--- title: "Zephyr Enterprise Software Reviews, Demo & Pricing - 2026" description: "Review of Zephyr Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/automation-testing/zephyr-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Automated Testing Software](https://www.softwareadvice.com/automation-testing/) / Zephyr Enterprise Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/automation-testing/zephyr-profile/reviews/) # Zephyr Enterprise Review On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zephyr Enterprise 3.5 [(17)](https://www.softwareadvice.com/automation-testing/zephyr-profile/reviews/) Pricing Pricing available upon request ### About Zephyr Enterprise Zephyr is an automated testing solution that helps businesses handle application testing and quality assurance activities on Jira. The platform allows IT professionals to conduct static analysis, configure workflows, manage agile projects and generate custom reports in real-time. Zephyr enables managers to create visual dashboards, track the status of projects and detect bugs across applications. It offers a variety of features such as requirements management, security testing, custom projections, data storage management and more. Zephyr facilitates integration with various third-party behavior-driven development (BDD) and continuous integration (CI) systems. ## Zephyr Enterprise User Interface ## Popular Zephyr Enterprise Alternatives Main Product Zephyr Enterprise 3.5 [(17)](https://www.softwareadvice.com/automation-testing/zephyr-profile/reviews/) Ratings Breakdown - 3.59Ease of use - 3.67Value for money - 3.50Customer support - 3.82Functionality Pricing Available upon request Alternative Product [BrowserStack](https://www.softwareadvice.com/automation-testing/browserstack-profile/) 4.6 [(776)](https://www.softwareadvice.com/automation-testing/browserstack-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.19Value for money - 4.37Customer support - 4.52Functionality Pricing Starting at $39.00 per month Alternative Product [TestMu AI](https://www.softwareadvice.com/product/41699-testmu-ai/) 4.6 [(547)](https://www.softwareadvice.com/product/41699-testmu-ai/reviews/) Ratings Breakdown - 4.63Ease of use - 4.44Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $19.00 per month Alternative Product [ACCELQ](https://www.softwareadvice.com/automation-testing/accelq-profile/) 4.9 [(146)](https://www.softwareadvice.com/automation-testing/accelq-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.89Value for money - 4.88Customer support - 4.85Functionality Pricing Available upon request Alternative Product [Katalon Studio](https://www.softwareadvice.com/automation-testing/katalon-studio-profile/) 4.4 [(706)](https://www.softwareadvice.com/automation-testing/katalon-studio-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.45Value for money - 4.02Customer support - 4.34Functionality Pricing Starting at $135.00 per month Alternative Product [Mailinator](https://www.softwareadvice.com/automation-testing/mailinator-profile/) 4.7 [(150)](https://www.softwareadvice.com/automation-testing/mailinator-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.64Value for money - 4.47Customer support - 4.55Functionality Pricing Starting at $79.00 per month ## Zephyr Enterprise Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## Zephyr Enterprise Features - Popular features found in Automated Testing API Collaboration Tools Customizable Reports Hierarchical View Model-Based Testing Monitoring Reporting & Statistics Requirements Management Software Testing Management Supports Parallel Execution Test Script Reviews Workflow Management - More features of Zephyr Enterprise Bug Tracking Data Import/Export Data Storage Management Data Visualization Issue Tracking Move & Copy Quality Assurance Requirements-Based Testing Security Testing Static Analysis User Management Version Control ## Zephyr Enterprise Integrations Tricentis Tosca Integration rated undefined from -1 review TestComplete Integration rated undefined from -1 review CucumberStudio Integration rated undefined from -1 review ## Zephyr Enterprise User Reviews ## Zephyr Enterprise customer ratings - Overall rating: 3.5/5 - Total reviews: 17 ### Rating distribution - 5 stars: 3 reviews (18%) - 4 stars: 6 reviews (35%) - 3 stars: 6 reviews (35%) - 2 stars: 1 reviews (6%) - 1 star: 1 reviews (6%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 3.7/5 - Customer support: 3.5/5 - Functionality: 3.8/5 --- ### Fantastic Test Management Add-In for JIRA - Overall rating: 5/5 - Reviewer: Rahul P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is one of the best tools that I have worked on to date for the tasks of test management. The tool directly helps me provide most the reports and artifacts that I need for my day-to-day work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ability to generate Reports and manage tests with ease. The rest APIs also allow to update of results of automation scripts to the JIRA and auto-generate dashboards, and status in JIRA. The ability to add custom fields for test objects is a big customizability power. #### Cons The rest APIs can be made more simple to use. #### Reasons for switching to Zephyr Enterprise Switched from JIRA to Polarion --- ### Great design prototyping tool - Overall rating: 4/5 - Reviewer: Shilpa R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It is a great tool for prototyping the design features and functionality. Which helps collaboration with test management #### Cons Need of enhanced capability of adopting AI capabilities for Ui design. In creating better design frames --- ### Used to work with Jira.... now you constantly can't login! - Overall rating: 3/5 - Reviewer: Sheri A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I have been a longtime Jira Capture user and at some point Zephyr replaced it. For a longtime it worked seamlessly... then all of a sudden we would get a constant "Invalid Login" when trying to login with Atlassian credentials. After contacting support several times I was told we had to create an API key. After going thru the pain... it would work for a week... then right when you urgently needed to take a screenshot it forgot the credentials and you are forced to create a new API key ... which takes over 15 minutes each time. Worked. Forgot credentials. Create key. Over and over. You have to pay for each user and after awhile it just got so frustrating it was no longer worth it. I wish Jira capture still was around. That worked flawlessly for years! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Integrated with Jira, allowed QA to easily capture screenshots #### Cons Cant login, login errors, can't use standard Atlassian credentials and forces you to create API keys, constantly forgets credentials but doesnt tell you until after you have filled out a full bug report so you end up losing all your work #### Reasons for choosing Zephyr Enterprise Forced to when Jira Capture became Zephyr. --- ### Zephyr really helped us work in a scaled agile way as well as integrating our automation framework. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity. We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc #### Cons There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle #### Vendor response hello, Thank you for your review of Zephyr. It seems you are quite satisfied with the tool. We would like to connect with you to hear more about your usage of the tool and all of the great things your team is doing. Please contact matthew.king@getzephyr.com so we can learn more. Thanks again Replied December 2018 --- ### Test Management System of Choice for our DevOps Journey! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Defense & Space - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map. #### Cons The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need. --- ### A test management tool worth-considering! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. - As a software tester, a good test management tool is a must! And I believe that most, if not all, software testers out there will agree. To fit into this liking, Zephyr is really a worth-considering tool.- Zephyr consists all the basic and major functionalities that a test management tool should have. I love that this is integrated to Jira so its integration to Jira as a project management and bug tracking tool is a huge plus!- There may be some challenges when it comes to user experience but this is just a minor one #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros - Zephyr can be integrated to Jira so you can maximize the functionalities of Jira to Zephyr's core features- In Zephyr, you can create test cases, test plans, and test cycles very easily- Jira's different issue types like bugs and stories can easily be linked together with Zephyr- User friendly and components are easy to navigate- Can be integrated to other third-party apps for dashboard and reporting #### Cons - Even though the tool is user friendly and easy to navigate, the user experience is quite difficult and the flow of the process can become tedious especially if needs to be done multiple times- Creating of test cases is difficult when it comes to copying and pasting of multiple test steps --- ### Painful benefits - Overall rating: 3/5 - Reviewer: Matt E. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you can find a less painful way to create steps than to manually type them in, then it may work well for you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles. #### Cons I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps. --- ### consider Zephyr enterprise for easy test management - Overall rating: 3/5 - Reviewer: Erez H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered it served as well when we were a small company (50-100) , it started to grow small on us when we got bigger and amount of executions got on a large scale with different configurations. overall it served its purpose and helped us managing our tests. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros the easy integration with Jira, its mostly simple to configure. #### Cons missing better planning and the ability to dictate different configuration in which each test execution should be reported differently. its not fully customizable (the reporting mechanism as well) #### Reasons for choosing Zephyr Enterprise because it was the most popular and had the best integration with Jira --- ### Nice product but the worst support - Overall rating: 2/5 - Reviewer: Lorena N. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros easy to create a test plan and traceability between Stories and Task. Easy to execute test cases and monitor daily test executions . Also, you can assign test cases to testers and Tracks bugs vs Test iterations #### Cons it is supposed to be a Testing tool, but... every release ( 1 month approx) is a pain, Always you will find a problem and not able to use Zephyr for 3 / 4 days, Looks like a testing tool, does not have a tester to test it? They do not have a Sanity Check to make sure to run a Smoke test and see how is Production. So disappoint it with the Roll out releases and support. The functionality looks right but... they need to fight for the great quality. --- ### It is not much easy to use - Overall rating: 3/5 - Reviewer: Sandamini L. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Can maintain the test case with integrating with Jira #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Can create test cases directly and execute them separately. Able to link the defects which are in another tools. #### Cons Not able to create multiple test runs from the same test plan and execute parallel because it Overriding the final result automatically. --- Showing 1 - 10 of 17 Reviews [See All Reviews](https://www.softwareadvice.com/automation-testing/zephyr-profile/reviews/) ## See what companies are saying about Software Advice