ECAT Software

Pros

The app is reliable and easy to use. The app offers the ability to have conditional questions that make complex situations easy to manage when creating a checklist.

Cons

The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.

Pros

Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

Cons

Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)

Quick, easy, flexible tool to help me do my job!

Pros

There are key areas of safety compliance I need to check routinely as I visit an operation. This product allows me to quickly evaluate the level of compliance and communicate my findings. It's easy to use on a mobile device, and we can adjust the audit forms quickly as we identify additional needs, or operational changes. Quick, simple method to document a compliance review.

Cons

We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.

ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system

Pros

ECAT offer a user friendly app that works across mobile platforms. The system is very easy to configure and deploy.

Cons

We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

It gets rid of paperwork and is more efficient.

Pros

It is quick & easy to use. There is alot to choose from in the drop down menus. It is very efficient, it gets rid of the use of paperwork.

Cons

Because we always have new products it needs regular updating. Not really and ecat issue more from our side.

Pros

The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.

Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Pros

The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons

Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

No more completing reports on paper and the archiving of data online was very benefical

Pros

Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service

Cons

Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress

It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.

Pros

Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.

Cons

Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".

A simple to use productive product that provides full auditing trails without the need for paperwork.

Pros

The ease of access for users is brilliant and can be used anywhere within our business.

ECAT support is fantastic and the team is always on hand to help develop more for our business needs.

It's a paperless system with full auditing trail which is important and is leading to some productivity benefits.

Cons

Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

All my heath & safety, hygiene, fire checks and much more in the one place. No more chasing paper and people around the office. Ease of access to my compliance reports and the ability to forward them as needed.

Pros

The Bulk Upload tool is a dream. I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless. The support team really know their stuff and we had a customer success manager assigned to us that really got to know how we work.

Cons

ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.

Pros

Ease of use for the Auditor, easy to explain, easy to set up.

Cons

No search box to quickly search for one site audit. This makes life difficult when quickly trying to look something up.

Compliance control of established processes

Pros

Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results

Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,

Pros

It is very intuitive and simple to use. No real training required for the users. Easy and accurate configuration capabilities. Handles our most complex audits down to our simplest check lists. The support turnaround time is spectacular.

Cons

Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates