All EHS Hero Reviews
1-15 of 15 Reviews
Sort by
Lara
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
User-Friendly Software, Helpful Staff
We have been working with BasicSafe since 2014. We have enjoyed seeing them expand over time and increase their capabilities. We love growing with BasicSafe and are looking forward to continued success in the future. The staff has been a pleasure to work with!
PROSThe software has been tailored to meet the needs of customers and is easy to use. BasicSafe is well-known for their service and support, making this a wonderful company to work with all around!
CONSWe currently don't have any issues in this area!
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Andrea
Machinery, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
EHS - Not the Hero for our Safety needs
Overall what features I really needed for our safety program are not here. Sure its inexpensive but one reason we chose this was our old system was outdated VHS tapes from the same company. Right after we purchased there is a new option called Basic Safe which you should not have to pay extra for; should be all inclusive.
PROSIt was inexpensive. It has a place to store and research what pages you can use to start building a safety manual; if needed. It does have the tool box talk pages and you can get assistance from other safety experts regarding questions about OSHA laws. They will give you the link to the citation.
CONSThe training aspect. The videos were cumbersome to look up. Then once bookmarked you cant just download onto your own computer for a quick and dirty way to keep training straight. There are also too many options on the training subjects. If I am looking for lock out tag out then just give me one option per say - not three. A lot of the content on here can be found when you join NSC.
Reason for choosing EHS Hero
The price at the time. We needed to get something as what we had was outdated.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Victor
Industrial Automation, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed November 2021
EHS hero vs Safety BLR
Terrible compared to SAFETY BLR. I used to have an employee newsletter that I can customize and now that feature is gone with the money we paid. I thought we paid for the same service I had with Safety BLR. Now I pay the same price with fewer features.
PROSNone, when being a user of SAFETY BLR for years and compare to EHS HERO.
CONSSAFETY BLR was easier to navigate much clearer for finding things. This EHS HERO is terrible and it takes longer to download material.
Reason for choosing EHS Hero
I have been a user of SAFETY BLR for many years and enjoy the service. I got in EHS hero because SAFETY BLR was converted to this EHS hero, and I was told it was the same thing and better, but this is not true it is terrible compared to Safety BLR.
Vendor Response
Hi Victor, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us, so we can set up a time to connect.
Replied January 2022
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
basicsafe rocks, easy to use and intuitive .
organizational excellence. I know it sounds like a sales pitch but it did work as sold.
PROSI used basicsafe on a daily basis for six years. The format is easy to use and enabled my company to totally eliminate all hardcopy procedure manuals, sds sheets and forms. Nice huh. Our five location remote facilities staff was able to bring up the most current procedures, regulations and forms. Training was easy for all from office to floor. If they have a smart phone they will be able to use this software. Bonus- AIB , USDA and customers all appreciated the ease of finding documents too. We expanded it into using for audits, work orders and corrective actions. Quality product.
CONSNeeds better ability to bring large photos into it. We were doing visual workplace and large photos were tough.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Tanya
Paper & Forest Products, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
I tell every safety professional about BasicSafe! This software has made our safety program better!
Time saver! All safety items in nice and neat bundles.
PROSIt's easy to use; even for folks who haven't used computers much. I like the follow up training for each tool, great way to remind folks of the features in each tool when they might have forgotten.
CONSDuring a search in the incident tool, once you've clicked into an incident and you try to go back to the search screen/info on that screen, it disappears. You have to re-enter the search. It would be nice to have it retain the search in order to go back/forth easier.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Jennifer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Great product, great company.
Easy to use and easy to train others. The audit tool, action tool, and incident tool are very user friendly.
CONSCannot load multiple images to a specific sequence in the lockout tool. I would like the ability to upload multiple action plans at once.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Kimberly
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
We've used BasicSafe LOTO module for a couple of years and we find it easy to use.
Easy for operators to find the LOTO checklists.
PROSIn the LOTO Module, the ability to add photos to the LOTO checklist. The ability to search for equipment names in the LOTO module makes it much easier for our operators to find the checklists.
CONSWe can't upload our current checklists into the system, we have to start from scratch, but that's more because of our current checklist system rather than an issue with BasicSafe.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Bruce
Plastics, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
My Silent Partner
EHS Hero has more benefits than I take advantage of. I hope to spend more time using it in the future.
PROSThe environmental updates and safety training resources are great.
CONSI have no complaints about EHS Hero. I have contacted customer support several times and always received great service.
Vendor Response
Hi Bruce, Thanks so much for taking the time to leave a review. We are so happy you've had a positive experience using our resources and customer support. Best, The EHS Hero Team
Replied August 2023
Michelle
Medical Devices, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Training Management
All training needs.
PROSAll I need to train my employees. I don't have to search everywhere else to train it's there for me with such a great general industry library.
CONSYou don't get the whole system where I can only get so much approved I know BLR offers more that I am unable to take advantage of.
Reason for choosing EHS Hero
I had watch EHS Hero for several years waiting to switch.
Reasons for switching to EHS Hero
JJ Keller is more DOT based and did not fill the need for general industry
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Cari
Hospitality, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Product
Easy to use and find information. Federal and state specific information. Customizable forms.
CONSTraining options for users and setting up users.
Vendor Response
Hi Cari, We're so happy you enjoy using the Chart Builder and the available training materials.
Replied September 2022
Kimberly
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Truly a one stop Safety Management Program
"There were two key factors why Amalgamated Sugar chose BasicSafe, the service and support which has been and continues to be outstanding and their excellent products which are continually improved."
CONSCurrently not able to use the audit tool when internet is not available. Offline capabilities for rural site audits would allow us to complete the entries on site.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Jose
Design, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Buena
Muy buena experiencia de manejo, funcionalidad,ahorro de tiempo y optima
PROSSu funcionalidad y optimización son buenas con funciones muy optimas
CONSNo tengo ninguna objeción con este producto
Vendor Response
Hi Jose, Thanks so much for your feedback. Glad we can provide functional and timesaving resources for you.
Replied December 2022
Cindy
Textiles, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Teams need EHS Hero
The training and policy documents save me a lot of time. By using these resources I do not have to write all the information myself.
PROSThe pre-written safety policies and training documents are very valuable to me as I am a one-person team.
CONSThere are many of the resources in Spanish but would like to see more of the training and policy resources in Spanish.
Vendor Response
Hi Cindy, We appreciate your feedback. Glad we can provide timesaving resources for you and we are always working to expand our library of Spanish resources.
Replied September 2022
Tanya
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
BasicSafe in Wood Products
I've had BasicSafe at two companies I've worked at. BasicSafe is easy to use and gives us a good place for all our safety information. If I ever have a question, BasicSafe is there to answer it very quickly. I'd recommend this company, especially if it's your company's first step in organizing your safety information.
PROSEase of use, good graphics, good customer support
CONSSome of the tools need a bit of tweaking at times
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022
Mark
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
BASICSAFE is a tool like none other I have seen before.
We use BASICSAFE in all of our facilities. The notifications and features built into the system remove many of the complications associated with my job. I would recommend BASICSAFE to anyone.
Vendor Response
Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero.
Replied January 2022