Just a great company to do business with.

The software was very east to use and navigate.

We had four users use the program and no one had any issues with the software.

It has been a pleasure working with the team at ARSloaner! They were always quick to answer questions and follow up. I can't recommend them enough!

It's user-friendly and simple to use. The software has everything you need to accurately track your vehicles and is customizable for your specific needs. I loved that we are able to assign specific vehicles to certain advisors!

I wish there was a way to scan in driver's license and insurance information since GM requires copies for their records.

We have saved so much time using this system. Often times, I will have multiple rentals going out at the same time. It's so much easier to just enter the info into the system the day before and when the customer comes in for their appointment all you have to do is choose the date, the system puts in time, etc. Since I've already input the customer info, at that point all I have to do is print it out and they are on their way. It also allows us to keep track of how many times customers are needing rentals. This is beneficial because you don't have to manually go back thru the records.

I like that you can enter customer info as you receive it, go back and edit to add more if need be. You don't get locked out or have to start over. I also like that once it's entered into the system its there & you don't have to re-enter anything. I love that it keeps track of dates for you such as expired license, expired insurance, if someone under 21 is trying to get a rental, as well as how long other vehicles have already been out. The system simply won't let you go forward until these items are addressed. You can reserve rentals early or when customers come in. You can research history of a rental and/or customer as needed. I like that you can customize the note section as to whatever you need specifically. I like that I can generate an invoice from this system and it has all the accurate info already in - less chance of error. This is helpful for insurance paid rentals, etc. Rep is amazing with her understanding and support in learning the system. She's helpful and efficient and is quick to respond which saves lots of time in a work day. It has saved us a lot of time trying to get customers checked in, get them their rental, and back out the door quickly and easily. In this business time is money and the more efficient something can become, the better.

I don't care for the number of steps you have to go thru to put a vehicle in the GROUNDED section, however, that may just be because I don't use it often and forget it.

Love the fact ARS is very easy to use.

Easy to use. Love the layout of the software

Wish system can sync with vehicle and show fuel level.

I have been using loaner vehicle software for multiple vehicle manufacturers over the past ten+ years. I was blown away by what this software offers! They meet all manufacturer, state and insurance regulations/guidelines for loaner/rental contracts. The software is very easy to use and gives you the essentials to manage a loaner fleet. Any time I needed to make a change or customize a field, they get it done same day! I love how they can customize the product for your fleet and so quickly. Finally, the price you CANNOT beat. I have shopped through most, if not all the loaner systems on the market and you will not find a better product for the price! Highly recommend!

Open source, user friendly, great pricing

ARS has been there every step of the way. From training to changing the branding. When we wanted a line concerning toll charges they implemented the change within a day.

ARS is not only user friendly, it's a great marketing tool for our shop. Even with a smaller fleet of loaner vehicles, the entire process and forms are professional and branded.

I would like to see a link that is shareable for customers to input their data i.e driver's lic. info, insurance info, signature. Right now we use our own site to collect this data.

Everyone finds it very helpful. We know at all times who has what vehicle, and how many days it has been out. We also able to set limits on how many miles they can accumulate.

How easy it is to use. We can keep track of our loaner vehicles on a daily basis. We can remove it from service when needed for repairs.

There is nothing I dislike about this product

Fully functional and easy to use, we use it for 4 of our dealerships and we have been completely satisfied and will recommend to others.

User friendly

Cant edit the rental agreement

Very good

Have been using this software at 5 of our stores for years. Would highly recommend this to anybody who works with rental cars.

Have none about this software would highly recommend it

Great experience.

For the price, I would recommend this system to anyone that has a fleet of loaner or rental vehicles.

It needs the ability to add before and after photos.

Overall, our experience has been fantastic. They are eager to innovate and improve their product. The customer service is wonderful!

The ease of use of this software is great. It shows you the right information and at the right time.

We don't have anything negative to say about this software.

We were able to finally consolidate and track all of our loaner cars with ease.

Ease of use and integration with our DMS

Can't think of anything. The software is very comprehensive.

Easy to use and the whole dealership can see what loaners we have. Advisors love how fast they can get customer set up. Salesman can access loaners to see when they will be coming out of service.

easy easy easy

none

I found the site thru a Google search a few months back and I am very happy they contacted me back asap and set up up within 2 days and I was up and running. I would recommend this program to any size rental car company or used car dealer that has loaner cars.

Everything about software is great to keep track of all my vehicles and the money I have coming in and the balances as well as maintenance for my cars as well. Very simple to use and does a lot it is very cost effective to have this software.

Haven't found any yet

We value the professionalism and that it is comprehensive and extremely easy to understand and maneuver all though the program. We do not need allot of Customer Support due to ease of the program However we really appreciate the wonderful and patient customer support we receive each and every time Would recommend this program with out fail

It is so easy to use

I have not found any yet - will have to get back with you :o)

I have used many rental car systems. I personally used to work for a major rental car company. This system is so easy and user friendly. I was able to train my employees to use the system in less than 10 minutes. Everyone here loves the system from my cashiers to the Business Manager! The other great thing about ARS is that any question or request is just a phone call away!

Easy to use. Extremely customizable.

None whatsoever!

Setting up the system was a really great experience. Laura was really easy to work with. She assisted me with all of my needs and questions. The interface of the software and the website are really well done and I enjoy using it.

The fluidity and smooth style that the software promotes and shows.

Nothing really that i can say is a con.

SYSTEM IS VERY USER FRIENDLY AND EASY TO WORK WITH. REPORTS ARE EASY TO READ AND UPDATE. ITS FAST , NEVER CRASHES, AND THE OPTIONS ARE GREAT

I enjoy using the rental ARS compared to our old system, paper and pen. I'm able to mark how many days the rental will be out. Then I can rent the vehicle again without over lapping the days. It's very visual on a grid plus it's color coded so it makes very easy to see if the vehicle is open, waiting to be rented, or rented.

Prior to auto rental systems we were using an excel spreadsheet to attempt to maintain our rental fleet, it was a near impossible task. For the low cost and ease of use, it was a no brainer to install their system. It has made us more productive and proactive with our dealer rental vehicles.

Easy to us , website base for multiple users and can be customized. Rentals are easily tracked and flagged for maintenance. The system also retains customers names adresses phone numbers and insurance.

Gordon Chevrolet has been very happy with Auto Rental Systems. The program does everything that we need it to do and is very easy to use. It is also very reasonable in price.

we are easily able to track our rentals all in one place.one look lets us see who has thevehicle plate numbers mileage age, etc thanks auto rental system

Andrea Payne has been a great help in the set up process, Awesome job and would highly recommend to everyone.

EVERYTHING

Great software with excellent support team. Easily configurable to meet your individual needs. Thanks!!!!!