All Qualcy QMS Reviews
1-17 of 17 Reviews
Sort by
Kelly
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Best program out there
I am converting a completely paper based system for all internal and externals labs within my organization. This program will become a one-stop shop for all the compliance needs on these labs and will make everything effortless in creating and tracking records for all aspects of Quality.
PROSThe software is very intuitive. It is set up in the same fashion as a paper based system making the logic of the program very easy to follow.
CONSThe document management section of the software takes a long time to set up and get established. The outcome is very much worth the effort.
Reason for choosing Qualcy QMS
The Qualcy program offered functionality for all aspects in a quality management system not just a document control feature. This program offered ease or use along with the functionality. Most Quality programs are very utilitarian and with Qualcy you get style along with the utilitarian nature of Quality management.
Vendor Response
Hi Kelly, Thanks for the favorable review. We are happy to know that we are able to meet your QMS and regulatory requirements.
Replied September 2020
Maraea
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Excellent product and Excellent support team
Sanjay was a huge help in getting us setup and modifying the modules to fit our organization. It is very easy to maintain once you get all your modules set up.
PROSSupport for this product to implement and do system changes to fit our organization was amazing. Weekly zoom calls helped a lot. Made implementing and maintain the system very easy.
CONSWith Document Management would have preferred the approval process be done with this instead of having to do a CCR.
Reason for choosing Qualcy QMS
Was selected by our previous Quality Manager, mainly done because we have Numerous Labs across the country that we helped set up and had them utilizing all our SOPs
Vendor Response
Hi Maraea, We appreciated your feedback. We have been continuously improving our product platform to exceed the expectation of our customers. In the recent release(2022-q1) we have rolled out the direct approval of documents in additions to the previous option through CR(change request work flow). Hope this will meet your needs. Thanks Qualcy Support Team
Replied April 2022
Carl
Medical Devices, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Qualcy eQMS
The software was easy to set up, easy to use, and the support is readily available when needed. We are working through a few issues, but no deal breakers and I would recommend this software to other medical device companies as long as the risk management is updated for compliance.
PROSDocument Control is easy to implement and easy to use. Very intuitive with a Draft Cabinet, Release Cabinet, Change Control etc.
CONSWe are working on the Risk Management to comply with 14971. Also templates took a little longer to learn and implement for requirements. More templates also need to be added for forms.
Vendor Response
Hello Carl, Thanks for your feedback. We have been working on continuously improving our solutions for compliance with latest changes in the regulations and standards. We have implemented the changes in the recent release (Q4.2022) to comply with ISO14971:2019. Hope that has resolved the issues and enabled the compliance requirements.
Replied January 2023
Jeffrey
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Robust Part 11 compliance
Robust compliance features for part11 compliance. Easy to use. Very good technical support.
PROSThe built-in E-Signature and Part11 compliance are very strong. Very easy to access the audit trails and change histories. This Qualcy CAL/PM Software is user friendly. The navigation is simple and intuitive. The technical support is top notch with strong knowledge base in Bio-Pharma areas. They provided the complete validation package that including IQ, OQ reports. The Qualcy support team helped us complete our PQ requirements, and helped us migrate the legacy data into the new application.
CONSInitially the application set-ups and user registrations were challenging. It took us some time to learn the administrative features. The customer support was always available, ready to help.
Mark
Biotechnology, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Qualcy eQMS software
Qualcy EQMS has been help managing the day-to-day QMS functions. Saves lot of time. Has helped us reduce the errors.
PROSQualcy eQMS is easy to use with intuitive pages and builtin templates. Easy to search the records from the home page of the each modules. Also export option to Excel makes it life much simpler. Handling the audits have been much easier. The closed records are always in compliance status. No more stress out to find the records or show the records during the audits.
CONSInitial implementation took longer than what we had expected. It was worth the effort. Qualcy Support team helped us move our existing data and documents to the new system. Qualcy provided full validation report for the software, this alone saved us months of efforts.
Hari
Pharmaceuticals, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
QMS Review
Qualcy eQMS modules are easy to use and intuitive in terms of the workflows and accessibility for the documents and records. The options for electronic signatures and advanced reminders have helped a lot. Overall, it has made our lives easier.
PROSQualcy eQMS is a cloud based solution with pick and choose options from multiple modules. The software provides lot more value than we could have developed inhouse solution. The software includes lot of flexibility and configuration options, that we used to customize the solution to meet our requirements. The software was provided to us with full validation reports out of the box. The support team has accepted and rolled out many of our suggestions for improvements.
CONSOverall, it has made our lives easier, it took little longer than expected to get started with system. It took us some time to understand the role permissions and access controls for the users.
Vendor Response
Hello Hari, Thanks for sharing your experience with Qualcy eQMS software. Looking forward to working with your team for years to come.
Replied February 2022
Antony
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Calibration PM software that best meets ours needs
Overall smooth on-boarding and transition. Training was very effective and helpful.
PROSThe Qualcy software is flexible and configurable. The supplier of this software provided IQ, OQ validation reports which saved us a lot of time. The software complies with 21 CFR Part11 requirements. It has been very helpful for audits and compliance requirements. The software also provides option for managing PM and OOT records. This makes it easy to manage our equipment and our audit needs. Overall, satisfied with the product and account manager's support.
CONSIt was somewhat expensive compared to other products we looked at. After using the software for over a year, I think the software has paid back it's worth.
Margie
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Very helpful, simple and easy to use
We had lot of existing equipment data that was migrated using an Excel upload option. It was very helpful. No manual data entry was required. It saved us lot of headache. This system is simple and easy to use. It is very easy to find the information when needed. It has been very helpful to manage the CAL, PM, OOT records for equipments that we use in the labs and manufacturing area. The reporting functionality provides quick view of the metrics for coming due records and overdue records. The reminders and notifications have been very helpful.
CONSSo far it has been very helpful. Not seen any issues. The system has lot of functionalities. We are planning to use the bar code labeling and scanning options.
Samuel
Medical Devices, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Flexible and user friendly
Overall very satisfied. It is a good program.
PROSThe Qualcy CAL/PM application is highly flexible. It was easy for us to change the labels, which made the user happy, as they could use the same wordings and terminologies for internal communications. Also, the application provides option for adding additional Approvers to the records on as needed besides the minimum required approval. Also provides attachment options to attach the external certificates and documents. The workflow is simple and easy. Very nice documentation for compliance purpose.
CONSExpensive compared to other options we looked at. The cost included validation package, training support and data migration. I think it is well worth it.
Vendor Response
Thanks for the positive feedback.
Replied August 2018
Josh
Biotechnology, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Very Happy User
Their team is fully compliant with 21 CFR part 11, complete with thorough audit trails and signature capabilities. The workflow management is intuitive and efficient, accompanied by robust document management functionalities. The customer support and training were outstanding, enhancing the overall positive experience.
CONSNothing, I am looking forward to a potential customer portal in the future, but so far everything is great!
Reason for choosing Qualcy QMS
Their consulting services were very valuable for us, the customer service and the pricing was the best value for all they offer.
Jacob
Biotechnology, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Outstanding Quality management system
Easy to integrate and use on day one rolling it out
CONSNot sure there is anything that I can think of I didn’t like about it.
Jeff
Medical Devices, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Excellent Software
Qualcy has made our calibration process smooth, stream-lined, and professional. Their software is designed to meet ISO standards, which we must follow in order to meet the demands of our clients--the top research institutes, hospitals, and biotechs across Southern California.
PROSIntuitive Layout, Customizable Features, Dependable Customer Support
CONSNothing, it has exceeded my expectations
Vendor Response
Jeff, Thanks for the valuable feedback. We are always trying to exceed our customer's expectations.
Replied September 2020
Amy
Pharmaceuticals, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Simple and easy to use Calibration management solution
Very easy to use software for asset tracking and calibration management. Good compliance features for audit trails and Part 11 compliance.
PROSIt was easy to set up the system. It is easy to use with nice and clean user interface. The auto schedules for both calibration and PM have been very helpful. The reminders come to outlook inbox, makes it easy to track when something is coming due. The support from Qualcy team was great. We got the complete validation packet. The training support was very good. Qualcy support people are friendly and nice to work with.
CONSThe options for preventative maintenance can be improved. The attachment option for checklists are there. Built in templates would be helpful. We use lot of spare parts, tracking options for spare parts would also be helpful.
Jennifer
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Software and Support
Qualcy provides a great platform for our start up company to build our Quality System in a step by step, easy to use format. The support for implementation was timely and thorough.
CONSNone.
Vendor Response
Hi Jennifer, Thanks for the feedback. It has been a nice experience working with you and your team.
Replied February 2022
Damek
Medical Devices, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
high powered and customizable eQMS for a very reasonable price
so far i am impressed with the product's value. it allows our company to move quickly without being out of control.
PROSQualcy has a lot of customization options to make it fit your needs. the support team is also very responsive, allowing for fast deployment of new modules within your eQMS.
CONSthere is a distinct lack of a help menu. the team can support your needs well, but there should be a way to get quick answers on basic mechanics.
Jonson
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
It was easy and quick to get started. We had full guidance and support of SMEs which made it smooth
It was easy to setup and intuitive to use. Support and guidance was available immediately. Lots of features and customization to suit our needs.
CONSIt seems to be in the industry for a long time. This inherently means it looks a bit outdated. Recently released version looks much more current and up to date.
Samuel
Transportation/Trucking/Railroad, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
A Game-Changer for Quality Management
Qualcy QMS has transformed the way we manage quality within our organization. The system's powerful features, such as document control and equipment management have enabled us to centralize our quality processes and eliminate the cumbersome manual methods we were using before.
PROSOne of the standout aspects of Qualcy QMS is its superior customer support. The support team went above and beyond to ensure that we had a successful implementation. They were responsive, knowledgeable, and genuinely dedicated to addressing our inquiries. What truly impressed me was their willingness to tailor their assistance according to our unique needs.
CONSCons: None observed so far.