All Eggplant Test Reviews
1-18 of 18 Reviews
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Jay
Computer Software, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great UI Automation Tool
I used egg plant to automate some of our test cases for patient monitors that was not possible otherwise with other automation tools. Eggplant is a great tool if you have to do UI automation. But i would recommend to evaluate alternate tools as well since there are many tools available in the market today.
PROSEggplant is great. It is so easy to learn and use. Scripting syntax is easy to understand and master. Can be used for UI automation at multiple platforms making the tool very extensible . The test platform is robust and the support is great if you need help.
CONSIts very easy to learn and create simple scripts in no time, but it requires some training and study to do complex scripting to achieve automation goals. Very rarely it might happen that the tool reports false positive since tool works based on OCR engine, Have not happened to me yet but i don't trust OCR engines a lot.
Jeffrey
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Eggplant: Feature-packed Automation
We are reducing the amount of testing time spent on Epic integrated testing.
PROS1. Support - If I have a question, I can ask via email and have an answer within 24 hrs. 2. Feature-rich - Eggplant is not just automation...it's also automation management. 3. Simple - Eggplant is very simple to learn, yet incredibly powerful.
CONS1. Complicated installation - I understand why RFD/VNC is required, but I wonder if there isn't a more secure method of connecting to SUT's. 2. I don't have enough time to do everything I want to with Eggplant!
Reason for choosing Eggplant Test
Eggplant was the only solution that had a proven track record with automating Epic.
James
Telecommunications, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Opinions from a Developer acting as QA
Overall, I am very pleased with the software and it has helped us to catch some bugs that would have went into production without it. Many of my complaints with it have to do with Eggplant not being a part of my main work and would be ironed out if I was given more time to give it a gold plating.
PROSI liked that it allowed for direct screen capture of the SUT and gave us a way to emulate user interaction on multiple platforms with minimal code change required for each device type. But on top of all of that ease of capture, still had a robust scripting language in SenseTalk to allow us to make custom reusable code to really maximize the value.
CONSThe reporting in Eggplant Manager leaves a lot to be desired. I have tried a few times to create a report that will give me the failure/success ratio of my tests but am not able to figure out exactly how to do that without downloading the data and writing something on my own.
Reason for choosing Eggplant Test
Test RTC wouldn't have been testing the right thing for us and the [SENSITIVE CONTENT HIDDEN] recommended against us purchasing it.
Koustav
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great Tool to monitor Websites and Applications
Overall I am very happy as an end user. Must recommended.
PROSFirstly it's the ease of use. The UI is very user friendly and I have not faced any issues with the UI and using it's features. Secondly the features available in this product - it's truly great that one can get most of the required information related to their website/application health and its different reports are designed in such a way that will give you all the required inputs you need. The newly added feature which attach screenshot along with alert emails are of great help too! Lastly the support - one of the most helpful and responsive support teams I have ever come across! Their promptness and timely resolution is something I would always appreciate.
CONSNothing much in cons. However after upgrade to v10c, we are not able to configure the monitors and steps as now those are controlled (click etc.) through scripts managed by Eggplant support. So, now the dependency has increased on Eggplant support team .
Kyoung Rock
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Almost perfect on MacOS, a little flaws on Windows
If it was not the ML-DL research level requirement, I could automate anything. It was much faster and more elaborate than me, a very experienced tester. The more I try to use it, the more applications I can have and the variety of techniques I can use. The downside is that the limits of my imagination are immediately visible. So that I had to learn more testing skills and domain-specifics.
PROSEasy to use. But in fact, it's not easy for non-English people. For example,
1) It works much better on macOS than on Windows. Perhaps this is due to the completeness of the OS itself. However, the inconvenience caused by the lack of completeness of Windows can give the new user an experience that the products are not good. 2) I know the VNC-protocol is the heart of Eggplant Functional. But I look forward to providing faster, more up-to-date connectivity technology.
Sam
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Without doubt the best automation software around!!
We could be here all day! Its excellent and I would and have not hesitated to recommend it to colleagues and employees at other companies. The support and information online is first class, the staff are friendly, approachable and accommodating and do not hesitate to set up calls if additional support is required.
PROSWe used Eggplant Functional and DAI to implement an automation framework for a number of different systems, after initially using a C# based Selenium framework. By making the move to Eggplant we slashed our delivery times and provided a more reliable, robust automated solution. What could have taken us 3 - 4 weeks to achieve in Selenium, took us 1 - 2 days in Eggplant.
CONSIt's very hard to find something. Occasionally we do have weird connection errors BUT these have always been resolved rapidly by the Eggplant Support team which is also absolutely fantastic.
Austin
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Austin's Review of Eggplant Software
I am impressed at how quick it is to get started with Eggplant Software.
PROSI have used other automation scripting tools before but what I found set Eggplant out far away from those other tools is the ease of script creation and DAI modeling. I can see how modeling an application and the bug hunting in DAI can lead to better testing and more bugs being found. I have heard from peers that test frameworks that randomly crawl an applications UI find a 'surprising amount of bugs.' I REALLY like the video certification tutorials.
CONSI have found a few bugs and sometimes the plain text language mixed with the coding scheme do not make sense to me. By this I mean, I would rather say myArray[2] vs get the third item of myArray. I sometimes have to look up how to say something in Eggplant even though I know how to do it in a coding way. I do get confused sometimes because some references to items are written much like in java or Python such as referencing a file and function like -- myFile.myFunction(). Overall I would say my experience is good.
Reason for choosing Eggplant Test
Ease of use and modeling.
Reasons for switching to Eggplant Test
Easier to use and create test automations Modeling
Ankur
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2021
This tool need improvement
Its a decent tool with image recognition concept thought hard to do some complex coding in this tool that is the limitation of sense talk.
PROSImage recognition removes all the boundaries of the automation, nice concept and a decent tool.
CONS1.They should have supported some other languages like python or java, sense talk is really limited and really hard to find help on the google. Trust me yesterday only i have spend my 1 hr of time just to find sub-string method in eggplant. 2.Improve you ocr tool bar, if you search any text it should get visible in the ocr tool, need improvement some times it becomes quite confusing.
Reasons for switching to Eggplant Test
as selenium is only for web-based application
Jeanel
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
Eggplant utilization for Healthcare EMR testing
EP has proven to be a time saver with running scripts and testing. Have utilized to set up patients for analyst to do volume testing.
PROSEggplant does not require knowledge of coding to use Sensetalk. The technical team tends to respond within 24 hours to email questions or points of clarification.
CONSServer maintenance and DAI conversion required numerous meetings to finally have set up correctly and functioning. We do not use EP to test interfaces or message delivery.
James
Defense & Space, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2022
Eggplant Functional user. Haven't used Digital Automation Intelligence yet.
No experience with Digital Automation Intelligence, just Eggplant Functional
PROSSensetalk is fairly easy scripting language using typeless variables sort of like PERL
CONSSensetalk seems to only be used in Eggplant functional, so there is not alot of third party support.
Prateek
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Good image based tool
Great tool and have all the capabilities to automate any type of application which provide platform independent feature
PROSGood OCR and scaling feature for image based automation
CONSslow with other programming languages like Java compare to sensetalk
Richard
Marketing and Advertising, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Previously Site Confidence Web Performance
The experience with Site Confidence was very positive one, the support team were second to none, very knowledgeable and always willing to go the extra mile
PROSHaving the ability to use synthetic or real user monitoring (RUM) gave a true "outside the firewall" understanding of user experience. Our belief was that if the lights were green internally there were no issues, however, our end users aren't within our firewall and calling us to tell us that the system was down.
CONSThe platform was slightly dated when we used it, however, they rolled out a new interface which although was better looking, took a little time to get to grips with. Within a few days the old interface was a thing of past as we adopted the new version.
Rajkumar
Defense & Space, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Eggplant for front end testing
The software was very easy to use and learn.
CONSThe price was expensive. Also the software was reporting false positives in test results sometimes which was wasting the time to debug issues.
Carole
Information Technology and Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Eggplant Review
Performance monitoring, which is both real and synthetic monitoring..
PROSI like how Eggplant allows rapid advancement of AI-assisted for testing user experience in one location. Eggplant has a very intuitive interface. I like Eggplant because it is easy to search and sign up via any internet enabled device. Finally, Eggplant has a colorful design. That enables users to navigate the whole application.
CONSI have zero things that I dislike about Eggplant..
Anna
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
So impressed by this company page
I would rate my overall experience 5 Stars I would highly recommend it to any office who wanted updated wonderful fast Tech
PROSUpdated technology with wonderful fast service I would highly recommend this to my co-workers and Friends
CONSTakes a little bit to load, Search engine sometimes doesn't recognize what I want
Anna
Hospital & Health Care, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2022
Great product
Greta testing product, easy fo use and easy to implement.
CONSThere aren’t any cons. the product fit our needs.
Kelly
Hospital & Health Care, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed December 2021
DAI is not working
So far we have not been able to use DAI so I am unable to evaluate what I like or dislike about the software.
CONSWe were advised to move to DAI after our system identified a vulnerability in eggplant manager that will not be fixed. We have been trying for a little over a month to get DAI up and going and so far are not having any luck with the product. When we got EPM we were strongly advised to use GitLab. After we were advised to go with DAI we were told GitLab does not work with DAI. Overall very frustrated at this point.
Gagan
Computer & Network Security, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Egg plant ease
Screen captures each stage. UI is very good to steer around. Easy implementation with infra
CONSSlowness experienced, May be due to caching.