourself in the Dashboard. Happy to show you how. Cheers, Hewitt

April 2017

Jason from Vaughn Industries LLC

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Great Value, Great Support

Our construction company has been using Checkit for the last 6 months or so and I am very happy with the product. We utilize the software to record and analysis our company's safety observations and incident investigations. This software solution is much less expensive than others on the market. The support and attention we have received has been fantastic. Our needs were somewhat unique and we were particular on what we needed this software to do; Checkit was able to deliver. We are continually finding new ways to use the software. The admin side does have a slight learning curve, but with a little time or training it is very useful.

Pros

-Economical -Flexibility -Service

Cons

-Checklist builder and some reporting functions take a little getting use to.

Response from R2X

Replied April 2017

Hi Jason, Thank you for your review, much appreciated! I would like to get your thoughts on how we can improve the user experience for the Admin tools. Also, we will be upgrading the Checklist Builder in our next release (May) and will be running a training webinar on the new functionality when released. We will certainly invite you to that. Thanks again, Hewitt

December 2017

Elise from Hugg and Hall Equipment

Company Size: 501-1,000 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Love this program for our behavior based safety observations and pre-use inspections!

We can tweak it to do exactly what we want it to do, whether it is behavior based observations or pre-use inspections. It has really benefited our safety program.

Pros

I love the ease of use for our employees who use the phone app. It is fast, efficient, easy to use and gives our safety team the results we need from those employees out in the field. The support is amazing, and if we can think of fit, they help us create it. (My favorite part, since I think outside the box a lot!)

Cons

There are the VERY RARE glitches, but they are addressed promptly, but I have to admit that most of those glitches occur because we didn't quite think the initial process through.

Response from Certainty Software

Replied December 2017

Hi Elise, Thank you for the great review! So glad it is working well for you and your team! Thanks, Hewitt