ECAT is a cloud-based audit management solution that helps organizations monitor, review and generate reports on safety inspections. Key features include multi-field inspections, offline mode and an inspection scheduler.

ECAT helps businesses across industries conduct inspections for general safety, hygiene, production, equipment, security, build sites and more. Users can view the kind of information that must be gathered, which actions should be taken during inspections, who has been tasked with resolving issues and the escalation process. Users can also schedule inspections by hour, shift, day, week and month.

Users can create dashboards and custom reports that can be saved on local systems when required. Additionally, ECAT offers NFC tag and barcode scanning to help establish proof of presence. The solution also provides alerts and notifications to highlight specific issues.

ECAT is available on a monthly subscription basis after an initial setup cost, and support is available via email and phone.



21 Reviews of ECAT

Overall rating

4.81 / 5 stars

Filters:

Showing 1 - 20 of 21 reviews

January 2019

John from OPW

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Ecat review

Getting up to date detailed survey information on our existing building stock and getting overall estimates to maintain same.

Pros

Ease of use, ability to print costings to excel sheets and being able to view numbers of buildings surveyed.

Cons

Not being able to re enter and update completed tasks.

January 2019

Richard from Noonan

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Noonan ECAT user

One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.

Pros

The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.

Cons

Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.

January 2019

Larry from Office of Public Works

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2019

Ecat Review

Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings.

Pros

Ease of use and not having to be online to complete a survey, only have to be online to submit.

Cons

I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Standard of performance audit tool

Pros

Ease of use
Visibility of reporting
Quick turnaround on amendments

Cons

nothing

January 2019

Katalin from NOONAN

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Ecat usage

I am solving cleaning problems with Ecat. Receiving the audit reports quickly I can solve the issues almost immediately.

Pros

This software is fast and easy to use.
I can control issues with the pie charts which could give us information what area needs to be improved.

Cons

Compare to any other audit software I find Ecat very good I don't have any problem with it.

October 2018

Susan from BIDVEST

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

EXCELLENT EXPERIENCE

Pros

As an Account Manager of a very challenging account we had to set, train and implement up and running a few audit specifications in a very short period of time. Within a week we had all correctly set up and was smoothly running and everyone was experiencing a professional pride of a high quality software on had for delivering even better results.

All the clients from the account requested a direct access in order to brief the ultimate receiver of the services professionally and in real time.

Cons

no issues detected overall through the whole process

October 2018

Pauline from Beaumont Hospital

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Testimonial

Beaumont Hospital have been using Ecat since 2013 Since commencment using the platform created by Ecat for the Hygiene Services within Beaumont the developers have created a bespoke auditing system to suit the requirements of the end users.

Pros

The layout and format is very user friendly and provides not only written documented evidence but also picture evidence that identifies appropriate and inappropriate performance that is used for training purposes within the hospital for key stakeholders ie Nursing , Health Care Assistants and cleaning staff.

Cons

There is nothing to dislike about the software.

September 2017

Ryan from Penske Logistics

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

The customer support team rivals no other. Always quick to help and answer questions.

Pros

The app is reliable and easy to use. The app offers the ability to have conditional questions that make complex situations easy to manage when creating a checklist.

Cons

The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.

September 2017

Tim from Penske Logistics

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

The software and the team are both excellent.

Pros

Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

Cons

Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)

September 2017

Greg from Penske Logistics

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Very good experience with ECAT for safety auditing of operations.

Quick, easy, flexible tool to help me do my job!

Pros

There are key areas of safety compliance I need to check routinely as I visit an operation. This product allows me to quickly evaluate the level of compliance and communicate my findings. It's easy to use on a mobile device, and we can adjust the audit forms quickly as we identify additional needs, or operational changes. Quick, simple method to document a compliance review.

Cons

We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.

September 2017

Chris from Sodexo

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

A great team to deal with offering an excellent product.

ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system

Pros

ECAT offer a user friendly app that works across mobile platforms. The system is very easy to configure and deploy.

Cons

We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

September 2017

Aoife from Largo Foods

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

I conduct daily quality wall & GMP audits daily/weekly.

It gets rid of paperwork and is more efficient.

Pros

It is quick & easy to use. There is alot to choose from in the drop down menus. It is very efficient, it gets rid of the use of paperwork.

Cons

Because we always have new products it needs regular updating. Not really and ecat issue more from our side.

September 2017

Matthew from Penske Truck Leasing

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Great support and end user capabilities

Pros

The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.

September 2017

Vicky from Sodexo

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Uncomplicated, convenient and delivers results!

Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Pros

The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons

Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

September 2017

David from Tesco

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Very personable product with a user friendly functionality

No more completing reports on paper and the archiving of data online was very benefical

Pros

Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service

Cons

Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress

September 2017

Ian from Sodexo

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Excellent set up and operational support from all of the team

It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.

Pros

Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.

Cons

Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".

September 2017

Stuart from DHL Supply Chain

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

A fantastic tool that is easy to access and use. Support from the ECAT team when required fantastic

A simple to use productive product that provides full auditing trails without the need for paperwork.

Pros

The ease of access for users is brilliant and can be used anywhere within our business.

ECAT support is fantastic and the team is always on hand to help develop more for our business needs.

It's a paperless system with full auditing trail which is important and is leading to some productivity benefits.

Cons

Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

September 2017

Ronan from REGAN MCENTEE & PARTNERS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

All software should work as well as this!

All my heath & safety, hygiene, fire checks and much more in the one place. No more chasing paper and people around the office. Ease of access to my compliance reports and the ability to forward them as needed.

Pros

The Bulk Upload tool is a dream. I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless. The support team really know their stuff and we had a customer success manager assigned to us that really got to know how we work.

Cons

ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.

September 2017

Karen from Derrycourt Cleaning Specialists

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

Ecat is an easy to use piece of software perfect for completing audits on external sites.

Pros

Ease of use for the Auditor, easy to explain, easy to set up.

Cons

No search box to quickly search for one site audit. This makes life difficult when quickly trying to look something up.

September 2017

Vic from Penske Truck Leasing

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Fantastic support and a great product!

Compliance control of established processes

Pros

Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results