Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.

The features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems

- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet

supports various functionalities, coverring multiple use cases

often technical issues and difficulties in onboarding new products

we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

Every change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.

Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.

The CloudBlue platform enables us to develop our product portfolio. With ease, we can provide digital goods to our customers, having all processes (provisioning, invoicing, subscriptions) in one management panel.

CloudBlue is a very scalable platform that allows the implementation of new products very fast. The integrations with 3rd party's products make the go-to-market process smooth and easy.

The complexity of the features might be perceived as overwhelming.

Great experience, great relationship with the account team and the platform has helped accelerate our products and services to mass market channels across the UK.

Easy to use, integration with our Business is now seamless and automated.

The software is great, not aware of any bugs that have affected service and any fixes have been put into place asap.

We are using this platform since 2010, upgraded 3-4 major upgrades. We can see that the product going in the right path, helping us to support hundred of reseller in a single platform.

Multi tier management. Add new products on the fly. UX1 new generation interfaces

no multi-currency support. bad first tier reports and reports.

I have had a positive experience working with the CloudBlue platform. Its ease of use and rich feature set are major positives. Constant updates that add to the feature set are always welcome although the implementation could be better.

Easy to use, tweak and work with. Great features within UX1 allows for partner connectivity and relations.

Some of the implementation of features could be smother but this is more of a reflection on how that is managed then the software itself.

Carrier grade and highly scalable platform technology, largest ecosystem of connected ISVs and seemless integration possibilities make CloudBlue best in class.

With all the functional possibilities, the platform technology is relatively complex.

The Cloud Blue platform provides a powerful capability to provide our customers digital products and automate the selling, provisioning and invoicing processes.

The capability to integrating third party’s technologies with Cloud Blue Connect, the powerful Cloud Blue Commerce billing automation features, the public Rest API and the "easy to adapt" customer interface are the functionalities most valued by us.

There have been some functionalities that were deployed somewhat immature and the issues correction process took a long time

Great service - clear insights and thorough support through an ecosystem of support providers

Integration aligns and supports with Group and OB consumption of services - so designed for large and small scale providers

NA - More suited for the provisioning team

CloudBlue Connect gives providers great efficiency and scalability to more easily grow their businesses.

It seems to be a little bit complicated and the beginning but in has great community portal and help section.

Cloudblue had a really great support and delivery team, we found it really easy to deal with the overall deployment and they were open to taking on feedback for areas of improvement. The key thing we thought was to ensure the product training was completed in the early phases of the project to enable your own process development and integration. Without an understanding of the products operation early on this meant process decisions had to be revised later on after we had a better understanding of how to drive the platform.

The Cloudblue platform with it's existing integrated vendors made it easy to get up an running taking three new vendors to market all at the same time.

The software is still on a development journey where the old and new control panels are required to be used for various features and use cases. In an ideal world the new look control panel would have more of the key features to manage the service mostly in this pane of glass.

Easy to use and flexible enough to manage all our Cloud Products. With great, responsive support.

I can't think of anything in particular.

Ease of use, modularity, APIs available.

Relative complexity due to the vast feature set.

CloudBlue makes it easy for us to keep our focus on our customers with the right solutions. It supported our product strategy with their existing SaaS provider relationships and also helped us in future thinking via their supportive partnership approach.

As a business we have found it difficult to deliver a great experience for end users of sold products via CloudBlue for things like user and license management

we are able to shape the look of this to fit our needs. its quick and works well

updating with new products is time-consuming.

It is definitely a powerful and scalable environment. Implementing new products it’s quite easy.

At the beginning solution might be overwhelming with number of options and how are they connected. Some options are zero one type all or nothing. Design could be more modern and easier to customize (for branding).

The most impactful feature for us is the easiness to integrate CloudBlue with different ISVs of different types and with different legacy systems. In thay way I consider CloudBlue one of the leaders of the market

Sometimes we have found that the response times in case of incidents could be better