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ECAT software

14 reviews(5.0/5)
14 reviews(5.0/5)

ECAT is a cloud-based audit management solution that helps organizations monitor, review and generate reports on safety inspections. Key features include multi-field inspections, offline mode and an inspection scheduler.

ECAT helps businesses across industries conduct inspections for general safety, hygiene, production, equipment, security, build sites and more. Users can view the kind of information that must be gathered, which actions should be taken during inspections, who has been tasked with resolving issues and the escalation process. Users can also schedule inspections by hour, shift, day, week and month.

Users can create dashboards and custom reports that can be saved on local systems when required. Additionally, ECAT offers NFC tag and barcode scanning to help establish proof of presence. The solution also provides alerts and notifications to highlight specific issues.

ECAT is available on a monthly subscription basis after an initial setup cost, and support is available via email and phone.

Supported Operating System(s):
Web browser (OS agnostic)

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14 Reviews of ECAT

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  • Ryan from Penske Logistics

    Number of employees: 5,001-10,000 employees

    September 2017

    The customer support team rivals no other. Always quick to help and answer questions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The app is reliable and easy to use. The app offers the ability to have conditional questions that make complex situations easy to manage when creating a checklist.

    Cons

    The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Tim from Penske Logistics

    Number of employees: 10,000+ employees

    September 2017

    The software and the team are both excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

    Cons

    Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Greg from Penske Logistics

    Number of employees: 10,000+ employees

    September 2017

    Very good experience with ECAT for safety auditing of operations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick, easy, flexible tool to help me do my job!

    Pros

    There are key areas of safety compliance I need to check routinely as I visit an operation. This product allows me to quickly evaluate the level of compliance and communicate my findings. It's easy to use on a mobile device, and we can adjust the audit forms quickly as we identify additional needs, or operational changes. Quick, simple method to document a compliance review.

    Cons

    We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Chris from Sodexo

    Number of employees: 10,000+ employees

    September 2017

    A great team to deal with offering an excellent product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system

    Pros

    ECAT offer a user friendly app that works across mobile platforms. The system is very easy to configure and deploy.

    Cons

    We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Aoife from Largo Foods

    Number of employees: 501-1,000 employees

    September 2017

    I conduct daily quality wall & GMP audits daily/weekly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It gets rid of paperwork and is more efficient.

    Pros

    It is quick & easy to use. There is alot to choose from in the drop down menus. It is very efficient, it gets rid of the use of paperwork.

    Cons

    Because we always have new products it needs regular updating. Not really and ecat issue more from our side.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Matthew from Penske Truck Leasing

    September 2017

    Great support and end user capabilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Vicky from Sodexo

    Number of employees: 10,000+ employees

    September 2017

    Uncomplicated, convenient and delivers results!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

    Pros

    The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

    Cons

    Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • David from Tesco

    Number of employees: 5,001-10,000 employees

    September 2017

    Very personable product with a user friendly functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    No more completing reports on paper and the archiving of data online was very benefical

    Pros

    Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service

    Cons

    Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Ian from Sodexo

    Number of employees: 5,001-10,000 employees

    September 2017

    Excellent set up and operational support from all of the team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.

    Pros

    Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.

    Cons

    Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Stuart from DHL Supply Chain

    Number of employees: 501-1,000 employees

    September 2017

    A fantastic tool that is easy to access and use. Support from the ECAT team when required fantastic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A simple to use productive product that provides full auditing trails without the need for paperwork.

    Pros

    The ease of access for users is brilliant and can be used anywhere within our business.

    ECAT support is fantastic and the team is always on hand to help develop more for our business needs.

    It's a paperless system with full auditing trail which is important and is leading to some productivity benefits.

    Cons

    Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Ronan from REGAN MCENTEE & PARTNERS

    Number of employees: 11-50 employees

    September 2017

    All software should work as well as this!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All my heath & safety, hygiene, fire checks and much more in the one place. No more chasing paper and people around the office. Ease of access to my compliance reports and the ability to forward them as needed.

    Pros

    The Bulk Upload tool is a dream. I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless. The support team really know their stuff and we had a customer success manager assigned to us that really got to know how we work.

    Cons

    ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Karen from Derrycourt Cleaning Specialists

    Number of employees: 1,001-5,000 employees

    September 2017

    Ecat is an easy to use piece of software perfect for completing audits on external sites.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use for the Auditor, easy to explain, easy to set up.

    Cons

    No search box to quickly search for one site audit. This makes life difficult when quickly trying to look something up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Vic from Penske Truck Leasing

    Number of employees: 5,001-10,000 employees

    September 2017

    Fantastic support and a great product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Compliance control of established processes

    Pros

    Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Patrick from Sheen Lane Developments

    Number of employees: 51-200 employees

    September 2017

    Fast, effective and to the point. The ECAT team understood what we needed and delivered in days

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,

    Pros

    It is very intuitive and simple to use. No real training required for the users. Easy and accurate configuration capabilities. Handles our most complex audits down to our simplest check lists. The support turnaround time is spectacular.

    Cons

    Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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